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    Step Ahead Computers

    3.6 (23 reviews)
    Closed 10:00 am - 6:00 pm

    Get pricing

    Response time

    1 day

    Response rate

    50%

    Services - Step Ahead Computers

    Desktop computer body repair

    Desktop computer support

    Device support or repair

    5 More Services

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Video game console support

    Step Ahead Computers Photos

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    Recommended Reviews - Step Ahead Computers

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    1 year ago

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    Photo of Walter C.

    Walter C.

    Helpful 5
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    1 year ago

    Friendly competent information and resolved my problem. Yelp is annoying because it won't post my review unless I use lots of words.

    Helpful 0
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    2 years ago

    Great Customer Service the owner has gone far and beyond the call of duty and really knows his stuff. Thanks Again!

    Helpful 1
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    2 years ago

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    2 years ago

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    Walter C.

    Helpful 2
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    6 years ago

    Business owner information

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    Walter C.

    Helpful 3
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    6 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    8 years ago

    Helpful 2
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    6 years ago

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    7 years ago

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    5 years ago

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    8 years ago

    Business owner information

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    Walter C.

    Thank you for the good feedback much appreciated

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    10 years ago

    Business owner information

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    Walter C.

    Helpful 1
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    12 years ago

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    Paul B.

    Helpful 2
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    7 years ago

    Business owner information

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    Walter C.

    Helpful 1
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    12 years ago

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    Paul B.

    Helpful 1
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    10 years ago

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    11 years ago

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    14 years ago

    Do not go here horrible customer service!! Work is half ass and imcompleted when promised.

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    13 years ago

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    Ask the Community - Step Ahead Computers

    Review Highlights - Step Ahead Computers

    The price was better than quoted from other repair places and Walter was very knowledgeable about computers.

    Mentioned in 6 reviews

    Read more highlights

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    Best Buy -  Beaumont

    Best Buy - Beaumont

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    I am beyond disappointed with Best Buy and the way I was treated as a long-time customer…read more I recently purchased an item that turned out to be incompatible with my laptop. When I went to return it, I was told I was outside the 15-day return window and that there was absolutely nothing they could do. I was then informed that if I were an annual paying member, I would have had 60 days instead of 15 -- essentially being penalized for not paying a membership fee. I have spent thousands of dollars at Best Buy over the years and have never returned an item until now. That loyalty apparently means nothing. The store flat-out turned me away. When I called customer service hoping for a reasonable solution, the representative repeated "it's policy" and refused to help. When I asked to speak to a manager, I was told all managers were in a meeting at 4:50pm PST -- which felt like a convenient excuse to avoid escalation. I was then told there was nothing else she would do for me. No effort was made to retain a loyal customer, no exception was considered, and no empathy was shown. This experience made it very clear that Best Buy values membership fees over customer relationships. I will never shop at Best Buy again, and I will be sharing this experience with others so they know exactly what to expect.

    Best experience ever at Best Buy! Walked in and the greeter asked what we were looking for. Told…read morehim we are here for a dishwasher. Before we even got to the area, a salesperson was greeting us and walking us over to the dishwashers. We had already researched which one we wanted but looked at others just in case. Ordered our dishwasher, set up the installation and pickup and were on our way home in no time. Got a great deal too! Just WOW!! Also, as we wondered around after the sale, about every 10 feet a different person asked if we needed help. Omar helped us look at smart watches - we did not purchase but will be back. They are on their game over at the Beaumont Best Buy. We couldn't have been happier (unless they were GIVING dishwashers away LOL)!

    Tech Time - How am I going to make this closet look neat?

    Tech Time

    (8 reviews)

    Outstanding Work - Clean Ethernet Install & Professional Cable Management…read more I wanted to show a clear before and after because the difference is incredible! Before, the Ethernet cable in my room was left hanging out of the wall, and the wiring closet was a complete mess due to a previous technician's sloppy work. Nothing was labeled, cables were tangled everywhere, and it was nearly impossible to trace or use the connections properly. After hiring this technician, everything changed. They: * Installed a clean, flush-mounted Ethernet jack that looks professional and works perfectly. * Organized the entire wiring closet -- bundling, labeling, and routing everything neatly. * Took time to troubleshoot, test connections, and make sure everything was functional and efficient. Their attention to detail, knowledge, and work ethic really stood out. They not only fixed the issue, but also left my setup looking 100× better than it ever did before. Now I can plug directly into the wall for a strong Ethernet connection, and I actually understand what's going on in my network closet. Highly recommend this technician if you need Ethernet installation, wall jack setup, or network cleanup. Professional, clean work, worth every dollar.

    If you need a great working camera security system, you have to get it from joe and his team!…read more A friend recommended Joe and his team after a series of break-ins around the neighborhood. I was able to text the tech and receive a response the same day. I have access to view my security cameras from my phone. I LOVE that the tech named all of my cameras to reflect the location so if I get a notification from my app, it'll be something like "motion in driveway." I will be recommending this company to everyone!

    Step Ahead Computers - itservices - Updated May 2026

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