I've been searching for a tailor and place to get items altered. I finally found the place!!!…read more Kind, professional, and helpful but also very talented and willing to make recommendations on how to improve the look of a dress/item. I took in eight items including dresses, pants, and also a leather jacket. Very reasonable pricing considering what needed to be done on them. I definitely will be back! Tip: the storefront is in the back of the shopping area and has a dedicated parking spot for customers. Cash is preferred but you can pay with electronic payments if you're willing to cover the fee.

Updated review: once again, I can't say enough wonderful things about Sotelo's. My daughter's…read morebirthday dress came in the mail a bit too large in the waist and long in length. We called to see if there was availability for us to come in same day for a fitting and they got us in 30 minutes later. The staff is so sweet and accommodating for my daughter to feel comfortable to change. She tried on the dress, addressed our concerns, and the owner understood everything we were needing. We came back a week later to a dress that fit her like it was made for her! They even fixed the zipper attachment at no cost. What a wonderful small business - we will continue to use them and recommend. See photos of before and after!

I really wanted to have a great experience here, but unfortunately, my wedding dress alterations…read morewere filled with miscommunication, mistakes, and ultimately disappointment. At my initial appointment, I discussed several fairly straightforward alterations: taking in the dress, adding sleeves, closing the slit a bit, and adding a bustle. I was quoted for those services. At no point was I asked to put on heels to determine the hem, so I was surprised when I received a call days later with a new quote including hemming--something we hadn't discussed and couldn't have accurately determined without heels. At my second appointment (wearing heels), we agreed the length was perfect and no hem was needed. We finalized the price without the hem. The seamstress was unable to pin through the material to properly assess how much the dress needed to be taken in, but I trusted her judgment and was told we'd evaluate it again at the next visit. When I came back, a different seamstress informed me that the dress had already been hemmed--despite the prior agreement--and I'd be charged for it. I was told the hemming had already been done before my second fitting. To resolve it, she asked if I'd pay to finish hemming the remaining layers and I reluctantly agreed. She also had to take the dress in more--again, something that should've been handled earlier. At my final appointment, we added the bustle. I asked if the dress would be steamed and was told that it wouldn't be, as we hadn't agreed on that earlier and that the dress had come in "dirty" (it hadn't--it was brand new from the boutique). I was offered a discounted price for steaming and accepted it. When I arrived to pick up my dress, they had trouble locating it--it took about 10 minutes. Once I got it home, it was clear the dress had not been steamed. The sleeves that were added were poorly sewn and I had to reinforce them myself. A clasp that was supposedly fixed fell off just days before the wedding. I had to take the dress elsewhere to fix the clasp and have it professionally steamed. I did reach out to the owner about these issues, and to her credit, she reimbursed me most of what I paid via check (since their payment system was down). But even after all of that, on my actual wedding day, the bustle broke less than two hours into the reception, and I had to change. The dress also never fit properly despite asking at every appointment to take it in more. It was visibly too big and I spent my wedding day pulling it up constantly. I would not recommend Donna's Alterations for wedding dress alterations. My dress didn't require anything overly complex, but the experience was inconsistent, the quality was disappointing, and the lack of attention to detail created unnecessary stress during what should have been a joyful time. (All photos are work from Donna's Alterations before having it all fixed) I wish I had taken more photos

If you're having a bad day, just know that your day could be so much worse if you take your clothes…read moreto Donna's alterations. Updates on my experience: It's Wednesday, my dress still isn't ready. But no worries, communication has improved except my name isn't Jamie and my dress isn't a size large. This place deserves 0 stars, I did buy a new dress and if they charge me for alterations on a dress that wasn't ready for 3 weeks I'll cut my loses and leave it there. What a shame. Do better @Donna's Alterations. p.s. Sorry you're going through the same thing Jamie Edit to Wed. afternoon: I was able to pick up my dress today... and... I was feeling better when I went to pickup the dress because the original worker was there and the guy cashing me out was much nicer. That being said, the only difference between my dress two weeks ago now and today is that there is fabric sewed on crooked. There is no sweetheart alteration to the neckline, it's the exact same. I payed $139 for them to sew on lace. To the original neckline. That's right, quite literally would have saved time and money if I left the dress there. SO THANKFUL I HAVE A BACKUP DRESS. This place truly deserves 0 stars. What a disappointment. Glad I prepared for the worst outcome because that's exactly what I got.

I have been trusting Alex's Tailor Shop with my alterations for years and have never been…read moredisappointed. They are efficient and accurate. I will continue to give this establishment my business.

I hope people see this review before they think about going here. I'd give them 0 stars if I could…read more They ruined my wedding suit. Not only on the alterations but also stains and marks all over. Horrible across the board on everything. Terrible customer service. The owner doesn't care about you at all. Extremely disrespectful. The owner told me "here take this suit I never want to see it again!" After I asked them to fix it. Good luck if you expect them to get it right. My suit looked better off the rack at the store before I took it in.

She is amazing! Always helpful, kind, and wonderful. Even does wonderful with children's…read morealterations.

I went in to see if dress sizing was offered and the lady was so rude and useless. I think I…read moreinterrupted her watching soap operas. Customer service dissatisfaction

I will never go anywhere else. The lady at LS is so nice and got my suit altered perfectly. It was…read morealso half the price that I expected to pay. Thank you so much!

Just needed something simple altered-wide leg sweatpants-needed a few inches off the bottom, cheap…read moreand nice hemline (double hem the original style) . Would go back again!

Always do a fine job! Very courteous, timely, and attentive to each customer's needs and requests.read more

Poor quality and craftsmanship. Paid $90 with $10 tip for formal dress to be hemmed and altered…read more Gave them 2 weeks to complete services. Picked up and the dress hem was crooked, puckered and open on the ends. The shoulders were crooked as well and did not lay flat. Was told I had to discuss my concerns with the owner. When at the shop she stated I ruined the hem by wearing and asked why I didnt try on in the store at timw of oick up. She refused to help or give me my money back- now here is why I am really leaving this review- she grabbed my receipt out of my hand and started ripping it up. I told her I felt forced to leave a bad review and she threatened to get her lawyer- yelling at me that all of this was on camera. Stunned. Poor work and even worse customer service. Buyer beware and BRIDES - just NO! This was a $200 dress that is ruined. I can't imagine a wedding dress!

Beautiful work! Had alterations for my daughter's wedding dress and MOB dress done here and was…read morevery impressed! Highly recommend!

I had 4 pair of business casual Lulu Lemon pants altered/taken in a lot. They nailed it!! Would…read morehighly recommend!!!

Joy.. not sure if that's her real name or just the shop title, either way Joy is an amazing artist…read morewho is skilled at her craft. Her and all her assistance can sew.. I've gone to her multiple times over the years. Her work is impeccable. When I moved here in 2006 I needed someone to take some clothes in. I look through the yellow pages and I found her just recently. She took two pair of slacks for me. I go in try them on. She knows exactly what to do and it's complicated work. It's more than just taking them in at the waist and depending on style and pattern, it just can't cut if you don't know what you're doing and she does. I highly recommend her. She's a little pricey, but i her expertise and knowledge is worth every penny. The way she cut the pants you can't even tell and they still moved and flowed when I walk.

Needed a quick turnaround on alterations and Joy & her team absolutely came through beautifully!…read moreThe quality of the alteration was well worth every penny.

I had the MOST BEAUTIFUL dress on my wedding day thanks to Laura. She is phenomenal and is truly an…read moreexpert with wedding dresses. My dress came strapless and was many sizes too big. She got the corset top to fit me like a glove - as if it were made for me. I wanted to add removable off the shoulder straps that would fasten with small buttons. She ended up sewing one on and had me come in because she didn't like how it was making the dress look, it was causing a bulge. So she recommended to just sew the sleeves on seamlessly and then if I want to take them off the reception, just cut them (because it's not like I'm going to wear the dress again lol!). I'm so glad I went with her recommendation. I ended up loving the sleeves so much I didn't even feel the need to cut them off for the dancing. My dress was tailored perfectly to my height with heels. My dress was pretty detailed. Had many layers to the skirt including a horsehair layer. The corset had layered lace as well. After picking it up from Laura, it looked better than it did when I bought it! Additionally, there were some buttons in the back of the corset that were loose and she re-enforced those. Even the bustle was perfect. She does really hardy sturdy work but still maintained the delicate nature of the dress. In paying for the alterations we paid for half at our first appointment and the second half at the second appointment. Laura broke down all that we were paying which was really nice. I am so impressed with her work and will continue to return to her for all of my alterations.

I brought in a formal ball gown that I purchased to wear to my son's upcoming wedding. The dress…read moreneeded so many alterations including a redesigned bust since I had a mastectomy a few years ago. I went in for my fitting today and the dress fits perfectly and looks beautiful. I was blown away and amazed by her sewing skills!!