These women might just be my fairy godmother. Who else can take shapeless dresses and turn them in…read moreto beautiful gowns? Tucked away, off of 116th street, in the track houses across from Handels Ice Cream, it would be easy to overlook them, but don't make that mistake. The place is small with a few changing rooms and their workplace, but what they lack in size, they make up for in dependable services and good prices. I have been using these ladies for the past ten years and have always been happy with their work. Their most recent undertaking for me was a lace bridesmaid's dress that was 4 sizes too big and reworking the entire gown to fit me. I can't imagine how many hours this took, but the dress turned out beautiful and fit perfectly.

I really wanted to have a great experience here, but unfortunately, my wedding dress alterations…read morewere filled with miscommunication, mistakes, and ultimately disappointment. At my initial appointment, I discussed several fairly straightforward alterations: taking in the dress, adding sleeves, closing the slit a bit, and adding a bustle. I was quoted for those services. At no point was I asked to put on heels to determine the hem, so I was surprised when I received a call days later with a new quote including hemming--something we hadn't discussed and couldn't have accurately determined without heels. At my second appointment (wearing heels), we agreed the length was perfect and no hem was needed. We finalized the price without the hem. The seamstress was unable to pin through the material to properly assess how much the dress needed to be taken in, but I trusted her judgment and was told we'd evaluate it again at the next visit. When I came back, a different seamstress informed me that the dress had already been hemmed--despite the prior agreement--and I'd be charged for it. I was told the hemming had already been done before my second fitting. To resolve it, she asked if I'd pay to finish hemming the remaining layers and I reluctantly agreed. She also had to take the dress in more--again, something that should've been handled earlier. At my final appointment, we added the bustle. I asked if the dress would be steamed and was told that it wouldn't be, as we hadn't agreed on that earlier and that the dress had come in "dirty" (it hadn't--it was brand new from the boutique). I was offered a discounted price for steaming and accepted it. When I arrived to pick up my dress, they had trouble locating it--it took about 10 minutes. Once I got it home, it was clear the dress had not been steamed. The sleeves that were added were poorly sewn and I had to reinforce them myself. A clasp that was supposedly fixed fell off just days before the wedding. I had to take the dress elsewhere to fix the clasp and have it professionally steamed. I did reach out to the owner about these issues, and to her credit, she reimbursed me most of what I paid via check (since their payment system was down). But even after all of that, on my actual wedding day, the bustle broke less than two hours into the reception, and I had to change. The dress also never fit properly despite asking at every appointment to take it in more. It was visibly too big and I spent my wedding day pulling it up constantly. I would not recommend Donna's Alterations for wedding dress alterations. My dress didn't require anything overly complex, but the experience was inconsistent, the quality was disappointing, and the lack of attention to detail created unnecessary stress during what should have been a joyful time. (All photos are work from Donna's Alterations before having it all fixed) I wish I had taken more photos

I have been trusting Alex's Tailor Shop with my alterations for years and have never been…read moredisappointed. They are efficient and accurate. I will continue to give this establishment my business.

I hope people see this review before they think about going here. I'd give them 0 stars if I could…read more They ruined my wedding suit. Not only on the alterations but also stains and marks all over. Horrible across the board on everything. Terrible customer service. The owner doesn't care about you at all. Extremely disrespectful. The owner told me "here take this suit I never want to see it again!" After I asked them to fix it. Good luck if you expect them to get it right. My suit looked better off the rack at the store before I took it in.

Amazing service and handles with such expertise! I loved the final result of my dress alteration,…read morewill definitely go back next time I need tailoring.

I had made an appointment but per the signage on her door she does take in Walk ins. She altered my…read moredress so wonderfully. When i had first bought the dress i was about 30 pounds heavier so she took in the dress and hemmed it so it was a little shorter (so that I don't trip over my own feet). I can't even tell that she had made any alterations but I can't surely feel it with the way it fits! I highly recommend her to do any alterations!

I will never go anywhere else. The lady at LS is so nice and got my suit altered perfectly. It was…read morealso half the price that I expected to pay. Thank you so much!

Just needed something simple altered-wide leg sweatpants-needed a few inches off the bottom, cheap…read moreand nice hemline (double hem the original style) . Would go back again!

I needed to have a pair of pants hemmed. They were very professional. I will be back.read more

I've been going here for years and love the service I receive every time! They're amazing !read more

They absolutely rescued me after another alterations shop completely ruined my dress. I was so…read morestressed, but they worked their magic and made it fit beautifully. They were kind, professional, and truly saved the day. I can't thank them enough and would highly recommend them!

I came in to alter my 2 wedding dresses (1 for courthouse, 1 for destination) and it was the BEST…read moredecision. The seamstress I worked with was fantastic. She knew exactly what I needed and how the dress should fit my body. With my wedding dresses, there's not a lot of room for error and I needed someone I could fully trust. There's also a 2- month turn around, which I think is very reasonable. And the cost was great. Still expensive, as expected, but below my expected budget. All in all, I'm a happy bride to be :)

Joy.. not sure if that's her real name or just the shop title, either way Joy is an amazing artist…read morewho is skilled at her craft. Her and all her assistance can sew.. I've gone to her multiple times over the years. Her work is impeccable. When I moved here in 2006 I needed someone to take some clothes in. I look through the yellow pages and I found her just recently. She took two pair of slacks for me. I go in try them on. She knows exactly what to do and it's complicated work. It's more than just taking them in at the waist and depending on style and pattern, it just can't cut if you don't know what you're doing and she does. I highly recommend her. She's a little pricey, but i her expertise and knowledge is worth every penny. The way she cut the pants you can't even tell and they still moved and flowed when I walk.

Needed a quick turnaround on alterations and Joy & her team absolutely came through beautifully!…read moreThe quality of the alteration was well worth every penny.