very rude when I phone in try to get basic information from them. All I asked the lady is for a…read morehelp and she answer let me see if I can help and sent it to voicemail how rude

Moving time, so it was also high time for me to go get the address on my license changed. Plus, my…read morebangs looked really weird in my photo last time. Easy to get to, and close by a pub and a convenience store if you need a snack. Originally, I stopped in at around 5 PM but it was full of folks coming in after work for a variety of services. It was way better to go back the next morning at 10 AM. Just one dude in front of me and a bunch of employees free to help, so I was in and out in probably less than 10 minutes. Got the license changed, fixed my hair in the mirror helpfully hung next to the camera, and got my smize on for my new drivers license. They even held onto my sunglasses after I left them there, and picked them up later in the day. Happy registry-ing at Argyll!

Joan and Claudia are amazing…read more I was having a persist problem getting my youngest son his photo ID. I was being drowned in government red tape. These ladies cut through that whole mess with deadly humor.

Needed to register a new vehicle with a new plate and change my license address. whole process took…read moreunder 5 minutes. Very efficient and professional!

Do not throw your money for the garbage as this registery examiners are unfair rude and make every…read morebody nervous. They will waste away your money.

One of the staff was so impolite and rude. I didn't quite…read moreunderstand what she said, maybe because of the mask so I asked again and she got mad, also she ate something in the middle. unprofessional.

Renewal of driver's license. Only 2 clerks. I was 2nd in line and waited almost 30 minutes…read more They have signs asking for our patience while they implement procedures for new integrated licences but they can't have extra people on staff for that.

Obeyed all the directions to have my DL renewed, paid in full, still not rec'd new DL and have to…read morereturn to the registry to have another interim DL issued. Very poor service!

I had Sal as my examiner for my road test yesterday, and I had a really positive experience. He was…read morevery professional, calm, respectful, and clear with his instructions throughout the test. He made me feel comfortable and treated me with kindness, which helped ease my nerves. I truly appreciate how fair and professional he was during the test. Thank you, Sal, for making what could have been a very stressful experience feel much more comfortable. I would definitely recommend him as an examiner!

I had an exceptionally positive experience during my Class 5 examination, largely due to the…read moreprofessionalism and supportive demeanor of both Examiner Ruby and Receptionist Zainab. Examiner Ruby conducted the assessment with remarkable composure and clarity, providing precise instructions that significantly alleviated my initial nervousness. Her fair and respectful approach fostered a comfortable testing environment, allowing me to perform with greater confidence and ease. Equally commendable was the assistance provided by Receptionist Zainab, whose warm and welcoming attitude set a positive tone from the outset. She managed the check-in process with efficiency and clarity, ensuring that all procedures were explained thoroughly and executed seamlessly. Her courteous communication and willingness to assist contributed greatly to a smooth and stress-free experience. Overall, the combined efforts of Ruby and Zainab exemplify a high standard of professionalism and customer service, making the entire process both well-organized and highly reassuring.

It's a good location. I've definitely had better service…read moreat other registries. Maybe at the end of business day the staff suffers burn-out? I'll give them the benefit of the doubt.

Driver's exam was discontinued because one of my signal lights was more white than orange. I asked…read moreif it counted as a failure and was told the test was discontinued and to reschedule. I later learned this was not the case and I was expected to pay for a new test. The first clerk on the phone was raising their voice at me when I was seeking clarity. A bunch of mannerless money grabbers.

No matter how long you have to wait in line at the West-End Registries it always seems longer than…read moreit actually is. Why? Because they are always playing those annoying Just for Laffs skits on the big screen TVs behind the service counter on a constant loop. I've been coming here for a few years now and it's always the same! They have ShawOpen wifi now so at least you can surf the net while you're waiting. Or write a Yelp review... To avoid the lines from hell, the best time to come here is mid-afternoon on a weekday. I came in to renew two registrations and there was only one person ahead of me. The wait was probably around ten minutes even though the Just for Laffs made it seem like an hour. The transaction went by quickly but registration renewal is a pretty routine thing anyway. The staff are friendly enough but they all seem phased by the ravages of routine. In other words - they're bored. They're probably slightly desensitized to normal human interaction from the multitude of people stopping in without the correct paperwork who in turn throw a tantrum when they are refused service. Honestly, it's annoying to be turned away because you don't have a notarized letter from your stork filled out in triplicate by Brazil's ambassador to The Cayman Islands. And a current utility bill. It's always best to check online to see exactly what you need before standing in the Just for Laffs line. It saves you an ass-tonnage of heartache. They finally accept credit cards here now but you have to pay a 3% fee. It's best to bring cash or just use debit. Maybe they're using the 3% fee to pay for a wider cable subscription package? Doubt it.

Staff are not very helpful. They are not willing to help customers asking for help over the phone…read more They will ask you to come in person and do it! I called in to rebook my road test and the lady told me to do it online which actually doesn't work. The email they provided don't even exist. I even tried to manage the booking online but there was no confirmation number on the email they sent me. With all the Covid restrictions and stuff, they still prefer in person visit. Ridiculous!

Came here about an hour ago to renew my vehicle registration. I live in Edmonton but since I work…read morein Fort Saskatchewan, I decided to pass by to see if I could get a better quote on my vehicle insurance as well. Registration service was pretty fast and straightforward despite the long queue. I then asked if I could speak with an insurance broker to get a quote, I was guided to the reception where I waited for a couple of minutes for a broker to see me. Glenn is the most transparent insurance broker I have ever met, he told me everything about my current insurance, why I am paying this much, gave me an overview of the different insurance companies and the quoted premium, he even gave me tips on how it will be reduced in the future as well as how to get myself covered with other insurance packages without being pushy about getting me to sign with them. Although I did not get their business, I am impressed with the way Glenn accommodated me. For sure I will go to Farnese Insurance for my future insurance needs. Look for Glenn, I just learned that he is the owner when I asked for his business card at the end of our conversation. The reason I'm giving only 4 stars is I did not sign up with them because the quoted premiums he showed me were a bit higher than my current one, I wouldn't elaborate on that anymore. Nevertheless, my overall experience with Farnese has been a pleasant one.

I get my vehicle registration and drivers license renewals here and everyone is always very…read morefriendly and discrete when need be. I will continue using their service as hours work for me as well.

It is what it is. Sunday. Got here at 1:20pm. It's now 1:55 and we've gotten thru 10 numbers. Still…read more6 more to go for me

I had to renew my driver's license. It's $93.00. The queue…read moremoves pretty quickly. There were 4 windows open. They have protective glass in front. I guess some clients can get emotional. The staff is pretty nice. I thought they were kind and efficient. Free parking. Watch for bicycles as you back out.