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    FBS Appliance

    3.0 (2 reviews)
    Closed 8:30 am - 5:30 pm

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    Legacy Plumbing - Celebrating 20 Years of Service in North Texas

    Legacy Plumbing

    (524 reviews)

    My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

    We called Legacey Plumbing for an issue we were having. I was told directly there was a service…read more fee 60.00 dollars. & I schedule them to come out. They did a great job however there wasn't any transparency on fees. I was not told there was a diagnostic fee from the scheduler nor from the crew that came to my home until afterwards. I wasn't happy as I didn't have this in my budget. I had called the office to bring this to there attention and was transferred to a manager. I explained that these diagnostic fees were not told to me when I scheduled the appointment and when the plumbers came to my home and I wasn't happy. He said he'd get back to me. Never heard back! FYI. There's more than just a service trip fee with this company' beware they charge for a diagnostic fee also.‍

    Elite Appliance - Sub-Zero, Wolf, & Cove experience.

    Elite Appliance

    (150 reviews)

    $$

    North Dallas

    Our refrigerator was making an odd sound, when I did some research, on YouTube, it said it could be…read morethe coils needed cleaning. I called Elite had some good reviews and I find repair people from Sachse do great work. Willy from Elite came over next day and cleaned the coils but the drain tubes were clogged and had to be replaced. The price was very reasonable. I am telling my friends and neighbors about them now too!

    CUSTOMER SERVICE NONEXISTENT!!!Unfortunately, our experience has been far from satisfactory. We…read morepurchased a complete kitchen package for our remodel. Brian, the salesperson, was aware of our time constraints and assured us that there would be no problem. However, once he received our payment, communication stopped completely. No one seems to know when our appliances will be shipped, let alone when they will arrive. We have been trying to get in touch with the manager (Corey Trent) for over a week, but to no avail. He seems to never be found. How difficult is it to find a manager in a 15,000 sqft showroom?? How do you have the inability to obtain a tracking number for products YOU sell in order to find out when they will be delivered? All we have gotten is the runaround. We now have people on standby, whom we have to continue to pay, because Brian and management can't seem to get it together. This is a total lack of professionalism! We urge you to take your money elsewhere-total lack of work ethic!!

    Creative Design & Build

    Creative Design & Build

    (2 reviews)

    North Dallas

    This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

    We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

    TruBlue of Allen - Allen TX. Full Master Bathroom remodeling. New flating vanities, undelighting. Flooring, painting. New Shower with bench, Freestanding tub.

    TruBlue of Allen

    (75 reviews)

    I did a lot of research before finding a contractor to help us with our Master Bathroom remodel. I…read morehad a mediocre experience with our upstairs bathroom remodel and wanted to do it right this time. I saw Daniel and his company, TruBlue of Allen, got great reviews everywhere I looked so I reached out. He agreed to meet me the next day and came and always had a smile on his face and a "can-do" attitude. He showed confidence and I could tell he has done this many times. We agreed on his very reasonable estimate and the project began! I wanted to completely remove our existing shower and tub and make the tub are our new shower and the previous shower would become a an area for storage. He showed up to help me get tile and we got a great mix of tiles for our bathroom and we couldn't be happier! Fernando helped with all the tiling and a separate group of guys helped with the finishings and drywalls. Daniel's plumber is fantastic and you can tell that all these workers pay attention to detail and have worked in nice homes and do great work. This was so different than my previous experience which was mediocre. As the project finished, we were just so happy and I don't think you could get a better result in the very reasonable price range that Daniel offers. Nothing but great things to say about our experience. As with all things, stay in communication and make sure you are talking to the day-to-day workers as well as Daniel. They will bring your vision to life! Please see my photos from the beginning to end. Thanks so much to Daniel and his team!

    I needed some help with a few things around the house and the whole process was so easy and…read morestraightforward. The professional arrived on time, was very polite, and handled the tasks without any fuss. It's a great feeling to finally have those small repairs out of the way with such a smooth experience.

    Innovations Touch - Kitchen Remodeling

    Innovations Touch

    (49 reviews)

    North Dallas

    When hiring a contractor, I have a criteria: good communication/expectation setting, honesty,…read morefairness in price, efficiency, and ownership/quality of the work. As a homeowner, it's been surprisingly hard to find contractors that meet my criteria, but Innovations Touch met them all! Although I have larger projects planned in mind, I hired them for some smaller projects to see how they'd do, especially after hearing horror stories of larger renovation projects being handled poorly. My townhouse was built in 1981 and needed some repairs. Innovations Touch installed a custom guard rail at the attic hatch, installed some new window screens, fixed the catwalk in the attic, did some window siding and wall repairs and completed some behind-the-walls plumbing work. During the whole process, they set expectations well, did a great, detailed job of the work, exceeded my expectations, was fair in price relative to the quality of the work and expediency, and even cleared up a slight miscommunication we had very professionally with no ego or attitude. I was very impressed. Given they literally met all of my criteria, I trust them completely now and it feels good to have an "I know a contractor guy" for renovations for myself and others now. I'm still building my "rolodex" for home repairs, renovations, and HVAC, but glad I'm taking one big one off my list.

    Allan and his team delivered on all work scheduled. As all construction projects, things come up…read moreand get addressed as we go. Overall good experience and will be working with him again in the future

    FBS Appliance - appliances - Updated May 2026

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