I had an exceptionally positive experience during my Class 5 examination, largely due to the…read moreprofessionalism and supportive demeanor of both Examiner Ruby and Receptionist Zainab. Examiner Ruby conducted the assessment with remarkable composure and clarity, providing precise instructions that significantly alleviated my initial nervousness. Her fair and respectful approach fostered a comfortable testing environment, allowing me to perform with greater confidence and ease. Equally commendable was the assistance provided by Receptionist Zainab, whose warm and welcoming attitude set a positive tone from the outset. She managed the check-in process with efficiency and clarity, ensuring that all procedures were explained thoroughly and executed seamlessly. Her courteous communication and willingness to assist contributed greatly to a smooth and stress-free experience. Overall, the combined efforts of Ruby and Zainab exemplify a high standard of professionalism and customer service, making the entire process both well-organized and highly reassuring.

It was a very pleasant experience from the staff and examiner. I passed my class 5 road test, my…read moreexaminer was firm but very courteous. Highly recommended!

No one likes having to deal with places like this. No matter what reason you go in for, you always…read moreend up leaving much, much poorer than you were when you went in. Considering that nonsense, this place is almost a delight to deal with. There are rarely ever line ups, the staff are super friendly, helpful and patient. I went in for one thing and ended up adding another 3 things to the list.....oh, you do THAT here too? Okay well, might as well take care of that while I'm here! I'm not totally sure, but I would think the prices for things like getting a copy of a birth certificate or renewing your license are set by the government, and the registry offices add their own "admin fee" on top of it. I don't deal with these kinds of places very often, so I can't say whether or not their prices are comparable to others. All I know is I was in and out in about 10 minutes. Considerably poorer, yes, but at least it was quick.

If you work or live in the downtown area, this would be the place to go for all your registration…read moreneeds, located on the main floor in Scotia Place. Went at lunch time since it's steps away from my office and no line ups. The best part compared to all the other registration places I've gone is that the people here are friendly and actually seem like they like their job. Another bonus compared to the one by my place is that they appear to also accept credit card instead of just cash/debit.

I just went in to MAC after going to my local registries in Millwoods. Each time I go to my local…read moreregistries, I seem to have a problem renewing my licence. I have a commercial license and need to get a drivers medical each time I renew. The last time I renewed I had a new picture taken by the very same person who I dealt with today. She wanted to take a new picture for some odd reason and I refused. I felt there was no need as I just had a new picture and today, I was not "photo ready." (I know it sounds shallow), but I was not looking the greatest today. She refused to renew my licence unless I took a new picture so I went over to MAC. I was in an out of there in a matter of minutes. I was so pleased with the level of service and the level of professionalism that I will always go back and will forever refer this company!!! It is stressful enough to renew a commercial license with needing to do so much; but, to be treated rudely makes it an awful experience, and on my birthday to top it off! NO more of that for me though! MAC is the place for me now! Thank you

e ever. Showed up on time for my test 30min early doors we're locked with a paper on the door…read morestating they're opening at 12:00 pm on Sunday April 1. The date is Sunday March 31. It took time to get paper work together once employees showed up and logged into their computers by the time they were ready for the test it was almost 12:30pm. Unfortunately the vehicle that I was taking the test with had light tint on the front windows but I had another vehicle about 5 min away but I was told there wasn't enough time and already past the 45 min for the test I didn't argue and ask to reschedule ro a 2 pm that was available or next day. I was told that I already failed the test because of the vehicle and can't do the test until the next day, no problem. But I have to pay for test again and the text message that I got was for nothing

The service here is usually grouchy verging on condescending. I've had one normal experience here,…read moreall other times I've felt like I'm inconveniencing the employees by bringing my business to this registry. One plus is that I haven't had to wait long to be served, and haven't had to do anything other than renew my licence and registration, so my interactions with crabby staff have been brief. My spouse's experiences have been the same. Plus a 3% service charge to use credit cards, seriously? If I ever have anything more complicated than basic renewal, I'll go elsewhere.

Some of the most Unpleasant people I've ever dealt with. They make you feel that They are doing You…read morethe favor. Some of the employees are totally Clueless as to how to do their jobs. Even with the computer screen right in front of them....'Umm, I don't know'. REALLY??!!! They are also straight up CROOKS! Besides charging me for a road test that I did not need, ask for, or require (????), they wanted to charge me to renew my license and my registration....which isn't due until NEXT YEAR! STAY AWAY!!!!

I want to this registries to take class 1 knowledge test and one of the stuff ask me my license I…read moregave it to her and all of of the sudden she told me that I can not do test and was very confusing

no rating, this location is absolutely the worst registry I have ever been to. The staff was rude…read moreand aggressive, there was no regard for any customer in line. Was in line for 1 hour!!!

Staff are not very helpful. They are not willing to help customers asking for help over the phone…read more They will ask you to come in person and do it! I called in to rebook my road test and the lady told me to do it online which actually doesn't work. The email they provided don't even exist. I even tried to manage the booking online but there was no confirmation number on the email they sent me. With all the Covid restrictions and stuff, they still prefer in person visit. Ridiculous!

No matter how long you have to wait in line at the West-End Registries it always seems longer than…read moreit actually is. Why? Because they are always playing those annoying Just for Laffs skits on the big screen TVs behind the service counter on a constant loop. I've been coming here for a few years now and it's always the same! They have ShawOpen wifi now so at least you can surf the net while you're waiting. Or write a Yelp review... To avoid the lines from hell, the best time to come here is mid-afternoon on a weekday. I came in to renew two registrations and there was only one person ahead of me. The wait was probably around ten minutes even though the Just for Laffs made it seem like an hour. The transaction went by quickly but registration renewal is a pretty routine thing anyway. The staff are friendly enough but they all seem phased by the ravages of routine. In other words - they're bored. They're probably slightly desensitized to normal human interaction from the multitude of people stopping in without the correct paperwork who in turn throw a tantrum when they are refused service. Honestly, it's annoying to be turned away because you don't have a notarized letter from your stork filled out in triplicate by Brazil's ambassador to The Cayman Islands. And a current utility bill. It's always best to check online to see exactly what you need before standing in the Just for Laffs line. It saves you an ass-tonnage of heartache. They finally accept credit cards here now but you have to pay a 3% fee. It's best to bring cash or just use debit. Maybe they're using the 3% fee to pay for a wider cable subscription package? Doubt it.

This place is always busy but the service is excellent. The people are friendly and there is…read moreusually lots of free parking out front. They offer all the usual registry services - registering your vehicle, administering learner's tests and drivers test. When comes time to pay you will pay extra if you have to use a credit card and a little extra for debit.

A group of staff don't know anything about work, I don't recommend anyone to come and do service…read morewith them I have waited one year for berth certificate because they don't know what is the process + rude staff & management If i can give - 5 stars

I can here to change the address on my license. I arrived after work on a weekday and was…read morepleasantly surprised that I was served within about 10 minutes. I've been to two other registries in the downtown area and have waited longer. The staff were quick, friendly and thorough. It's one of the better registries I've been to.

I am writing this comment to commend Abbey Road Regististries Service for their outstanding…read morededication and professionalism. Their service is not only rewarding but also uplifting, thoughtful, and caring. The team consistently demonstrates a high level of excellence, making every interaction a pleasure. I am thrilled with the exceptional service I received and highly recommend Abbey Registtries Service to anyone in need of registry services. The well-mannered and highly trained staff truly deserve recognition for their hard work. I am incredibly happy and touched by their exemplary service. Esayas Bulli esayasbulli@gmail.com 9312800342

I should have looked at these reviews before I went. I just needed some paperwork commissioned, and…read moreapparently they will not commission child support arrears paperwork. I had no idea they can choose what type of paperwork they will commission. I have always gone to the registry to have any paperwork commissioned. The attendent was very smug about turning me away. This was the worst experience I've had a any registries I have ever been to. Go elsewhere!

was told I needed a drivers medical for my class 3 upgrade. went and spent $125 on a drivers…read moremedical. came back and different clerk told me I didn't need one. I am unable to get a refund or use my medical for renewal. first clerk has always gave me the runaround whenever I go there but other clerks are fine. Will be taking my business elsewhere.