These women might just be my fairy godmother. Who else can take shapeless dresses and turn them in…read moreto beautiful gowns? Tucked away, off of 116th street, in the track houses across from Handels Ice Cream, it would be easy to overlook them, but don't make that mistake. The place is small with a few changing rooms and their workplace, but what they lack in size, they make up for in dependable services and good prices. I have been using these ladies for the past ten years and have always been happy with their work. Their most recent undertaking for me was a lace bridesmaid's dress that was 4 sizes too big and reworking the entire gown to fit me. I can't imagine how many hours this took, but the dress turned out beautiful and fit perfectly.

I really wanted to have a great experience here, but unfortunately, my wedding dress alterations…read morewere filled with miscommunication, mistakes, and ultimately disappointment. At my initial appointment, I discussed several fairly straightforward alterations: taking in the dress, adding sleeves, closing the slit a bit, and adding a bustle. I was quoted for those services. At no point was I asked to put on heels to determine the hem, so I was surprised when I received a call days later with a new quote including hemming--something we hadn't discussed and couldn't have accurately determined without heels. At my second appointment (wearing heels), we agreed the length was perfect and no hem was needed. We finalized the price without the hem. The seamstress was unable to pin through the material to properly assess how much the dress needed to be taken in, but I trusted her judgment and was told we'd evaluate it again at the next visit. When I came back, a different seamstress informed me that the dress had already been hemmed--despite the prior agreement--and I'd be charged for it. I was told the hemming had already been done before my second fitting. To resolve it, she asked if I'd pay to finish hemming the remaining layers and I reluctantly agreed. She also had to take the dress in more--again, something that should've been handled earlier. At my final appointment, we added the bustle. I asked if the dress would be steamed and was told that it wouldn't be, as we hadn't agreed on that earlier and that the dress had come in "dirty" (it hadn't--it was brand new from the boutique). I was offered a discounted price for steaming and accepted it. When I arrived to pick up my dress, they had trouble locating it--it took about 10 minutes. Once I got it home, it was clear the dress had not been steamed. The sleeves that were added were poorly sewn and I had to reinforce them myself. A clasp that was supposedly fixed fell off just days before the wedding. I had to take the dress elsewhere to fix the clasp and have it professionally steamed. I did reach out to the owner about these issues, and to her credit, she reimbursed me most of what I paid via check (since their payment system was down). But even after all of that, on my actual wedding day, the bustle broke less than two hours into the reception, and I had to change. The dress also never fit properly despite asking at every appointment to take it in more. It was visibly too big and I spent my wedding day pulling it up constantly. I would not recommend Donna's Alterations for wedding dress alterations. My dress didn't require anything overly complex, but the experience was inconsistent, the quality was disappointing, and the lack of attention to detail created unnecessary stress during what should have been a joyful time. (All photos are work from Donna's Alterations before having it all fixed) I wish I had taken more photos

Fabulous service. Beautiful results. Had it ready in plenty of time. Will be returning next time I…read moreneed alterations, repairs ... etc. Wish I would've found this business a long time ago! 5 stars PLUS! Very reasonable pricing, especially given the timeliness and quality of her work!

Becky has sewn the patches on our leather vests for years. She is very kind, does a great job and…read moreis reasonably priced. Her turn around is very reasonable too. Very personable and professional seamstress!!

Amazing service and handles with such expertise! I loved the final result of my dress alteration,…read morewill definitely go back next time I need tailoring.

I had made an appointment but per the signage on her door she does take in Walk ins. She altered my…read moredress so wonderfully. When i had first bought the dress i was about 30 pounds heavier so she took in the dress and hemmed it so it was a little shorter (so that I don't trip over my own feet). I can't even tell that she had made any alterations but I can't surely feel it with the way it fits! I highly recommend her to do any alterations!

I needed to have a pair of pants hemmed. They were very professional. I will be back.read more

I've been going here for years and love the service I receive every time! They're amazing !read more

Don't come here if you want your items done by the time they "say". What was told it would be ready…read moreby a certain day. When I arrived, it still hadn't even been worked on. They told me to come back half an hour later ,came back and still wasn't ready and wanted me to wait another hour and a half. Ridiculous.

It was late getting done, they had to redo it because it was worse before. They added the white…read morefabric, it's very uneven. Plus made it very dirty. Don't go here! They messed up my daughter's prom dress.

STOP! IF YOU ARE GOING TO THIS SHOP FOR WEDDING ALTERATIONS…read more This was an amazing alteration shop until it was sold this spring. basically alterations like a simple hem is fine. But we took a suit and two wedding party dresses in to be altered and they completely jacked them up. Clear that they had no idea what they were doing after having for three weeks not meeting deadlines and altered completely wrong. We finally happened to show up when Lela the wedding dress seamstress was there. She allowed us to stay in ship for an hour after close altering and trying on multiple times to do her best to make it right. She too said who ever worked on the dress had no idea what they were doing. This was devastating preparing for a wedding! Thank you to Lela for rescuing us. But we will not be back!

My dress was promised to be ready on Thursday because I had to leave to go out of town for my…read moreevent. It was not ready and they promised it at 10 AM on Friday morning. It was not ready at 10 AM/ was ready at 2 PM. I had to delay my trip. It was stressful. The excuse was "well we have a lot of Alterations." In addition to that, the hem of the dress was uneven. I was overcharged for poor service and quality. No one apologized

First time visiting. Temporarily lost my shirt. Had to make an extra trip back to pick it up. More…read morethan a simple sorry would have been a nice gesture. Disappointing for a first impression. The clothes were clean and pressed nicely though.

Unfortunately I will have to find somewhere else to take our bedding/dry cleaning/laundry etc. They…read morelost two of my pillowcases and I've called a total of ten times trying to get this situation dealt with and NO ONE has called me back from management. They pulled up cameras and were trying to gas light me into saying they weren't brought in when this is an outright lie. Write me a check to compensate the loss of product. Outrageous that I'm dealing with this over a month later. It is not worth the headache DO NOT BRING YOUR BUSINESS HERE THEY WILL LOSE YOUR BELONGINGS!!!!!