I really like this ama location, strictly because of the encounters I have personally had with the staff. Whenever I have been the staff have always been supe nice and really helpful.
When I was trying to change over insurance and went to another agenncy I felt more confused than when I went. Going to ama the Agent, who I think was named Justin, walked me through the process, helped me track down the documents I needed and overall saved me from a meltdown.
The last visit I had Briann, who not only was super friendly and helpful. But she was able to give me the paperwork I needed for my health cards and explain why the number I had wasn't working, when no one ese knew. So 10/10 customer service indeed!
The only con is that, you can get your insurance cheaper and there is a membership needed but for me, in the end it is worth it! read more