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    Star Marine Electronics

    3.0 (12 reviews)
    ModerateElectronics
    Open • 8:30 am - 4:30 pm

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    8 months ago

    Very horrible experience on the phone, I wanted to talk to the manager and the man was very rude and hung up on me! Very unprofessional.

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    Best Buy

    Best Buy

    2.4(1k reviews)
    4.6 mi•West Oakland
    •$$

    Matt is always a pleasure to have to help us. He's smart informative. He knows his product. He…read moredoesn't do a hard heavy of sale but he explains why that might be a better idea than to going cheap because when you deal with electronics, you want a good product. We always enjoy coming in, and I recognized him immediately because of the customer service we've had from him in the past I knew that it would be a perfect evening. Thank you for taking such good care of my wife. She got exactly what she wanted .

    Sold an "Excellent" open-box TV that was incomplete, then made the problem mine…read more I purchased an open-box Samsung 77" S95F from Best Buy listed in Excellent condition. After getting it home, I discovered it was missing major components, including the longer One Connect cable, screws for the TV stand, and even screws associated with the rear housing of the TV. That is not what most reasonable people would consider "Excellent." This wasn't a small missing accessory. The TV was materially incomplete and not as advertised. What made the experience much worse was what happened next. This is a very large TV, well over 75 pounds, and I had already paid for Uber XL transportation to get it home. I contacted Best Buy expecting a practical solution for a problem caused by their own quality control and open-box inspection process. Instead, I was told over and over to bring it back to the store, return it online, or exchange it if inventory allowed. No real ownership, no meaningful escalation, no pickup solution, and no answer on reimbursement for the cost and burden of transporting a 77-inch TV because Best Buy failed to verify what they were selling. The most frustrating part was that their support team acknowledged that returning a TV this size was unreasonable, but still kept repeating the same canned answer. I asked for escalation, asked for management, asked for a real resolution, and ultimately got nowhere. The chat was effectively ended without the issue being solved. When a store sells an open-box item in "Excellent" condition, the customer should be able to trust that it is complete and properly checked. That didn't happen here. This was a failure in QA, a failure in listing accuracy, and a failure in customer service. I'm leaving this review because this situation should have been handled far better, and because I'd still like someone in management to step in and make this right.

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    Best Buy
    Best Buy - Matt was awesome as always. Informative, pleasant professional. We really enjoyed coming down because he always seems to go the extra step.

    Matt was awesome as always. Informative, pleasant professional. We really enjoyed coming down because he always seems to go the extra step.

    Best Buy - #Elitera.shop a best buy at the comfort of your home just type elitera.shop

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    #Elitera.shop a best buy at the comfort of your home just type elitera.shop

    iHack Wireless

    iHack Wireless

    3.0(2 reviews)
    3.0 mi•Uptown
    •$$$

    iHack Wireless is a cellar phone and repair shop that buys and sells new and used phones, tablets…read moreand laptops. They fix broken screens freezing phones and any other problems you may encounter with your mobile device. They can also activate phones under a number of carriers as well as accept bill payments. I recently purchased an unlocked iPhone 4 from iHack, the transaction was a breeze and I recommend their services without hesitation.

    Do not deal with this....store. If I could have given them a zero, I would have. I think that it…read moresucks that yelp forces you to give at least one star. There are two guys that work here. The portly one in particular is the..."individual" - I'll keep it professional-with whom I have the issue. Do not take your phone to this place for any reason. Trust me. And I'd you are hard-headed enough not to heed my warnings and you find yourself upset with the portly guy because you took it to him, gave him $140.00, and wound up with no data, well. I told you so. Crappy old phones in their case. The smartphones are all those that have been out a few years. They sell computers that look terrible. And that's not it! It doubles as a bike store.... Seriously! Don't waste your time. The proprieter will curse you out when you adress his terrible business dealings with you. I was given the, "See. Dis what black people do" (he is African American as well. I was like, " dude. You fucked me. I adressed it and you go Deeboe on me". I raised the issue of his screwing up this phone and to keep me from speaking, or to keep from hearing me, he yelled out, LALALALALA in a stupid, childish sing-song way, into the phone. And then hung up. Read the name and aaddress of this place. I Hack. 1940 Broadway. Downtown Oakland.

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    iHack Wireless

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    Target

    Target

    3.0(87 reviews)
    6.8 mi•Downtown Berkeley
    •$$

    9/6/26- Located at one of the exits at the Downtown Berkeley BART station. I usually stop here on…read morethe way home from a day in Berkeley. One of the smallest Target stores that ive ever seen and been in. Limited on clothing items, and smaller sections for their groceries and other usual items at a Target. All employees are friendly and helpful. Today stopped to buy eggs. Bought 4 18 count cartons. I thought my Target reusable bags were in my backpack but they weren't. There were no insulated Target reusable bags so had to ask for bags. They don't have paper bags, instead it's the felt like reusable bags, that can tear if packed heavy. Michael's uses this same type of reusable bag, and the seam tore when packed heavy. But I made it home on BART without the bags tearing or breaking any eggs. The cashier did a good job packing thrm in 2 separate bags, that he was kind enough to see that 1 bag would be too heavy. He didn't charge me for a second bag. I usually use my backpack to carry purchased items but it was full already.

    Last night the store employees went outside to watch the bicycle parade on shattuck and left one…read moreemployee on the register with a whole line of customers. When employees finally returned they were on their phones instead of working. One had a sports game on her phone with the sound turned up in front of her while she half ass rang up customers. It seems like you need to ban phones while they're at work. UPDATE: went back today. The cashier, Lesly was on her phone a lot - even when ringing up customers

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    Target
    Target - Tree Hut Scrubs (Holiday Cheer and Frosted Sugar Cookie) $8.69 each

    Tree Hut Scrubs (Holiday Cheer and Frosted Sugar Cookie) $8.69 each

    Target - The smallest Target I've ever seen. The size of a small fast food place.

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    The smallest Target I've ever seen. The size of a small fast food place.

    T-Mobile Experience Store

    T-Mobile Experience Store

    3.8(37 reviews)
    5.3 mi

    I had been debating switching carriers for years. I've been with AT&T since flip phones first came…read moreout. But their service and prices have been lagging behind. So with at Mobile now being one of the best carriers, offering data and texts around the world in 215 countries and Netflix all in the same plan, for the same price as AT&T, it was a no brainer. I met Johnny, my sales guy at this location. He walked me through the process of switching carriers from AT&T, closing that account and activating my new one. It took about 30 minutes total. Super simple. And so far, so good. Can't wait to go to all the other countries and no longer have to worry about picking up a SIM card when landing at the airports.

    Came in here to upgrade my old iPhone to the latest. I was also changing my plan so it wasn't a…read moresimple upgrade. I had to change my plan first then I was eligible for a $900 trade in, which was pretty great. So it took two days, one to change the plan and then came back the next day when I was eligible. Yasmin, Matt, and Apple took care of me. The worked great at both taking care of me as well as other customers. It's a busy location and they don't take reservations and T-Mobile's back end is sloooow so I had plenty of time to watch them with other folks. Always polite and helpful, even with customers who came in a bit snitty because Tmo did them wrong. So five stars for the location and staff. Two stars for T-Mobile's back end.

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    T-Mobile Experience Store
    T-Mobile Experience Store
    T-Mobile Experience Store

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    Star Marine Electronics - electronics - Updated October 2026

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