I've been searching for a tailor and place to get items altered. I finally found the place!!!…read more Kind, professional, and helpful but also very talented and willing to make recommendations on how to improve the look of a dress/item. I took in eight items including dresses, pants, and also a leather jacket. Very reasonable pricing considering what needed to be done on them. I definitely will be back! Tip: the storefront is in the back of the shopping area and has a dedicated parking spot for customers. Cash is preferred but you can pay with electronic payments if you're willing to cover the fee.

Updated review: once again, I can't say enough wonderful things about Sotelo's. My daughter's…read morebirthday dress came in the mail a bit too large in the waist and long in length. We called to see if there was availability for us to come in same day for a fitting and they got us in 30 minutes later. The staff is so sweet and accommodating for my daughter to feel comfortable to change. She tried on the dress, addressed our concerns, and the owner understood everything we were needing. We came back a week later to a dress that fit her like it was made for her! They even fixed the zipper attachment at no cost. What a wonderful small business - we will continue to use them and recommend. See photos of before and after!

She is amazing! Always helpful, kind, and wonderful. Even does wonderful with children's…read morealterations.

I went in to see if dress sizing was offered and the lady was so rude and useless. I think I…read moreinterrupted her watching soap operas. Customer service dissatisfaction

Elsa has been taking care of the girls from Thai Select - Events all the time she does their…read moredresses and it's professional service every time ! At good prices !

I took my coat to Elsa's Alterations on November 7 for a simple zipper repair and was given a clear…read morepickup date of Tuesday, November 11. Not only was the deadline missed, but I received multiple calls pushing the completion date further and further back; first to Thursday, then to Friday at 3 PM. When I arrived on Saturday afternoon to finally pick up my coat, it wasn't just unfinished, it was actively being worked on, despite all the promised deadlines. I was told it would be ready in 30 minutes. Out of courtesy, I gave them an hour and a half. When I returned, the coat was still not finished. I left frustrated, only to receive a call moments later saying it was suddenly done. This experience showed a lack of professionalism, reliability, and respect for customers' time. A straightforward repair turned into days of shifting promises and unnecessary inconvenience. I cannot recommend Elsa's Alterations based on this experience and will be taking my business elsewhere in the future.

Angelica did a great job on my dress!…read more I had ordered a dress final sale from a designer that I love. I had never ordered a more fitted dress (2,4,6, etc instead of small, medium, large) from the company so I wasn't exactly sure what to expect. Sure enough, it didn't fit. I'm on the shorter side so I had the dress hemmed and the shoulder straps shortened. Hem with lining alteration: $26 Strap shortening: $22 Total: $48 I'll be going to back to her for any future alterations I have. The work was completed in a week and I love my dress! Note: bring in your checkbook to pay ahead of time. No credit cards!

don't patronize this business, stay away!!!! the lady…read morebehind the counter can't speak good english for one!!! they act like it's my problem they can't speak very good english!!! you are sadley mistaken you have to get a better understanding of the english language, take a english class!!!! your work is not that good anyway. i think a blind person could do a better job, frankley. i live in nora, and refused to be traeted this way. i'm notifying the bbb and the chamber of commerce for nora. businesses like yours don't belong in nora. i'm also posting this on every social media platform i can. everyone needs to know.

This is the best shop in town. I have taken my clothing here for over 30 years and have never been…read moredisappointed, not even one time. Bang (this is his first name) has done everything perfectly. He and his wife moved to the US in 1974.

Had several jackets tailored and they were perfect…read more This place does amazing work. When you want or done right, this is the place. They are very detailed, courteous and professional.

This place does fine alterations but I am rating it 1 because of its horrendous customer service…read more As far as I can tell it is a mother/daughter business but they are sorely lacking in professionalism. The first time I went in I was treated extremely rudely and made to feel like I was a nuisance. I chalked it up to someone having a bad day. When I returned to collect my item, I was treated equally bad. I did nothing to provoke this treatment either time (except walk in the door.) Frankly I am not sure how they stay in business. I never write reviews of any business I use, but this one had me so put off, I needed to write it down. I won't be going back.

My brother's wedding is coming up and I desperately needed my groomsmaid's dress altered. Since I…read morejust moved to Indy in January, I had no idea which places were reputable, etc. I picked this place because it was close to my house. I expected the dress needed to be hemmed, and taken in at the darts on the bust. It's a strapless number, so it needs to fit well in the bust department! I was a little surprised because the gal told me it needed a lot more alterations that I thought. She told me the bust would have to be altered significantly because the dress was designed for someone with more waist and less bust than me. Ha. After much pinning and discussion, I agreed, although I was uncertain what the outcome (or price!) would be. When I picked the dress up, it fit fabulously. The hem was nice, and I felt way more comfortable in the strapless dress than before they made the alterations. And it only cost $85. I was very surprised. The last time I remember getting a dress altered, it was almost the cost of the dress! I'll definitely be using Alteration Solutions again.

I like to come here for my clothing alterations and have for years. My theory is that this shop has…read morelived for years via word of mouth recommendations, which is great, but I'm a bit frustrated that they don't have any kind of digital presence to keep patrons updated, especially when things are changing consistently during the pandemic. Found out today that they are *closed Sunday-Tuesday*, but only after I drove over and was standing outside their door. Would recommend that they at least put a sign up on their door with their adjusted days/hours of being open, especially since I'm sure they want folks' business. That being said, the owner of the shop is the sweetest little lady and does very good quality work. She has advised me several times on what makes most sense with altering clothing and I'm always happy with the end result. It's a little pricey, but worth it if you really love the clothing piece and want to make it last a long time/look like it was made for you. They often have a cute little dog in the shop. For those wondering, I was told they're open Wednesday-Saturday from 10 am to 3 pm.

Their service was just fine, however beware these guys still require you to wear masks ‍read more

Extremely expensive. They charged $100 to have the bottom of a bridesmaid dress shortened by one…read moreinch.

This is our go-to place for alterations for our son's choir and performance tuxedos and costumes…read more Ela always does quick, reliable, expert work. Items always returned when promised, and always charged what we are quoted. We live 45 minutes away, but travel past here often. We are sure to visit here for all our alteration needs. Prices are comparable to anywhere else we've found.

My husband and I were getting married last year. We were having a destination wedding, I was doing…read morea weight loss challenge at my gym and needed someone to do my alterations for my wedding dress and reception dress. I am so happy that I came here to Anneli Styles. She is so professional, very kind, funny, understanding and her work is absolutely amazing. Not to mention the price I was charged was my alterations to my dresses were very reasonable. I love her work and I will not go anywhere else for my alterations. Anneli Styles will continue to get my business and money.

Anneli was great!! I went to her with a totally bad custom wedding dress/outfit and she totally…read moreperformed in an outstanding way. She put me totally at ease during the 1.5 hour period where she identified all that she'd have to do to make my outfit what I desired. I love that in addition to listening to what I wanted, she utilized her seamstress skills to identify areas of improvement and was not happy until she corrected all noted imperfections. I whole heartedly recommend Anneli to anyone who wants great alterations and she's so very personal. Thanks Anneli, I'm so very pleased and really appreciate you!!