Huge REI store with an amazing selection and great service. They even offer 1 hour of free parking for customers -- which in Seattle is already a big win on its own. The store is one of the largest I've been to, and they truly carry everything you might need for outdoor activities. Staff members were friendly, approachable, and consistently helpful throughout the visit. Overall, a smooth and pleasant shopping experience with no complaints. read more

I had a great visit to the REI Flagship Store. I had no idea they have an actual ranger station inside the store, with real park rangers. Ranger David and Ranger Eric helped me find Washington State and national park passes for people with disabilities. I did not know they existed. It felt less like shopping and more like stepping into a gateway to adventure. I do not know of another retail store where they offer something like this. Now, if they really want to take it to the next level, they can harness me up and let me try the rock wall using my good leg. I would absolutely give it a shot. read more

REI - Ranger David - Outdoor Gear Near Me - Seattle, Washington

MASSIVE FLAGSHIP STORE. This is REI's U.S. flagship store and features a giant rock climbing wall in a glass atrium. You can see it from the freeway. The store is full of friendly sales people who will help you find anything you want or need. There are two massive floors with everything for outdoor fun and recreation. I went to buy a pair of waterproof hiking sneakers for my trip to Panama. The salesman was super helpful and I did not feel rushed. The store was not too crowded on this weekday morning so maybe this is the best time to go. I've been to the one in Tukwila but this one is way bigger with lots more stuff. If you need serious outdoor equipment, you won't find a more comprehensive selection than REI Seattle. Be advised though, it's not cheap, but the stuff is super high quality. Excelsior! read more

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Really great service in the cycling department. The gal that helped me out today went above and beyond e planning the various textured and feels of various pants. There was no upselling and just product knowledge. I appreciate this style of service because the gear compliments the adventurer. The bike department was beautiful. It reminded me of a chef table ad I was watching the mechanic in an apron tune up a bike through a window. Whoever designed the layout of this beautiful ginormous tree house for adults needs to be complimented. I just got into outdoor activity after living in Seattle for 30 years. I know I'm late but I really appreciate the gear and the REI brand. Kudos to this staff person. read more

Huge store, great service! It's fun to take visitors to the flagship store. They updated their parking rules so be sure to scan the QR code even if you'll be there for under an hour. It's still free if you're there for less than an hour but you have to register your plates online. read more

What an absolutely magnificent REI! They even have a dirt trail out front where you can demo some of the mountain bikes. What's really neat is they sell some REI Flagship Store apparel; I'm the proud owner of a new t-shirt. I'm usually a pretty hands-off shopper; I generally know what I want, but here I actually engaged with the staff and asked them some questions about some fleece that I was looking at. The staff at the checkout were also super helpful; I bought things, returned, and then bought again (and again) once I finally settled on what I wanted. Definitely worth a visit. I did overbuy a little bit so had a very tight suitcase upon leaving Seattle, ha! 2025: 18/100 read more

This REI story is absolutely gorgeous. I literally got lost looking for the entrance because there are mountain bike trails and so many cool architectural touches to this store. Inside it's absolutely huge and there are two floors with plenty of inventory for anything you would typically find in an REI or want in terms of outdoor activities. The service is extremely accommodating and we were able to get all our questions answered and find the items we wanted with no trouble. We didn't have the time to explore as much, but I believe there is actually also a rock climbing wall! read more

Interesting how they make up the place for people who like camping and adventure in nature. Lot of brands they carry and watch out for their promo items, there's some great stuff. Love the inside decor and there's a rangers information center in it, how cool. read more

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This is the flagship store in Seattle. It can be low key on the corner of Yale Avenue and John street. They make you walk or run up the stairs to get to the store. On the way up, you'll see the mini surrounding forest and if you're lucky a mini waterfall. Inside there is a cozy fireplace and comfy seating. Also a huge climbing structure for those adventurers who want to try out their climbing skills. It is a huge s store and much to see. There is also a sale section upstairs with all sorts of gear to try on. Overall, this is one of the most beautiful REI's I've seen. Well worth a visit to see this unique store. read more

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2 stars for always having what I need in stock, -3 for lack of customer service and assistance. A majority of the employees are as sharp as a marble as a Seattle native and regular shopper here, this is not a "visit once and have a horrible experience" kind of review, but a "frequent occurrence and today being the final straw" type. if the other locations had more stock, I would never come back to the Flagship. There are plenty of other REI's with employees that are ACTUALLY competent and don't bury their heads in their downstairs cheeks. read more

Who needs therapy when this REI is pure heaven on earth (for those outdoorsy lesbians...aka muah).. The staff are incredibly friendly, always in great spirits, and genuinely helpful. The selection here? Absolutely unmatched--ridiculously extensive. Seattle, you don't even realize how lucky you are to have this. Ugh, perfection! I mean, REI's reputation is already solid, but I just hope every other REI outside Seattle is taking notes. This is how it's done! read more

REI - Outdoor Gear Near Me - Seattle, Washington

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100% Quality guarantee SUCKS! I've been a member for 53 years & never returned an item. I tried to return their Gregory hard shell suitcase that became cracked. I was told their life time guarantee is now one year & my purchase was four years ago & my suitcase looked like it was "thrown around" Aren't all suitcases "thrown around" & should be built for that? Even tho I bought it four years ago I only used it on three trips! Very disappointed in their customer service. Un sympathetic, rules are rules attitude. It sure has changed from the good ol' days. They lost me as a customer & I will not recommend them & I will go out of my way to discourage anyone from their business. Part two: Bought a great suitcase at Nordstroms & they guarantee everything they sell. read more

REI - Crack - Outdoor Gear Near Me - Seattle, Washington

Between 4 and 5. Many of customer service staff are great. But I recently was advised to buy a pair of trail running shoes over phone which do NOT work for working out-- he just used little machine filters- not listening to me. This resulted in my having to either pay for return shipping or go into the giant crowded store. Unfortunately I went in. The staff is shoe sis a bit lack-a-daisical--they will bring you shoes but not stay and help you unpack them, untie them or ask re fitting. I left with an exchange. One good feature- if you are a member you have a one yr guarantee. read more

This REI gets 5 stars for just being a dope equipment / sporting goods Mecca. It's the grown up version of Toys R Us. Normally, I wouldn't write a review for an REI but feel like I needed to shout out one of their employees for being super patient and helpful last week. After several years, our hiking boots had seen better days. It was a couple of days before 2024 and wanted to start of with a hike and needed fresh footwear to do so. Queue up the field trip to REI's boot department. Marcko was awesome! We explained how my last pair would cause my toes to bruise. He was determined took the time to walk through the options and ended up brining about 5 different shoes for me and over 10 for my fiance. Throughout the process he asked very specific questions and do specific motions to ensure we had the right fit. He even helped demo a knot to ensure our boots stay laced up more effectively on the trails. This all felt like him going above and beyond and he seemed very happy to help. Beyond this there's always a great selection at this store (skis, paddle boards, camping, and outdoors clothing) keeping us happy year round. read more

Beware of predatory parking system. The first hour is still free, but pay attention to the hard to read signs that require you to register online and provide personal information. If you miss them you will be left with a $37 fine, irrespective of how long you park, with no recourse. Inside the staff are doing the best they can with the greatly reduced inventory of items, but the variety of even basic outdoor gear is limited. I understand this is the new normal in retail, but it is sad to see a once great resource like REI going downhill. read more

Built into like 2-3 city blocks and prob 8 stories tall is the Flagship REI in down town Seattle. It's huge. it's amazing and it's gorgeous. there's a multilevel parking garage. there's a coffee bar. you'll get your hiking steps in here. just about everything and anything you want for the outdoors and travel is here. read more

REI - The outdoor water feature - Outdoor Gear Near Me - Seattle, Washington

Came for a ladies only climbing class. Excellent class with only girl vibes. I only climbed a few feet as I'm afraid of heights and falling. But my friends went all out climbing really high. The instructors were so friendly and impressive with their knowledge of climbing. Some of the other ladies climbed so high!!! I became the official group photographer. lol. The selection of items at this REI is impressive. I did a small amount of shopping and it is REI prices. Fairly expensive. There is a huge discount section upstairs in the back. Parking in the building. Definitely worth the visit if you're in downtown Seattle. read more

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This has got to be one of the coolest stores to shop in! It has two floors full of anything you can think of for outdoors and hiking. The fact they have an outside trail is super unique and incredible! I actually recommend anyone that visits Seattle to check it out! read more

My former go to for all things outdoor. Diamond parking now runs their parking which is an extortionate enterprise.

We were going out of town and I needed to pick up some socks last minute for our trip. I thought ordering ahead would be faster... cue the bah bah. It wasn't. In fact it objectively took more time to navigate to the random downstairs basement and wait to be helped, only to find the two pairs of socks I'd ordered several hours ago hadn't even been processed. I was asked to come back in a "few hours". So I asked them to cancel the order, walked back up the enormous set of stairs to the the main level to go seek out said socks on my own. It took less time to find them and get in line to pay than it had to try and figure out where to pick up my ordered ahead order. Would I ever again order ahead from REI? Never. This location is just not set up for order ahead and my experience was so bad I now make sure to buy the same socks from Amazon and get them shipped to me. read more

REI is not the co-op of years ago. Today, it is just another corporate outdoors store where everything is made overseas and the company treats its employees as expendable. Case in point is the sale catalog that just arrived by mail. No prices listed, just the percentage of discount and a photo of the item. Something might be 25% off, but what is that? 25% off of what? What a shame people ruined what was a great PNW outdoor store. read more

Plenty of parking beneath the building, which is in a gorgeous area, surrounded by natural beauty. The store is humongous with everything imaginable from tents to camping equipment to shoes. read more

REI - Gorgeous Exterior - Outdoor Gear Near Me - Seattle, Washington

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Yet another great REI. This one in Seattle is HUGE, similar to Denver with an enormous selection. Salespeople very helpful. Highly recommend! read more

They may you pay for parking and don't validate Went there to get a new backpack and boots, only had time to pick out backpack and try it out before parking I'll kicked in Went and bought shoes at a competitor Staff as always was very knowledgeable and helpful, but I won't be going back to shop in person and I never buy outdoor gear without trying it on read more

We dont have an REI where we live so since we were in town where they have the flagship, we definitely wanted to check it out and get some gear for our trip up to Tahoma/Mt Rainier. First there is a cute forestry hike into the store. Just loved that - great start! The store is just beautiful and as busy as hey were with a Memorial Day Sale, there was sufficient space to where I felt safe. They had the most organized shoe service process where you sign up and have a time, using an app. Fantastic! they have everything you could ever need and the kindest staff. I went for socks and come out with bagsful of stuff including the softest sweatpants ever! If we are ever back in Seattle, we will always stop at REI. read more

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I'm a huge REI supporter! It's a must visit since Seattle is the flagship store of the company. I purchased a new down Cotopaxi jacket for hiking and a pair of yellow Patagonia shorts for my daughter. The employees here are so awesome! It's nice they have a security guard on the grounds as well. What an experience going to the Seattle REI. Yay! Go here! read more

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Super cool to visit, even if you're not looking to buy anything! There's so much to see and lots of stuff on clearance. The outdoor area is cool to relax in as well. read more

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25 year member,I will never go back it was too expensive anyway and now I probably won't be seeing people like me working there so I won't spend my money there read more

Nancy went above and beyond helping my two friends and I figure out the necessities for our first hiking trip in Washington. Thank you so much! read more

I was looking for the America the Beautiful pass and found that the REI flagship store sold it. I had only been to the location in Bellevue but made the trip to Seattle and was surprised (and at the same time not surprised) that this location was a lot bigger and nicer. There is free parking for 1 hour from Monday through Friday and 3 hours on Saturday and Sunday. When you go into the parking lot, you press the button to get a ticket. After your visit you can go to the pay station to pay, unless your visit was less than an hour M-F or 3 hours Saturday and Sunday. There are multiple levels of parking which is very nice given the location and there are spots for electric vehicles to charge as well. From the parking lot depending on whether you take the dirt road it feels like you're walking through a forest to get to the entrance. There's a climbing structure on the right side when you walk in, and there are multiple levels within the store as well. It's just a massive store with tons of inventory and it's the flagship store for a reason. read more

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I never leave reviews, but my cashier today was wonderful. I think her name was Bridget, or something similar. Left wearing my new favorite pair of shoes and water bottle. Not only was she so conversational, but so honest and supportive of the REI products i ended up buying. Cannot recommend REI and their employees more -- especially Bridget! read more

I was buying a pair of snow shoes and didn't have a membership. No one told me there one but the cashier Bridget was really helpful and I'll definitely be coming back! read more

We traveled all the way from El Paso , Texas and could not miss an opportunity to visit this REI!! I exceeded what we thought it would be!! Everyone was so nice and we made our purchase. They even had forest services there!! Such a neat place!! Praying we will get one soon in El Paso!! read more

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Ok, so I might've taken a maddening number of pictures here. This is my favorite REI store anywhere, and the last time I visited a couple summers ago, I did the same thing. Only this time was even better because there were less people, it was snowing, and the little bonfire outside was bravely chasing away the cold. So other than being a wholly cool venue experience, it's clean and easy to navigate - and they always have what you don't know you wanted. Did I ever think my dog would need a teal fleece jacket? No, he has fur and tons of it. Do I want it though? Weirdly, yes (though I didn't get it, because self-control & holiday budgeting ftw). That said, they have a huge selection of sports and outdoor goods. Plenty of athletic wear, shoes, gear, and multi-tools you could ever conceive of needing. And now is definitely a good time to buy a snowboard. If those are your favorite kind of products, this place will feel like an amusement park you go to splurge. Doesn't hurt that the brands the carry keep quality goods. Happy Holidays & Cheers to a New Year! read more

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Bought something online, to be picked up at Yale location. This store is impossible to navigate. They charge for parking! It is a maze and is so difficult to even enter. I won't ever shop here again. Also, almost every cashier was on the phone taking orders, while there was an enormous line of people waiting to purchase items. Crazy. read more

Very interesting exterior; didn't expect to see a miniature trail and a waterfall there. The outdoor patio has lots of seating. The store is big and has a climbing wall, a fireplace, bathrooms, and a nice lounge area with books and guides. read more

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The store is legendary and everything that an outdoor store should be. There's a huge rock wall inside and more people standing around to help you buy outdoor gear than I can count. The floor has two main levels with the lower level having most of the hard goods (tents, bicycles, snowboards, etc) and the upper level has most of the clothes. While most people come to REI for the outdoor camping/hiking/etc gear, I love coming to this location for the clothes. In November I found Vuori, Patagonia, Cotopaxi, and Arcyterx consistently on on sale and you can almost never find these brands discounted. Honestly, I just come to this store sometimes to walk around, it has a beautiful aesthetic and I always feel inspired to do more active things. read more

Outstanding store, so large many options Little tricky getting up to the main entrance I am a REI shopper but largest store have ever been to read more

A little bit of everything in this vast and spacious store. If you are or aspire to be an outdoor type, this store can help you with everything! From shoes to camping gear, clothing to all sorts of supplies. Staff are friendly and helpful - for the most part - but also leave you alone to find and decide what you want/need. We love their co-op nature, which gives you a small portion of your annual spending back as credit to use at the store. read more

The REI Flagship store is large and has a large selection of items. It was a fairly comprehensive rock climbing section at the front entrance with a variety of shoes and climbing gear. The bike section is very large as well as the camping and shoes. The store was honestly awesome. I would have given it 5/5 stars, but the only reason I did not is b/c I visited the LL Bean flagship store in Maine, and that store was larger and even more comprehensive (excluding the rock climbing stuff). To me, that store was 5 stars, and therefore this REI had to be a little lower. This REI is still a great store though and worth the visit!! read more