This company is not responsible for their job. Horrible customer service…read more Tech named Mike came to fix our fridge and said if anything happens we can just call him back. I called so many times requesting a call back from him. He ignored and after 4 days he called back and yelled at me that he was busy. He told me that he has no records nor remember my fridge models and that he has many jobs to do... very irresponsible guy. Charged $85 for service call and got nothing done for us. It just happened to us today. Just to let everyone know so you can make a right choice and the right service.

First time here, from a recommendation of a friend that lives in Garland. We needed to pick up a…read morenewer refrigerator to put into a condo. The selection is not extensive but VERY reasonable prices and the one we selected was a great buy. What makes this place worth 5 stars is the family that run the business. They are so genuine and accomodating. We got the refrigerator delivered the same day & on a weekend too. Would highly recommend!

2/22/25: I saw the surround sound system that I was interested on the Best Buy site. I was able to…read morecompare it with other models. I was happy to see that there was a demo at the store, and that it was in stock. I went in the store the next day to listen to it. Although the rear speakers weren't connected, I heard enough to purchase the item. Went home, ordered it online, and with 10 minutes the order was ready for pick up. Very easy pick up process, and the employees I encountered were very friendly and helpful. The store was very clean, and there was plenty of parking outside.

Lazy employees not wanting to help or pull orders. Called an hour before closing and they pick up…read morethe phone and leave you on hold for 15-20 mins because they don't want to work. I get it you want to get off work but an hour before closing you can still do you work.

I came in for the ice melt, not all stores have it. The selection of things they have to protect…read moreyour home from freezing temperatures is great. I was a little lost so I asked the staff member where I could find the ice melt.. not a normal Texas product. She was very helpful and told me the easiest route to get to what I was looking for. When I got to the ice melt. I noticed that everything you could possibly think of that's needed to help protect your home from the freezing temperatures was located very close together. The value was great. Everything was at a great price.

There is almost nobody in this store available to help you. I needed some Romeo cable, which they…read morehave locked up in bins (nice, classy). I asked a lady to unlock it and she said she would send someone over. She didn't. Driving over to Lowe's to get the cable and other stuff.

If I could rate them a zero stars, I would. I have paid this company on time and never missed a…read morepayment. I am down to my last 2 payments, so I called them 6 days in advance and spoke to the manager, I ask him to push the payment back to 3 days later which would've been my payday. The manager told me that he had taken care of it. when I looked into my account, I had found that he had taken the payment out anyway. I called to have him rectify the situation but he continued to ignore my calls and instead have his reps. talk to me and tell me he was busy for 2 days after the fact. When I finally spoke to him he was very rude and harsh to me. he did not take responsibility for his error and would not refund me. They will never get my business again.

We came here from Shreveport Louisiana, this was the 3rd place we tried. The other places did not…read morehave the things they advertised. We got what we needed and were looking for, here. The young man helping us was very knowledgeable and very patient. The price were also as cheap as advertised. I highly recommend looking here for your appliance needs. The store sells open box and refurbished items with a 30 day warranty, so the prices are very reasonable.

This is the young lady who helped me try to locate a faucet after several others couldn't find…read more nor what to call the item! Where are the men when you need them, and Esmine can running with a solution! Located the faucet and the exact picture!Thanks Home Depot hiring mgr, as she is a true jewel! She needs a pay increase and her official name badge too!

Good selection of products. Decent prices, but the customer service is horrible. Good luck finding…read moresomeone who can help you. It's like the few employees that they do have are hiding in the back. I hate when I need help when shopping here. It's quite pathetic. When you do find someone, most, not all, are not knowledgeable about anything home improvement related. It's quite frustrating.

John was great and very professional. He fixed the refrigerator in a timely manner, and the cost…read morewas very reasonable. I would recommend them 10 out of 10 times.

Response time was quick, they were confident in their skills in repair, professional and…read morepersonable. They communicated well throughout the process. Would definitely recommend!