Very professional, polite. They were able to do a very fast turn around for an alteration. Highly…read morerecommend.

Had a great experience here! I got my jeans hemmed and they were ready within a day. Fast…read moreturnaround, great quality work, and everything fit perfectly. Highly recommend!

I really wanted to have a great experience here, but unfortunately, my wedding dress alterations…read morewere filled with miscommunication, mistakes, and ultimately disappointment. At my initial appointment, I discussed several fairly straightforward alterations: taking in the dress, adding sleeves, closing the slit a bit, and adding a bustle. I was quoted for those services. At no point was I asked to put on heels to determine the hem, so I was surprised when I received a call days later with a new quote including hemming--something we hadn't discussed and couldn't have accurately determined without heels. At my second appointment (wearing heels), we agreed the length was perfect and no hem was needed. We finalized the price without the hem. The seamstress was unable to pin through the material to properly assess how much the dress needed to be taken in, but I trusted her judgment and was told we'd evaluate it again at the next visit. When I came back, a different seamstress informed me that the dress had already been hemmed--despite the prior agreement--and I'd be charged for it. I was told the hemming had already been done before my second fitting. To resolve it, she asked if I'd pay to finish hemming the remaining layers and I reluctantly agreed. She also had to take the dress in more--again, something that should've been handled earlier. At my final appointment, we added the bustle. I asked if the dress would be steamed and was told that it wouldn't be, as we hadn't agreed on that earlier and that the dress had come in "dirty" (it hadn't--it was brand new from the boutique). I was offered a discounted price for steaming and accepted it. When I arrived to pick up my dress, they had trouble locating it--it took about 10 minutes. Once I got it home, it was clear the dress had not been steamed. The sleeves that were added were poorly sewn and I had to reinforce them myself. A clasp that was supposedly fixed fell off just days before the wedding. I had to take the dress elsewhere to fix the clasp and have it professionally steamed. I did reach out to the owner about these issues, and to her credit, she reimbursed me most of what I paid via check (since their payment system was down). But even after all of that, on my actual wedding day, the bustle broke less than two hours into the reception, and I had to change. The dress also never fit properly despite asking at every appointment to take it in more. It was visibly too big and I spent my wedding day pulling it up constantly. I would not recommend Donna's Alterations for wedding dress alterations. My dress didn't require anything overly complex, but the experience was inconsistent, the quality was disappointing, and the lack of attention to detail created unnecessary stress during what should have been a joyful time. (All photos are work from Donna's Alterations before having it all fixed) I wish I had taken more photos

If you're having a bad day, just know that your day could be so much worse if you take your clothes…read moreto Donna's alterations. Updates on my experience: It's Wednesday, my dress still isn't ready. But no worries, communication has improved except my name isn't Jamie and my dress isn't a size large. This place deserves 0 stars, I did buy a new dress and if they charge me for alterations on a dress that wasn't ready for 3 weeks I'll cut my loses and leave it there. What a shame. Do better @Donna's Alterations. p.s. Sorry you're going through the same thing Jamie Edit to Wed. afternoon: I was able to pick up my dress today... and... I was feeling better when I went to pickup the dress because the original worker was there and the guy cashing me out was much nicer. That being said, the only difference between my dress two weeks ago now and today is that there is fabric sewed on crooked. There is no sweetheart alteration to the neckline, it's the exact same. I payed $139 for them to sew on lace. To the original neckline. That's right, quite literally would have saved time and money if I left the dress there. SO THANKFUL I HAVE A BACKUP DRESS. This place truly deserves 0 stars. What a disappointment. Glad I prepared for the worst outcome because that's exactly what I got.

Beautiful job on a difficult wedding dress!!! Thank you! Anna Leigh's dress looked gorgeous! Thank…read moreyou for talking me off the ledge!

Would not recommend. Left pants to have seat let out. After 3 attempts to alter, pants returned to…read moreoriginal waist size and charged $16.00. Tried to charge another $8.00.

I had a broken zipper replaced on an expensive pair of pants. I wasn't sure what to expect, but…read morethey look new and were done in 2 days. Thank you so much.

I will not use them again! had to go 3 times for my shirt and the last visit, person in charge…read morethere wants to charge me again for her unprofessional errors & quality of repair. will not use again. I'm not one to leave negative reviews lightly, but I feel compelled to share my experience in the hopes of saving others from the frustration and disappointment I went through.

I went to Li Li with my wedding dress that was originally three sizes too big for me. Her work was…read morebeautiful and very reasonably priced compared to other seamstresses, especially for wedding dresses. I trusted her with my wedding dress and she will be my go-to for any other future needs.

Replaced a zipper in my leather jacket. You cannot tell that it is not the original!read more

Needed a pair of pants and jeans hemmed. Thought the price was reasonable and I wasn't in a rush…read moreso no issue with amount of time it took which was basically a week. Thought the service was good for what I needed.

They were awesome! I walked in the day before a holiday party. I realized that the dress I was…read moreplanning to wear didn't fit right and asked if it was at all possible to have fixed by the next day. It was a small fix and they immediately said that it'd be no problem. They altered it perfectly and on time. The little house is cute, there's easy parking in the back, and the team were nice. I'll be back for sure!

Always do a fine job! Very courteous, timely, and attentive to each customer's needs and requests.read more

love this place, only seamstress I feel comfortable taking my performance gowns for nit-picky…read morealterations. The people are so kind and always willing to take the time necessary to get it right.

I had made an appointment but per the signage on her door she does take in Walk ins. She altered my…read moredress so wonderfully. When i had first bought the dress i was about 30 pounds heavier so she took in the dress and hemmed it so it was a little shorter (so that I don't trip over my own feet). I can't even tell that she had made any alterations but I can't surely feel it with the way it fits! I highly recommend her to do any alterations!

I went in to see if dress sizing was offered and the lady was so rude and useless. I think I…read moreinterrupted her watching soap operas. Customer service dissatisfaction