I walked in looking for advice on how to hook up a gaming set up. He didn't seem to pleased or…read morewilling to give me that advice saying, "I'm gonna give you this advice and you are going to go to Best Buy or somewhere else and buy the equipment anyway? I recently reviewed my negative experience with this establishment elsewhere and this was the response from the owner.... Response from the owner 3 weeks ago You came in insulting me by saying you are going to shop somewhere else from the get go but you wanted my advice for free. You want small shop advice and a big box store product. Your have your cake and eat it too approach is so disrespectful. Definitely a Harris voter. completely unprofessional and solidified I won't do business with him and word of mouth is karma

Friendly competent information and resolved my problem. Yelp is annoying because it won't post my…read morereview unless I use lots of words.

My desktop started acting up; I figured it was my ex - whom I sent to computer school - still…read moreharassing me, after 24 years. I panicked at not being able to use it; Steve suggested I reboot it and that solved the problems. I'm old and not a techie; for his free advice he will be my go-to person after this.

Very knowledgeable with computers and is very quick on getting your repairs done recommend him…read morehighly

I am capable of upgrading a nightmare at least once a year and I lose our company files in…read moreQuickBooks. Casey fixes everything and saves my butt every time!! I couldn't work without fear of losing it all if I didn't know that I could count on Casey for all my IT issues.

I had an issue with a new power supply. He was willing to get me in ASAP to look at the cords and…read moreget me up and running again. I was able to figure out my mistake and get my pc running again without taking it in. Most people did not want to help me with the issue but Grizzly was quick to say it shouldn't be a problem. I can guarantee that if I have a pc issue in the future, this will be my first stop.

worst customer service ever the service was so rude i don't recommend this place they don't show…read moreyou respect I contacted you regarding the iPad Pro 11-inch, and the way you communicated with me was disrespectful. Additionally, ending the call abruptly came across as unprofessional and discourteous. I hope this can be addressed and improved in the future

Definitely recommend this place for TV repair. Our plasma was giving us sound but no picture and we…read morefound RCR. And they gave us a diagnosis fairly quickly. It took about 1 week to get fixed and at fair price. And best of all its was local. Thank you Walter!!!

IT GURU installed a WiFi for us. Erik is a superb conscientious, professional, knowledgeable, and a…read morekind worker.... Truly a rare combination to find in a business nowadays!!!. He has an efficacious crew to boot. If you have a need for ANY of his services, please do not hesitate to call on him, I know we found our IT Guru, you too will be very pleased!!!

Thank you Erick for all your help and service! I was extremely stressed about my PC bricking, and…read moreyou helped fix it in less than a day. I could not ask for any better service! Work done: Swapping Asus Z790 with Gigabyte Z790. -Frank V

For the past 20 years I have been successfully custom building desktop PCs for family and friends…read more I recently finished upgrading hardware components in my own (built by me) PC. I was quite surprised when it would not boot afterwards. I spent two full days trouble-shooting to no avail. Frustrated, discouraged and embarrassed that I could not solve this technical mystery, I contacted HCC Technology in Yucaipa, explained my situation and delivered my PC to them for analysis and repair. I was met at the door by "Sal" who assured me that they would assess and diagnose my PC's symptoms; identify the root cause and then implement the correct solution. Sal called me in less than two days and told me the PC was repaired; up and running perfectly! He reviewed his diagnosis findings and corrective action taken (without hurting my feelings). This business is a family operation with each team member I met displaying a very high level of professionalism and technical expertise. The technical service was impeccable; the personal interaction was very friendly and personal. I could not be more pleased with their service to me. I strongly recommend HCC Technology to anyone, technically wise or not, needing fast, friendly and technically expert computer- related service. They are computer wizards!

From the owner: Small Family owned business looking to help local small businesses.read more

Top notch, honest, reliable. My desktop drive was out of space, causing computer to be sluggish…read moreand quirky. Took it in to Computer Pro2call (play on words, get it?), and Robert took some time to go over options. We decided to swap out the existing drive for one with more capacity, clean up files, install a new Windows operating system. Price was very reasonable- he ended up spending far more time fixing things than he had estimated, but honored the original estimate. Very impressed. Saved hundreds over a new desktop, and I'm probably good to go for a few years. Computer problem- take it in to Robert- you won't be disappointed!

Went here after my wife spilled coffee on her keyboard. When turned on, the speaker was constant…read moreloud static, so we knew something was wrong. Cracked her laptop open ourselves and removed most of the screws from the battery to try and take it out, but there were two that we could not get out so we caved and took it in to the shop. The person at the front was able to remove them immediately and very easily, and walked us through all of the possible outcomes for the laptop. The laptop was fine when dried in-store for a few days, though the price for it to just sit there by a fan was higher than I would have liked. I also wish they had been a little more communicative, we had to call more than once just to get updates. Overall, they were knowledgeable and it got fixed, so I would return in the event of another mishap.

I agree totally with the previous reviewer. This place is probably one of the worst places I've…read moreever tried (???) to do business. My story is similar, but concerned a used laptop I was trying to buy through Kevin, the owner of this business. He promised I'd have it in 2-3 days, but after getting all sorts of excuses and "the runaround" for 3+ weeks (and he knew darn well that I didn't have a computer to use in the meantime) the last straw was when he told me he had reordered it from Kentucky. A bell went off in my head, like who ever heard of electronics coming out of Kentucky? I should have listened to that bell, as two days later he changed his story to that he'd reordered it from North Carolina. Huh? That was the last straw and the last time I'll ever go near that place again!

Proceed taking your computer here with caution! This is hands down the WORST service I have ever…read morereceived. I took my laptop into this location 3 times and each time it took weeks to get my laptop back and days to get a response on the status of my laptop. At first it took a month to replace an item and when I went to pick up my laptop they lost my charger, so they had to replace it. THEN I took it in for a similar issue and my laptop was returned to me weeks later, basically in the same condition. The last time I took in my laptop I told the owner not to fix it if the cost would be as much as purchasing a new laptop. They had it for another month... During this time I was told that parts had to be ordered. I finally had to demand them to return my laptop regardless of the condition. I took it somewhere else where it took them 10 minutes to tell me that my laptop had pretty much died and it would be best for me to get a new one. I will NEVER return to this business again.