Excellent customer service. We purchased a refrigerator, washer and dryer. Delivered and all set up…read morewith all new hoses, there is an extra charge for delivery but well worth it to have it done right. Very knowledgeable and willing to work with you.

From the owner: We sell used appliances in excellent working condition, very clean and ready to use. All of them…read morewith free warranty included. Delivery service available.

This company is not responsible for their job. Horrible customer service…read more Tech named Mike came to fix our fridge and said if anything happens we can just call him back. I called so many times requesting a call back from him. He ignored and after 4 days he called back and yelled at me that he was busy. He told me that he has no records nor remember my fridge models and that he has many jobs to do... very irresponsible guy. Charged $85 for service call and got nothing done for us. It just happened to us today. Just to let everyone know so you can make a right choice and the right service.

First time here, from a recommendation of a friend that lives in Garland. We needed to pick up a…read morenewer refrigerator to put into a condo. The selection is not extensive but VERY reasonable prices and the one we selected was a great buy. What makes this place worth 5 stars is the family that run the business. They are so genuine and accomodating. We got the refrigerator delivered the same day & on a weekend too. Would highly recommend!

I really can't give this location five stars only because. When I walked in there was ONLY one male…read moreat that entrance and he was checking out a customer. I also noticed that there was a couple patiently seated to be serviced as well. This is maybe 5-7 minutes of me waiting and still the gentleman didn't acknowledge me. That puts a bad tastes in my mouth when you are facing the entrance door and the employee pretends not to see you to greet or to let the customer know that you are recognized and I'll be with you momentarily. Once the couple that was being serviced in front of me stepped away from the desk. I walked up, and asked for Sean...he was already gone for the day and this I was unaware of especially after conversing with him yesterday and he said, He'd be here all day Sunday. I wasn't really upset but the guy behind the desks had No clue of what I was talking about when I asked for Sean. I know you are wondering, Well why did she travel 28 miles to this particular location and I could have gone to a American Freight closer to me? This was the ONLY American Freight that had the CORRECT color to my specially marked down patio set that I'd recently purchased and Love it! Will I ever travel far and wide to get furniture it's possible but now that gas is damn near $5 a gallon it won't be any time soon. I'll shop American Freight again.

I ordered furniture expecting same day delivery, and not until after I paid was told I would not be…read moreable to get my furniture for 3:days , when the day came after taking off work and missing money, I was delivered the wrong furniture set!!! The manager was more concerned about the weather, than my inconvenience of losing hours and receiving the wrong furniture!!! I will not recommend this place to no one !!!

The service was great. They had what I was looking for in their selection. And also had the same…read moreValue as the big store chain. They even accepted my old freezer.

Stopped in to look at "scratch & dent" appliances for our country home. Didn't find a scratched…read moreunit we wanted, but found them to be very helpful anyway. We ended up buying new, and paid slightly less than we had been quoted at Best Buy - but unlike Best Buy - N TX actually had all of the appliances available. Highly recommend these nice folks!

They trick you into thinking they have great deals, but when you actually come to the store…read moresuddenly the product "isn't available" and they try to push the same item on you for the full price. This place is one of the biggest scams out there with some of the worst customer service imaginable. If you don't want to feel completely ripped off, do yourself a favor and stay far away from this place.

Visited FBS for the first time yesterday, they've only been open in this location for two weeks…read more Really gorgeous, well thought out showroom. All appliances are shown in vignettes, no big-box rows of product, but plenty of brands on display. Skewed toward higher end like Officine Gullo, Hestan, Miele, and more, but they also carry Kitchen-Aid and others. I will certainly be bringing clients here - Carrell was very helpful and knowledgeable, and the entire staff has excellent experience. I will update my review when I've experienced delivery and installation.

Great experiences both times I've been to Best Appliances. Prices were always reasonable and they…read moreare willing to negotiate a bit even! Edwin was at our house delivering the appliances within 2; hours and does a great job. Please go see them!!

I can't say enough good things. They were at my house within 30 min. Diagnosed the problem, full…read moredisclosure price for fixing it but not pushy at all. I highly recommend them!

After a service call and a confirmation that my freezer (ancient) had died, they made me an amazing…read moredeal with a purchase of a new one. Their deal was even better than Costco or Sam's Club. Delivered and haul away the old one was negotiated. Extremely impressive and pleased.

Walt's appliance is an great store for appliance purchase prices are very reasonable they also…read morerepair appliances. Home repairs or you can thank your appliance to the shop repair cost is the best around. The crew explained everything that needed repaired. They also sell parts if you want to DIY . Great inventory on parts and all name brand appliances in stock. Completely recommended for your next appliance purchase or repair.

I have this store a 3 star because I did not interact with the staff or had an appointment... so I…read morecan't comment on that. However, the staff that greeted us at the door was nice and relayed that if we needed help they do it appointments only. The store did have a lot of beautiful products if you're looking to do update, custom, or build your home. Pricing was fair from what I looked at

They make you do a lot of the work they should do. But do not follow up or say connected with you…read moreon an ongoing house build. When calling them, you don't know who you ate speaking with and often they can be anywhere in the country. A stove I wanted simply disappeared off radar and they never called me to let me know. That was an important part of my kitchen design. And, I didn't find them particularly cost competitive!

We came here from Shreveport Louisiana, this was the 3rd place we tried. The other places did not…read morehave the things they advertised. We got what we needed and were looking for, here. The young man helping us was very knowledgeable and very patient. The price were also as cheap as advertised. I highly recommend looking here for your appliance needs. The store sells open box and refurbished items with a 30 day warranty, so the prices are very reasonable.

I really LOVE their furniture... Great customer service & very helpful.They deliver & set up too...read more