I absolutely love this place! Don't go anywhere else. Quick, professional and extremely personable, you can't do any better. And talk about nice...these guys are really wonderful and helpful. Their prices are reasonable and their service is outstanding. Don't waste you time going anywhere else - this is where you want to be if you need your electronics repaired. read more

Got my phone back in the condition it was in prior to being dropped extremely hard. Thank you guys so much!

Great place for phone and computer repair. I went in and Will was very professional and fast.

LOVE LOVE LOVE this place! Any time you need your electronics fixed, there's no better place to bring it to. If you're reading this review, you probably need this type of work done, do yourself a favor and hit these guys up! They ARE OPEN DURING COVID LOCKDOWN! read more

Repair Em' - The Front of the Location - Mobile Phones Near Me - Redlands, California

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A little bit hard find. Sorta inside an industrial complex but completely worth the effort to go there. The receptionist Sarah is amazing. Absolutely willing to go above and beyond to make sure you're taken care of and explains everything in detail and understandably. Netflix on demand in the lobby if you have to wait for your phone. Complimentary coffee if you ask while you're waiting. Did I mention free WiFi?? Lots of parking. Will update on the repair quality when they're done with my phone as this is my first time here but I'm expecting it's going to impeccable if first impressions count for anything. 30 day warranty on parts and labor as well. UPDATE: They did a terrific job repairing my iPhone. Had a small issue with the repair I had them do to my phone but the fact that they went ABOVE AND BEYOND AGAIN to make it right after I brought it to their attention makes me want to give them a 6th star if it was possible to do so. read more

Repair Em' - Mobile Phones Near Me - Redlands, California

My son passed along his iPhone X to my wife and she soon discovered that it had a muffled sound when listening and she was totally unable to make Siri understand her when she wanted to dictate text messages. I spent a half-hour chatting with Apple doing diagnostics; brushing the holes on the bottom of the phone, etc., all to no avail. Apple advised me that since our AppleCare+ had expired in December, our best option was a flat-rate repair of $549. WOW!!! So I called up Repair Em' and dropped it off for a $10 diagnostic yesterday afternoon. Today I picked it up and they had opened it up and *thoroughly* cleaned out the speaker/mike access and it is now working perfectly. And all of that was included in the $10 diagnostic charge. I realized that this might be an unusual case, but Repair Em' will definitely be my first stop for all iPhone & Apple related repairs. read more

These folks are honest business people you can trust. They fixed my phone today by just checking it out and did a quick cleaning of the ports. They did not charge me a penny. They just asked if I needed them in the future to come back. Great business practice. Thank you Sarah! I hope I do not need service but if I do this is the first place I will call and I highly recommend them. You won't. E disappointed. Update Had to go back and get service for my camera. Quick service great price. Repaired correctly the first time. Great company to do business with when you need them. read more

Just brought my nephew's phone here to get repaired. The screen was totally shattered and even had some yellow liquid coming out. We have brought devices here before for repairs, but I wasn't sure if his was salvageable. And in less than 30 minutes, they had it good as new. Super satisfied. Definitely our go-to Apple repair shop. read more

Repair Em' - Al better! - Mobile Phones Near Me - Redlands, California

READ!!! READ!!! READ!!! READ!!! READ!!! READ!!! READ!!! READ!!! READ!!! READ!!! READ!!! READ!!! I WISH THERE WAS A NEGATIVE STAR!!! DO NOT BRING YOUR PHONE HERE! SAVE YOURSELF! I brought my phone here hoping to get a good screen in. After three weeks and 4 visits they failed. They damaged my iPhone housing, they damaged my Touch ID home button and they wanted me to still pay for the services done. Completely done with this place. I could also clearly hear the employees cussing and laughing in the back. The employee Ely was not very understanding in my situation. The way I look at it is, you lose money now but you make more money later by keeping the customer happy. Never coming here again, my friends and family who have come here before will never come here again. Good job on losing business! DO NOT TRUST THESE GUYS WITH YOUR PHONE! read more

Repair Em' - Mobile Phones Near Me - Redlands, California

My iPad Pro wouldn't charge. I took it here (I had used their services before and been very pleased with services ). They fixed my problem quite quickly. I can't recommend this place and their fine staff highly enough! read more

Was told they had black iPad Air screens in stock for $129. Drove here, and they did not. Only had a white screen. Asked them if they could give me a discount if I went with the white screen instead. The girl at the counter said they couldn't give me a discount because they were already only $89 dollars. I asked if it was $89 or $129. She got defensive and said the price was $149. I mentioned that MacGuyz in Redlands wanted $119 but had a 3 day wait. She said the prices were firm and no price matches or discounts could happen. 1) I was told they had something they didn't have 2) The price changed when I was in the store several times 3) rude about price matching competition 4) didn't care about making the sale read more

Repair Em' - Mobile Phones Near Me - Redlands, California

The representative was kind and informative. He gave me a quote on my iPhone screen and walked me through the whole process. Thanks for the awesome customer service! read more

Went in to wipe my phone due to my sister locking herself out of the phone, and they were so kind, professional and quick! I didn't wait more than 10 min!! I will be coming here again soon! read more

Once again I took an IPhone in to have a screen replaced and was greeted in a friendly manner and my screen was fixed in a timely manner for the price quoted. What can you say, they do what they advertise. Nowadays thats saying a-lot in this "scammy" world we live in. read more

REALLY like this place. I'd brought in my 120g ipod classic, thinking that it needed a new click wheel, and they quoted me a very reasonable price. Later they thought there MIGHT be some problems with the battery since it wasn't charging, but were still checking on it. Next day, lo and behold, the battery is fine, all charged up, and they even got the click-wheel to work without replacing it. Total cost: $10. Very honest, conscientious and trustworthy. Biggest problem you'll have is finding the place, but it's worth it. If you get lost, just call them and they'll help you find it. :) read more

Sarah at the front desk was super friendly and helpful and answered any questions that we had. We got a quote for an hour before it would be finished. We grabbed breakfast and came back just over an hour and it had been sitting there waiting for us to pick it up. The screen replacement works perfectly and is almost half of what you would pay at Apple and much much quicker to be fixed. I would definitely recommend this for anyone who is having phone screen issues!! Disregard any negative reviews! read more

I would put less than one star if possible but i cant. after keeping my phone with them for more than 6 weeks, they sent it back to me with no screws and the mic isn't working. (i sent a galaxy note 2 to have the screen replaced) i was calling to ask where is my phone they kept saying: we will send it tomorrow or the day after and every time they said they sent it i called to get a tracking number and couldn't get one, i think i contacted them and called them more than 40 times in 6 weeks and it was one lie after another. finally after i they sent it to me without the Mic working i called them and they said "don't call us again!" and that we did everything we can for you! read more

I had called Repair Em' for my iPhone 5S and was told they did not have any screens in that week and to call in another week. I did and the screens were in. Great. Made an appt. but not really cause they did not even ask my name, just that I was coming in Monday morning for a new screen for an iPhone 5S. I guess that was all they needed to know? The customer service over the phone was not HORRIBLE but it was far from professional. Like I was talking to my sister or something. So I took my phone at 10 a.m. and they told me it would be ready in an hour and they would call. 2 hours later I still had not been called so I called and I was told it was ready. I went in and got my phone and it was good as new. I paid $140.06. They were super duper nice inside when I dropped the phone off and came back. I was treated kindly and I would go back again if I had to. ....which I do. I broke my phone again. AHHHHHHHH. read more

My iPad screen was cracked! Come in this morning, Saturday, fixed in a couple hours! Excellent. read more

No lie...My phone has not been the same every since I had my screen fixed here. I don't know anything about electronics, so I'm not really sure if that is normal or not, but my screen doesn't respond like it used to. I assume there are always risk having the screen fixed, so probably not entirely the companion's fault. In retrospect I would have just stuck with the cracked screen. To their credit, service is super quick and everyone is nice. read more

Really quick. Finished in less than an hour and really inexpensive! Would recommend! 130$ for iphone 7 plus screen compared to nearby stores replacing at 170$ and up. They make sure to check all of your components before and after installing the screen to make sure everything is working great read more

I had to get my phone fixed somewhere in LA (since that is where I live and only drive out to their area once per month). The new place could tell I had gotten it fixed before. Not to mention my whole glass was popping out. I don't think they out in screws. And still I never got that part. (The part to fix my sensor because for some reason the screen wouldn't go black when I was on a phone call and held it up to my head). Hence, it would hit 'mute' or 'speaker' when pressed against my head. I'm just going to stick to the new place in LA. read more

Very nice ppl...they couldnt fix my phone..but the gentleman broke it down to me why they couldnt which i appreciated him telling me the truth instead of him giving me the run around....i do have a dumb phone tho ..lol read more

What an Amazing customer service sense you walk in to the door. Sarah witch is the person that help me very knowledgeable. My son phone was broken and she explained everything to me. She got it fix in no time. If you have any problems with laptop & cellphones this is the place you need to come. Ask for Sarah she's amazing, she will get you going in no time. read more

Took my iPhone in for a new battery and got a bunk one. Had to take it back for them to fix again. Asked the guy what happened, and he said "it just happens sometimes." A few weeks later my boyfriend took his iPhone in for a busted screen and after a day they told him they couldn't find a screen that fit his iPhone (really?), so the bf asked for the broken screen to be put back on. They technically did put the screen back on, but the touchscreen and buttons no longer worked. So the bf had to take it back to have them fix that, and somehow they then found a replacement screen that fit and completed the repair. Basically, after a lot of hassle our phones were fixed. Do we think we got quality replacement parts put in our phones? Absolutely not. Do these technicians seem like they know what they are doing? Yes, but they are better at cutting corners than they are at fixing phones. I think all this hassle could have been avoided if they had just taken some care in their work and parts. read more

Fix my phone in 1 day camera was exposed. Good customer service. Helpful and knowledgeable

Really impressed with the repair and the short amount of time it took. The price was definitely worth it.

I was really impressed by this business from the minute I walked in. My phone was checked for problems before it was given to a technician. The technician found a battery problem, I was aware of, I had not considered fixing. He fixed the screen on my phone and the battery. It was all done in 45 minutes at a great price. Before the phone was returned to me it was checked again and wiped down. I was then asked to give a review on Yelp. I have given them a review because they deserve it. read more

Will was great! I thought I needed a new charging port for my iPhone, but these guys just cleaned it out. The best is that they waived the $10 diagnostic fee since I bought 2 charging cables! No high pressure up-sell here! I was back to work within 30 minutes. read more

I sent my Galaxy S to have a cracked screen to be fixed. It took 5 weeks to get it back with the SIM card and memory card missing. 1. They would never update me on the status of my phone. The phone didn't arrive when expected, and I would call them to find out what what happened. They always had some excuse, and this process repeated itself until finally I got my phone back. 2. They promised to replace my SIM card and Memory card which they never did. I had to buy new ones. 3. They also promised to refund me the $60 I paid for the repair, which they never did. It's been over 2 months now since I sent them my phone. read more

Super friendly and incredibly quick service- I had my phone fixed in 90 minutes. I highly recommend these guys.

Lasted about six months and they didn't care that the repair didn't last. I would definitely not recommend this place for long term use.

Had my battery replaced in phone . My phone is now working less than before. Recommend you find a real repair shop. This is not the place.

Came for a charging port got it fixed on the spot and really nice staff thank you so much!! Needed it had a baby shower to go to tomorrow too busy haha read more

LOVE THEM! I came in with a broken screen and front facing camera and they fixed it in less than an hour. My proxy was broken too and I didn't even know and they fixed that too without an extra charge. Sarah who helped me was super sweet and really made sure to make sure EVERYTHING was working. I've never had such thorough iPhone care and I really appreciate it. There's also a warranty just ok case! read more

Group of people with great character. Willing to recommend best options for customers even if it means losing a sale. Highly recommend if you want to use a company that is looking out for your best interest. read more

This was my 2nd time soliciting them for repairs and each repair was completed on time and without any complications. I will definitely use them again if needed. 2 thumbs up read more

Little hard to find, in office businesses. Great job, quick service. And very friendly staff.

My replaced iPhone 6s screen now has several weird white spots that appeared about a month after the repair.

Great prices. Makes sure you leave happy. Uses OEM (company's original) parts for highest quality.