Excellent customer service. We purchased a refrigerator, washer and dryer. Delivered and all set up…read morewith all new hoses, there is an extra charge for delivery but well worth it to have it done right. Very knowledgeable and willing to work with you.

From the owner: We sell used appliances in excellent working condition, very clean and ready to use. All of them…read morewith free warranty included. Delivery service available.

Knowledgeable staff. Excellent service. I don't want any more of my appliances to give me trouble…read morelol but when they do I will be a repeat customer.

Excellent mechanical knowledge of washer. Personable service. Good advice for any future problems.read more

I paid a visit to the store on Monday. I was in need of…read morereplacing two appliances. An electric stove and over the range microwave. Sorry. I failed to say while on fb on Sunday I saw an ad . I sent a message inquiring if they could send pictures of their electric rangers they have for sale with pricing, warranty on the two items I needed. I received a prompt reply. I honestly thought I wouldn't get a reply until Monday. The only questions not answered when asked is if they offered delivery and if they do what was that cost. The second question I asked was if they offer haul away ? if so the cost of that. A young lady assisted me in the store. I didn't ask for her name until I had paid for my appliances. One of my receipts was signed by her but her signature for me was illegible. When she said her name it was pretty. I repeated it but failed to ask for the spelling (rats). I am going to say its Eliana she was helpful and knowledgeable to answer any questions I had . I received a business card for the store if I had questions after leaving the store. She asked when I would like to like to have delivery. I responded for tomorrow between 11am-1pm if the Lord spares. They offer same day delivery but I opted for next day . I recommend this small family owned business for your appliance needs. The store was three blocks from the first home I purchased in 2012. Tuesday is here and I am getting excited about the delivery which should take place between 11am-1pm. Jose the delivery driver called my mobile at 11:50am . I answered he advised he should be arriving in approximately 30 minutes. Jose arrived safely 13 minutes passed his estimated time. I was informed by Eliza the day before when I was in the store that the delivery driver speaks broken English when I asked. While Jose was getting my non working Frigidaire stove ready to be removed out of my kitchen another man entered my home. Jose said the man's name which I do not remember. He had a wide smile. I asked him if he spoke English he replied espanol. Jose & I had difficulty eventually. Thank goodness he had a translator app on his phone. The question he asked me was if my old range was to be placed in my garage or taken away. I replied take it away which they did. They brought in the new stove that was wrapped in plastic. It was placed in the same spot that my Frigidaire was removed from . They gathered the plastic wrap and took with them . Jose said good bye as he and his partner were returning to their work truck . I stopped them in their tracks . I asked what about the over the range microwave. Jose said they were not obligated to install the microwave. I told him to call Eliza at the store then I spoke with her. These two men were only responsible for delivering the range with installation. Eliza now had the task of finding someone to come to my home to install the over the range microwave. She called me back and the delivery arrangements were made . That is scheduled if nothing happens to take place on Saturday between 12pm-1pm and that is the end of my story. P.S. I wasn't aware until the stove was delivered its an induction stove . I have to purchase cookware exclusively used on an induction stove

Went in store on a Sunday, spoke with a nice young lady that was very helpful. Purchased a Fridge…read morethat ended up looking great in kitchen. Did have a few hiccups with delivery but they where very attentive & we were able to resolve issue in a reasonably amount of time. Prices were also reasonable.

Bought a refrigerator from Made this weekend. Good experience, great price and they delivered next…read moreday. They setup everything and cleaned up. Looks good and performs as expected I'll be back for my next appliance.

Bought a refrigerator from Made Appliance Outlet Store. Sales person Joseph was very knowledgeable…read moreand patient as I went back a couple of times trying to decide on which one. Found one that fit everything I was looking for and at a reasonable price. Delivery was seamless and very professional. Couldn't figure out some of the features and they sent out a technician to ensure everything was working. All the staff from manager, sales person, delivery, and technician were very courteous and helpful. Great experience. Love my new fridge!

I really can't give this location five stars only because. When I walked in there was ONLY one male…read moreat that entrance and he was checking out a customer. I also noticed that there was a couple patiently seated to be serviced as well. This is maybe 5-7 minutes of me waiting and still the gentleman didn't acknowledge me. That puts a bad tastes in my mouth when you are facing the entrance door and the employee pretends not to see you to greet or to let the customer know that you are recognized and I'll be with you momentarily. Once the couple that was being serviced in front of me stepped away from the desk. I walked up, and asked for Sean...he was already gone for the day and this I was unaware of especially after conversing with him yesterday and he said, He'd be here all day Sunday. I wasn't really upset but the guy behind the desks had No clue of what I was talking about when I asked for Sean. I know you are wondering, Well why did she travel 28 miles to this particular location and I could have gone to a American Freight closer to me? This was the ONLY American Freight that had the CORRECT color to my specially marked down patio set that I'd recently purchased and Love it! Will I ever travel far and wide to get furniture it's possible but now that gas is damn near $5 a gallon it won't be any time soon. I'll shop American Freight again.

I ordered furniture expecting same day delivery, and not until after I paid was told I would not be…read moreable to get my furniture for 3:days , when the day came after taking off work and missing money, I was delivered the wrong furniture set!!! The manager was more concerned about the weather, than my inconvenience of losing hours and receiving the wrong furniture!!! I will not recommend this place to no one !!!

The service was great. They had what I was looking for in their selection. And also had the same…read moreValue as the big store chain. They even accepted my old freezer.

Stopped in to look at "scratch & dent" appliances for our country home. Didn't find a scratched…read moreunit we wanted, but found them to be very helpful anyway. We ended up buying new, and paid slightly less than we had been quoted at Best Buy - but unlike Best Buy - N TX actually had all of the appliances available. Highly recommend these nice folks!

We came here from Shreveport Louisiana, this was the 3rd place we tried. The other places did not…read morehave the things they advertised. We got what we needed and were looking for, here. The young man helping us was very knowledgeable and very patient. The price were also as cheap as advertised. I highly recommend looking here for your appliance needs. The store sells open box and refurbished items with a 30 day warranty, so the prices are very reasonable.

John was great and very professional. He fixed the refrigerator in a timely manner, and the cost…read morewas very reasonable. I would recommend them 10 out of 10 times.

Response time was quick, they were confident in their skills in repair, professional and…read morepersonable. They communicated well throughout the process. Would definitely recommend!

Called Saturday and ordered part for Monday delivery at 3 pm. I called Monday at noon to ck on…read morepart. Kim, said delivery man is sick, get the part tomorrow. I said no thank you just refund my $40 pending on my credit card. She said, first, she didn't know how to do that. I said you don't know how? Then she said the machine was broken. When they come fix it she'll call me or I can go there and she'll give me cash. I asked for manager, of course out to lunch. Very unprofessional. Will not call them for service again.

Always quick and reasonably priced service And parts. Some things are easy enough to fix on our…read moreown, so they'll sell you the part, and tell you what to do for a DIY.

They trick you into thinking they have great deals, but when you actually come to the store…read moresuddenly the product "isn't available" and they try to push the same item on you for the full price. This place is one of the biggest scams out there with some of the worst customer service imaginable. If you don't want to feel completely ripped off, do yourself a favor and stay far away from this place.

Visited FBS for the first time yesterday, they've only been open in this location for two weeks…read more Really gorgeous, well thought out showroom. All appliances are shown in vignettes, no big-box rows of product, but plenty of brands on display. Skewed toward higher end like Officine Gullo, Hestan, Miele, and more, but they also carry Kitchen-Aid and others. I will certainly be bringing clients here - Carrell was very helpful and knowledgeable, and the entire staff has excellent experience. I will update my review when I've experienced delivery and installation.