Jesus came on Thursday and did a great job with my six windows screen repair. He was courteous ,knowledgeable ,efficient and fast worker.The job was done in a flash of time.Left the place neat and clean. Thank you Jesus for a job well done.Highly recommend this place. read more

Cheap product! Was 3 hrs late with no phone call.. Screen door came off the track beginning the next week... Tacky looking installation.. Do not buy if you have kids.. Door won't last two days yet they charged 350.00 for it!!!!!!Fragile parts and you could bend farm with one hand...Do not recommend this business.. Rip off read more

I called Reliable to have a screen door screen replaced and a dog nail protective grate added. I was given a verbal estimate by Chris which I accepted. Technician, Luis, showed up at the appointment time as expected. So far so good. As Luis added the dog protect grate to the screen door I noticed that he did not center it, having an off day, it happens. By the time it was done, there were (2) extra screw holes on top and (1) extra screw hole on the bottom. Luis assured me he would bring a new dog grate out the next day and make the necessary repairs. When Luis showed up the next day 2 1/2 hours late for his scheduled appointment I noticed the "New Dog Grate" was bent and not in its original packaging as the previous one was. He told me he would com back the next day with a new one. I decided to call "Chris" and explain what had happened. "Chris" started yelling at me and telling me that he could not make me happy and refused to fix the problem they created, then hung up on me. BASED ON THE LEVEL OF HORRIBLE CUSTOMER SERVICE AND LACK OF PROFESSIONALISM BY "CHRIS" and "CHRIS" ALONE, I WOULD HIGHLY RECOMMEND NEVER USING THIS COMPANY. SEE ATTACHED PICTURES. read more

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***STAY AWAY from this company!*** First, I should have read the Yelp reviews before having them come out to my home to "fix" my slider. Lo and behold, Jesus came out and was incredibly kind to show me that all that was wrong was the wheel was off the track and in less than a minute a little "pop" put it back on the track. He was ready to leave and unfortunately, Chris in the office said that the charge would be $160 for the 5-minute service call to basically fix nothing! Even my plumber doesn't charge $160 for a service call! My neighbor happened to stop by while this was happening and called Chris to let him know that I would be writing a negative Yelp review, letting all my neighbors know, as well as letting the owner know, and after pushing back, Chris told her to "F*** off!" Well, again, if I'd read these Yelp reviews before, I wouldn't have been surprised. Clearly the owner doesn't care about how Chris treats customers and how their company has absolutely no customer service. It's very hard to believe that this company is still in business as it seems that they clearly have a terrible business practice! read more

I contacted Kevin @ Reliable Mobile Screen via Yelp messenger.  He was professional and forthright with their pricing model and we exchanged cell numbers to coordinate via text.  Our screens were in much need of repair and I have been known to take them to the local hardware store which has since closed down due to Covid and the draw of Home Depot. I had done my due diligence and now I find myself added to a long list of satisfied five-star clientele.  For starters, by phone they quickly assessed the situation and quoted me accordingly; screens 'x' - boarders additional and a full screen door - yet another price. All reasonable. On the day of job, Kevin arrived promptly at 10:30 a.m. as scheduled - calling beforehand.  This work can be arduous at times, but you could tell he came prepared.  Work is done onsite as mobile would imply. It's rare, but rewarding to find people these days that have found their purpose/calling in life.  In about 2.5 hours, the entire house (including 6 screens and full sliding screen door) were complete and the house looked amazing. Kevin showed me how to replace the screens should I need to clean them and before I knew it I has handing him a check with receipt in hand. Some people succeed by what they know, some by what they do, and few by what they are. Kevin has succeeded at all three as a screen technician, in his pursuit of restoration. I am  thankful to have used them.  Mainly, his knowledge, service and diligence to see a job to its conclusion is admirable.  I intend to use them again - so, enough with the accolades - make this your first and last stop. You will not be disappointed. read more

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We called this company at 11:30 and they had 2 gentleman out here by 2:00pm the same day. They came in took their shoes off and we didn't even ask them to. One guy was being trained and they were great. Thank you to Jesus and Luis we will definitely use them again in the future. Our old windows now look amazing. read more

Reliable Mobile Screen Company - Our new screens in our old windows. - Windows Installation Near Me

Seriously, the reviews don't lie here. 5-stars all day Yelp friends! Once again, another Request A Quote win for me. We moved into a new house in Mission Viejo and oddly none of the windows had screens. Only the sliding glass doors had screens which was super weird. We found Reliable Mobile Screens via Yelp and they quoted us $175 for six windows. That's for a total rebuild, not just replacement screens. The installation guy showed up early and had all of the screens built and installed in about two hours. This company is amazing because they bring their entire workshop with them in their van, measure all of the windows onsite, and then go to work. They don't event need to come inside the house. I thought this job would be about $500, but after everything wrapped up, it was $205 with tax. I call this a win win... no strangers in my house and my wallet is happy. read more

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Luis was awesome. Super happy with the screen door. Professional , friendly guy. I would highly recommend this company

These guys are AWESOME!!! I made a call in the morning and by 2:00pm my screens were done! Kevin was kind and professional, answered all questions. Will be telling all my friends about this company. So nice to work with a great company!!! read more

I literally can't believe they have anything less than 5 stars. I called this morning needing to replace the mesh on a couple of screen doors. Chris was very nice over the phone. He advised me they had availability same day due to a cancellation. I was thrilled and jumped on it. Luis showed up in the 3 hour window that was provided. He was beyond friendly and knowledgeable. He took a look at both the doors and gave me an option for the mesh replacement. He even showed me the stronger option without trying to persuade me either way. After the new mesh was added, he put the doors back on the tracks, sprayed some lubricant, and they were as good a new. 50+ year old doors!!! In conversation, he mentioned he has 15 years of experience. Let me tell you, it shows. I couldn't be more please by both my interactions and the end product. Thank you Chris & Luis! You guys rock! read more

Disappointed in the longevity of the service. I expect longer than 6 months before having to redo again. Even though the screens are still nice and new looking the rubber seal used doesn't fit tight in my screens (old 1920s windows) so the screens are loose and popped out. I called for help but was told service was in May (it's only 6 mo in Nov) and "out of warranty". With a 4 year old and us living on the 4th floor of our building it's not safe for me to leave the screens open like this so now I'm stuck having to pay someone else to come fix it. read more

Reliable Mobile Screen Company - New screen already popping out. - Windows Installation Near Me

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To be fair, they never did the work. They arrived on the wrong day. I called the office and man named Chris became belligerent and insisted that this was my mistake , not his and insisted that he had put down the right day. I got off the phone and arranged to have somebody let the workman in. I was not aware that Chris called the workman and told him to leave. I called the house 10 minutes later and was told that there was nobody there. I called the office and once again, Chris answered the phone. I asked Chris if he was the owner and he said no, that he was the scheduler. I asked if I could speak to the owner and he said no and hung up on me. I called back and spoke to a man named Kevin who said he could not help me and that Chris was the owner. You all decide. I'm sure the workmen are wonderful but Chris should be fired or sell his business to somebody else. read more

For over 20 years, I have used their service. They're always timely, reasonable, and professional.!

Pro: Fast efficient service- and please with the initial upfront pricing over phone Friendly knowledgable Con: Likely got up-charged when I requested the pet-durable screen on site- see $ below. Patio Screen Door replacement $260 +$100 for pet durable screen Informed to replace screens cost is $140 for normal screen $190 for pet durable screen (which is only a $50 difference) Didn't want to argue about pricing. Of note- they take down your entire credit card info to charge you. Otherwise you need a check. read more

A great company! I had a very badly torn screen on my patio sliding door due to my cat. I called and explained the issue and Chris was very helpful. He even advised against an extra purchase I was going to make to help me save money. He said his driver would be to my house anywhere between 11am-1pm. The repairman showed up at 11:01, he also was helpful (I tried to buy a pet grille again) and he explained it wouldn't be necessary if I bought the pet screen which is 7 times stronger. He finished within 10 minutes! My new screen looks great and is cat scratch proof just like they said! I saved $75. No business I know is so honest! This is a legit 100% honest and good company! Thanks for your help guys! read more

Reliable Mobile Screen Company - This is the after! And the cat scratched it twice and did t make the tiniest of impression! - Windows Installation Near Me

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I called at 9:40am and they had a cancellation so they showed up at 11am. Fixed the screen door my puppy went through by 11:20am. Kevin showed up in a mask and was extremely professional. This screen door is the extra pet thick option recommended for our household of pups. Definitely would use them again! read more

Reliable is exactly what they are! Luis showed up right on time and took all of 15 minutes to measure and install the screens. Love the extra heavy duty mesh so my cats can't make any holes in the screens. It's worth the extra $$. Highly recommend!! read more

The best service ever. Luis from this company was knowledgeable,quick and professional. The owner special ordered a part and now my screen is like new!! I recommend this company for all your screen needs. America is missing this customer service. read more

Service: I'd highly recommend this company if you're looking for someone to replace your screen doors! Chris, their dispatcher, is extremely friendly and patient! I called multiple times to ask for pricing and specific questions on their products. He was very knowledgeable and explained everything to me. Greg is the guy who installed our doors. He was very friendly, took his time doing the work, and did an excellent job! Our screen doors look amazing! Products: they have sliding screen doors, hinged screen doors, and metal security doors. They have a booklet and website with the different styles available. They were able to install the sliding screen door the same day, but they had to preorder the hinged screen door. They received it within 2 days and installed it the next day! I'd definitely recommend this company if you're going to get new screen doors! read more

Alex was very efficient and quick. He wore a mask, which I appreciated. I would definately recommend this company. Denise read more

very unprofessional company hanging up on the customers after not doing a good job with the screen installation. Chris offered no solution to having someone come out to properly secure the screens instead he hung up on me. SAVE YOUR MONEY !!! read more

I'm sure that they must do decent work most of the time ( screens are not rocket science ). But unfortunately, I had a terrible experience. When I first called them, Chris at their office answered all my questions and gave me nothing but total positive feedback. I told them I wanted a heavier frame and screen than what I already have. They assured me that their product would be much sturdier and that their 'Pet Screen' was really strong, and that the fit and operation would be perfect and very smooth. I was sold !! But everything just went south from the minute their service tech got here. I showed him my old sliding screen door ( the lower rollers were shot ). He immediately grabs the door and starts to try to slide it back and forth and says, " Yup, sure is stuck, rollers gone rusty and bad, pretty common problem". THEN, without reviewing anything with me, he pulls out a big screwdriver and starts to try to pry the old door off its tracks. I tell him that that's not a good idea, and that he is going to damage the main door opening frame work. He says, this is how its done, don't worry i'll clean it all up. Immediately he nicks and chinks it. As he continues for about 25 minutes trying to pry and muscle off the sliding door, he creates more horrendous additional nicks, chinks, bends, and gouges it all along the top and lower frame work. I am complaining to him the whole time that there should be a better way to do this, and every suggestion I gave him, he blew off with some excuse. He finally gets the old sliding screen door off, and immediately rushes off to his truck, where he apparently started to 'build' the new replacement door. He never reviewed his product with me. A little while later he comes back to my patio with the new door and tries to install it. He was at it for about 15-20 minutes and looks at me and says, " Ok, all done, this is the best it's gonna be." I said what do you mean, this is the best it's gonna be ? He says this is the best it's going to slide and you need to work it a little to get it to lock. Says the foundation has shifted and the door opening frame is no longer perfectly square ( this was Bulls**t !! ). I tried the new door and it was shaky, clanky, and very flimsy, only about 70% as durable has my original door. It did not slide well at all, and it had to be wiggled quite a bit to get it to fit into the lock frame and it was very hard to latch the lock. I told him that his excuse about the door opening didn't fly with me. There is not a home around that doesn't have some shifting. It was not anywhere near out of alignment as he said. The original screen door worked perfectly, smoothy, and locked easily before the rollers went bad. Also the patio main sliding glass doors are working and locking perfectly. Also, there were these 4 huge, long black bolts sticking out of their door frame ( about 1 1/2 inches ). Looked like the door was unfinished and the screws shouldn't be there. The tech just got immediately defensive, and all he did was argue that this is the way the product is designed and those adjustment screws are supposed to stick out like that ( the screws were also pushing into and against the screen itself. Sidenote: their 'Pet Screen' is pretty good ). I suggested maybe using shorter screws, and he just argued more. And the damaged main frame looked like shit from all the areas he tried to pry the old door off !! He never once tried to adjust the door some more, nore considered trying to solve any issues. Never apologized for damaging the door frame. He just continued to argue and tells me , " Well, if you don't like our product, you don't have to buy it." I called their office and spoke to Chris. I asked if a manager, or superviser could come out and look at the work that was done and go over my concerns. He said no one was available and that he would have someone call me back the next day. The tech also calls his office , but I could not understand what they were saying, but immediately after he hangs up, he rushes to the patio and removes the new door, packs up without a word, and drives off. That was not a good sign. You'd think that a manager or supervisor would want to see it on, and inspect the work ? On the next day, 9:00 am no call back, 10:00, 11:00, 12:00 still no call back ? So I called them and again spoke to Chris. I asked him why no one called back. He calmly and coldly says, no one is going to call back, no manager is going to get involved, if you don't like our product, don't buy it... I asked what about the damage that your tech caused ? He says that's just how it is and they will not do anything. I told him that they are setting things up for a lawsuit, or at least a very bad review... he tells me to do what I have to do, and he hung up on me !! This is a totally unprofessional company ! BEWARE !! read more

How nifty is this: they come to your house & make new window screens, including frames if needed, on the spot. All equipment is right in their truck & most size new screens with frames are only $32. They also make screens for patio sliders, French doors, and whatever... for a very reasonable price. I thought I needed 5 new window screens but when I took a closer look with my glasses on....the frames around 11 of my old screens were as chewed up and nasty as a buzzard on a poop truck. Salt air at the beach, blah, blah...... All is well now thanks to Luis, who did an expert job in just a couple hours. It was amazing. I got next-day service with a 2-hour window yesterday & a call to let me know when the tech was on his way. Although Reliable Mobile Screen Co. is based in Santa Ana, they have trucks in Redondo all the time. Luis worked so fast yesterday that I couldn't keep up with him, but today when I walked around the house with my contractor we noticed that Luis had measured the screens to fit tightly on windows that will not be affected by rainwater due to an overhang. The screens on windows that are exposed to rain, however, had the desired eighth-inch space at the bottom to allow water to drain out. Now.....that's impressive. So yeah, they are reliable indeed - the reason my general contractor has worked with them for many years, the reason he recommended this company to me. read more

Reliable Mobile Screen Company - Windows Installation Near Me

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This review is for the Inland Empire area. I was actually afraid to call a mobile screen service, because I thought the price would be too high. So I suffered through the heat, turned on the air conditioning, or opened the windows and let flies, bees, wasps, or god knows what fly into the house. About a week ago, I decided I was just going to bite the bullet and make the call. And am I glad I did! These guys are awesome! They arrived on time, and did 5 brand new new screens in 30 minutes! Cesar was a really nice guy ... came in, took measurements, and was done super quick. Didn't disrupt my work day at all! An these windows aren't standard size either, really different and odd sizes. But it didn't matter, any new screen was $33 bucks and if you've got the frame, a re-screen is only $22. The one thing you need to know is they have a $69 minimum for coming to your house. So if you only need one screen, I'd hold off until you needed a couple more to make it worth your while. I'd totally give this company 6 stars, not only because they did an amazing job, but because my dog liked Cesar too ... that says a lot! read more

We had a large tear in one of our window screens so they whole thing needed to be replaced. I called around and Reliable Mobile Screen Company was available to do the work within a couple days and most importantly competitively priced. The technician was GREAT.  His truck was so organized with all of his tools.  I am very impressed... I would highly recommend them and hire them again! read more

This morning I called, they were here before noon. Alex was the installer of my front door, patio door & 5 windows, to rescreen. I got a door & 2 windows pet rescreen. How nice it was to have someone come to my home for this service. Alex was professional. Alex respected my property. He installed my pet door much better than I did the first time. I highly recommend this company & the installer. Customer service was great before I even made an appointment. Sincerely, Mark & Connie read more

I called Reliable Mobile Screen to replace my sliding screen door and window screens. Alex was my installer and did a fantastic job. He replaced all the screens and made a new sliding screen door within 2 hours. Alex wore a mask and followed all COVID safety guidelines. I am very pleased with the work and affordable pricing. read more

Punctual, reliable, and know what they are doing. Got two screens re-screened and the job went really quickly and smoothly. Superb customer service and friendly service. Will definitely use them again for any future jobs. Has my recommendation. read more

I spoke to Chris and he wouldn't even let me send him photos of what screens I needed to replace. He didn't even want to see. bad business, and not great phone either. RELIABLE, I THINK NOT. Chris work on your customer service. read more

Alex installed screens for us. He was prompt, polite and efficient. Screens look great.

Working with Reliable was easy, professional and seamless. Kevin, the tech, was competent and very polite. He came on time. Didn't try to upsell. I wish all services could work as well. Highly recommend read more

Alex came out to repair a few screens within hours of my call. Did an excellent job for a very reasonable price. Highly recommend him and this company. read more

Shout out to Luis for fixing my sliding screen door and replacing my screens! He did a great job, was very informative and courteous. Thanks! Customer in Huntington Beach read more

I appreciate you providing pricing over the phone with the measurements I called in in June. You offer a great value over the phone. I chose not to go with you, because your customer service this month (July, 2020) is not very welcoming or customer satisfying. Actually, Chris, the person I spoke to this month, has been rude and inpatient. Chris became annoyed with the questions I asked in attempt to schedule an appointment and finalize the job. I realize summer is a busy season and especially the summer of 2020, with many people at home due to the covid-19 quarantine. My recommendation, if you have questions, make sure, to contact them at a time when Chris or whoever answers the phone is willing to make time for you. He was inpatient and chose to turn away my business, according to him, because his phones were extra busy! The phone service I received this July, raises the question: How good is their customer service...their true customer satisfaction rating? And this is coming from a person who usually provides positive reviews and acknowledges exceptional customer service and satisfaction. REALIABE? Maybe to you? NOT TO ME! read more

Fast, professional and very reasonably priced. They came when they said they would and made as many screens as I needed. I love this company. read more

Condescending and rude service over the phone. Other reviews are right, find somebody who actually wants your business.

Wow! I mean, this service is incredible! We called in the morning and they arrived only a couple hours later, right before noon! Alex was quick, efficient and very friendly. The prices were very affordable as well! I can't express enough how satisfied we are with the entire experience, from the phone call to him leaving. Thanks guys! read more

We had same day service and he did the job super fast! Cat be damned, we got the pet screening! Try killing our new screen door again ma'am!! read more

They came out and did a great job. I was able to schedule them to come out the next day to do the job. Price was reasonable and straight forward. read more

Great service. Fast, friendly, affordable and on time! They recommended a thicker pet screen which did cost a bit more but with a cat and dog at home, it will be worth it. Also, got a discount because rates exceeded $150 so that was a pleasant surprise. Our screen door is a custom slider and they made it look brand new. Will use again and recommend highly. read more