My friend and I had an awesome experience here with the staff members at about 3:30 on June 6th,…read more2020. My friend had driven up from Calgary and was in the middle of a road trip where her front bumper had become unbracketed/was dragging on the ground. They helped us free of charge and popped it back into place! We were very thankful as she needed to drive back to Calgary and a quick fix like this helped her get home. This is mostly a comment on that staff. They were friendly and helpful. Without them she may not have been able to get back on the road. There was only about half an hour left in their shit and they helped us out quickly! Thank you!

I needed My tire pressure monitor fixed and my license plate reinstalled Josh and Nick were rock…read morestars I was in-and-out and they were very pleasant.

I used to go to another business for car services but I wasn't happy with their customer service…read more Someone recommended fountain tire and I think I've been their customer since 2015! I'm very happy with their inspections and reporting system! If a service is needed, the price of parts and services are pretty good! I have bought tires and rims from them too and I'm very happy with the products and also I'm happy with the value! The staff is always very polite, kind and helpful and they try their best to provide the best possible service. I'm a very satisfied with my experiences and I definitely recommend this business!

you have recently did a service of changing new tires and alignment at you downtown shop. before i…read moreleft the shop i told the guys why was my car making funny noise all of a sudden. they told me something could be wrong with it and they would be happy to look for it. they told me it was already like that. but no it was not. i left because there was something fishy going on. then after a couple of days my battery stopped charging. it was the alternator or something they fucked with. today i stopped working just because of you guys. i hate you for doing that. i wish Karma gets you all. Sent from my iPhone

Highly recommended. the team helped me out with no upsellng or pressure. A wonderfully clean and…read moreorganized store with friendly staff. I will be back and I will recommend this location to friends and family.

I was at the Winterburn location in Edmonton for an oil change when they offered to check my tire…read morepressure and their technician found a bulge in my drivers aide front tire. I can't tell you how grateful I am that they spotted this! They then helped me pick a new set of front tires and I will be back on Monday to have them installed as they need to bring them in. I have been going to them for a few years and have always found them to be honest and helpful and as a single female apprentice their help, which is offered without pressuring me and backed up by their knowledge. Thank you Alex, Manny and Tyler for looking out for me!

Went in yesterday to deal with a missing part in my oil filter that had been accidentally tossed…read moreout during my last oil change at another franchise location of this company. Brian and the rest of the staff were extremely accommodating and immediately took care of every single detail of the situation. Very professional and punctual service. They were quite knowledgeable of the vehicle they were dealing with. I highly recommend this location.

What more can I say. If I could give a negative review I would. I took my car in to the 2524…read moreGuardian Road location on January 2, 23 & paid for a full synthetic oil change (the Ultra) costing me almost $160. my car had just over 92,000 km. The tech did the change, showed me clean oil on the dipstick & asked me to reset my car's oil life to 100%. the service sticker suggested coming back for another change, Jul 2, 23 at just over 102,000k. On Jan 3, 23 I was showing my daughter how to check oil & when I pulled out the dipstick the oil looked extremely black and thick. I was concerned & because the receipt had a 7 days warranty, I called the shop. The person answering said it is normal for the oil to be dark after a change because a few drops of old oil left will tint the new oil. I was somewhat satisfied with the response but over the next week I continued to be concerned because the oil wasn't just dark, it was thick and didn't look right on the dipstick. I called several times in Jan 2023 and was getting irritated with having to tell the same story and the techs just kept saying that I should have gotten an engine flush. Then with my calls it turned in to me being outside the 7 day warranty and I should have gotten an engine flush. I began to just give up and hope the techs were right but by about the end of feb 2023 the check engine light began coming on & this was really concerning because I can't afford to pay for engine issues. By the end of March 2023 my check engine light was staying on and my car was not working well, stalling at intersections & just sounded like it was struggling to even run. I was constantly checking the oil and it was now in what looked like beads on the dipstick. I reached out to a friend who had a shop & when I brought my car in they found a code and one of the reasons for the issue was sludge in the engine due to " "lack of oil changes" .the mechanics changed the oil and filter. They were shocked at the smell of the oil, the condition of the oil and filter, saying there was NO way a full synthetic oil and filter change was done the beginning of Jan 2023. In fact, they said the condition of the oil was worse than they have seen in the heavy equipment they service. They said the engine was struggling because the oil was so sludgey it wasn't moving through the engine like it should & my engine would never have made it til July 2023 for the next jiffy lube suggested service, in fact it is likely that it would have seized within the next couple weeks. I reached out to Jiffy lube & left a message retelling the story and what my friends shop had found. There was NO response so I called Jiffylube and again had to retell the story and asked to speak to the manager or get the contact for the franchise owner. I was told that they manager wasn't available. I was so upset, I told them I wanted to talk to someone now I would be filing complaints with BBB and whomever else I needed to. Suddenly the manager was available. I had to again retell the story as the manager said he knew nothing of this issue. He said he would speak with the district manager, look for the video of the date of the change and call me back. On April 3 the jiffy lube manager called me, saying said they couldn't find the video from the pit for the day of my oil change but he spoke with the district manager and they would reimburse for the initial oil change plus the cost of the second one but only if I provided proof in the form of letters from the owner/mechanics and pictures. I also said that I would be having the engine checked & would be wanting them to reimburse for any damages that may have occurred as a result of the Jiffylube "lack of servicing". on April 17, the req info was emailed to Jiffylube & the manager called the owner of the shop doing my second oil change & they talked about my situation and how jiffylube planned to remedy what had happened to me. Despite asking for all correspondence in writing, the franchise owner called me and left a msg for a c/b. I responded to this call by sending an email telling them I needed things in writing and to please send me what the resolution would be and I never heard anything. I emailed again on I believe two more occasions and giving a time Frame for resolving things (as he had discussed with the second shop owner) and to date I have not even received a response. I am questioning if this is because I am a woman and being taken less seriously than if it was a man addressing an issue? IDK but needless to say, Jiffylube said they would fix what they messed up and then ghosted me. Now I have a car with engine problems and I am going to my friends garage to get an assessment of the engine.

Although I've seen my dad do oil changes in his life time, I am by no means handy. I'm lucky to…read morehave a Jiffy Lube nearby where I can take my vehicle in to do a quick oil change in the comfort of a heated area rather than me slide under my dirty garage risking oil spill out all over my face. The upside to Jiffy Lube is that you're paying for the convenience and comfort. An oil filter and some jugs of oil would set you back about thirty to forty dollars if you were to go out and purchase it yourself. Then of course is draining the oil and replacing the filter. Usually it takes my dad and I about anywhere from 30 mins to 40 mins to do this since we rely on the powers of gravity to drain the oil. Jiffy Lube charges from 59.99 to about 109.99 based on the type of oil you use. They also do the job a fraction of the time and they also check other fluids and parts of your vehicle while you wait in your car. That's right. You pull up to the bay and never have to get out. You are literally in and out within 10 to 15 minutes. My most recent experience was quite alarming though. Owning a car requires maintenance and you have to put the money out to ensure that it runs for a long time. The last time I was in Jiffy Lube they recommended I do a transmission fluid flush. At the time, I had a "guy" who could do these jobs for me inexpensively. So I opted to not do the flush at Jiffy and decided to book an appointment with my "guy". Around the same time, I also had a coolant leak (hence my review of buying the hose from Acura previously) so I replaced my coolant hose as well as gave it fresh coolant. Since Jiffy Lube records all of my visits, the technician notes that I previously declined a transmission fluid flush and upon checking I should replace it. The same applied to my coolant as well. These technicians were not aware of the replacement fluids I had done in the summer and now under their "inspection" they are recommending me do these extra jobs offered by them. I believe that's a little shady of them to try to upsell their services. I believe they are under the impression I am clueless when it comes to car maintenance and I need to take their word for these recommendations without question. I told them I'd think about it and simply paid for my oil change and drove out. TL;DR: Fast oil changes. Beware of service techs upselling you things you don't need. Do research!

I've taken my vehicle to Auto Imports multiple times. I am always treated well by the staff.read more

Safety inspection:…read more Safety inspection: We took our used vehicle for an insurance inspection. The fee was reasonable to pay for finding them online. We knew we needed to do some work and it was expected buying an older vehicle. We do need it to be up to standard to feel safe and reliable. We got the report and over-priced estimate but we just assumed today rates are very expensive repairs to vehicles. We took the report at face value and paid a fee and we were not willing to put out 4000 for repairs of a 2009 Lancer. We then took it home and ordered parts and did repairs ourselves on weekends and evenings. We used the report given to make all the safety requirements listed that needed to be DONE according to the in inspection report Auto Imports provided. We then took the vehicle back to them after we did all the required replacements listed on their report and paid for a wheel alignment as well as it was also required on our list as another fee for safety inspection. We then were told a whole NEW list of repairs again pricing well over 3000. The repairs listed were NOT on the original repost. They came up with a Whole new list of repairs to be done. This is not a good way to do business. The same mechanic did both reports... I ask how it is possible and how it is fair to the average working person. We needed a smaller vehicle cheaper on gas for commuting to and from work. I do not understand this type of Shady business practice. No matter what you say... in defence it is never going to explain this type of business practises. You give a person a report of repairs .. a person using this list like a checklist to do repairs only to then make a NEW list of repairs. Either you need a new mechanic or like I say Shady business. Trying to take advantage of people in today's economy is horrible.

This is my go to place for oil changes.I always look forward to going, as the staff here are…read moreawesome. There always happy, joking with each other. It's a great environment. My daughter was there a few weeks ago, she went in to tell me what a great group of employees. She enjoyed the conversation with the employee. She was quite impressed and that's a hard thing for her to say, she always find some kind of fault with people's customer service else ware. If she says there great than they are!!! Great job guys!!!

I drove in for an oil change at 9am and nobody was there so I was in and out lickedy-split (under…read more30 min). I sat in my car and played on my phone while they did my oil change, but the tech did ask me approximately 700 questions during this time (trying to get me to buy other services, definitely common among oil change Express places), so don't expect to be left alone to candy crush. I got those sweet AMA points and the oil change cost $70 (for the regular oil - he gave me a list of choices and I went El cheapo).

We've been getting service for our commercial vehicle for two years now. We highly recommend Atlas…read moreAuto due to a few things that we feel make them different. They are providing quality work and take the time to show and explain what is really needed to be done. Reasonable prices and friendly customer service in addition to the above makes the a trustworthy company. Recommend!!!

Amazing staff, knowledge and trustworthy. Trusted them with my Maybach and my wife's GLE AMG. They…read moretook pristine care of both. Helped me understand various components of the vehicle that I didn't know were issues, but ensured I wasn't overlaying for Mercedes parts and whatnot. Better them than the Mercedes dealership in my opinion, as they have a specialist in-house that covers high end German-made vehicles for 15yrs+.