This place is absolutely awesome!! The guy running it, couldn't be more of a cool cat! Brought my gaming laptop in for some hinge work and he left it like new. Great, competitive pricing makes the place even better and a wonderful selection of services and items at the store make it wonderland to be in. Can't thank you them enough. read more

REAL TALK- Amazing service and business owner! I called this biz at 11am on a Saturday, talked to owner José about needing a complete operating system reinstall on a bit older Lenovo laptop, as a last minute birthday present//need for father in law who unexpectedly wound up in the hospital. José arranged for me to bring it right in and upgraded to its max capacity of Windows 11, in less than 2 hours. At pick-up, he then found an issue with it not connecting to WiFi. So he said he'd open it up to try and work it out by end-of-day at no extra charge, because I also told him I had to head out of town that following Sunday. And y'all, he did exactly that! Even so far as to him staying late just to get it done same-day for the cause. Now that's service! On top of that, José was down to just hold great conversation with me in-person about business, entrepreneurship, and some of his life perspectives while he worked out some updating. Definitely a special experience. Solid dude. Good heart. 10/10 recommend -BZ read more

Hailey and Jose were both fast, efficient, and gave terrific advice. I got a much more efficient updated laptop computer for much less money than I had paid for my original one. They were courteous and helpful concerning usage and detailed questions. Arleta Roberts read more

These assholes are unprofessional and didn't want to take my service after I called them calling for help while being nice to them and got hung up on my face! read more

I wanted to say Thank you to Hailea and the Team at Restart Computer Repair for an outstanding service they provided me. As a first time Gaming PC owner, they were able to put my rig together flawlessly and walked me through detailed steps on how to operate it. Their location was easy to find and their service was exceptional. I will continue to use their services here as their turnaround time was fast. read more

Restart Computer Solutions - Gaming Rig - IT Services & Computer Repair Near Me - San Bernardino, California

I recently had an ethernet problem with my laptop. I took it to Restart for repair. They did an excellent job. I'm very pleased with the work. I've had no other issues. I highly recommend. Mr. Green read more

The best in the City of San Bernardino . Pricing is hella cheap for the knowledge and labor he offers . I am impressed by his self urgency on fixing my pc as soon as possible even on holiday seasons . Thank you Jose definitely coming back if I got pc issues . read more

Restart Computer Solutions - IT Services & Computer Repair Near Me - San Bernardino, California

If I could give this business 5 more stars I would. Jose, the owner, provided some of the best customer service I have ever received in long time. He was incredibly fast and efficient in diagnosing the problem with my MacBook. Within 10 minutes, he was already able to tell me what the problem was (ram was broken) and fixed it in under an hour (45 minutes to be exact). His prices are very reasonable too! Another shop would've charged me upwards $300 but he only charged me $135. The diagnostic fee was included so technically I only payed $70. Great guy to talk to, professional, clean shop, and again, awesome awesome service!! 10/10 would recommend. read more

Best shop I've ever been to helped me build my first pc, and I loved the workers here and amazing customer service. For any pc builds or getting a pre built hit them up!!!!! read more

Jose is a very honest and knowledgeable man. He provides great advice and customer service and at a great price. Highly recommend this place for your electronic services. read more

Ive been a cutomer of this business for over two years. They are very respectful, responsible, and timely in every detail. This business is very customer oriented and they listen to your concerns. read more

Javier looked at my computer. Didnt require an appoint. Didnt need a diagnostic to do a more thorough inspection. Took a look at my OS Office to verify i have the newest version. I had no idea why i had a hard time with my Excel and MSWord. I gave it 4 stars since the mini consultation was brief not extensive. The store inside is clean and Javier was nice, friendly, cordial. I would come back for my computer needs. A place recommend fellow Yelpers. The store is at Waterman and 18th, San Bernardino, Just call ahead to check when they close. Next door is a chiropractic place. Street parking ok. St. Bernardine hospital across the street at Highland and Waterman. read more

They are the best! Great prices, fast service and great customer service!!!! I previously had issues with my laptop and was extremely frustrated with finding reliable people that I can trust in repairing it with out costing me an arm and a leg restart computer repairs & sales took care of the issues and my laptop works great!! Jose and Javier really took care of my needs I highly recommend it!!! read more

BEWARE OF WOLVES IN SHEEP'S CLOTHING! This is by far one of the most dishonest business I have encountered in my life. After several failed attempts updating one of our Laptop computers from Windows 7 to 10, I decided to seek professional help to identify the problem. Besides an occasional Blue Screen error, the Laptop was in GOOD WORKING CONDITION. I went to this place and explained in detail to "Javier" that the problem was the UPGRADE to Windows 10, then he began to talk about possibly backing up the data and the chance of not being able to recover everything. I reminded him that there was a chance of a missing or corrupt file preventing the UPGRADE. While talking to him, a red flag raised in the back of my mind but being a sucker for supporting small businesses and the good reviews in YELP I decided to go ahead with the diagnostic. A couple of days later Javier contacted me and said that the Hard Drive and a memory stick were bad and it would cost about $280 to repair. I knew then I had made a mistake and politely said I would pick it up in the next few days. Got there and he handed me the Laptop with the RAM stick removed. Oh boy, this is bad service I thought; then took it and left the place. At home, I reinstalled the RAM and the laptop would no restart to its original settings, in other words, the Laptop was NOT WORKING as it did when I left it at the store. Whether accidentally or purposely, files or partitions were deleted from the hard drive which made it impossible to restart or restore. I called the store a few times to get an explanation but no one answered (no surprise there). I am a 72 year old senior and perhaps this guy thought I would be easy prey. Well little did he know, that I was a Mechanical Engineer by trade and during my school years learned Fortran programming as well as MS-DOS. Also, I worked as an Avionics Technician (Aircraft Electronic Repairman). After troubleshooting the computer using MS-DOS the only problem detected by the test was a loss of 44% of battery charge capacity. I Re-formatted the hard drive, re-installed Windows 7, and upgraded to 10. Lost some pictures, videos, software programs, and $48 for the absurd diagnostic. Oh well, lesson learned. By the way, you will notice the Yelp reviews are rather old which is another Red Flag. read more

A few years back, I had a Win. vista desktop upgraded to Win 8.1. At that time I was told I needed a new hard drive, so I paid to have one put in. More recently, I was having trouble with this pc running funny so I took it to them again. Again, I was told I needed a new hard drive, which I again paid to have replaced. Within a couple weeks that hard drive started making high pitched noises on start-up, which went away after a few days., In the last several weeks, the pc just seems to go batty every 3 to 4 days, requiring me to have to do a hard reboot to get it working again. I get the feeling that that "new" hard drive was actually refurbished or repaired. I'm not going to take it back because Microsoft is ending it's support of Win. 8.1 in another month anyway, so I'm just getting a new laptop. Very disappointed though, this USED TO BE a good shop. read more

Responded quickly through Yelp! Reasonable price on cleaning my lab top! The both young gentlemen were very good in customer service! read more

Javier helped us out a lot dudes, our hard drive was broken and people around town were quoting me $300 to replace/fix it. Restart did it for half the price, charged us for a 1tb hard drive then upgraded us to a 2tb at no additional charge because the wrong part came in. Super happy with the fast friendly service and amazing prices, thanks guys! read more

Hands Down Best In The IE Affordable Rates & Excellent Customer Service !! Been Going Here For Years And It Never Fails He Gets The Job Done Every-time read more

Bought a laptop from them and they got great help and advice will look to them for help in the future.

Had a problem with my computer not booting up. The tech was helpful, knowledgeable and provided great service at a fair price. Would definitely use again. read more

Great, fast service!!! Got a diagnosis on my laptop the next day, they called me for permission to fix it, and I was able to pick it up that afternoon. Definitely going to these guys again if I have any more computer trouble! read more

I was looking for a quick work to be done to my new computer. Jose answered all my questions, and was able to provide the software I needed with in the time frame I needed. His customer service is exceptional, he is also very knowledgeable. He is a trustworthy person and will definitely be bring my other computers to be updated. Very happy with the overall value and service he provided. read more

The service was fast and the staff was knowledgeable. I will happily return with any other tech issues!

They were professional had a fair price and resolve the problem with my laptop I would recommend them to anyone

They had the power cord I was looking for. They did a little digging to find it, but it was there.

Can't say enough about Jose and his ability to make a customer happy. Had issues with my Dell tower and within a short time, I was back in business. Purchased a laptop that I now use as backup when the Dell is feeling like it doesn't want to do its work. Had printer problem at home and Jose made a home call, took a very short time and I was in business again with both the tower and laptop printing problem. His fee is so reasonable in comparison to the two other quotes (about 60% less than the 'big box' guys) I received. He was on time and on task! Also helped with my S/O's device and was very prompt about it with little cost involved. Glad that I stopped in to his shop. Highly recommend his services to anyone that has need of service on their computer or device. Thank you, Jose! read more

if uou value the information on your computer do not take it to this place! 1. they do not accept credit cards, it is cash only! sounds like someone should be looking at their books! 2. the owner is rude & nasty. 3. they break your stuff but, they are not responsible! they never offer to fix work they screwed up & would never offer a refund for what they did your equipment!! joy c. read more

And I'm back!! They moved but they can't hide from me lol I called this time before driving the hour there and I talked to Jose again so patient with me and my lack of tech knowledge it still amazes me - I told him I wanted exactly what I have now at work nothing pretty or fancy just exactly how my run down county office computer was I need the exact same at home and he pulled it all together in just a few days and for just a few hundred dollars!!!??!! I'm still impressed beyond belief with him and when I drove in to pick it up the young kid was so kind and patient explaining everything in slow detail for me, I went straight home and did exactly what he said and it all works perfectly!!! This place is a gold mine for those of us that don't know computers or at least only know one at work that we've used for years LOL the young kid even did the set up for the printer for me on it from the internet..... I didn't even have the printer with me!!! Amazing I love this place! They can move anywhere they want I'll keep tracking them down for computer stuff read more

Had an unusual malfunction others were unable to diagnosis or repair. Tried Restart before buying a new computer. They fixed the problem in less than 24 hours without hassle or upselling. Their costs were more than reasonable. Installed a registry app which was a big improvement over my present app. at no cost. Their shop is clean and well organized. They were a genuine pleasure to deal with. I'll be back. read more

I was always intrigued and wanted to go into Restart but never had a good reason to as i wasn't in the market for a new laptop. The other day i walked in because I need to buy a new computer for school and am a Mac fan. I was very disappointed when i walked in, i asked if they were dog friendly and the man just asked me what my issue was. It seemed as if he was implying i was just looking to use a service like a bathroom or ask him for money i was pretty offended. I then asked him a few questions which he answered very sarcastically and didn't seem to want to sell me anything. Safe to say i walked out and am going to take my business elsewhere. Pretty brutal. read more

I had my laptop fixed twice by Jose. The first time was last year and second time was last month, and I must say that I'm really satisfied with the service. Tge service was fast and he charged us cheap compared to other shops that I've inquired. read more

Quick turnaround, excellent service, and great pricing. Would recommend Jose to anyone looking for quality service.

Restart is the BEST computer repair business! I took my daughter's laptop that had a virus and she was unable to log in anymore. Jose's customer service is superb and I was very satisfied with the repair of my laptop! Kudos Jose! Keep up the GREAT SERVICE!! read more

My Mac crashed, it wouldn't start, it wouldn't change from the loading screen with the Apple, and then when it did, it would show a big sign. I thought it was a goner. I tried googling and fixing it myself since I'm tech savvy, but it didn't work so well. I ended up looking up various shops around San Bernardino, saw a lot of shops that steal computers and don't return them, so I was weary of just leaving it anywhere. I found this shop after looking at multiple reviews stating that the shop had awesome service, cheap, affordable, and quick. So that sold me. I came in, they gave me a estimate, not even 3 hrs later they called with the diagnosis of the computer. The hard drive had 4% life left. I was shocked. So they gave me a price, told me to think about it and call back if they wanted me to fix it. I thought about it, called back, told them to go ahead. I dropped the computer off at 9:30AM, picked it up at 3:30PM, same day. Fully working. Thank you! read more

BEWARE!!! STAY AWAY FROM THIS PLACE! My laptop screen needed replacing because a year back the lid was closed while I had something sitting on my keyboard and the LCD cracked internally. I had been using an external monitor to get my work done, until I finally got tired of not being able to use my laptop while being out and about, so I made the time to get it replaced. Other than this issue, I have never had ANY issues with my laptop before. I did typical diligence in selecting this location based on previous reviews I had read on them. I was quite happy that the replacement was done same day on a Saturday 6-30-18. Jose was not there, but his employee (Javier, I think) was there and he seemed kind enough. He asked I pay cash up front (which I happily did) I even left & went to an ATM to pull the cash and came back to pay. Then he said it should be ready in 2 hours or less and he would also call to let me know when it was ready. I got the call a half hour early (awesome so far!) While picking it up once the job was completed, I was told there is a 15 day warranty and he told me to enter my password to have a look at my screen. Everything looked great (and wow, he even cleaned it too... so I am a happy camper... or so I thought!?) Well... UNTIL I actually really got back home later that day and actually began to use it. I COULDN'T!!! Suddenly, while at my office workstation (where I ALWAYS have worked and where my external monitor is still set up) I hardly had any wifi signal. I didn't think much of it at first and figured I had to restart my router, but nothing. Everything in my home worked fine with the router, but my laptop would NOT pick up a strong enough signal. THEN, my computer kept going black?? I tried several times to restart it and it just would not turn back on. This is when I really began to panic. I couldn't call them because they were already closed (they close at 3pm on Saturdays) and I knew they were closed on Sunday, too... So I was stuck! I called the first chance I could on Monday morning (today) and Jose answered. I kindly let him know that I believed something may have happened to the wifi cable as the screen was replaced, but he barely let me speak to say much of anything and kept saying that replacing the screen had nothing to do with the wifi signal... which I KNOW isn't true. I didn't even get a chance to mention the few other things that had happened because I began to realize, what's the point... I can't go back to this guy... his behavior gave me a bunch of red flags to let me know he is not trustworthy. He said I could take it back in to him and he could do a "diagnostics" but there's no way to know for sure what happened, AND that I also had to pay an ADDITIONAL $45 (on top of the $165 I had already paid) just to have him check it out!!! When I could finally try and get a word in edgewise, I said that wasn't right and this is not the way customers should ever be treated. He kept saying there was no way that he could know for sure that the problem didn't exist before I took it to him, even though I repeatedly told him it didn't. Jose, if you can't trust your customers... Your customers will NEVER be able to trust you; nor refer you... and rightfully so... they SHOULDN'T. People should never be treated poorly, nor should they be treated as a disposable object (especially once you have already earned money from them for your services.) As I told you on the phone... it wasn't just about the money... it is the principal behind how you can ask MORE out of a customer, despite the fact you could have actually honored your warranty and easily taken a look to reconnect a loose wire or something, but the fact is due to how you reacted, I will not dare to put my computer back into your incapable hands ever again... because I actually believe you would make matters even worse! (Maybe this is how your run your business; a shady way of squeezing more money out of people to create another problem for them to have to use you for... this makes zero sense if you really think about it.) Your establishment can not be trusted. Sad but true. Folks... please shop elsewhere for your computer repair needs... I'm certain if you use this place for anything, at some point in the very near future you will regret it. I dislike ever having to speak negatively about anyone or anything, but I realize how important these reviews really are. Had I been able to read a (real) review like the one I have just written, I would have known to shop elsewhere before paying/losing not only my hard-earned money, time, but most importantly... my peace of mind. My peace of mind is non-negotiable. Do unto others, as you wish done unto you. Treat others as you wish to be treated... Your establishment should put these core principals into practice. Not only have you lost a fantastic customer, but you will also have lost those who are wise enough to heed my warning and protect themselves as well. read more

Good customer service. Jose ordered the part and kept in touch with me because the factory was on back order. Im a teacher so I cant leave my computer in a shop long. I dropped it off when the part came in and did some errands. It was done before I finished. Works Great. Thanks a million!! read more

Overpriced laptops from 2013 . All their inventory is based from older computers. I went in there to try to buy a used i7 laptop. But after taking note. All their computers are old i7 like first and second and third gen. Not a single 6th gen or newer i7 laptop avaliable. They said they would have one ready so I came back the following week and they did. But they overpriced it way to high for a 6th gen Intel procceso. No dedicated gpu and was the 2 core model not even quad core. They tried to sell it to me for $1000 and it was used. Same laptop was selling for $899 on Amazon. Crazy bad business read more

Took my computer on Monday and was repaired by Tuesday morning. Really great service.

Thanks Jose and staff for expediting the repair of my laptop. The service was quick and at a fair cost. The staff was informative and explained everything in detail. I will continue to use Restart anytime I need services for my electronic devices. I highly recommend this computer repair facility to anyone needing tech services. read more

I recently needed to upgrade a Windows Vista PC, to Windows 8.1. Well, you can't go directly from Vista to 8.1, so I had to go to Windows 7, 1st. After completing that, my pc ran good for a couple days, and then, it just froze up, would not start. I took it to Jose, at Restart Computer Repair, here in San Bernardino. He told me that I would have a diagnostic charge of $45, which would go towards any repair I may decide to do. The next morning, I got a call from Jose telling me my hard drive was shot, I needed a new one. He quoted me a price that was very reasonable, and I gave him the OK to replace the hard drive. I also told him I had the Windows 8.1 Pro software, and asked if he could go ahead and do the update from Windows 7, to Windows 8.1 Pro, He did all of this for me, and had the PC ready THE NEXT DAY (my PC was in the shop only 3 days total). Got the PC home, and was having a problem when it booted up, restarted, or awoke from sleep, in that it was taking a long time for each. I was on the phone to Jose several times to "talk through" what was going on (Ultimately it was all the Windows 8.1 updates that came flooding in from the upgrade). Main thing is, Jose patiently took ALL my questions, explained to me what was going on, and helped me to understand that I needed to be patient with my "new PC", that it would get better. Jose also told me that, if things didn't straighten up, he would be fine with looking at it again, to check for other problems. BOTTOM LINE, for me, this is the ONLY PLACE to take a computer for repair or tune up. Jose treats you with respect, he LISTENS to what you got to say (which, by itself, is something you don't see much today), he figures out what's going on quickly, and he gets the job done in a very, timely, manner. This is a GREAT, little, computer repair, shop, and he deserves your business !! read more