These folks are great! I chose them because their ad said "family-owned" and the owner even…read moregraduated from a local high school. When I first called them, I had specific questions the lady could not answer, so she had the owner call me back. Wow! How nice! Deimy was so nice, knowledgeable and helpful. He answered my questions, and I booked an appointment. The technician, Jimmy, arrived right on time the very next day, having called on his way. I was very pleased with the work he did. Definitely Highly Recommend this company!

I had a very good experience with this company. The owner answered the phone on Saturday and send…read morethe technician right away. Cost is reasonable. My fridge is in garage....very old....parts are discontinued. But Greg- technician- fixed the problem. For now. I appreciate the help. They are not magicians. They seem to try and do their best. Regardless how long my OLDIE will last , I will use this company again. I have good vibes about it.

Responsive, personable, and arrived on time. Did a great job and had all parts on hand which made…read moreit a quick repair. Fair price and I will definitely use them again.

I never thought that appliance repair would be so rewarding. But, with "planned obsolescence"…read moremaking newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need.

We've brought them out to fix appliances and correct user error!…read more Great to work with.

I reached out on a Sunday and got an immediate response they could come out Monday 9-11am for a…read morebroken dishwasher. I had very quick service and they fixed the problem in 10 minutes or less. They were very professional, friendly and knowledgeable. I will definitely use Snap appliance repair again.

He is the one I call anytime I have an appliance repair. reasonable rates and willing to do…read moredifficult things like cleaning the underside of a washing machine drum.

Rauf repaired my elderly Mom's dishwasher and he was professional and priced well. My mom is 94…read moreand she really appreciated how kind Rauf was with her and her issues with lack of hearing. Great service!

This company is the real deal! The owner is friendly, down to earth, and does honest work. If you…read moreare looking for an appliance repair company for your home, look no further. Zirak is responsive and will ensure the job is done with efficiency and of the highest quality. He has visited my home a few times for some major repairs and has always exceeded my expectations. He is trustworthy and will always deliver results. His prices are also very fair. I highly recommend!

I have been without an oven for 16 days now either it pulled apart by a repairman from N-One…read moreappliances Charlotte, NC. I was told it would take 3-5 days to get part snd they needed 1/2 the money to pay for part. I gave them $375. I have gotten no return calls when I have texted or called . Feeling very frustrated and mad that I got taken.

They were on time and there was no guessing when it comes to communication. We felt like we were…read morethere only clients and that our needs were most important. He took his time to identify the real problem, not the problem I THOUGHT it was. He was thorough and very honest. I would definitely call them again. It was a wonderful experience.

Wade came to my rescue on a refrigerator I bought that didn't work properly. It was a pre owned…read morethat I had moved by a couple of guys with a truck He diagnosed the problem that the doors were not reinstalled properly. So a fix that was $75.00 instead of $700.00 job. I highly recommend these folks. Thanks, Wade.

My wife and I have used Walt's since 1973. As our family grew and we…read moreneeded new appliances or ones fixed, we always returned to them. They have always put honesty and integrity up front. I believe that's called "Customer service". They have fair prices and I trust them.

After a service call and a confirmation that my freezer (ancient) had died, they made me an amazing…read moredeal with a purchase of a new one. Their deal was even better than Costco or Sam's Club. Delivered and haul away the old one was negotiated. Extremely impressive and pleased.

I'll never know how well this company can fix things - I can't get a response. I reached out Friday…read moreat 9:40 am. It's now Monday at nearly 10 and I haven't heard from them at all. If you can't get to me, then just say that. Attached photos show my communication and the website that says to reach out via text with "same day appointments available."

I just want to give a shoutout to the owner Duane for helping our church's kitchen get back up and…read morerunning! He knows his way around commercial appliances as will as home appliances. And we were in a predicament so he came the next business day and gave us a very good deal. Can't say enough nice things about him and his company! Thanks Duane!!!

Alberto was awesome!! He was so professional and he diagnosed and repaired our refrigerator…read morequickly. I will definitely keep his number and refer him to my friends and family.

Quick to respond and schedule. The service call fee is higher than most at $95, but it applies to…read morethe cost of any repairs, and I was sure the needed fix for my dryer would exceed that. He listened carefully as I explained the issue and asked questions. I appreciated that. He was quick to diagnose and had the needed replacement part on hand. I was very happy with the speed of service and price of repair.