Mitch and Anthony have taken excellent care of my vintage 1997 BMW since my husband passed away…read more They are thorough and detail-oriented, and always try the most cost-effective route first. I trust them with all my vehicles and would highly recommend them, especially if you are a not a car person. Where other mechanic shops might take advantage of young women who are not car-savvy, Jass Auto takes particular care to explain everything and send them safely on their way with reasonable cost.

No response for service request. Nor did they bother to tell the reason. It makes you wonder if…read morethey really want your business or just ignore you for some reasons.

Love this place. Both my husband and I take our Mercedes SUVs here for service. The quality of…read morethe service and customer service is exceptional. They are honest and do their best to source reasonably priced parts. They are very forthcoming with what needs to be done. Prices are better than what you would pay at the dealer. I trust this team. Our family has been using them for over 5 years.

This is just a word of caution for anyone with an import automobile who is thinking about using…read moreKarmac - the german Autohaus Ltd at 17304 Stony Plain Road in Edmonton for any repairs. STAY AWAY FROM THEM They are either grossly incompetent and do not know the first thing about repairs or they are complete crooks, perhaps a little of both. Let me tell you my story. A couple of months ago my 2005 Jaguar "S" Type encountered a power drain and the battery would die overnight. I tried to get it into Jaguar Edmonton but they were booked solid for a couple of weeks. I saw on Karmac's building that they advertised they workd on Jaguars so I took it to them the next day ( maybe the fact that I could get them to look at it so quick should have been a tip off to their incompetence) They kept my car for 8 days and during this time did nothing to it, they said they could not find the power drain and charged me almost $1,000.00 for keeping my car over a week and doing NOTHING. They even admitted that there were many days when they did not have time to work on the vehicle. Last week I took the car into the Jaguar dealership and surprise, surprise they found the problem and fixed it in 2 hours at a price almost half of what Karmac charged for doing NOTHING. To reitereate if you do not want to be cheated by a bunch of crroks STAY AWAY FROM KARMAC

Trustworthy & honest family run auto repair service that keeps you on the road with great service…read moreand good value. Shawn and his talented team take care of all my maintenance and servicing of my vehicles. Recommend them to anyone looking for quality work and exceptional service.

Wanted to get brakes and clutch repair plus check them out for other more extensive repairs on…read moreanother vehicle. They were quick to answer but they added things and were very sketchy about a quote. When asked for clarification the price and conditions changed. Not a place I believe I can trust to be honest and up front. PS a text does give clear answers and when it isn't, pick up the phone!!!

I've taken my vehicle to Auto Imports multiple times. I am always treated well by the staff.read more

Safety inspection:…read more Safety inspection: We took our used vehicle for an insurance inspection. The fee was reasonable to pay for finding them online. We knew we needed to do some work and it was expected buying an older vehicle. We do need it to be up to standard to feel safe and reliable. We got the report and over-priced estimate but we just assumed today rates are very expensive repairs to vehicles. We took the report at face value and paid a fee and we were not willing to put out 4000 for repairs of a 2009 Lancer. We then took it home and ordered parts and did repairs ourselves on weekends and evenings. We used the report given to make all the safety requirements listed that needed to be DONE according to the in inspection report Auto Imports provided. We then took the vehicle back to them after we did all the required replacements listed on their report and paid for a wheel alignment as well as it was also required on our list as another fee for safety inspection. We then were told a whole NEW list of repairs again pricing well over 3000. The repairs listed were NOT on the original repost. They came up with a Whole new list of repairs to be done. This is not a good way to do business. The same mechanic did both reports... I ask how it is possible and how it is fair to the average working person. We needed a smaller vehicle cheaper on gas for commuting to and from work. I do not understand this type of Shady business practice. No matter what you say... in defence it is never going to explain this type of business practises. You give a person a report of repairs .. a person using this list like a checklist to do repairs only to then make a NEW list of repairs. Either you need a new mechanic or like I say Shady business. Trying to take advantage of people in today's economy is horrible.

Did a check up on my car. Very informative and got a new startup and horn in my car, as well as the…read moreengine light was no longer lit. Great service and 100% will come back again when my Nissan is in trouble.

For non-routine car maintenance and repair don't use this shop at all. They don't accept the…read moreresponsibility of their negligent repair and like my case that their negligent repair caused water intrusion and cost me more than my original repair, you may end up with a bigger bill than the original repair.

My friend and I had an awesome experience here with the staff members at about 3:30 on June 6th,…read more2020. My friend had driven up from Calgary and was in the middle of a road trip where her front bumper had become unbracketed/was dragging on the ground. They helped us free of charge and popped it back into place! We were very thankful as she needed to drive back to Calgary and a quick fix like this helped her get home. This is mostly a comment on that staff. They were friendly and helpful. Without them she may not have been able to get back on the road. There was only about half an hour left in their shit and they helped us out quickly! Thank you!

I needed My tire pressure monitor fixed and my license plate reinstalled Josh and Nick were rock…read morestars I was in-and-out and they were very pleasant.

Absolutely best shop in Edmonton the new owners, Travis and his wife, are awesome as is Bobbie out…read morefront. Travis really went out of his way to make sure our Escape was fixed right. He actually came in after hours himself to run diagnostics on it and figure out what the problem was. Bobbie has worked her butt off getting the best price on parts to make sure that our repair didn't cost us an arm and a leg. I would suggest that anyone who needs work done go in and see them to get it done. We had extensive work done on our Escape there after other garages couldn't tell us the issue. I also bring my Mini there for full service when it's needed. No job is too big or small we've had tires replaced there, a remote car starter installed, lube oil and filter done. W

Thanks for being able to see my car so soon and having it repaired so quickly! I will definitely…read morecome back if I need any work. Always done in a timely manner with great customer service. Would highly recommend!

This business tried to take advantage of my mom, who is a senior. All that was needed was a simple…read morerepair of rewielding her exhaust pipe. Instead, they tried to tell her the muffler needed to be replaced, as well as the exhaust pipes for a quote of around $750. Thankfully, she got a second opinion and was told it was a simple wield job, and it cost her less than $190. This business should be ashamed of themselves. My dad was a mechanic and had not just his mechanic ticket, but every ticket that was possibly associated with it, including heavy duty. We just lost him, and I'm disappointed when businesses think they can take advantage of people. Anyone I know will not be using your business as we will be spreading the news of my mom's experience. Do not trust this business, or if you're tempted to please get a second opinion first.

This exactly what I needed in a muffler shop. Friendly, knowledgeable staff, prompt service and a…read morefair price. They created a custom muffler for my 30 year old Toyota fork lift in less than 24 hours for hundreds less than I was quoted by the Toyota parts dealer.