I have now contacted Al for two separate occasions. First time our oven went out. Al gathered the…read moreinformation about our 20 year old oven, told me that replacements are no longer made, but gave me an option for another service that would repair my board which they did, saving me the cost of buying a new oven. Today I called him to have him come look at our dryer, which was no longer drying. He had me check the outside vent, which ended up being the problem and resolving my issue, so I cannot say enough good things about Al. He is clearly helpful, customer focused, and honest. I will definitely contact Al in the future for any appliance repair needs that I may have.

He was punctual and got to work on checking my washing machine. He was very knowledgeable about…read morethe product. He directed me on what to look for on my next purchase. He gave me an honest estimate and explained my options available to me. Cost of diagnostic was only $49 which was very reasonable. I would recommend him to anyone looking for a good appliance repair company.

Very professional, personable and reasonable. Repaired our Maytag washer quickly. He saved us from…read morehaving to replace it. Thank you Arny!

I was referred to Arnie to fix my leaking washer and he did a great job! I called him first thing…read morein the morning and he made it out to my house within the next couple of hours! He fixed the problem and even helped level my new washer and tripped check that the problem wasn't happening anymore! I thought I was going to have to get a new dryer and he saved the day! If you are looking for some urgent assistance Arnie is your guy. 10/10 recommend!

I called Aug-grind regarding possibly repairing an old freezer. I explained to the owner Steve what…read morethe error code was, and that it wouldn't run at all. After some fairly lengthy discussion regarding options he recommended that it was too far gone to repair, and would be in my best interest to just purchase a new freezer, due to the cost of repair on such an old model freezer. No runaround and an honest, free recommendation over the phone-very hard to come by these days in any service field. I'll be calling him for all my future appliance repair needs. D. Taylor Grapevine

From the owner: Appliance Repair-Grapevine Texas Washers, Dryers,…read moreRefrigerators, Ovens, cooktops, Garbage Disposals, Dishwashers Welcome to Aug-Grind Appliance Nerd, I am a new company here in Grapevine TX. And would appreciate all your support. I will come through for you. Im very familiar with any issue you are experiencing rather you have a leak or your dryer stopped working. I will teach you how to prevent issues for the future and how to choose new Appliances if needed. Today we have 100's of appliances out there the Manufacturers can't continue to make parts for everything so don't be surprised if your cooktop is 5 years old and they don't make the part anymore. Please get in touch for any reason I will be happy to answer any questions about your issue. Thank You, Steven Grindele

Customer service and attention was superb. Arrived early and we feel much more at ease knowing our…read morevents are clean, and machine running more efficiently.

I'm so glad I found this company! Not only were they super quick to come out, but they pulled out a…read morescary amount of lint and dog fur from the vent system that got past the dryer lint catcher. Definitely going to do this every few years!

this company is a broker for local appliance repair companie. I requested a certified GE repair…read moretechnician and they assured me that they would send me a certified technician and that was not the case. I was charged $65.00 for the broker fee and another $200.00 for the labor and my washer is not working properly. I recommend that you call a local repair company directly to avoid the extra charge.

Quick, easy, good communication. EXPENSIVE! fixed the problem with my dishwasher and we were good…read moreto go.

Serviceman arrived at the promised time slot. Repaired the…read moreheating coil in the dryer. I asked for an estimate, but didn't get one. Not sure if the serviceman actually understood what I had asked for. Next thing I know he's finished and it's a $310. invoice. At least the gas dryer works again, but not cheap!

Armia Fahim came at 5:00 to fix my dishwasher. My water was standing in the dishwasher. He kept…read moreasking how old was it, I advised that it was least than 2years old. He played with the diswasher. Never checked if it was clogged. Finally told me that I needed a drain pump and he charged $300.00 to fix. If I buy a new dishwasher he would install for $200.00. This guys never trouble shooted to see what was really going on. It's my fault I read the horrible reviews for this company, and I thought people weren't telling the truth. These people are just collecting money. They charged me $69.50 to do nothing!!!! Really sad!

BEWARE They charged my elderly and Handicaped parents $50 for a down payment to order and install a…read morenew ice maker. 4 months later and several text messages with unlimited excuses, they now say they have had the part. But never came to do the repair. I asked for a picture of them with the part. They refused. I asked for my parents money back and they refused. I have given them many chances to make this right. But they refuse. So now I will move to the next step as permissible by law for theft of the elderly. Yes. I have every text message saved.

From the owner: We have 30 years in the industry. We work on sub zero, wolf, thermador, Viking all major brands…read moresame day service.

Highly recommend this place. They repaired 2 amps, including one with very old parts. Got…read moreeverything back up working perfectly again. Would definitely go back!

Mike did a great job and was very responsive! He knew immediately what was wrong, he ordered the…read moremother board and came back as soon as he received it to replace it. Awesome job!

My experience with TEXpert Appliance started on January 20th. My washing machine is still NOT…read moreworking. My 3 calls from this week have not been returned. Extremely disappointed is putting it mildly. Communication and follow through do not appear to be a priority in this business. I wish zero stars was an option. I've spent $700 to not have a working machine! In response to the owners comment... I had an appointment for Monday 2/24 between 4:30-6:30. I had to text at 5:45 to ask if they were still coming. They were not. We rescheduled for 10:45 on Wednesday 2/26. They showed up at 11:25 on Tuesday 2/25 without texting or calling. I only know they came on the wrong day and late because my neighbor had to tell them I was at work. Due to the continued non communication - I decided to cancel altogether. I did not wash dog beds as you assumed. I stated to you that I took those to work and washed them there. I have witnesses that they were not washed at my house. I stated to you that I had washed a load of my clothes. Do you care to comment on why you didn't return my 3 phone calls this week? I tried to speak to you before I decided that I needed to warn other potential clients.

I have an older home (22 years) but the appliances are Viking brand. These guys are awesome. They…read morerepaired and restored my 6 burner double oven range to look and perform like new, and for a very reasonable price considering the cost to replace such an item these days. Also, just a few days ago, my Viking refrigerator was having issues. They came out that day not knowing what was wrong, but fixed it all with parts they had on the truck within a couple of hours. That thing again looks and performs like new. They could have been lazy about one of the issues with it, and had me call a plumber. However, they chose not to give up and fixed the problem. Again... very reasonable price considering what it would cost to replace that unit today. Highly recommend them!