Excellent customer service. We purchased a refrigerator, washer and dryer. Delivered and all set up…read morewith all new hoses, there is an extra charge for delivery but well worth it to have it done right. Very knowledgeable and willing to work with you.

From the owner: We sell used appliances in excellent working condition, very clean and ready to use. All of them…read morewith free warranty included. Delivery service available.

I bought a house and come to find out the owner gave the stove away. My realtor recommended…read moreStatens. Mr. Staten was so nice and got me hooked up and delivered and it didn't break my bank. Very happy with the stove. Going to get a freezer next.

Knowledgeable staff. Excellent service. I don't want any more of my appliances to give me trouble…read morelol but when they do I will be a repeat customer.

I paid a visit to the store on Monday. I was in need of…read morereplacing two appliances. An electric stove and over the range microwave. Sorry. I failed to say while on fb on Sunday I saw an ad . I sent a message inquiring if they could send pictures of their electric rangers they have for sale with pricing, warranty on the two items I needed. I received a prompt reply. I honestly thought I wouldn't get a reply until Monday. The only questions not answered when asked is if they offered delivery and if they do what was that cost. The second question I asked was if they offer haul away ? if so the cost of that. A young lady assisted me in the store. I didn't ask for her name until I had paid for my appliances. One of my receipts was signed by her but her signature for me was illegible. When she said her name it was pretty. I repeated it but failed to ask for the spelling (rats). I am going to say its Eliana she was helpful and knowledgeable to answer any questions I had . I received a business card for the store if I had questions after leaving the store. She asked when I would like to like to have delivery. I responded for tomorrow between 11am-1pm if the Lord spares. They offer same day delivery but I opted for next day . I recommend this small family owned business for your appliance needs. The store was three blocks from the first home I purchased in 2012. Tuesday is here and I am getting excited about the delivery which should take place between 11am-1pm. Jose the delivery driver called my mobile at 11:50am . I answered he advised he should be arriving in approximately 30 minutes. Jose arrived safely 13 minutes passed his estimated time. I was informed by Eliza the day before when I was in the store that the delivery driver speaks broken English when I asked. While Jose was getting my non working Frigidaire stove ready to be removed out of my kitchen another man entered my home. Jose said the man's name which I do not remember. He had a wide smile. I asked him if he spoke English he replied espanol. Jose & I had difficulty eventually. Thank goodness he had a translator app on his phone. The question he asked me was if my old range was to be placed in my garage or taken away. I replied take it away which they did. They brought in the new stove that was wrapped in plastic. It was placed in the same spot that my Frigidaire was removed from . They gathered the plastic wrap and took with them . Jose said good bye as he and his partner were returning to their work truck . I stopped them in their tracks . I asked what about the over the range microwave. Jose said they were not obligated to install the microwave. I told him to call Eliza at the store then I spoke with her. These two men were only responsible for delivering the range with installation. Eliza now had the task of finding someone to come to my home to install the over the range microwave. She called me back and the delivery arrangements were made . That is scheduled if nothing happens to take place on Saturday between 12pm-1pm and that is the end of my story. P.S. I wasn't aware until the stove was delivered its an induction stove . I have to purchase cookware exclusively used on an induction stove

Went in store on a Sunday, spoke with a nice young lady that was very helpful. Purchased a Fridge…read morethat ended up looking great in kitchen. Did have a few hiccups with delivery but they where very attentive & we were able to resolve issue in a reasonably amount of time. Prices were also reasonable.

Today, I have completed another frictionless purchase. This time for a new refrigerator. I shopped…read more online and determined that Fisher & Paykel would be the best refrigerator for me. I found a model that worked for my home for $2,400 on other retailers. Made Appliance Outlet had it listed for just $1,700. I purchased the refrigerator on Friday and had it delivered today (Monday) in my downtown condo. The delivery cost $150 and was well worth it. The drivers found my condo (which is not easy to do), parked on their own, made it up to my door on their own, hauled off my old refrigerator, and installed this new one. It's beautiful. Thank you!

Bought a refrigerator from Made this weekend. Good experience, great price and they delivered next…read moreday. They setup everything and cleaned up. Looks good and performs as expected I'll be back for my next appliance.

I ordered furniture expecting same day delivery, and not until after I paid was told I would not be…read moreable to get my furniture for 3:days , when the day came after taking off work and missing money, I was delivered the wrong furniture set!!! The manager was more concerned about the weather, than my inconvenience of losing hours and receiving the wrong furniture!!! I will not recommend this place to no one !!!

I went in there thinking it was Sears. No big deal, still a great place to buy!! My sales person…read moreRuby was no nonsense showed me what I was looking for and made it all happened. Price for fridge and matching washer and dryer $3k and not cheaply made! Now, here's where it gets very interesting they called me that night apparently their truck was involved in an accident so they offered a refund of my delivery fee. Aziz the manager gave me information to a third-party source that can do the delivery and installation. To be honest I was worried. But in the end Lewis and his girlfriend, did not get her name. Probably were the most amazing people I have ever met who took my refrigerator apart to get it into the door put it back together, perfectly! This couple should have their own fleet of trucks! All I can say is great job from everybody I am a very satisfied customer and will continue to tell everyone I know about the great service that I received! Oh, did I forget to mention they made the delivery after hours and probably didn't make it home till midnight. But I have a refrigerator and a washer and dryer and I can't be more thankful.

Stopped in to look at "scratch & dent" appliances for our country home. Didn't find a scratched…read moreunit we wanted, but found them to be very helpful anyway. We ended up buying new, and paid slightly less than we had been quoted at Best Buy - but unlike Best Buy - N TX actually had all of the appliances available. Highly recommend these nice folks!

The service was great. They had what I was looking for in their selection. And also had the same…read moreValue as the big store chain. They even accepted my old freezer.

I have purchased several appliances from them over a few years and they never disappoint with…read moreexcellent customer service. They go above and beyond making sure you are satisfied with each purchase. Kelly Snead

I had a great experience with Fi appliances! The customer service was excellent from start to…read morefinish. Miguel was friendly, helpful, and knowledgeable, and he took the time to make sure I found the right appliance for my needs. The prices were great, the selection was impressive, and the service was fast and professional. You can tell they genuinely care about their customers and making sure they leave satisfied. I definitely recommend Fi appliances to anyone looking for quality appliances and excellent customer service. I'll definitely be coming back!

We've brought them out to fix appliances and correct user error!…read more Great to work with.

Prompt and knowledgeable -- great service in finding the culprit behind my dishwasher not starting…read more(small shard from one of my dishes in the impeller motor). Strongly recommend this repair provider!

Called Saturday and ordered part for Monday delivery at 3 pm. I called Monday at noon to ck on…read morepart. Kim, said delivery man is sick, get the part tomorrow. I said no thank you just refund my $40 pending on my credit card. She said, first, she didn't know how to do that. I said you don't know how? Then she said the machine was broken. When they come fix it she'll call me or I can go there and she'll give me cash. I asked for manager, of course out to lunch. Very unprofessional. Will not call them for service again.

Always quick and reasonably priced service And parts. Some things are easy enough to fix on our…read moreown, so they'll sell you the part, and tell you what to do for a DIY.

Visited FBS for the first time yesterday, they've only been open in this location for two weeks…read more Really gorgeous, well thought out showroom. All appliances are shown in vignettes, no big-box rows of product, but plenty of brands on display. Skewed toward higher end like Officine Gullo, Hestan, Miele, and more, but they also carry Kitchen-Aid and others. I will certainly be bringing clients here - Carrell was very helpful and knowledgeable, and the entire staff has excellent experience. I will update my review when I've experienced delivery and installation.

They trick you into thinking they have great deals, but when you actually come to the store…read moresuddenly the product "isn't available" and they try to push the same item on you for the full price. This place is one of the biggest scams out there with some of the worst customer service imaginable. If you don't want to feel completely ripped off, do yourself a favor and stay far away from this place.