1 Star Unacceptable Service and Unprofessional Environment My experience here was extremely disappointing. We waited over 20 minutes without being acknowledged, while the bartender and her coworker continued serving drinks to at least nine other guests who arrived after us. Despite politely trying to get their attention, we were repeatedly ignored. This level of negligence and lack of professionalism is unacceptable--especially on my first night in the city, when I was hoping for a welcoming experience. To make matters worse, as we were leaving, one of their regulars called me a derogatory name. The staff did nothing to address it. No guest should ever be treated this way. Zero stars if that were possible. read more

Reiners Bar & Game Room - Skipped me after waiting', and went to her friends. Place is unprofessional. And unwelcoming - Sports Bars Near Me - Providence, Rhode Island

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This restaurant is located on the first floor of the Graduate by Hilton Hotel. It opens for dinner. RBGR has the air of a Pub. The restaurant has a full bar, nice size dining area with view to the street. It has a small menu but your selection is made to order. I had the New England Clam Chowder as well as the Fish and Chips, the taste was not traditional, the Chef gives it a nice twist. The service was great. The game room is in a separate area with a billiard. read more

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We dropped in for after arcade gaming drinks. For games, they have pool and foosball. Not exactly what I was looking for, but hey, they are games. The bar is nice, dark wood. The event tonight was trivia, and we rolled in just in time to see several teams achieve victory. I had one of their Raspberry Regatta specialty drink (kind of fru fru, but it tasted good), and my wife had a Jameson's on the rocks. Bar service was cordial and prompt. The drinks were good, and there is a back way to get back into the Graduate Hotel we were staying at. All in all, a good time. read more

Reiners Bar & Game Room - A look at the bar service area - Sports Bars Near Me - Providence, Rhode Island

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I just went there to meet my aunt. We chose Reiners' because we both like the atmosphere and the range of menu options. I arrived first, and I had to use the restroom. I was asked/assaulted by the bartender to leave a credit card with the bar in order to do so. I offered to leave my ID but that wasn't good enough. So, here i am, in a fix, and I just called my aunt and we decided to go somewhere else. I've never felt so disrespected by an establishment in my life, not to mention kind of embarrassed. read more

This spot is amazing. Local karaoke gem!! I wandered in here looking for a cold beer and discovered SO MUCH MORE

Fix the hours on the door! Here now, walked a distance and not open! Not in line with Graduate standards. read more

Reiners Bar & Game Room - Sports Bars Near Me - Providence, Rhode Island

Delicious double smash burger. High quality meat seasoned through and through. Every bite had a distinct touch of black pepper and the meat melted in your mouth. The fries were above average but not spectacular. I would have given 4 stars if not for the apathetic bartenders. We were there at 11:30am before a PC game and the place wasn't busy. We still tipped them well even though they didn't deserve it. (Everyone gets a trophy these days, haha) It's too bad because the burger was honestly one of the best Ive had in RI, but service is part of the overall experience and should be weighted significantly enough. read more

My, what a big establishment you have! This place, off the lobby of The Graduate hotel, is huge. Upon walking in, we walked for a while until we found the bar. It's much easier from the front entrance off the street than the hotel lobby. Drinks were pricey from what I could tell as 4 draft beers (Modelo and one other normal beer) was like $35, and they weren't tall boys. I had offered to buy the first round and we ended up only having one round. There were 2 Virtual "Bays" which had Golf Simulators, but they also had volleyball, football, soccer, baseball, hockey, and zombie dodge ball (which was difficult AF). We had fun for a bit while drinking our beers after a company dinner. It was also trivia night, which looked to have 2 people playing out of the 3 other people in the bar on a Wednesday evening in January. I'm not sure if it gets busier on other nights, but it was kinda dead on this one. I'd probably go back again if I stayed at The Graduate, but not sure if it's the right place to go, although I don't really know what else read more

Reiners Bar & Game Room - Modelo Draft in a Modelo Glass - Sports Bars Near Me - Providence, Rhode Island

Excellent service, fast and friendly. had a great time chatting with the manager and bartender. Will be back my next trip to Providence!

The service was amazing. The drinks were good. If you're just there for cocktails and apps, you'll be more than satisfied. The food was the worst meal I've had in Providence for years. Hands down the worst steak I've ever had in my life. For $35, the steak looked and tasted like it was microwaved. It was thin, cheap, grizzly meat with some butter smeared on that would not even melt, because it came out cold. The frites were a very small portion of previously frozen French fries, with a side of mayo and ketchup. I was shocked they had the balls to charge $35 for that. My side Caesar salad was completely drowned in dressing and cheese to the point of being inedible. This place won't last long. They are convenient to the hotel, but there are so many good options around them for the same price or less. read more

Reiners Bar and Game Room blends old-school charm with an immersive sports-inspired dining experience. It is the restaurant at the bottom of the Graduate Hotel in downtown Providence. You can come in for a drink, have some elevated pub food or catch a game on TV with friends. You can tee off in one of their Topgolf® Swing Suites® or play some pool or foosball. The ambiance is really relaxed since the large windows overlooking downtown make it very cozy and warm. We had some drinks at the bar and the bartender was really nice and friendly. Very nice place to hang out before or after the theater, or any other event going on in the city. read more

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My husband said I were staying at the Graduate hotel and decided to try out reiners as it's apart of the hotel. We were sat right away and our server came right over. He introduced himself as Bear or that's what we thought he said (our bill said David) but he made us feel like we've known him forever. To me that is the true mark of a great server. We ordered the chips and dip as well as the truffle tots to start. They were both amazing! We followed up with steak tips with green beans and fingerling potatoes. Again fantastic! Between the food and service this was truly a perfect end to our day! Also I'd like to mention again Bear/David and his excellent service! read more

Reiners Bar & Game Room - House Potato Chips - Sports Bars Near Me - Providence, Rhode Island

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We had some drinks and snacks which was good. The wings are standard but the cider was delicious! Regular service and when we were there not too many people so not that loud. I did enjoy the ambiance. read more

Reiners Bar & Game Room - Sports Bars Near Me - Providence, Rhode Island

Pretty decent food and a good selection. My burger was great but my husband's salad was just okay. Looks like there are a lot of fun things to do here (some free, some $$). Might be a fun place if you have some time to spare. read more

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Soooo you like sports, drinks and good food?? Well you have came to the right place!!! They have the every football game displayed so you can watch you favorite team, and not miss a beat on any other game. The food was delicious! I honestly can't wait to go back and try something new. They unfortunately were not able to make our first drink of choice, (Pomtini and pistachio martini) but were able to make the back ups. Last but certainly not least it had a speakeasy vibe!!! The music playing, with the dim lights and decor... I love!!! read more

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Went to Reiners on Wednesday for drinks and dinner and had a fantastic experience. The bartenders were prompt, knowledgeable and friendly. I had the French Dip sandwich which was delicious. They also have trivia on Wednesday nights which was a lot of fun. I will definitely be back! read more

Great staff! I don't remember our server's name but was friendly & helpful. We only had drinks while playing Golf & game stimulater that we saw walking by. read more

Came back again after the opening night. This time I got to try the golf stimulator, It was fun with kids too. Food was okay, typical bar foods. I liked the cocktails better. Everyone was very helpful and friendly with my kids. The manager Dave was very accommodating. He stopped by couple of times to make sure we were taken care of. Definitely be back with couple more friends to try this place out. When there is a PC game, plan ahead since it can get very busy. read more

New sports bar that's opened up next to Gratitude hotel. Here's how I would rate everything: Sports simulators: 5 stars Ambiance: 4 stars Drinks:3.5 stars Food: 3 stars Came here to watch the Pats game. They said they serve brunch when we called but didn't actually serve brunch when we arrived. There's a good number of screens around the place. For drinks, we got the pimms cooler and the tequila mule. Pimms cooler was pretty good though the tequila mule felt as though we were drinking straight up tequila. Way too strong. For food, we got the pulled pork sandwich and fish and chips. Fish was pretty good along with tater tots. Everything else did not taste good, in particular the cole slaw. Pulled pork itself was pretty dry and the sandwich was palatable only after deconstructing it. Overall we had a good time with the sports simulators and just watching the game. It's 25$ per person to use the simulators. read more

We hosted a welcome drinks here the night before our wedding. Reiners provided yummy food, a private space, and access to fun games. Our guests had a great time. The fall themed cocktails were wonderful. They were responsive and easy to work with. read more

Kim is an excellent bartender. I had one of the best old fashioned ever. My sister's espresso martini was top of her list as well. Great place read more

Comically bad experience. Walked in at noon on a Saturday and we were basically the only people in the restaurant. So how the heck did it take 40 minutes to cook our food (one of which was a salad). Of course when the food eventually came, it wasn't right. The salad was missing a chicken breast that took another 15 minutes to cook (by which time I had ate the bowls of greens) and also the salad was missing an ingredient that was listed on the menu. Do better read more

Horrible leprechaun bartender.... Here on business and we decided to have a few drinks and eat something after a long day of work... He seemed more concerned flirting with a female at the bar, Then to even take time to acknowledge us waiting to order a few drinks... He even glanced at us which gave us hope... It seemed like he had a flashback when some stole all his gold.... Its was not us Mister Leprechaun bartender... I can honestly promise you that... If I owned that place....I would quickly fire him on the spot... His lack of awareness for acknowledging Other customers waiting to do business is Really deplorable... We will never come back to this Overrated place..... There's plenty more spots that are super amazing and bartenders are Well With everyone. read more

Cancelled reservation with no notice due to a private event. I will not be going back to Reiners. Very poor service!

Visiting from Las Vegas, a city that has made its name with its bars, I wasn't expecting to be wowed by Reiners. I was wrong. Reiner's bar is excellent with a cozy ambiance and a friendly, knowledgeable bar staff. We were fortunate to visit first on a quiet Wednesday night. After some basic drinks, our bartender, Elijah, sensing our taste preferences, suggested some alternatives, each of which were really outstanding. Reiner's was so good, in fact, that we returned on Thursday, the first week of NFL football, and the bar was hopping, still though we got excellent service and once again were introduced by Elijah to new and fanatic tastes. Even things we didn't expect to like were really unique and delicious. Bottom line is that a mixologist like Elijah makes a bar like Reiner's more than just a watering hole. In a sea of me-too bars, Reiner's stands out as something special, a place to explore and enjoy new cocktails, and a real jewel in Providence. read more

Security clearly faked an event on a Saturday night to close at 10:30pm. Nobody ever arrived for their "private event" they claimed started at 11 when they close at 12am. We watched inside. There was no event other than the staff hanging out after they kicked out a full bar of at least 100 people. I will never go back and very disappointed in the management of this restaurab read more

Reiners Bar & Game Room - Empty bar closed at 11pm with "fake event" - Sports Bars Near Me - Providence, Rhode Island

Came here for a cocktail with my girlfriends and had a great experience! We were chatting with Tommy and he had such a friendly and fun vibe. Drinks he made were amazing so we ended up staying for dinner. He was also very helpful finding the best options on the menu! Great service thanks Tommy! read more

Checked out this bar/restaurant during the holidays. Nice gem of a place. They had Trivia going and it was a fun four rounds. You log in on your phone to play. Had pretty close game at the end of it. Burger was great. Bartender let me sample Whalers before I decided on what draft. Didn't notice the golf simulator till the end, will have to come back to try it out with some friends. read more

Had a great time. The food was great as were the cocktails. We had so much fun playing the top golf simulator and look forward to returning soon. read more

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I hate giving a bad review but I had too. My friends and I dropped in this beautiful place but nobody chose to help us in anyway. When you have a place like this, I'd think the employees would at least greet you... My friend had to ask half of the employees about the golf simulators and all of them just shrugged their shoulders.. no response. Hire a new staff because that is the only way this place will last... read more

A bid disappointment from the start. Stuffed us in a corner table! Asked to be moved said all tables reserved, well nobody' ever sat at those open table! We both ordered steak tips came out cold. The server sent them back, came back cold again and steak tips over cooked!! The manager came over and new what had happen. He could of cared less!! The food is over priced and terrible!! I will never ever consider this place again , nor should anyone else!! Terrible read more

The atmosphere seemed nice, service was good. Food not so good. My soup was barely warm when it arrived. When our dinners arrived they were both cold so our waitress sent them back. We both had the steak tips. When they were brought back, our steak tips were over cooked but sides were still cold. manager came over and his only response was that he saw them come out of the oven himself. Over priced bar food. We won't be going back. read more

Very nice spot. The drink I ordered wasn't bad at all. The place was nice and service was good. Noticed the bartenders didn't focus on us as much as other customers so would've been nice to check in more. Overall, it was a fine experience read more

We are staying at the Graduate and came down for dinner bc it was convenient. First thing, they served us room temperature water. Second, the waiter took our order but It took over and hour to get our food. That was only after we kept asking about it. The family sitting next to us waited longer than that and they had kids. We had to practically beg for refills. If you don't have enough staff, tell patrons as they enter. read more

Horrible service. Understaffed constantly. Do not come here for a Providence game they will make you late.

So much fun, reasonably priced and amazing staff!! Highly recommend this place, you can't go wrong

Yeah this place is terribly run ordered 4 salads only three of them came. Slow on food and drink service. The top golf swing suite booking is a disaster total mess here would not recommend. read more

I cant rate the food because we left without even trying anything. We had a 6:30pm reservation before heading to a PC game. We arrived at 6:20pm. No one acknowledged us until 6:45pm. We immediately put drink and food orders in. Drinks came at 7pm. We waited until 7:40pm then had to leave and no food. Waiter didn't seem to care. Keep in mind we ordered potato chips as a starter and after 1 hour no potato chips....please staff your establishment better and do better. the one bright spot there was a server busting is behind...wish we could have had him. Wont go back. read more

They have a lot of work to do here before I or my friends will be back. I was unimpressed from the moment I entered. Hostess was not welcoming, had a flat affect and didn't really know what was going on. We sat in the video game section and ordered drinks from the game attendant. He had NO idea about the menu or even basic drink knowledge (like what a titos soda was!!!!!!). Ordering of drinks was painful. Then for the games, he didn't really explain how any of it worked and he mumbled. Couldn't really understand him. So weren't we surprised when 6 drinks and 1 hr video play came to $200!!!!! He never explained it was $25/ PER PERSON. All of us understood it was 25 for the hour to rent the machine, not per person. It's a really nice place and a cool concept. We didn't eat but food looked good. They have some work to do to find the right staff and maybe train them read more

Really poor food, expensive, and the drafts tasted like metal. I know it's convenient being in the hotel if you are staying there but just go somewhere else - Providence has so many amazing places to eat down the street. read more