I've been searching for a tailor and place to get items altered. I finally found the place!!!…read more Kind, professional, and helpful but also very talented and willing to make recommendations on how to improve the look of a dress/item. I took in eight items including dresses, pants, and also a leather jacket. Very reasonable pricing considering what needed to be done on them. I definitely will be back! Tip: the storefront is in the back of the shopping area and has a dedicated parking spot for customers. Cash is preferred but you can pay with electronic payments if you're willing to cover the fee.

Updated review: once again, I can't say enough wonderful things about Sotelo's. My daughter's…read morebirthday dress came in the mail a bit too large in the waist and long in length. We called to see if there was availability for us to come in same day for a fitting and they got us in 30 minutes later. The staff is so sweet and accommodating for my daughter to feel comfortable to change. She tried on the dress, addressed our concerns, and the owner understood everything we were needing. We came back a week later to a dress that fit her like it was made for her! They even fixed the zipper attachment at no cost. What a wonderful small business - we will continue to use them and recommend. See photos of before and after!

I really wanted to have a great experience here, but unfortunately, my wedding dress alterations…read morewere filled with miscommunication, mistakes, and ultimately disappointment. At my initial appointment, I discussed several fairly straightforward alterations: taking in the dress, adding sleeves, closing the slit a bit, and adding a bustle. I was quoted for those services. At no point was I asked to put on heels to determine the hem, so I was surprised when I received a call days later with a new quote including hemming--something we hadn't discussed and couldn't have accurately determined without heels. At my second appointment (wearing heels), we agreed the length was perfect and no hem was needed. We finalized the price without the hem. The seamstress was unable to pin through the material to properly assess how much the dress needed to be taken in, but I trusted her judgment and was told we'd evaluate it again at the next visit. When I came back, a different seamstress informed me that the dress had already been hemmed--despite the prior agreement--and I'd be charged for it. I was told the hemming had already been done before my second fitting. To resolve it, she asked if I'd pay to finish hemming the remaining layers and I reluctantly agreed. She also had to take the dress in more--again, something that should've been handled earlier. At my final appointment, we added the bustle. I asked if the dress would be steamed and was told that it wouldn't be, as we hadn't agreed on that earlier and that the dress had come in "dirty" (it hadn't--it was brand new from the boutique). I was offered a discounted price for steaming and accepted it. When I arrived to pick up my dress, they had trouble locating it--it took about 10 minutes. Once I got it home, it was clear the dress had not been steamed. The sleeves that were added were poorly sewn and I had to reinforce them myself. A clasp that was supposedly fixed fell off just days before the wedding. I had to take the dress elsewhere to fix the clasp and have it professionally steamed. I did reach out to the owner about these issues, and to her credit, she reimbursed me most of what I paid via check (since their payment system was down). But even after all of that, on my actual wedding day, the bustle broke less than two hours into the reception, and I had to change. The dress also never fit properly despite asking at every appointment to take it in more. It was visibly too big and I spent my wedding day pulling it up constantly. I would not recommend Donna's Alterations for wedding dress alterations. My dress didn't require anything overly complex, but the experience was inconsistent, the quality was disappointing, and the lack of attention to detail created unnecessary stress during what should have been a joyful time. (All photos are work from Donna's Alterations before having it all fixed) I wish I had taken more photos

If you're having a bad day, just know that your day could be so much worse if you take your clothes…read moreto Donna's alterations. Updates on my experience: It's Wednesday, my dress still isn't ready. But no worries, communication has improved except my name isn't Jamie and my dress isn't a size large. This place deserves 0 stars, I did buy a new dress and if they charge me for alterations on a dress that wasn't ready for 3 weeks I'll cut my loses and leave it there. What a shame. Do better @Donna's Alterations. p.s. Sorry you're going through the same thing Jamie Edit to Wed. afternoon: I was able to pick up my dress today... and... I was feeling better when I went to pickup the dress because the original worker was there and the guy cashing me out was much nicer. That being said, the only difference between my dress two weeks ago now and today is that there is fabric sewed on crooked. There is no sweetheart alteration to the neckline, it's the exact same. I payed $139 for them to sew on lace. To the original neckline. That's right, quite literally would have saved time and money if I left the dress there. SO THANKFUL I HAVE A BACKUP DRESS. This place truly deserves 0 stars. What a disappointment. Glad I prepared for the worst outcome because that's exactly what I got.

Fabulous service. Beautiful results. Had it ready in plenty of time. Will be returning next time I…read moreneed alterations, repairs ... etc. Wish I would've found this business a long time ago! 5 stars PLUS! Very reasonable pricing, especially given the timeliness and quality of her work!

Becky has sewn the patches on our leather vests for years. She is very kind, does a great job and…read moreis reasonably priced. Her turn around is very reasonable too. Very personable and professional seamstress!!

She is amazing! Always helpful, kind, and wonderful. Even does wonderful with children's…read morealterations.

I went in to see if dress sizing was offered and the lady was so rude and useless. I think I…read moreinterrupted her watching soap operas. Customer service dissatisfaction

Always do a fine job! Very courteous, timely, and attentive to each customer's needs and requests.read more

These people are expert at alterations, always accommodating and always have clothes ready on time.read more

Unfortunately I will have to find somewhere else to take our bedding/dry cleaning/laundry etc. They…read morelost two of my pillowcases and I've called a total of ten times trying to get this situation dealt with and NO ONE has called me back from management. They pulled up cameras and were trying to gas light me into saying they weren't brought in when this is an outright lie. Write me a check to compensate the loss of product. Outrageous that I'm dealing with this over a month later. It is not worth the headache DO NOT BRING YOUR BUSINESS HERE THEY WILL LOSE YOUR BELONGINGS!!!!!

I brought in 6 pairs of shoes that were very dirty some of them were black from going on trails…read more some of the stains are years old but they got them all out. they are all bright white sneakers now, crystal and Nikki were very helpful and kind and got the job done!

Every time I go to pick up my cleaning I am surprised by something they did not do correctly…read more Shirts are priced differently, things that are supposed to be folded are on hangers and vice versa. I'm just done with poor customer service and lack of attention to detail. Hard to find a good dry cleaner after Bolden's closed.

Always gets the job done in a timely manner! They always over estimate the 'ready by' date and then…read moreover deliver by having my things ready early which I always appreciate!

They are No longer located at this location. Not sure they are in business. The phone is out of…read moreorder also.

I was really happy with Renata's Alterations. The owner, whose name may or may not be Renata (I…read morejust can't remember), is pleasant and service-oriented. She did a very good job sizing down a sequined hoodie for me, and quickly, too. We also had a good chat about Russia, and she was very friendly. No complaints here!