This company is not responsible for their job. Horrible customer service…read more Tech named Mike came to fix our fridge and said if anything happens we can just call him back. I called so many times requesting a call back from him. He ignored and after 4 days he called back and yelled at me that he was busy. He told me that he has no records nor remember my fridge models and that he has many jobs to do... very irresponsible guy. Charged $85 for service call and got nothing done for us. It just happened to us today. Just to let everyone know so you can make a right choice and the right service.

First time here, from a recommendation of a friend that lives in Garland. We needed to pick up a…read morenewer refrigerator to put into a condo. The selection is not extensive but VERY reasonable prices and the one we selected was a great buy. What makes this place worth 5 stars is the family that run the business. They are so genuine and accomodating. We got the refrigerator delivered the same day & on a weekend too. Would highly recommend!

2/22/25: I saw the surround sound system that I was interested on the Best Buy site. I was able to…read morecompare it with other models. I was happy to see that there was a demo at the store, and that it was in stock. I went in the store the next day to listen to it. Although the rear speakers weren't connected, I heard enough to purchase the item. Went home, ordered it online, and with 10 minutes the order was ready for pick up. Very easy pick up process, and the employees I encountered were very friendly and helpful. The store was very clean, and there was plenty of parking outside.

Lazy employees not wanting to help or pull orders. Called an hour before closing and they pick up…read morethe phone and leave you on hold for 15-20 mins because they don't want to work. I get it you want to get off work but an hour before closing you can still do you work.

Not sure why this location has such a low rating. We're always satisfied with our visits at this…read moreGarland Home Depot location. We recently visited the garden center to grab some quick plants for our backyard and loved the selection! The prices were also very reasonable. I try and visit local when I can, but the convenience was awesome for busy rush hour. While I don't have much of a green thumb, I'm excited to get my hands dirty and learn.

I came in for the ice melt, not all stores have it. The selection of things they have to protect…read moreyour home from freezing temperatures is great. I was a little lost so I asked the staff member where I could find the ice melt.. not a normal Texas product. She was very helpful and told me the easiest route to get to what I was looking for. When I got to the ice melt. I noticed that everything you could possibly think of that's needed to help protect your home from the freezing temperatures was located very close together. The value was great. Everything was at a great price.

If I could rate them a zero stars, I would. I have paid this company on time and never missed a…read morepayment. I am down to my last 2 payments, so I called them 6 days in advance and spoke to the manager, I ask him to push the payment back to 3 days later which would've been my payday. The manager told me that he had taken care of it. when I looked into my account, I had found that he had taken the payment out anyway. I called to have him rectify the situation but he continued to ignore my calls and instead have his reps. talk to me and tell me he was busy for 2 days after the fact. When I finally spoke to him he was very rude and harsh to me. he did not take responsibility for his error and would not refund me. They will never get my business again.

I have purchased several appliances from them over a few years and they never disappoint with…read moreexcellent customer service. They go above and beyond making sure you are satisfied with each purchase. Kelly Snead

We came here from Shreveport Louisiana, this was the 3rd place we tried. The other places did not…read morehave the things they advertised. We got what we needed and were looking for, here. The young man helping us was very knowledgeable and very patient. The price were also as cheap as advertised. I highly recommend looking here for your appliance needs. The store sells open box and refurbished items with a 30 day warranty, so the prices are very reasonable.

This is the young lady who helped me try to locate a faucet after several others couldn't find…read more nor what to call the item! Where are the men when you need them, and Esmine can running with a solution! Located the faucet and the exact picture!Thanks Home Depot hiring mgr, as she is a true jewel! She needs a pay increase and her official name badge too!

WILL NEVER shop this store again. Parked in the pro parking as a member should then asked the…read morecashier if she mind getting a forklift driver to get a pallet of concrete for me as 6 cashiers in the pro section weren't doing anything. I went and loaded up 2 carts of materials then proceed to check out and asked if the forklift driver has showed up and nothing. The gentleman that was collecting the carts in the parking lot started to help while all 6 employees still standing around talking no not helping. I watched this poor employee that had no business helping load concrete bags so after 30 min and 4 bags loaded and still no fork lift, I loaded up the bags myself and have no problem loading up the concrete myself as I that it would be easier and more efficient to ask for the forklift as I walked in. I loaded the concrete into my truck as now 5 employees are watching from 10ft away out the big roll up door. This needs to be adressed not that I had to load up my own concrete but that the gentleman that works for this location had disabilities and super nice but shouldnt be required to do this heavy lifting while a couple of other guy employees didn't do anything.

The very helpful personnel in painting answered all of my questions. They were very patient and…read moreshowed me the pros and cons so that can make a very informed decision.

Bought a shower head on line to be delivered. Lowes said they delivered it but they did not. They…read moreuse a 3rd party company called "One Rail". Very bad reviews about lying regarding deliveries they claimed but not made and no proof. I have a high-tech security system which was reviewed and no human made any delivery at they time alleged nor all day and night for thay matter. Won't ever by another thing from Lowes.