1. Reliable Home Improvement

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Citrus Heights, CA

Reliable Home Improvement

3.9 (175 reviews)
Closed • 9:00 am - 5:30 pm

Get pricing & availability

Response time

8 hours

Response rate

100%

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C T.

This job was actually done about a year ago, but I wanted to post my experience along with how happy I was with the quality in how nice my house paint job came out. This was the second time I hired reliable home improvement to do a job completion. I live in a community where we all had to have our house painted because it had been 16 years when I bought new and my house paint was starting to fade badly and endanger of the framing of the house and Wood areas going bad because the paint was also starting to chip away. There were guidelines and certain colors and structure we had to follow for the my HOA. I couldn't have been more excited and happy how everything came out and I loved the color combination and helpful ideas that I received from reliable home improvement. A big shout out and thank you to Tim A, and rest of the painting staff for making my home beautiful again.

Front Door

Gerry & Tyler arrived right on time to install our new gorgeous, radiant Front Door! They're father & son, worked together like pros! Loved how they communicated respectfully! Completed the job in a nice time frame, cleaned up & made sure that we were totally satisfied! We highly recommend Reliable Home Improvement! This door is top notch!! The safety this door give us is beyond comforting! Thank you, RHI

Matthew H.

RELIABLE Home Improvement? That's a joke in itself. Where do I begin with this review? I promise I won't bore you with a long story, so for those just wanting a quick review, here it is: these guys are mediocre. Once they get their money, they ghost you and don't care about you. They give you a 5 year warranty, but will draw it out and ignore your concerns and their mistakes. I got my house worked on by them last year, which by the way, the team themselves did not communicate with each other on what needed to get done, so the cost fluctuated three times. They do the job, but as time went by, I noticed mishaps with the house. First, my 1st floor bedroom's ceiling started to leak. I called them and thought it was a window leak, but it was because they jammed my dryer vent lid open during the entire fall/winter season and water and gunk had been blown up there. I told them to please fix their mistake and they said they would, but kept putting me off. Patrick, the head project manager then said he would only replace the lid, but not fix the ceiling. I ask him to fix their mistake and he just ghosted me. Secondly, my side fence was blown over during the winter because they didn't nail it into the house or any post! The side fence blew down and damaged the molding. They took a week to get there and put it up, but didn't change or smooth out the molding. The dents are still there. This company is unreliable and if I could give them zero stars, I would. They may have done some good work, but a project worth $50k should have been taken more seriously. I will not be working with them again. They have my number.

We had a large driveway and walkway replaced, as the existing was breaking up. Reliable's crew removed the existing, cut out many large redwood tree roots, installed several drainage inlets and piping to the street gutter. I was impressed about how hard they worked nonstop. Rebar 2'x2', compacted base and full 3.5 inch concrete. The concrete work was excellent. We provided a sketch as to how we would like the expansion joints to be done; somewhat complicated. Turned out great. Thank you Ryan and team.

I cried when I saw this. Hope, no one ever goes to this company

In the early winter of 2023 the Reliable Home Improvement came to our house to resolve the issue with the patio roof, and whole fixing the roof they have destroyed the patio - it has slides of the main structure/house that it was attached to creating hazardous conditions for my little kids and the rest of the family if we were to use it. This business claims to have the warranty-resolve any issues within 5 years from the time the job done, but they do not follow their own guarantee guideline. Multiple times we tried to contact them but the owner has never responded or took ownership of the bad job done. We paid them $7k. And after the issues they created with patio we had to pay another $7k to fix it. Their excuse was that this was unauthorized structure. How come they have never brought it up to our attention until after they damaged it more than fixed, and collected their payment ‍‍‍We bought this house and did not know that. The name should be UnReliable Home improvement

Cabinet detail, so beautiful

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5 months ago

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6 months ago

Excellent product, wonderful service. Would definitely recommend this company for projects!!!

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Ryan C.

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10 months ago

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1 year ago

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2 years ago

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8 months ago

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3 years ago

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10 months ago

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11 months ago

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2 years ago

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Review Highlights - Reliable Home Improvement

“Our project manager Jerry was very helpful, informed and easy to get in touch with if we needed to.”

Mentioned in 20 reviews

Read more highlights

Alex Perez's Roofing - Alex Perez

Alex Perez's Roofing

(338 reviews)

For the last few years, I have watched almost everyone in my neighborhood get their roofs redone,…read moreand a while back one of my neighbors hired Alex Perez Roofing. They stood out. They appeared to be working harder and faster than any other roofing crew I had seen, and they got the job done in 3 or 4 days instead of the typical 5. When I got a letter from my home insurance company stating that they would cancel me if I didn't get a new roof (the same thing has happened to most of my neighbors, I suspect), I called Alex Perez Roofing, plus two other companies for comparison. Alex himself came out, and he spent a long time talking to me and my partner about the job. He answered all of our questions. He didn't have a slick sales presentation like the other two roofing companies that we called. As a former roofer himself, he was more focused on explaining the dynamics and the work of the job, rather than trying to get us to agree to a a top-tier "premium roof package." Unsurprisingly, his bid came in lower than the other two companies I called. In an apples-to-apples comparison (50 year warranty, special venting at the top of the roof line) his company had the best value. His guys showed up on time, worked hard, were very polite, and left the job site clean. On the office side, Alex's staff kept me well-appraised on where we were in the process, and when invoices were due. When additional dry rot was discovered after the roof was pulled off, his office staff emailed me a comprehensive report and photos, and they had a lengthy phone conversation with me about it at my request, ensuring that all of my questions were answered. Alex also dropped by the job site regularly to check on things. The whole crew struck me as honest, regular working people just trying to get the job done, never trying to upsell me on any special packages, warranties, or guarantees. I would recommend them, or at least suggest that you call them out for a bid to compare them with what some of the bigger companies are offering.

When requesting an estimate for a new roof replacement, the owner, Alex, met with my husband and I…read more He answered all our questions, helped us stay within our budget and gave us a fair quote. Alex and his crew worked quickly and professionally, and maintained communication with us every step of the way. The roof turned out beautiful and was completed in 5 days. I highly recommend Alex Perez's Roofing!

Straight Line Roofing & Construction - Straight Line Roofing team and service fleet prepared for residential inspections, repairs, and installations.

Straight Line Roofing & Construction

(343 reviews)

I scheduled a complimentary preventative-maintenance roof inspection with Straight Line Roofing and…read morehad an excellent experience from start to finish. A few days before the appointment, Kyle, the technician, called to make sure he understood exactly what I was looking for. He was attentive, responsive, and professional throughout the process and arrived on time for the inspection. Kyle thoroughly inspected my concrete tile roof and then walked me through his findings in a clear, approachable, and professional manner. He showed me the photos he had taken and explained what he was seeing. He even repositioned a concrete roof tile that had shifted out of place and reconnected a gutter hook that had come loose during the inspection. Afterward, he sent me a link to clear, high-resolution photos from the inspection. Most importantly, he was honest and straightforward in letting me know that my roof did not need any repair or maintenance work at this time. I really appreciated the professionalism, thoroughness, communication, and transparency. I would highly recommend Straight Line Roofing, and especially Kyle, to anyone looking for a roof inspection or evaluation.

**Above and beyond roofing work -- highly recommend!**…read more Jason Hope, Cris Espinoza, and Tommy did an outstanding job on our roof. They set clear expectations from the start and communicated well throughout the entire project. They worked hard and were completely responsible and accountable. At one point they accidentally broke a skylight, but instead of cutting corners, they went above and beyond to get it repaired properly and made it right. They also cleaned up thoroughly after every single day of work, which we really appreciated. The finished roof looks even better than it did before. I also want to recognize Jose and Adrian. When the inspector required additional work on the roof, Jose took the time to clearly explain the cost differences so we knew exactly what we were paying for and why. I had a lot of questions about the cost breakdown for the sheeting, and it was pretty confusing to me, but Jose was so patient and kept explaining it different ways until it finally clicked. Adrian set us up with our initial consultation and spent over an hour working through pricing with us to get us a great deal. He respected my budget and kept it at the forefront the whole time, which made me feel truly seen and heard. Anytime I had a question or needed help with financing, he was there for me. This whole team was trustworthy, detail-oriented, and easy to work with from the first consultation to the final walkthrough. Highly recommend!!!

Harlan Quality Home Services - James and Marshal Harlan

Harlan Quality Home Services

(102 reviews)

My experience with Harlan Quality Roofing was amazing. I collected four quotes and this company had…read morea detailed action items instead of general 'roof maintenance' in the estimate. They are also always on time. Here and there I had to follow up to hear back from them but it was worth it. Jason M gave me a short and detailed estimate with upgrade options. I really appreciated the videos and photos explaining the condition of my roof. Brittney was amazing in communication and scheduling. She was able to address my concerns real fast. Antonio and his crew were able to address dry rot and work really efficiently. Cody gave me an updated price so fast. It's amazing the teamwork this company has. In addition, the price was VERY competitive. I'll definitely be contacting them again for roof! 見積もりには細かく何をするか書いてあり、写真とビデオで屋根の状態を説明していただきました。4社の見積もりの中で1番細かい説明と手頃な価格でした。修理当日のチームも信頼できる方々でした。今後の屋根のメンテナンスやアップグレードはこの会社に任せます!

We hired Harlan Quality Roofing, Inc for a roof replacement that included chimney saddle and step…read moreflashing work. Shortly after completion, we experienced a significant leak near the chimney during a controlled water test. We repeatedly asked for photo/video documentation of the original water testing and requested a controlled retest after additional sealant was applied to the flashing and chimney areas. This was never provided. Because sealant was added after the initial test, it became impossible to determine how the flashing system performed in its original installed condition. Despite our requests for a documented and isolated testing process, the issue was attributed solely to stucco and chase cap conditions without verification of the flashing work included in our contract. Communication became increasingly dismissive when we asked reasonable, technical questions about how the leak source was isolated and verified, and the matter was pushed toward final inspection without the testing we requested. We also had concerns about billing transparency during dry rot repairs. We had to repeatedly request documentation showing where repairs were made, how many hours were spent on new work versus items already included in the original contract, and how labor time was calculated (including delivery and travel time billed at the same rate as on-site repair work). The initial invoices and explanations were vague, and only after multiple follow-ups did we receive partial clarification and a small credit for duplicated labor hours. While the company was responsive in replying to emails, we were left to identify gaps in documentation, testing, and billing ourselves rather than being provided clear, proactive transparency. Based on our experience, we strongly recommend that future customers insist on detailed documentation, clear labor breakdowns, and controlled verification testing when leak diagnosis or change-order billing is involved.

Powers Roof Service - Tile roof repair specialists

Powers Roof Service

(320 reviews)

Powers Roof Service is an excellent example of how a business should operate. They actually care…read moreabout giving high quality service to the customer: from my first call with Della, who was very helpful and pleasant to speak with throughout the process, to the inspector who was very professional and informative, also Mason who, I think is the one who answered my questions thoroughly and took time to show and explain everything that was done, was polite and professional; he and Michael did a wonderful job of cleaning and fixing my roof. They left no mess behind. At no time did I feel like any of these employees were in too much of a rush to do good service. Owner Brandon was present while the work was being done and hands on! The price was very fair and Powers doesn't try to reel you in with the shady practice of offering you a phony discount on an inflated price. Great job, Powers! FIVE STARS!

Alex and his team came out recently and did a good amount of work on our roof that needed several…read morerepairs and areas cleaned out. They also performed improvements addressing shortcuts taken by the home builder. The team did a very thorough job as seen in the many before and after photos they provided. These guys were on time, efficient and left our roof looking as good if not better than when we moved in. One of the co-owners even stopped by to check on the progress and made sure that things were coming along as we expected. We highly recommend Powers Roof Service.

Freeman Roofing

Freeman Roofing

(24 reviews)

Working with Jim Freeman has been an extremely positive experience. Jim was punctual for every…read moremeeting, estimate, and job. His team showed up on time every morning and worked until just before sunset to tear off the old roofing and apply the new insulation and new roof. They removed the dry rot areas and did some construction to shore up the atrium. We performed a final walkthrough and everything was cleaned up. There were no cost overruns. The entire job was done according to the original budget. We had a great experience with Jim, and I would highly recommend his firm for any roofing job. Thank you Jim!

These folks put a roof on my house 5 years ago. When I had the hvac unit replaced, the…read moreinstallation left a roof vent just hanging. When I contacted Freeman roofing to do the repair on their work, I was told that they only do complete reroofs, and I would have to hire someone else to fix it. I guess, I can understand that as a general policy, but they BUILT MY ROOF, and now they won't fix it. Im sure not going to recommend them anymore business, and im SURE not going to utilize them for anything else, EVER. As you can see from his response, Jim is a SUPER nice guy. He shirks responsibility, gossips about his customers, and leaves them high and dry(or wet) in this case. If I were a potential customer I'd CERTAINLY weigh these things before I let them into my house, and onto my roof. Are these the folks you want taking care of YOUR home for the next thirty years?

Sacramento Roofing - Quality You Deserve.

Sacramento Roofing

(54 reviews)

Had a great experience with Sacramento Roofing! From the beginning, they were very responsive and…read moreeasy to communicate with. They explained everything clearly and thoroughly, so I always knew what was going on and what to expect. They were also very flexible with scheduling and got the work done quickly without sacrificing quality. I really appreciated how easy they made the whole process, including accepting different forms of payment. Overall, I'm very happy with the service and would definitely recommend Sacramento Roofing to anyone looking for a roofing company that is professional, reliable, and easy to work with!

I had a great experience with Sacramento Roofing from start to finish. Elizabet, Yrving, Jose, and…read morethe whole crew were friendly, professional, and a pleasure to work with. Communication was excellent throughout the project--they kept us informed, answered all of our questions, and addressed every concern promptly. The crew was punctual every day and did an outstanding job cleaning up the worksite before leaving. Their attention to detail was especially impressive when repairing several areas of dry rot. The repairs were done with great care, and they even repainted the repaired areas so everything looked finished and seamless. The project passed all inspections, and the final cost matched the original estimate, even with some challenging dry rot repairs. It's clear they take pride in the quality of their work, and the entire process was smooth and stress-free. I wouldn't hesitate to recommend them to anyone looking for an honest, reliable, and professional roofing company.

Reliable Home Improvement - roofing - Updated October 2026

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