I was requested to officiate at a wedding ceremony. My vestments are custom made by our…read moredenomination's tailor in Kenya. I pulled my robes out to have them cleaned to find the rochet covered in mildew. This was a disaster! I took the rochet and the chimere to Royal Cleaners fearing the worst. When I received the robes back from cleaning, all of the black mildew was gone and the rochet was white and spotless. I can't say enough about the excellent service I received and the workmanship that cleaned some very expensive garments.

Had taken my cashmere sweaters into them a couple 3 times over the years since the other…read morelaundry-mat in town closed. They were cleaned but never de-pilled. Now I know why. This last time I took them in I specifically requested for this to be done. And I was charged extra for the service. However, I've come to realize as I've worn the sweaters I've had to pay more than that. Three of them came back with holes. I went in to see them about it, showing them where the damage had been done and the guy just wanted to argue with me. I knew that they wouldn't do right as I also took a cashmere T in at this same time that was never returned to me. Since I trusted them I didnt think to take inventory before leaving, so it wasn't until later I realized it wasn't with the other bagged sweaters. I called them then too and they just said, sorry it's not here. And I couldn't prove it so had to let it go. This time I could, but I still get the same attitude...not their problem. They will no longer have my custom even tho they are the only laundry-mat left in Lebanon.

Excellent service, reasonable prices, clothing returned in excellent condition and friendly staff!read more

Well, it's about bloody time! Good lord have I searched high and low for someone who does a decent…read morejob on vintage clothes without expecting my house as collateral. I admit I got referred to this place by one of my best girlfriends and she I had seen some of the vintage dresses she got cleaned there which is what gave me the courage to try this place out. They did a wonderful job and even had a coupon! I forget the name of the half price coupons for indy site. I was a little bummed at first b/c for coupon purposes, dresses count as 2 pieces, but the didn't destroy the bunch of vintage clothes I had them clean. Happy day!

This is a great local business with wonderful service. Tricia and her daughter run it and I love…read moreworking with them. I previously went to Classic Cleaners and they ruined two of my suits, then went to Sparkle and haven't looked back. Sparkle Cleaners- Thank you for doing wonderful work and representing family owned, local businesses so well! I greatly appreciate all you do for me and the Broad Ripple/Meridian Kessler area.

Very underwhelmed with this location. Dropped off one sweater and one jacket and was told it would…read morebe six days before I could pick them up, since they were running behind. Once I did pick them up, they would not accept my coupon because they said it needed to be presented when dropping off. OK, whatever, but the price was $16 for the two items, which I thought was a bit much. Storefront is pretty plain. Not impressed by customer service or pricing.

Hadn't been in a while but had a couple items that needed to be fixed up. Cost and timeline to…read morepickup my items was very reasonable. The woman who helped me was very nice. I use to get dry cleaning done but more now it's just alterations or something like fixing a broken zipper or stitch that came undone. Definitely a good spot to hit up for some alterations.

They did a great job sewing my name tape onto my PC. Compared to a similar location on the north…read moreside, this location provided better quality at a much better price. If you're looking to get your patches sewn on because Fort Ben doesn't offer it there anymore, this is the place to go.

Be conscious of using their service. They are not accommodating on doing exchanges if your apparels…read moredoes not fit.

I have been working with Your Image Works for awhile now for my company's apparel. Let me tell you,…read moreeveryone is always super impressed with the quality and options that they provide. Soft t-shirts? They have em.' Every color imaginable? You bet! And with me working in a company that's filled with predominantly women, clothing that fits well is of highest importance. I've never had an issue with items not coming in on time, which is key when ordering for nearly 300 people at a time. The only bump in the road that I've had (and you'll have this anywhere) is some items you REALLY want may not be in stock when you really need them. But that's just the facts of life when you're working with other suppliers. Even so, Your Image Works is quick to help me find alternative great options. I also recently used them to make t-shirts, mugs and totes for a conference and all items were truly loved. I personally own nearly 20 (yes, 20) company shirts/sweatshirts/fleeces/thermals that all came from Your Image Works. The quality is there and each item truly fits well.

I still think Zip is great but... lately, and I will blame Covid and lack of staff…read more Came to get my clothing and doors were locked with a sign up. Ok not in a hurry I can come back tomorrow. Back the next day doors locked again during opening hours. Sill not in a hurry. Came back day three was finally able to get my clothing. Next time to pick up clothing a few weeks later. Computer system was down and couldn't get clothing. Came back a second time. Gentleman working was in a surly mood, not at all friendly. They have signs up to be kind to their employees because of staffing and pandemic related issues. But the staff also needs to do the same. Picked up my clothing today. I was so happy to see the young lady of color. ( I really have no idea what is PC today ) She is always so friendly and funny and always makes me laugh even at something as mundane as a hypenated last name. I really wish she were at this location more often. She was there. 01/26/22 around 1:30pm. I need to learn her name. Zip is lucky to have her.

Customer service terrible 2 nd trip Originally dropped 4 items off 3 days ago She tried to give me…read more2 of my items I declined I want to pick everything up together! Back a 2nd Time offered me 2 items again others suppose to arrive in 15 minutes Im waiting now I Will not be using this location again 4 days 4 items Did not offer a discount Though i already Prepaid So inconvenience for me Give 0 star if i could

I've only used them one time so far but I'll enjoy back. The staff was very friendly and first…read moretimers receive 25% off their order plus a $10 credit. I was cleaning my son's dress pants and shirt so when I picked it up it was free! Doesn't Get any better than that.

Awful customer service. New ownership is condescending and rude. Pick up and drop is inconsistent…read moreand can not gain resolution. Charging fees that they can't substantiate.