Disgrace of a company LG administered them to repair a…read morewashing machine, came out, had to call them to diagnose. Then 8 weeks later nothing done, zero communication apart from a laughing lazy technician that clearly thinks it's funny. You'll be out of business in no time at all

Called Home Depot extended warranty department set up a repair on our refrigerator lights on…read moreMonday. We were told that this company which is also call Appliance Doctor would be contacting us to confirm the appointment for Thursday. Nobody called on Tuesday. We called Wednesday morning, did not even got a voicemail, just a Spanish script and no beep tone, could not even leave a message. No contact from these folk all day Wednesday. I found their facebook page and pm'd them. No response. And of course, no show today. How do people stay in business with this kind of attitude? I have to put 1 star, but this business deserves a negative star.

While the major portion of our bathroom remodel is officially complete, we did decide to make some…read moresmall changes. We swapped out our existing chrome faucets for gold hardware, and the difference is night and day. The previous faucets had a very sleek, almost Star Trek-ish look (a fun nod to my hubby, who is a serious sci‑fi fan), but they no longer fit the direction the bathroom was taking. Once the rest of the space came together, it was clear the chrome felt out of place. The new gold faucets align beautifully with the overall design and add warmth and elegance to the room. They tie everything together in a way the chrome simply couldn't. What felt like a small change ended up making a big visual impact, elevating the finished space and giving it a more cohesive, intentional look. If you're on the fence about switching hardware finishes, this is proof that even after the "big" remodel work is done, thoughtful finishing touches can truly transform the final result. The faucets were priced competitively. Many thanks to folks at Tri-Supply!

They tried harder. Try-Supply has been in contact multiple times since the day of posting the prior…read morereview, and they just replaced the defective part for holding the grill cover. What took so long was figuring out and getting the correct part from Whirlpool/KitchenAid. Try-Supply has been nothing but apologetic about our experience. So much so and they've tried so hard that they would again be our first for buying new appliances. I don't know what went wrong before, but their recovery has been great. Thank you for caring and getting it done!

I was directed to Appliances Now from Jason at Harway Appliances. If you need appliances literally…read moreNOW, this is the place! I could have not been happier with the entire process. I had a brand new washer, dryer and refrigerator delivered in just 2 days. Blair was extremely helpful from start to finish and delivery couldn't have been smoother. ALSO, my delivery window was short (grateful to not have it be 8-5!) and they called 30 minutes out. They did not damage my walls and they cleaned up. Skip the box stores and shop local!

Very happy with the new LG refrigerator we bought from Appliances Now! But even more impressed by…read moredelivery and installation. Farbod and Steven tried several different ways to wrestle the fridge down our narrow stairs (with 90-degree turn), finally had to take it apart and reassemble it in our kitchen. The whole time they were apologetic, cheerful and determined to get it done. Superb dedication to customer service - much appreciated.

Note that this business is now "wholesale only", selling only to contractors and not to the general…read morepublic. That being said, I showed up there at closing time not knowing that they didn't sell to the public wanting a new capacitor. They could have easily told me to get lost, but instead they let me inside their store, tested my capacitor, and confirmed that was in fact my problem. They then gave me a flier for two companies that sell their products to the public (see attached). If they treat their wholesale customers the way they treat random guys off the street holding questionable capacitors, then you should be assured of good service from them!

I called for a quote and was floored by the customer service and information. My apartment building…read morehas nothing but mold in the vents and the gentleman who answered the phone gave me the best costumer service and was beyond helpful. I recommend this company greatly !

Store manager doesn't communicate when a problem arises. Ongoing problem since January and the…read moremanager still hasn't communicated with messages left to HIM. Even his delivery drivers saw the problem and said it was their fault.

I feel they owe me some refund money and I needed a remote control with the recliner due to my…read moredisability. wasn't offered another chair exchange was told I needed to pay for the one month that was supposed to be free. I returned the chair with paid weeks I could have kept it

PROS: (1) Some of…read morethe deals are great. (2) 3 month warranty (3) Warranty actually works, at least for me. I've called, they came quickly. (4) They also repair for hire even if you didn't buy from them. CONS: (1) Prices not marked anywhere. You have to ask about the price for each and every unit on the floor. (2) Some units are overpriced. It's up to you to figure out whether the price is right. Help figuring: Figure a new appliance will last about 12 years. If it costs $500 new, that's $42 per year of life. So an appliance that's 7 years old should be worth 5 x $42 = $210. But the 7-year-old fridges I saw at 3PA that would be $500 new are priced around $300, and are all banged up, and come with only a 3mo. warranty vs. 1Y new. So, those fridges weren't a good deal, at least when I went, but the price on the range I bought was fantastic. YMMV.

I bought a washer and dryer and gave them an additional dryer for them to repair and resell about 3…read moreyears ago. 4 weeks ago the dryer shorted out (would run but not heat) I called them to come repair and PAID repair fee. Repair man said it was because it was tucked too close to the wall and melted t something/caused a short 2 weeks ago the dryer went out again, repair man said it was due to not cleaning lint trap (we clean lint trap all the time) he repaired,I PAID additional repair fee, it worked for 2 cycles, same problem. (Cost of repairs alone is already more than I paid for the dryer) I called and asked that they replace the dryer because clearly there was something else going on and I have already paid the cost of a replacement dryer. Manager said he would talk to the boss and they agreed to replace. After the delivery and replacement the delivery guy returns and says we owe $75 for the replacement. This wasn't told to us in advance and I had already paid more than enough to have a working dryer. Will not be using again. They had a repeat customer that would have continued using them. Now they don't have a customer at all.

After ordering the wrong part initially for my bathroom renovation, I went to Ferguson for some…read moreprofessional help. I was able to set and appointment where we ordered the correct faucet and had it delivered to my home. Chandler was very helpful and the whole process was very smooth. They have a beautiful showroom and great customer service!

Horrible experience. I went in trying to get can lights and for some reason they couldn't…read morecomprehend what I needed. Took forever to sort out. They had to have the order shipped and they sent the wrong size lights. When I went to return the item in store the person at the front said I needed to talk to a consultant. I couldn't return or cancel my order online. So I had to wait 30 minutes just to return the wrong order. Just go to Home Depot lol

Went to get some Christmas gifts for the fam! Nick G helped us out in the TV department…read more Outstanding customer service. ! Really appreciate all the help Nick!! Thank you!

The worst customer service imaginable. Actually, it's Customer NO Service! Can't speak on line to…read moreanyone that speaks or understands English. And if you get past the AI lunatic to speak to a human, they hang up on you after keeping you on hold for 20 minutes. There is simply no help from anyone. You just get passed from worthless department to worthless department. I will never purchase anything from this POS establishment ever again.

I needed three screws to reattach handles to my West Elm dresser. I knew this wouldn't be an easy…read morefind, so I allotted ample time for the search for the correct screws. First I tried to find them myself in the hardware section. There were so many screws to choose from, I knew I needed help. I didn't think it would be easy to find someone to help me, but I asked, and a clerk was sent my way. He was so patient and skillful in locating a screw that would fit the handle. He determined that I needed a "metric" size. After trying several sizes, he found a size that would fit: M4 12mm I bought 2 packs of 2 each, for $5.67. I took the screws home and yes, they fit but I neglected to account for the /2 inch width of the drawer. They were too short to go all the way in. So I took them back and found another helpful clerk to find longer screws. (It was no problem to return the them.) He quickly found a package of 4 20mm screws that would be long enough. Nd the 4 screws were only $2.89! What a deal! I went home and the screws worked perfectly!

Stacy really helped me out with the keys. I was going to use the key kiosk machine at the front,…read morebut let's Stacy's help I was able to get a cool key and a better price.

We live in the Houston area and wanted a Murphy Bed for our guest room and we shopped a number of…read moreretail stores, looked at hundreds of beds on the internet, and never found one we liked. Then I stumbled on Wizards for Hire. In one of his website's archive pictures, he had the ONLY bed we liked. I reached out through the contact form on the website and heard back from Stephen Cruser, who prefers being called simply "Cruser." Cruser answered all of my questions so we decided to buy simply from the picture without seeing the product in person He sent me an invoice to pay half up front, and the other half after the bed was delivered and installed. He sent me an invoice, and I paid the upfront amount by credit card (I figured I was safe with credit card protection, so I felt I had little to lose). From time of order, until installation, the timing was about 7 weeks. When it was all said and done, Cruser answered all of my questions and he built us a custom KING SIZE Murphy Bed with bookcases on each side, with side drawers that serve as nightstands and in power and USB plugs on each side bookcase. He also installed lights that shine down on the pillow area when you are in bed, that turn on/off and dim with a remote control (you can read while in bed and turn the lights on and off without having to get up). He also let us pick out our cabinet hardware and paint color. An added bonus, the compression shocks that help offset the weight of the bed when opening and closing, and the Murphy Bed hardware he uses has a LIFETIME GUARANTEE! Cruser showed up promptly this morning to install our bed. He arrived with bookcases that were assembled, and all other wood panels and other trim arrived in separate pieces and painted to the color of our choice (we picked out in advance). He began putting the bed together and installing the bed and spent more than 4 HOURS assembling and installing the bed. When it was all said and done and we saw it fully installed, my wife, who was reluctant to buy a Murphy Bed from the onset, summed it up in one word: "AMAZING!" He told me, he has built MORE THAN 1000 MURPHY BEDS and has delivered and installed them as far as MAINE! Cruser did a wonderful job, our bed is beautiful! We give Cruser a resounding 5 STAR RATING and we could not be happier with our choice! We are now raving fans and would wholeheartedly recommend you contact Cruser if you want a MURPHY Bed. TO BOOT...His price was considerably less than store bought beds and other prices I got from local folks who build Murphy Beds locally in the Houston area. Their prices were not only higher locally and typically don't even paint it! On top of that, our bed is constructed way better than anything we have seen anywhere else. CRUSER - Great job my friend for a job well done! BRAVO! KEEP UP THE GREAT WORK and God Bless!

steven was hired by my contractor matt to build cabinets. the cabinets are misaligned, lacking…read moreproper paint, missing doors, missing knobs and missing clothes hangers as promised. everything now needs to be redone. im taking the contractor into a dtpa court case but steven and wizards for hire deserves this poor review as well. this is the worst cabinet work ive ever seen