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    Reliable Marine Electronics

    3.7 (23 reviews)
    Open 9:00 am - 5:00 pm

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    6 years ago

    Quoted me a ridiculous price..RIPOFF....think their the only game in town. SHOP AROUND!

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    Review Highlights - Reliable Marine Electronics

    Roger was very knowledgeable and found the problem and repaired it quickly, to my complete satisfaction.

    Mentioned in 9 reviews

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    OfficeMax - 6/9/22 Self Serve Copy Station

    OfficeMax

    (141 reviews)

    $$

    I drafted my business card but did not know how to upload it to the OfficeMax website. I went to…read morethe Alameda, CA Office Max at 1:00 p.m., and Mee P. advised me to enlarge the font size to make the card clearer and add a background color for a better presentation. Although she was the only person working at the counter, she multitasked efficiently and still took the time to help finalize my business card. She remained patient, calm, and professional while assisting four different customers at the same time as I worked on enlarging my font size. The final product looked great. I left the store at 2:00 p.m. and will return after 6:00 p.m. to pick up my order of 250 business cards. The $10 design assistance fee was absolutely worth it, along with the order of 250 business cards. I highly recommend Mee P. to anyone visiting the store for help with their projects.

    Yesterday i was given a $10 off coupon with my purchase. I was ready to come back and redeem it…read moretoday when i realized it had expired a month ago, but I just received it yesterday! The associate i spoke to offered no help. Another time, i watched a little old lady come in asking to send a fax. The associate said, "printing services are closed, you can come back tomorrow or use self service." she asked for help using self service and he said, "its real easy, someone will be in printing tomorrow morning if you need help." Then leaned on a counter to chit chat with another sales associate as the little old lady, slowly walked out. I could not believe they didn't just offer to send her fax.

    Best Buy

    Best Buy

    (1k reviews)

    $$

    West Oakland

    Sold an "Excellent" open-box TV that was incomplete, then made the problem mine…read more I purchased an open-box Samsung 77" S95F from Best Buy listed in Excellent condition. After getting it home, I discovered it was missing major components, including the longer One Connect cable, screws for the TV stand, and even screws associated with the rear housing of the TV. That is not what most reasonable people would consider "Excellent." This wasn't a small missing accessory. The TV was materially incomplete and not as advertised. What made the experience much worse was what happened next. This is a very large TV, well over 75 pounds, and I had already paid for Uber XL transportation to get it home. I contacted Best Buy expecting a practical solution for a problem caused by their own quality control and open-box inspection process. Instead, I was told over and over to bring it back to the store, return it online, or exchange it if inventory allowed. No real ownership, no meaningful escalation, no pickup solution, and no answer on reimbursement for the cost and burden of transporting a 77-inch TV because Best Buy failed to verify what they were selling. The most frustrating part was that their support team acknowledged that returning a TV this size was unreasonable, but still kept repeating the same canned answer. I asked for escalation, asked for management, asked for a real resolution, and ultimately got nowhere. The chat was effectively ended without the issue being solved. When a store sells an open-box item in "Excellent" condition, the customer should be able to trust that it is complete and properly checked. That didn't happen here. This was a failure in QA, a failure in listing accuracy, and a failure in customer service. I'm leaving this review because this situation should have been handled far better, and because I'd still like someone in management to step in and make this right.

    This has been one of the most frustrating customer service experiences I've ever had. I needed to…read morebuy a TV with a digital audio port for my dad. I chatted with a Best Buy agent to confirm whether the Samsung U8000F had the port. He assured me twice that it did, so I ordered it. When the TV arrived, the port was missing. I contacted Best Buy immediately and asked for a pickup. I was told I had to bring it to the store myself, even though the mistake wasn't mine and I don't have the space in my car. After being put on hold, the agent said they could only arrange a pickup if I ordered a replacement TV. I agreed and ordered a Sony. I was also encouraged to apply for a Best Buy credit card for a discount, and I was told the discount would apply to the Sony order. None of that was true--no discount, no pickup scheduled. Another agent told me someone would come in two hours. No one showed up. When I called again, the next agent couldn't find any record of a pickup request. I asked for a return label so I could drop it off at FedEx, and I was told online orders must be returned in-store. At that point, I gave up and returned the TV myself. When the Sony arrived, it was clearly a returned item--messy packaging and shipped from a return center. I returned that one too. Every agent gave me different information, and none of it was accurate. This is not the first time I've had issues with Best Buy. Unfortunately, I can no longer trust their service. I would post no star if I could.

    Reliable Marine Electronics - electronics - Updated May 2026

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