We bought a double oven and had it installed. We have cabinets above the oven and due to a quirk,…read morethe cabinet doors wouldn't close. They can back out and re-leveled the oven- may have been off less than 1/8 of an inch. Super service after the sale! Terry could have easily said it was a "cabinet problem", but didn't. Super Service!

DO NOT BUY APPLIANCES AT RICHARDSON APPLIANCE OUTLET…read more I gave Richardson Appliance Outlet a 1 star on January 1, 2025. I'd give them a 0 star if I could. I wrote GE and they sent out a great guy to replace my dishwasher part that rotted and rusted out. And why was this? Richardson Appliance Outlet hires techs to install things ands they know NOTHING about installing whatever you buy. THAT is why my washing machine rusted. AND the GE guy said he liked to go around and compare prices. Richardson Appliances is no outlet--no bargain--more expensive than other places.

Great Service with very knowledgeable sales associates. Very professional Certified install team as…read morewell.

We have purchased a refrigerator and an oven from Gold Star. The appliances sold to us seem to be…read morefine so far. The fly in the ointment is the installation. When our oven was installed by their installer, the gas line was crimped causing a very slight, barely detectable gas leak. It took a while for us to notice it and then it cost us $1800 to get it fixed. Gold Star refused to help with any of the cost. In hindsight, I wish we had gotten our appliances from some other company that backs up the installation of their products.

This store is the blueprint for how not to run a business. I walked in and wasn't greeted,…read moreacknowledged, or even looked at. After a while, someone finally came out and asked if I needed help. I told him my price range, which was lower than what he quoted, and instead of offering alternatives or even saying a word, he just walked away. No courtesy, no professionalism, no basic manners. The place itself? A mess. Disorganized, dusty, and far from clean. Most appliances have handwritten price tags taped on, if they're labeled at all. The entire store smells like recycled dog urine, and that's being generous. It's hard to imagine anything in there is reliable, let alone legally sourced. Feels like half the inventory came from someone's garage or Facebook Marketplace and was marked up 40 percent. Bottom line, skip this dump. Go to a real store that offers warranties, actual service, and doesn't smell like regret and broken promises.

I bought the fridge I was looking for an awesome price! The…read moresalespersons were busy with other customers but they were very helpful with all people in the store. Great customer service. Also, my refrigerator was delivered same day!!!

Maribel is absolutely AMAZING!!! She was very welcoming, had probably the best customer service…read moreskills I've seen a very long time, quick and was extremely knowledgeable about all the appliances we had any questions on. My husband and I definitely recommend this place if you're looking for quality items for a fraction of the cost. You may see a few dings or scratches here or there, but it's still brand new and in very good condition! We'll definitely be back again and recommend to anyone loving for new appliances.

After spending several hundred dollars on an expensive older refrigerator with nothing being fixed…read moreby another company, I tried ED Service a couple of years later and was immediately impressed with the professionalism of their repairman Nick, his knowledge and his skills. He quickly identified the real problem and assured us we did NOT have to defrost the whole frig for several days in order to see if it would work properly. He and his company were very responsive about timing, and took full responsibility for needing to come back after finding during the first visit that a part would have to be ordered. Pricing was very fair even before that, but not charging for the trip or labor for the second visit was truly impressive. I should add that the part was ordered immediately and installed on the next business day. I am delighted to have everything fixed after two years and will call ED for any future needs and ask for Nick if he is available.

Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

We've brought them out to fix appliances and correct user error!…read more Great to work with.

I reached out on a Sunday and got an immediate response they could come out Monday 9-11am for a…read morebroken dishwasher. I had very quick service and they fixed the problem in 10 minutes or less. They were very professional, friendly and knowledgeable. I will definitely use Snap appliance repair again.

After a service call and a confirmation that my freezer (ancient) had died, they made me an amazing…read moredeal with a purchase of a new one. Their deal was even better than Costco or Sam's Club. Delivered and haul away the old one was negotiated. Extremely impressive and pleased.

Walt's appliance is an great store for appliance purchase prices are very reasonable they also…read morerepair appliances. Home repairs or you can thank your appliance to the shop repair cost is the best around. The crew explained everything that needed repaired. They also sell parts if you want to DIY . Great inventory on parts and all name brand appliances in stock. Completely recommended for your next appliance purchase or repair.

This company is not responsible for their job. Horrible customer service…read more Tech named Mike came to fix our fridge and said if anything happens we can just call him back. I called so many times requesting a call back from him. He ignored and after 4 days he called back and yelled at me that he was busy. He told me that he has no records nor remember my fridge models and that he has many jobs to do... very irresponsible guy. Charged $85 for service call and got nothing done for us. It just happened to us today. Just to let everyone know so you can make a right choice and the right service.

First time here, from a recommendation of a friend that lives in Garland. We needed to pick up a…read morenewer refrigerator to put into a condo. The selection is not extensive but VERY reasonable prices and the one we selected was a great buy. What makes this place worth 5 stars is the family that run the business. They are so genuine and accomodating. We got the refrigerator delivered the same day & on a weekend too. Would highly recommend!

They trick you into thinking they have great deals, but when you actually come to the store…read moresuddenly the product "isn't available" and they try to push the same item on you for the full price. This place is one of the biggest scams out there with some of the worst customer service imaginable. If you don't want to feel completely ripped off, do yourself a favor and stay far away from this place.

Visited FBS for the first time yesterday, they've only been open in this location for two weeks…read more Really gorgeous, well thought out showroom. All appliances are shown in vignettes, no big-box rows of product, but plenty of brands on display. Skewed toward higher end like Officine Gullo, Hestan, Miele, and more, but they also carry Kitchen-Aid and others. I will certainly be bringing clients here - Carrell was very helpful and knowledgeable, and the entire staff has excellent experience. I will update my review when I've experienced delivery and installation.

I have purchased several appliances from them over a few years and they never disappoint with…read moreexcellent customer service. They go above and beyond making sure you are satisfied with each purchase. Kelly Snead

We came here from Shreveport Louisiana, this was the 3rd place we tried. The other places did not…read morehave the things they advertised. We got what we needed and were looking for, here. The young man helping us was very knowledgeable and very patient. The price were also as cheap as advertised. I highly recommend looking here for your appliance needs. The store sells open box and refurbished items with a 30 day warranty, so the prices are very reasonable.