1. REI

0

Phoenix, AZ

Cancel

Open app

Search

REI

3.6 (215 reviews)
Closed • 10:00 am - 9:00 pm

REI Photos

You might also consider

Recommended Reviews - REI

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Snoopy hat

The staff was super helpful with our problems. We came in with some old gear, probably 10 years old, and they helped identify the problem and help us towards the solution. Even though they did not sell the part needed they pointed us in the direction of who might sell the small piece. Paul and Jeff exceeded my expectations. Also they had this sick hat

Kayla S.

This was the best REI store i have ever been too the worker Coyote was so helpful and friendly. We unfortunately had to go to the glendale REI because we wanted was out of stock and had the worst visit. We're making this our go to REI store.

Try the sleeping pads before you buy
Elyse F.

A few things set REI apart from other outdoorsy stores. One, REI's selection is of outdoor goods. Unlike shopping at a sporting goods store, with limited camping, hiking, and cycling gear, REI specializes in those types of items. This means a much larger selection. Two, their salespeople are outdoor enthusiasts. They are ready to give recommendations based on real-life experiences. Try before you buy. A big benefit of shopping at REI is that many items may be handed before purchasing. One of the areas that this is particularly impressive is the camping pads/sleeping pads. A sample of all of the pads they sell are already inflated. An area is set up for people to actually lay on the pads. Being able to try sleeping pads in the store will help ensure shoppers get the right pad to fit their needs. We were there to look for backpacking backpacks. The backpack we were leaning towards when looking online was not the pack we left with. Trying on several packs and being able to make side by side comparisons made a huge difference. Employees are helpful. This is one store it is easy to find help in. They are also respectful when assistance is not required. For a fee, shoppers may become a REI Co-op Member. Members get exclusive discounts. There are a few other member exclusive benefits, including members only items for sale.

#olukai
Scott W.

Took advantage of REI's anniversary sale today! Never been inside of this one before. Located right in Paradise Valley adjacent to Target. Lots of ample parking, but holy moly... ton of people taking advantage of the sale which is to be expected. I ordered a couple of Yakima roof rack accessories and scored 20% off one regular priced item. Ordered it online. Got my email confirmation. Headed to the store to get my order. Pull up the email on my phone and click the link to indicate I am officially at the store for my goods! A few moments later, a nice man showed up with a paper bag and all my Yakima gear. Only took a couple of minutes. Super clean location, but it was terribly busy and ordering online was a key move. I'd knock a star off because before my wife and I even got inside of the store, an employee of REI interrupted us to ask us a few open ended sales questions. No offense or disrespect intended, but how about you let me get inside of the store before you try your best to sell me something. I get it. You're doing your job and you have your agenda. But don't pounce on me outside of your store as I'm walking in right off the parking lot. Other than the sales goon trying to get me to buy who-knows-what, it was a great experience. Highly recommended.

Pretty neat they offer bike fitting
Sara M.

Hubs and I made a stop here for some biking shoes and a new helmet. The store was clean and they only allowed so many people in at a time. There was plenty of employees around to assist us as well. Unfortunately they did not have many shoes or helmets in store but we managed to find a helmet stuffed away on the other side of the store. They also have a garage sale upstairs and talked us into a $20 co-op buy in which is a lifetime membership that gets you nice perks. Was worth it for the $20. Overall, they have pretty much anything you need for outdoor activities and if they don't have it in store you can buy it online with them. We will be back soon as we have a $20 cash card we need to use up!

Base layers aka long underwears for our frigid Phoenix winter...even better: smoking' deal at 30% off
Laura C.

REI has been around for forever - since 1938 - & they keep outdoing themselves... This review is for a few months ago, before Thanksgiving, when I needed to load up on long underwear to head to the colder East Coast. Their own brand is my fave. I've bought my hiking shoes/boots here for the last 25 years. My brand used to be Vasque but now I've found Keen to be the best hiking shoes for me - durable, great fit, comfortable, excellent support. Due to the Pandemic, they've rearranged the store in an ingenious way, creating different areas that give customers (and staff) an adequate amount of space, to socially distance. For example, the shoe area is cordoned off so that shoe salespeople can invite you in, if you are coming in to buy/look, rather than tons of people just milling around that space. Thoroughly impressed that the dressing rooms were even OPEN! So many stores I've patronized told me I'd have to just buy merchandise since they "couldn't" keep fitting rooms open b/c of Covid-19. REI cleans the fitting room every time a customer leaves AND there is a schedule on the door to indicate that. Thank you SO much for taking that extra step. Otherwise customers have to buy clothes, take them home to try on & then come back to return what doesn't fit. As usual, so much good stuff here: flip flop variety, fun T-shirts, bikes, camping gear for people who do that (haha - I like a nice hotel room ;) The best part is the staff - most, if not all - are outdoors people/hikers/kayakers, etc. who have hands on experience using REI's inventory out in the world! Thanks for providing a consistently high quality experience!

Hunter J.

Great experience. Checked out there used shoes for sale couldn't find my size. Decided on some new trail runners that were on clearance. Alex was very knowledgeable. If you are uncertain, see Alex, tell him what you're looking for and what you're going to be using the shoes for and he'll set you up. Ended up getting some Salomon Sense ride 5.. once they're broken in.. they are the exact shoe I was looking for. Even not broken in. Great grip, feet didn't shift and was sturdy.

See all

Photo of Chris M.
102
55
29

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

If you are looking for outdoor equipment this is the place to go it seems like these people live in the woods lol

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

I wore something, wasn't happy, took it back for full refund. Love this store!

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 6 of 6

REI Reviews in Other Languages

Ask the Community - REI

Review Highlights - REI

“I just learned that their upstairs area has a "garage sale" corner where they have super discounted clothing, shoes, and gear.”

Mentioned in 12 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Outdoor Gear 687 times last month within 15 miles of this business.

Verify this business

Sun & Ski Sports

Sun & Ski Sports

4.7(15 reviews)
1.5 mi
Shipping
Established in 1980

Was originally heading to that place that starts with an R. But an accident or traffic at Tatum…read morediverted me into the parking lot of Sun&Ski. I figured, why not at least take a minute to see if they even have what we need. My teenager and I were on the hunt for a spf arm guard sleeve. We walk in and are immediately greeted and asked if we were shopping for something specific. The lady walks is back to and starts handing us various guards to try. We were in and out of there in less than 10 minutes and got exactly what we needed! Great service! Next time we are in need of sports equipment, I'll try here first!

I've been into this store a handful of times and I've had positive experiences each time…read more The people that work here are helpful, the selection of shoes, apparel and equipment is pretty impressive, and it's convenient to get in and out quickly. I love that they carry some of our favorite brands like Vuori, Patagonia, North Face, Hoka, New Balance and Birkenstock. They also have a limited selection of energy fuel (ie: gu, gummies, etc...) + sunscreen, lip balm and small sporting accessories. The prices are not cheap, however... unless you luck out and find your size and style on a sale rack. On a recent visit with my daughter, we purchased 3 pairs of shorts. One on sale and the others pretty expensive. Hopefully they will last a long time!

Photos
Sun & Ski Sports - Buy Rossignol, K2 or Burton skis & snowboards at Sun & Ski Sports for free waxing + discounted tuning for life. Free boot fitting too!

Buy Rossignol, K2 or Burton skis & snowboards at Sun & Ski Sports for free waxing + discounted tuning for life. Free boot fitting too!

Sun & Ski Sports - Kids ski & snowboard seasonal leases. Gear that grows with them. Preseason pricing + savings on winter equipment.

Kids ski & snowboard seasonal leases. Gear that grows with them. Preseason pricing + savings on winter equipment.

Sun & Ski Sports - Give your bike some love with Muc-Off cleaners and tools, plus Fox and SRAM gear to keep everything running smooth.

See all

Give your bike some love with Muc-Off cleaners and tools, plus Fox and SRAM gear to keep everything running smooth.

Arizona Hiking Shack - Oboz shoes. Left, worn every day for 2+ years.Hiking, construction, landscaping.  Right pair - new social occasion pair until dailies

Arizona Hiking Shack

4.3(145 reviews)
8.5 mi
•$$

I love this place! I used to be an REI loyalists but lately my activities are getting much more…read moretechnical and REI doesn't seem to be able to supply all the gear I need. I came here a few days ago looking for vertical ascend gear out of caves. I was greeted by Jason and he was really helpful and knowledgeable. I needed very specific gear, and Jason was very patient with me and showed me where I could find sit harnesses, chest harness, chest ascender, hand ascende, foot loops, etc. I didn't find exactly what I needed but got a good idea on the things I need to build a personalized vertical gear set for myself. And of course, while I was looking for cave gear, I wandered around looking at all the fabulous gear they have, I was like a kid in a candy store. I could spend hours in here. I started looking at hydration packs as I need to replace mine and found a very nice military edition and will come back to purchase this soon. I also saw plenty of Petzl bags, and very tempted to purchase another. They also carry so much Petzl gear, you will be in heaven here. Also, some great hiking shoes and some sleek, but we'll performing water shoes. I then wandered into kayaks and Jason even showed me the Padillac they have! I've gotten into paddleboarding and kayaking for the summer and now want one of each! This place rents them and sells them. I then went to check out some wetsuit gear, and they have a really nice selection of wetsuits, gloves, booties, etc. I really love this place and it is definitely gonna bankrupt me, but so worth it. High quality gear, more extensive selection than REI and the staff here know what they are talking about. If you need something specialized, this is the place for you. I'll be back here soon!

This place is located on the NE corner of 32nd St and Thomas Rd…read more My son was looking for hiking gear for snow in Colorado. We went to REI and they did not have the gear so they sent us here. They do have equipment for rentals but a limited supply so call ahead to ask. They also recommended he try in Colorado where he was going for rentals which worked out. People were very helpful.

Photos
Arizona Hiking Shack - Salt River.

Salt River.

Arizona Hiking Shack - Tents and sleeping bags.

Tents and sleeping bags.

Arizona Hiking Shack - Mountaineering classes

See all

Mountaineering classes

Big 5 Sporting Goods

Big 5 Sporting Goods

3.3(21 reviews)
0.4 mi
•$$

This is a fun little store. We had a varmint problem and I had to buy a BB gun. I did some…read moreresearch online and found out that the Gamo Swarm was the best option for me. I'm an animal lover and it was a super tough decision to make, but I decided on a high-powered premium air rifle and premium ammo so that the job would be done quick and as painless as possible. I assumed Amazon was cheaper but I was willing to spend more money to solve the problem today, and I wanted to try to support local. I called to make sure that they had the gun in stock, I spoke with Ismael (I'm sorry, friend I hope I spelled your name right). He was extremely knowledgeable and very friendly. When I showed up to the store, he recognized me from our conversation and came right over to help me. This guy knows his stuff. I was surprised to find out that there was a sale, and it was much cheaper than Amazon! Definitely a valuable employee and I hope he is recognized and well taken care of. I know the district manager for this place as well, his name is Seth Blum and he's a great guy. Super friendly and personable and great at his job. This place is fun, I hope they stick around... If you haven't been in go give them a shot... It reminds me of Popular.. that was a camping/outdoor place back in the early to mid 90s. Thank you all for running a great store, with friendly knowledgeable people.

Really nice guy greeting us. Helped us find what we needed. Organized chaos. But I will…read moreautomatically one star any business that will not allow my child to use their restroom. It's a dumb choice really because I have to set down all of my merchandise and leave. Will I come back? Probably not. Waste of my shopping time I could have spent at another store. Don't do this to parents, just be glad the preschooler didn't pee on your floor and use a key system for your restroom if you have problems with theft or whatever. It's also dumb for you guys because if I stay there longer I'm going to spend more.

Photos
Big 5 Sporting Goods
Big 5 Sporting Goods
Big 5 Sporting Goods

See all

REI - outdoorgear - Updated November 2026

Loading...
Loading...
Loading...