Tyler and his team are fantastic. First, I'm extremely impressed with how they communicate and keep you updated with schedules etc. The professional work that they provide is first class all the way. read more

Called during regular business hours and was greeted by a real, live, human being. Not AI. I had a small issue with my 2019 Samsung dishwasher. They had a tech available the next day. Matt arrived solidly within the timeframe. He did a great job and fixed the problem within an hour. I was charged just the visit fee because no parts were needed. I was very pleased with the service and the quality and the value. read more

Outstanding customer service, quick response, reasonable pricing. Our tech, Tyler, was knowledgable, shared some tips, friendly and follow up was great and repairs were completed. I have found our new go-to Appliance Repair Company. If you're looking for an appliance repair, I highly recommend them. You won't be disappointed. read more

The technician seemed very knowledgeable and he was very courteous. I also really appreciate how he explained different Repair issues.

Trent showed up on time, was personable and gave us a diagnosis on our Samsung refrigerator. That was pleasant and acceptable for a $75 fee. When they came time to actually remove the icemaker though there was no response. I made two calls to the office and was told they would get back with me. I never heard anything. I don't know what to make of this, but I'll have to start over again with somebody else. UPDATE, 5/20/26 I had used the Yelp ratings to bring out Elk (above) but they did not respond to 2 calls when I decided what I wanted done. So I called Kyle, who is a one-man show as Mensk Appliance Repair. Speaks good English, personable, showed up on time and had my simple removal of the icemaker done quickly. Of course I had paid for 2 service calls, but Kyle's total charge (Zelle) was $145 including the service call which I consider reasonable.) Just wish I hadn't had to pay the first service call to Elk. read more

They made an appointment and showed up during the window that they assigned. The technician was very nice and helped in regards to my refrigerator and my washing machine. I feel confident that if I need to call them that I can get service and get my appliance repaired quickly. The price was good and not too expensive to do the repairs. I would definitely call them again! read more

My whirlpool washer stopped working. I listed a project request on yelp and elk appliance responded to me very quickly. I worked with Derek and he set me up an appointment which best suited me. Tyler was great in communication with me and showed up at the appointed time. He also brought along Cory who was going through training and orientation. I thought that was great that they have a training and orientation program for new employees. They were very professional, had a great sense of humor and conversation. They were also very kind to my Apex predator (a 4 pound Maltese). Now I'm a little bit embarrassed to say this, but the problem was a tripped circuit breaker. In my defense, I am extremely low vision/legally blind and checked the wrong outlet. So now I can tell everyone that I have a $99 breaker. They also worked with me to show me where the breaker is in case it trips in the future. Tyler was also patient enough with me while I used my fingers to count the breaker switches for future reference. I recommend them without hesitation or reservation. Very good company. You won't go wrong in selecting them for whatever job you may have. They also gave me a military discount, which was much appreciated. read more

Our dryer went out during the storm. We just recently had a pair. Guy came out on a Saturday. Got everything up and running within 40 minutes. Great service would recommend. read more

Our fridge was leaking water from the ice bin. They came over and checked it out. Told us what was wrong and fixed it fast. They were reasonably priced and fridge works great now. Very courteous and professional. read more

We had a dishwasher that needed TLC - not getting the dishes clean basically. Elk came out and sorted out the issue - needed a new valve assembly. They reset the valve, got the parts ordered and it was fixed within days. Each appointment was exactly on time with great communication. read more

I use Elk for all appliance needs! Tyler and Derrick are so easy to work with, fast scheduling, great communication, and affordable. Highly recommend! read more

Elk repaired my 15yr old (ish) LG front load washing machine. They answered the phone right away and were able to send a technician the following morning. The man called with a 20min heads up for his arrival time. He was punctual, respectful, and very informative. Cost was very reasonable. Overall: Reliable, friendly, and very professional. Very respectful of my time as a customer. I highly recommend Elk Appliance Repair to anyone needing this service! read more

Fair pricing for ice maker repair. Friendly service and easy to schedule. They took time to explain the repairs and parts.

Had a great experience with them, when I used them recently to repair my dishwasher. The technician was knowledgeable and diagnosed and fixed the issue in a timely manner. read more

45 minutes. That was the time from arrival to departure. Matt was an incredibly efficient and effective technician. I have a Samsung dryer that died last night. I called Elk Appliance Repair at 9 am. I was told someone would arrive between 10 and 2 Matt called 15 minutes out and arrived around 11 am. 15 minutes later, dryer disassembled he showed me the pulley and broken belt. The parts were in his vehicle. He cleaned the inside of the dryer and the space around it after reassembly. Exceptionally professional work I DID NOT want to spend my Saturday shopping for a new dryer. I keep track of good hvac, electrical, and other services as a homeowner. This is a rare company that I'll keep in my phone Well done! read more

Elk Appliance Repair - Matt the technician - Appliances & Repair Near Me

Showed up as agreed. Great experience. Super Awesome and Honest guy! I would be happy to use them again.

My clothes dryer stopped heating suddenly. Called Elk and they were here the next morning. The tech was efficient, professional and friendly. Prices are reasonable. I will call them again. read more

Repairman was on time, friendly, and efficient. No hard sell for something we didn't really need. We have his business card and will use Elk again! read more

Great service with Tyler. On time and very professional. Explained the situation and made suggestions Would recommend !

A good experience all around: service technician, quality work, good value pricing. Responsiveness and helpful.

Wow! What a joy it is to deal with this wonderful company! Here is my story / experience: I purchased a new Maytag Washing Machine in August 2020 from the Home Depot. I also purchased the extended warranty that is covered by Asurion. (Side note: DO NOT use this warranty provider. Both Home Depot and Asurion have done nothing to help me, but that I will save for another review...). In any case my washer broke on 2/4/22. The home protection plan took a week to get me to the first service company. They came out and said your clutch and drive train are broken, and said I will transfer back to the warranty company and they will probably give you a replacement. (NOPE), Asurion said they would contact another company. They never even came out, but called me and said it was probably the mother board, but they couldn't look at it because the first company was already involved in the last 30 days?!? Anyway, at this point, 2 weeks later, I was done with the run around and drama, so I called Elk Appliance and just like the last time, they listened to my issues and then quickly assigned technicians to come out and within 15 min they knew they specific issues, including the error codes, what would need to be replaced to facility the repair, the cost and the timeline to get the parts from Maytag and complete the order. Amazing! This is the difference between a bad company and a great one. I highly, highly recommend Elk for all of your appliance issues. If you want swift resolution, great communication and to deal with professionals that is! So, huge shout out to Elk and the team! You guys are the best! My go-to company from now on, no more extended warranty scams for me! read more

You will get integrity and honesty with Elk! I inquired about service, and was told I should first contact the manufacturer because there was potentially a class action lawsuit against them for my product. He was right! The manufacturer is going to cover parts and labor for my issue. Thanks for saving me money! I will do business with Elk Appliance Repair if another need comes up in the future. read more

Did a great job fixing my ice maker. Pleasant repair technician and fast service at a fair price.

We have a GE Cafe Induction Range (chs950p2m1s1) we purchased in 2021. The induction part of the range quit working recently. I have repaired a number of our appliances but due to the newer age, high cost, and sophistication of the unit I decided to call Elk. This was a difficult repair. The troubleshooting codes are unclear. The parts available are thin. The resources to draw from to fix are next to non-existent. Our tech Trenton stuck with it. He came out multiple times at the end of the day to get us up and running. He really went above and beyond to fix our problem. Thanks Elk and Thanks Trenton. We are cooking again!!! read more

Elk promptly got back to me. Explain what was gonna go on when Drake got here, He went right to the problem. Was showen me the problem. I agreed I saw it and they replaced it icemaker the next Monday, which was only a couple days due to A being weekend Absolutely perfect thank you I would use you again. Pam & Frank S. Colleyville read more

I called because my large upright freezer was not maintaining temperature and my dishwasher was leaking onto wood floor and displaying error code. Replacement parts were ordered for both appliances. I was told that my freezer door was damaged and unable to seal effectively. Paid for parts & repair. My freezer is actually functioning worse than it was before I called. During repair of my dishwasher, the unit was turned onto its side without being drained prior. The result, my motor was fried. This information was not disclosed to me at the time. Instead, I was told that these things can happen with older units and the unit probably needed to be replaced. But the Miele dishwasher was purchased in 2018. My husband went through steps of repair over phone with repairman and was able to determine what actually happened - motor was fried bc unit not emptied of water prior to turning on side. The company did agree to cover cost of replacement motor but they did so by withholding the amount from the repairman's paycheck. In this economy, I do not agree with taking food off table of employee's family/children. I can only imagine the cost of Miele dishwasher motor when unit itself is $4-5K. I believe the company should take some responsibility for errors of THEIR employees. NOTE: i still had to pay $300 labor fees for that day. But to continue my rant of dissatisfaction, my auto-open feature on dishwasher is no longer working and my freezer is now useless. I'm left wondering why the hell I called in first place. Over two months of hand washing/hand drying dishes and now my auto dry feature (auto open door at end cycle) is non functional. I wont even dare call this company back to repair another problem they created... I cringe thinking about the mark up on part replacement and labor. But great company model... repair something break something else ... in total i think ive given these guys almost $1k and have NOTHING to show for it. read more

I used Elk Appliance repair for dryer repair this week for the first time. Of course I had just stripped all the beds, washed the dogs and started on the week's laundry when I realized my dryer was only blowing cold air:(. I called Elk, told them my issue, sent a pic of the make and model of my dryer and they were able to schedule an appointment for the next day between 10am-2pm. At 10:30 am I received a call that they were 15 mins away. Two repair techs arrived, diagnosed the problem (heating element) and it fixed in about half an hour. $311 and my dryer is back in business! Would definitely recommend and use in the future. read more

I called because my washer is squealing on the spin cycle. It's not happening all the time so I knew it'd be hard to pinpoint the issue. (Took a video just in case.) The repair men couldn't replicate the problem so I was charged the service call fee without any repair or idea of what could be the issue. They removed two plastic pieces and said it was recommended by Whirlpool. Friendly guys but I probably won't call again. I get not being able to diagnose the issue but I wouldn't call for service if there was no reason to and now I'm out money with no resolution. Most contractors (and I've hired quite a few) waive the fee if they can't help you. read more

Contacted ELK for a dishwasher issue. Tech was dispatched the next day. Trenton arrived in the schedule time and got to it. He performed actual troubleshooting on the appliance, With a Meter!! No shotgun maintenance or it could be this or that crap. Required parts were checked for avalibiliy at the house before he left. Parts were not available for next day service, but Trenton assured completing the repair within 48 hr's. Long story , short. Communication was great, parts procurement was reasonable considering age of unit. Troubleshooting as explained in detail. Payment was easy, and I did not feel taken. Job was completed in time frame stated. I will use ELK in the future if needed. Give them a try, you won't regret it! read more

Prompt reply. Quickly made appointment. Showed up on time. Friendly and fast service. Affordable. Would highly recommend and use again.

I called them and they were able to make an appointment quickly. Quick and efficient service. Highly recommend them!

I will call Elk anytime I need an appliance repaired. Matt was prompt, courteous, efficient and economical. He fixed our clothes dryer and pointed out how to prevent the problem from occurring again. Great job!! read more

I tried to take apart my oven door to clean the glass and ended up with parts left over! When I sent out my Yelp service request, the first company told me that they couldn't help me and then...Tyler from Elk Appliance Repair to the rescue! They sent him out immediately and not only did he put my oven door back together, he cleaned all the pieces of glass that I was trying to clean myself. And then he disassembled the other oven door and cleaned it as well. All for such an affordable price! The value of his service and honestly the joy of chatting with him was well worth the honestly minimal charge. He repairs and services all kitchen and laundry room appliances - so be sure and call Elk Appliance Repair for all of your appliance needs - and ask for Tyler! read more

Tech provided quick & efficient fix. He provided information on next steps if item failed in the future.

Knew the equipment well. He was repairing a convection oven/microwave/over the range hood. It was a blown fuse. Highly recommend them.

My refrigerator had a Freon leak and thus was not cooling to the proper temperature. We have a home warranty but the technicians they sent out couldn't fix the issue and they weren't able to find anyone who could in their network. So they gave me the chance to find my own company and be reimbursed for the expenditure. I reached out to Elk Appliance Repair, they were able to come out two days later and their technician Andy fixed it in a matter of minutes. Refrigerator is working like a champ now. They communicated with me super well and I really appreciated then giving me everything I needed for me to forward on to my home warranty company. I'd definitely use them in the future when my HW expires. read more

Responsive and very knowledgeable of high end appliances. Recommend this company. Thanks.

To called Elk Appliance Repair and they send someone next day to check out why my oven wasn't heating. Trenton was efficient and found the problem quickly. Unfortunately, it was an electrical issue and we needed an electrician. However, Trenton let me know that if it still didn't work after we had an electrician out he would come back out for free, which I really appreciated! Thanks Elk Appliance Repair! read more

Jeffrey, the Elk Tech, came in, got to work, diagnosed the issue, and basically upgraded my 8 yr old Samsung with improved components. He knew his "stuff." He is no nonsense, yet personable. I delayed writing this review to ensure it was cooling properly and it is now to set temp, so apparently it is a SUCCESS. My beer is cold again. Nothing but good, as Elk squeezed me in to their BZ schedule...beat buying a new reefer, with a 1 yr warranty. Will do business again (but hopefully not needed-LOL). AAAAA+++++ read more

Had a tech come in to check my washer and refrigerator. Neat, clean and quick service. Very reasonable charges too. I will surely use them again! read more