Mr. Munoz came to my home. The freezer to my refrigerator was not cooling and was frozen with ice…read more Mr. Munoz had to defrost my freezer with hot water and was successful. He used a couple of my towels to absorb the water when the ice melted. He was able to replace the defrost heater and thermostat. Yea! I have a working refrigerator and am thankful and grateful for his professionalism.

Came out today and fixed our refrigerator water dispenser. Quick, efficient and reasonable.read more

$385 to replace a fuse on a 35 year old fridge. seems a bit much…read more Tech did fix the problem

This company is the real deal! The owner is friendly, down to earth, and does honest work. If you…read moreare looking for an appliance repair company for your home, look no further. Zirak is responsive and will ensure the job is done with efficiency and of the highest quality. He has visited my home a few times for some major repairs and has always exceeded my expectations. He is trustworthy and will always deliver results. His prices are also very fair. I highly recommend!

I cannot get Hinco to return my multiple calls, despite them being a supposed contractor of…read moreAmerican Home shield. Are they even still in business?

About a year ago, my Samsung dryer stopped heating my clothes. It would tumble - just no heat. It…read moreappeared that my heating element had gone out. I looked online for appliance repairs that would service a Samsung dryer, and found that most local businesses didn't work on Samsung. :-/ My next step was to contact Sears, but I knew that the repair would probably cost me at least $300-$400, and after an initial call to them, the soonest they could see me was a week later. I kept looking, and was referred to Matt from another repairman (I forgot his name). Matt called me back within a few hours of my initial call, told me that he was happy to drive out to the mid-cities to help me, and said that it most likely was the heating element - a common repair on Samsung dryers. He also could come out quickly - I called on a Friday and he could come on Monday. When he showed up, I expected that this would be a diagnosis, and if he needed the part he would have to order it and come back. However, he showed up and already had the part with him! We was super courteous and quick - he ran some tests and confirmed the heating element was broken. He even took it out of the machine and showed me the part that broke to confirm. Within a half hour, the new part was in and the dryer was as good as new! He also charged me about $100 less than Sears for parts and labor. I asked him how he got started in appliance repair, and he told me that for years he'd worked for places like Sears repairing appliances, but wanted to branch out and start his own business. I am definitely hanging onto his number in case any future appliances need work.

Outstanding! It is wonderful as a Shop Manager to have a vendor come to the shop, perform a quick…read moreservice and give you totally reasonable invoice for services rendered. I cannot recommend Eric and H K Pump services any more enthusiastically. They first recommended a little DIY care and when that didn't work, they came right out and resolved our issue. Thanks. If you ever need your compressor serviced, these guys are great.

Came out on time, and had our refrigerator repaired and running the same day…read more Thank you !

I called them to help me out with my refrigerator which was not cooling anymore. They promptly…read morediagnosed the problem and fixed it. I was charged a reasonable price for the service. Very satisfied!

Worst place ever. I paid $175.00 to have my dryer fixed only to find out it was not fixed. They…read moregraciously offered to sell me a used dryer because they could not fix mine. No refund for repairs. Bought the used dryer with a 30 day warranty. 35 days later it failed. I was told sorry your warranty has expired. Shady business I will never go back

I called this place and asked about my washer getting fixed! Without any hesitation the person on…read morethe phone began to try to figure out what the problem was. As soon as we figured it out he sent someone out to my house and he got it fixed the next day! Saved a bunch of money and got great customer service! I highly recommend trying this place out first for all of your Washer/Dryer repair needs!

I reached out with a washer leak issue. After giving details on the issue and my model number, they…read moreresponded with the part that would be needed , the time it would take and the cost. Very upfront about costs and didn't try to charge an exuberant amount. Since my part was pretty expensive they even recommended I look into a new washer over fixing my current one. They definitely look out for the customer and try to do what's best for them. Highly recommend reaching out to them with your issue! Would definitely reach out again if another issue pops up!

Marc fixed my grandmas washer in less than an hour. He asked all the necessary questions beforehand…read moreto order parts and have her washer running smoothly again. He was very punctual and courteous to her. She's hard of hearing and only speaks Spanish but he still communicated everything to her and with me. Yelp is asking for the value of his work, and I think he is very reasonably priced and would call him again. He isn't trying to take your money and I will 100% call him first before another company. Thank you E-Spin Appliance repair for coming out and saving us hundreds.

Marathon did an excellent job in repairing my refrigerator that quit on me suddenly. The technician…read morecame out the same day that I called and quickly assessed the problem. He ordered parts immediately and returned a few days later to perform the work and get me up and running again. The technician was prompt, professional, extremely knowledgeable and really nice. I also know that he was honest because my brother has his license in refrigeration repair back east and I consulted with my brother about the work and costs. This is the second time that I have used Marathon Appliance and I will definitely use them again in the future. They go the distance!

I normally do not post negative reviews but I'm so upset about how I was just treated by, John, the…read moreowner of Marathon, I have to post this. I actually kicked him out of my house within one minute of him arriving which I NEVER have done for a service person before. I needed our dryer repaired because heating element was no longer working. My husband had removed the front cover of the dryer to replace the thermal fuse to see if that would fix the problem. When it did not, we called marathon to come out for a diagnostic call. We figured leaving the cover off would be no problem and allow for easy access. John arrived, wasn't particularly warm on the onset (seemed annoyed or stressed). As I led him to the laundry room, I acknowledged that the dryer was partially disassembled. Which honestly was a stretch because it was literally just the front cover off, no parts were undone. He immediately says "Uh, well that's a problem. I can't fix a dryer I can't diagnose." When I paused for clarity, he goes on to say (in an excessively rude and condescending tone) "I mean I'll try because I'm going to charge you the service fee anyway, but you really should have mentioned that in your scheduling. I usually charge an additional fee to put the dryer back together before servicing it." Had he said all of this in a polite tone, I would have inquired about the cost to reassemble the dryer, and then with understanding, say go ahead and do what you need to do. I wasn't trying to withhold any information, And honestly, it wasn't even really disassembled. His tone, approach, manner towards me was so incredibly rude and offensive, and frankly, I don't think he would've talked that way to my husband (or a man) like that. I simply asked him to leave my house. He promptly says " OK, Good luck" With an arrogant tone and then proceeds to walk out of my house and slam the door. Clearly, he doesn't need the business. Ladies, if you want to be treated with respect - AVOID!!