Robert is hands down the best computer whiz there is! I very rarely if ever write a yelp or other…read moreform of business review, and if so usually only for negative service. This is not at all the case here. Read on to be wowed. Robert at ABS computer services absolutely went above and beyond and exceeded all expectations. Luckily for me, his office is right down the street and within walking distance but I would happily sit in the notoriously horrendous L.A. traffic for hours if I ever need computer services again in the future. Our encounter started with a quick phone call to inquire about his services. I had assumed I would have to shop around and make lots of phone calls and deal with lots of less experienced individuals to possibly make some headway in my predicament. That being an older (4-5 years possibly?) Samsung laptop that I had little hope for reviving. The computer used to "work" the last time being over a year ago and in a very frustratingly slow and unreliable state, to say the least. It would over heat and/or crash on the few times it actually got into the operating system. Would have to try safe mode numerous times to even get past the boot up process. Nothing worse than being a few pages or more into a project to have it freeze up and lose any unsaved work to have to start again, often times from scratch, after numerous attempts to restart. The state it was in prior to Roberts outstanding work was horrendous dismal and depressing. I had considered recycling the machine as I had forgotten about it until recently when I came upon it again while doing some cleaning. When I found the beast again it brought me nearly to tears with all the memories of it quitting on me and nearly resulting to "Office space" printer tactics, I.e. taking Sam out to an abandoned field and performing some "surgery" with a sledge hammer. Robert asked me a few questions during that first phone call and I could tell he was the man for the job. I went into his office with the laptop and power cord and we discussed what the problem(s) were. We brainstormed together about the symptoms and possible solutions, basically I did my best to keep up with his wisdom while explaining what the stage of the device was. At this point the computer would turn on and say Samsung...that was it. It would not go past that screen to load operating system, or even allow access to setup, etc. Essentially the battery would chargeoo and then you had a Samsung display sign until the battery died again. I decided to leave it in his hands, and glad I did. Robert was in touch with me and very upfront about costs of his service. Robert did his magic, after a small deposit of $49, found it to be the hard drive. I confirmed with Robert after he gave me an estimate for parts and labor, to replace. Not only did he give me an accurate quote, but the work was completed quicker than estimated. He charged me for the replacement hard drive, and gave me back the original. He updated the operating system, installed Office suite, put chrome and Firefox and malware protection on the device and it works better than ever before with more storage! He took an extinct dinosaur and revitalized it evolved it to something better. If I could I would give 6/5 stars! Very fair price and excellent work and timely honest outstanding customer service. He even said if there's a problem in the future he will fix it! I sincerely doubt there could be any problems because I know he did things right the first time. Truly amazed! Robert YOURE THE MAN!

I received a defective GPU in my ABS PC. I sent the GPU in for replacement. Two weeks later after…read moreseveral back and forths with ABS I received a replacement GPU that was used. It was obviously damaged with bent radiator fins and one out of three fans that didnt work. ABS's only solution was to again send in the GPU with no guarantee when I would receive the second replacement part. Over 1 month with a new unusable PC is inexcusable, and I will not be buying from ABS again.

If I could give Mitchell more than 5 stars I would. I was unaware he was by appointments only and I…read morewent to his office and he happened to be there. Without hesitation he greeted me warmly and helped me right away. He was able to diagnose the problem the same day and repair it. I am so thankful that he was able to fit me in, because I know he is very busy! Hands down I would recommend him to anyone looking for help with their computer/laptop needs! Thank you Mitchell!

Mitch was friendly, professional, and diagnosed my PC issue quickly. He called back with clear,…read moredetailed repair options--no pressure, just good info. My PC came back fully repaired, spotless, and running great. Excellent service--I'll definitely be back for any future needs! Extremely fair pricing. Highly recommend!

Top notch, honest, reliable. My desktop drive was out of space, causing computer to be sluggish…read moreand quirky. Took it in to Computer Pro2call (play on words, get it?), and Robert took some time to go over options. We decided to swap out the existing drive for one with more capacity, clean up files, install a new Windows operating system. Price was very reasonable- he ended up spending far more time fixing things than he had estimated, but honored the original estimate. Very impressed. Saved hundreds over a new desktop, and I'm probably good to go for a few years. Computer problem- take it in to Robert- you won't be disappointed!

Went here after my wife spilled coffee on her keyboard. When turned on, the speaker was constant…read moreloud static, so we knew something was wrong. Cracked her laptop open ourselves and removed most of the screws from the battery to try and take it out, but there were two that we could not get out so we caved and took it in to the shop. The person at the front was able to remove them immediately and very easily, and walked us through all of the possible outcomes for the laptop. The laptop was fine when dried in-store for a few days, though the price for it to just sit there by a fan was higher than I would have liked. I also wish they had been a little more communicative, we had to call more than once just to get updates. Overall, they were knowledgeable and it got fixed, so I would return in the event of another mishap.

Jose worked on my IMac for 3 days. I got a correct and malice file from the Internet. Screwed up…read moreeverything. Prevented password access and a bunch of glitches. After 3 days and pain staking hours. He fixed it for a modest $150. Price was so reasonable I gave him a $20 tip and my computer is just like it was last month before the trouble. I will take all family devices to him from now on! PS. I don't get any kickback for this but he has a refurbished MacBook Pro with new internals like a SSD drive and extra ram. $450 is a steal but I have my iMac , iPhone , Apple Watch pro.

Took my iPad to get screen crack repair, it was fixed in 3days. The total came out to $110, it…read moreisn't bad. They gave me a 30 day warranty on labor work. We're currently on day 33 with iPad and we can't unlocked our iPad because the screen has lost its touch sensor completely and now can't be used at all.

these guys are simply the best. We so appreciated their dedication to solving our Mac desktop…read moreissues. If you have an Apple problem with any apple products this is the place to take, and prices are very reasonable. thanks Macguyz Steve & Patty Hadley

To expensive. If you have a lot of money might as well get a new device then trying to fix it.read more

This repair shop is amazing!!…read more Came across this by total accident and so glad I did! They were incredibly fast, professional and the job they did was on pointe! I've dropped my phone and crack my screen so many times it's not even funny. Probably have replaced my screen 3-4 times a year. This is problem the best work I've seen! The material is high quality and they even guarantee their work for 30 days! Not every repair shop takes the time to reapply the water seal. 10/10 would go again! COVID UPDATE: Employees wear mask and shop is very clean.

I usually don't leave reviews but as most people do, you leave a review based on if it was really…read moregreat or really bad. I called for service & within minutes I knew I did not want to do any business with this place. The girl answered & clearly was not having a good day, I had to ask if I was calling the right number based on her interaction with me, then she proceeded to be condensing, using words like "umm interesting". They've called back after I hung up but avoid the attitude & find somewhere that will provide quality work without the rude customer service. Update: as you can see the response, owner defends rude behavior & instead of trying to rectify it, they attempt to justify it.

Great customer service! My fiance is a complete computer nerd and the guy he talked to let him take…read moresome scrap computer parts he was gonna throw away. They pretty much sell anything in here. Monitors, computers, etc. Prices seem pretty reasonable too. Didn't get any repairs or anything but would come back for sure!

Went there years ago. Young kid working there back then. Knew little on fixing my unit. Returned…read moreseveral times. Would never go back there. I hope they have smarter tech!

Victor was very helpful and provides great customer service…read more He even showed me photos of the work that he did to fix my PS5 with a broken HDMI port. I can't comment on value, I knew that the bill was going to set me back a bit, but it beats buying a brand new PS5. Thank You Victor!

I originally took my phone to the uBreakiFix store in Redlands in May 2026 to have the glass/screen…read morereplaced. At that time, I also informed the staff that the battery needed to be replaced, and the battery was subsequently serviced. In early August 2026, I unfortunately broke the screen again. Because I had a doctor's appointment nearby, I took the phone to the uBreakiFix location in Rialto. After inspecting the phone, the staff there informed me that the phone was not repairable because there was old corrosion inside the device. I was specifically told that, when the battery was previously replaced, the phone had not been properly sealed afterward, which allowed moisture to enter the device and resulted in the corrosion. I explained to the Rialto employee that the previous battery repair had been performed at the Redlands location. The employee recommended that I return to the Redlands store and explain the situation to them. When I went back to the Redlands location, I was initially greeted politely. However, as soon as I explained what had happened and what the Rialto location had told me, the interaction changed completely. In front of another customer, a shorter male employee began yelling at me and immediately insisted that the problem was not their fault. He accused me of having dropped the phone in water. I explained that I do not carry or use my phone around water and that I had no reason to believe the phone had been exposed to water. He then stated that someone must have spilled something on it without my knowledge. Rather than attempting to investigate the issue, he continued to dismiss responsibility. I was then told that I could speak with the manager, who would supposedly be back in approximately ten minutes. I agreed to wait. After waiting the ten minutes, the same employee came back out from behind the glass wall and informed me that the manager would actually not be back for another 45 minutes. Throughout this interaction, I specifically and repeatedly asked the employee to contact the Rialto location to verify what their technicians had told me regarding the corrosion and improper sealing of the phone. On numerous occasions, he refused to call the Rialto store. I find this particularly concerning. If the Redlands location believed that the Rialto technician's assessment was incorrect, there should have been no reason to refuse to contact the Rialto store and verify the information. Instead, I was met with accusations and an unwillingness to investigate the situation. My concern is that the phone was not properly sealed when the battery was replaced at the Redlands location in May 2026. The subsequent corrosion identified by the Rialto location may have resulted from that improper sealing. I am not making this allegation without basis; it is based on the information provided to me by the Rialto technician after examining the device. I am extremely disappointed with both the quality of the original repair and the way my concerns were handled when I returned to the Redlands location. I believe the matter should be properly investigated, including communication between the Redlands and Rialto locations, rather than simply being dismissed by an employee who refused to verify the information. I am requesting that management review the repair performed in May 2026, determine whether the phone was properly sealed following the battery replacement, and address the manner in which my complaint was handled at the Redlands location.