Really good experience using Alpha Appliance Repair. It's been a long time since I needed an…read moreappliance service person at the house, so looking at Yelp, Alpha had really strong reviews, so I went with 'em. Our washer needed a new drain pump, and I also thought the drain hose was full of gunk enough to go ahead and change out as well (since the machine was getting opened up already). He didn't have a hose on hand, but made a second trip (without charging extra for the additional drive) and got it all taken care of for a reasonable price. A nice guy, quick enough, no problems, washer works good again. Recommended.

Amazing quality service on my fridge. Quick to arrive, diagnose the issue and recommend 2 repair…read moreoptions. Communication was very good. Returned quickly with the part and had us back and running in 45 min. Very meticulous and thorough on the clean up. I'd highly recommend Kyle for any future service.

My 3 year old Maytag Washer quit working. Mensk Appliance…read moreRepair responded very quickly to my request for service on Yelp. He quoted a reasonable service trip charge that would be applied to my repair. We scheduled an appointment for the following day. He arrived promptly at the quoted time was very nice, efficient, and completed the repair within 30 minutes. Highly recommend!

Kyle was super helpful in getting our old oven igniter replaced and back up and running.read more

This company is the real deal! The owner is friendly, down to earth, and does honest work. If you…read moreare looking for an appliance repair company for your home, look no further. Zirak is responsive and will ensure the job is done with efficiency and of the highest quality. He has visited my home a few times for some major repairs and has always exceeded my expectations. He is trustworthy and will always deliver results. His prices are also very fair. I highly recommend!

I have been without an oven for 16 days now either it pulled apart by a repairman from N-One…read moreappliances Charlotte, NC. I was told it would take 3-5 days to get part snd they needed 1/2 the money to pay for part. I gave them $375. I have gotten no return calls when I have texted or called . Feeling very frustrated and mad that I got taken.

Tyler and his team are fantastic. First, I'm extremely…read moreimpressed with how they communicate and keep you updated with schedules etc. The professional work that they provide is first class all the way.

Called during regular business hours and was greeted by a real, live, human being. Not AI. I had a…read moresmall issue with my 2019 Samsung dishwasher. They had a tech available the next day. Matt arrived solidly within the timeframe. He did a great job and fixed the problem within an hour. I was charged just the visit fee because no parts were needed. I was very pleased with the service and the quality and the value.

Immediate response!! Robin was great. Took his time and was very professional. The job was a little…read moremore difficult than he thought, but he did it and we are so happy we chose Lux Appliance Care!

Robin did an amazing job. He diagnosed both our washer and dryer quickly and efficiently. I would…read moredefinitely recommend.

After more than $1,200, multiple service calls, and multiple replaced parts, Mr. Appliance of…read moreSouthlake-Grapevine has left me with a dryer in worse shape than when I called them. The technician refused to look at my dryer vent before diagnosing the problem. Because of that, every part he installed burned out on its first run. I had to hire a separate company twice, at my own expense, to clean the lines and confirm that was not the issue. Even after the vent was verified clean, the "fixed" dryer failed again and now runs dangerously hot. That is a fire risk, in my home, after they were paid to repair it. Their policy that only the original diagnosing technician can return to your house made everything worse. Appointments were weeks apart, and even on the day of service I could not get an arrival window, so I had no way to plan around it. Not meant for those of us who work in an office full-time. So now I have: over $1,200 spent on parts that failed, two loads of laundry ruined, and a fried dryer I now have to replace. I will not use this company again and I would not recommend them to anyone. I have requested a full refund.

The Southlake/Grapevine Mr Appliance has closed. They did not tell me this when I scheduled. They…read morewere going to charge $50 more to come from Arlington.

Our dishwasher was on the fritz so I sent a Yelp message, and these guys responded super promptly…read moreand got me on the calendar quickly - I actually had to move the appointment to a later time than they suggested because I was busy. Jacob gave clear instructions on troubleshooting and came back a few days later to check for leaks - then when he arrived, he told us it seemed like a random overflow issue and said no parts needed to be replaced. It would have been very easy for him to charge us for a part and I'd never know the difference! Our service fee would go toward a repair in the next three months if it does turn out something is leaking. He was professional, communicative, and very sweet with my dogs!

Can't say enough about the ease and cost of this service. From Maria on the scheduling/technician…read morestatus to Jacob being extremely timely and quick to fix our dryer. He was knowledgeable and did a great job. He went above and beyond cleaning the inside of our dryer while he was in there and leaving no trace behind. Highly recommend!

I'll never know how well this company can fix things - I can't get a response. I reached out Friday…read moreat 9:40 am. It's now Monday at nearly 10 and I haven't heard from them at all. If you can't get to me, then just say that. Attached photos show my communication and the website that says to reach out via text with "same day appointments available."

I just want to give a shoutout to the owner Duane for helping our church's kitchen get back up and…read morerunning! He knows his way around commercial appliances as will as home appliances. And we were in a predicament so he came the next business day and gave us a very good deal. Can't say enough nice things about him and his company! Thanks Duane!!!

They were great! Calvin came out the day I called to fix my washer. It needed a new belt so he came…read moreback the very next day and fixed it! He is very professional and also very nice. I would highly recommend them!!

Great experience the washer is over 13 years old so instead of replacing the drainage I am buying a…read morenew one!

Responsive, personable, and arrived on time. Did a great job and had all parts on hand which made…read moreit a quick repair. Fair price and I will definitely use them again.

I never thought that appliance repair would be so rewarding. But, with "planned obsolescence"…read moremaking newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need.