Getting my oil changed is one of those things I hate. Jiffy lube is pretty pricey, and any guy I…read moreknow would say, "you know you could change the oil yourself for $15." True, but I can't change my oil myself. I'm not car equipped, and the other day the check engine light came on my dashboard. Before panicking and sending my car to the mechanic I checked, and saw I was well overdue for an oil change. Wanting to get my oil change done quickly (it was a Friday afternoon and I knew I wouldn't be able to book an appointment somewhere with a mechanic until Monday) I came to Jiffy Lube. There are two Jiffy Lubes in Leduc, one in Leduc Common and this one on Sparrow Drive. I came here and got in right away. The girl working was nice, and I appreciate that she didn't try to upsell me on different packages. I've been to some drive-thru oil change places (and non-drive thru places) where they will try to get you to buy a more expensive oil change, or they'll say "you need your air filter replaced because it's too dirty" when it really isn't. She showed me the air filter, and said "you should be good until next time." I appreciate there wasn't a spiel about me needing to buy a new filter. It was fast and friendly. The free wifi was a really nice touch as well. The downside to Jiffy Lube is that it is pricey $75 for an oil change. If you collect airmiles they take that so you can get a few airmiles. If my check engine light hadn't come on then I probably would have booked my oil change somewhere cheaper, but the job got done and I had a relatively painless and stress-free experience.

Our receptionist at work called me this morning and told me she was at jiffy lube and the guy…read morechanging her oil told her she had a pretty bad oil leak and needed to get it repaired right away told her that when she revved it up it squirted pretty good she was advised to take it to go auto and not drive very far but she told them that she would get the mechanics at work to look at it. After close inspection by myself and another mechanic we both found independently that they had spilled oil while filling the engine and no leaks found. As a single mother she was very concerned that it would cost her a lot of money that she doesn't have to spend right now. Would just like to say that not all mechanics are incompetent or crooked like these guys are sorry ladies

Popped in for an oil change and had a great experience. The gentlemen working were funny and…read morepositive and very helpful. They made the short wait very enjoyable. I had been having trouble with my head lights and they were able to fix the lose connection and replace the one which burnt out. I will definitely make this my home base for oil changes in the future!

Today I brought my vehicle in for an oil change. Everything was pretty much good except I found the…read moretechnicians attitude very poor. they asked me if I wanted washer fluid I said no well they had my hood open. I asked if they could pour the rest in the jug I have in my car. She turned around and said well you should've said something earlier. She then proceeded to put all her weight on my power tailgate to close it instead of using the button and when I said something about her to use the button, she just walked away and left it half open. It didn't damage my tailgate, but I'm pretty sure that's not good to put your weight on somebody's tailgate like that. Also found the price compared to other companies like lube city or Midas are very high. I paid $140 for a synthetic oil change.

Highly recommended. the team helped me out with no upsellng or pressure. A wonderfully clean and…read moreorganized store with friendly staff. I will be back and I will recommend this location to friends and family.

I was at the Winterburn location in Edmonton for an oil change when they offered to check my tire…read morepressure and their technician found a bulge in my drivers aide front tire. I can't tell you how grateful I am that they spotted this! They then helped me pick a new set of front tires and I will be back on Monday to have them installed as they need to bring them in. I have been going to them for a few years and have always found them to be honest and helpful and as a single female apprentice their help, which is offered without pressuring me and backed up by their knowledge. Thank you Alex, Manny and Tyler for looking out for me!

I had a previous oil change done in BC where the oil filtre was not on properly and we drove to…read morealberta, so needless to say, I was a bit apprehensive to go to another quick oul change shop. Thankfulky I found the Jiffy lube here in St. Albert. The customer service was awesome there. They were friendly and fast and I felt welcomed there. Also can we mention the awesome displays they have when you drive by?! They seem to be a festive bunch. Altogether it was a great experience and my car is still in one piece. That reminds me, I better go back for the next oul change!

brought my 2015 truck into jiffy for oil change and was charge $237.03 just for a oil change. They…read moretried to sell me on a couple of things but declined. when they were finished 20 minutes, the service provider came to window to collect and I asked are you not gonna check my tire pressure or wipers and what about grease . nothing just a bill and told not to come back. Corey the owner came upto my truck and started talking bad and saying do not come back here. This is one fire Cracker that needs some help. No more shitty service from them for this guy

OMG are these guys good. They checked the cabin filter during an oil change. My 7-year-old Ford…read morestill had the original filter. It makes me sick to think about how dirty it was. Neither the dealership nor any other oil change shop has ever asked me if I wanted it checked. Extremely happy I chose this place instead of the other sloppy, money-hungry places I have gone to in the past. I can breathe clean air again - thanks Jiffy Lube Spruce Grove for doing your job properly. Shannon E.

Nice people, good quality of service and need no apointment, fast and reliable quality of service.read more

I purchased winter tires and steelies here 2-3 years ago because they offered the best price I…read morecould find, and I called a LOT of places. The fellows behind the desk are always very pleasant, even when they are slammed. They charge a reasonable price for storage of my off season tires and get my car in and out in reasonable time for my booked appointments. There was a part I thought my car needed this past winter for the undercarriage, they brought it in but didn't sell it to me because they said I didn't need it so why spend the money? I appreciate the honesty as my mechanical knowledge is lacking Today as I brought my car in to have my summer tires put back on, the one fellow even remembered I worked nights and I hadn't seen him in 6 months. Great vibe coming in and leaving. Thanks guys, from one happy chick to a great team!

My mother got winter tires here and they offered storage for the summer tires. When my mom went to…read morehave the summer ones put back on, they 'couldn't find them' and offered no reasons why they were missing, and offered no compensation for the missing tires. The person she talked to also seemed to not really care either and was unprofessional. If you do buy tires from here, take your others home so they don't 'lose' them.

Brought my car in some time last year , the service is great and unlike other places , don't find…read moreanything else that needs fixing. I've brought my car back a few times since for basic repairs or replacing... They won't gouge you ever . Highly recommend

We've been long time customers and we used to be incredibly happy with the service here, and…read moreoverall experience dealing with this company until recently. We called back in June to have our car looked at and NO ONE got back to us. We followed up the other day AND still no one can do anything for us until much too late. Really disappointed in the customer service. Incredibly frustrated that we couldn't count on them to keep their word and 'get back to us' in a timely manner. We were completely dismissed and it feels like our customer loyalty isn't valued or appreciated and that's very upsetting.

Had our fifth wheel in for service & dealer didn't get the TPMS sensors installed in the 2 weeks it…read morewas there. Popped over to Fountain Tire Nisku, & they stayed late & helped us on the spot. Even ran to another local tire shop to get the parts we needed. Best customer service we've ever experienced!

I have been going here for over 10 years I will keep going here. They may be a few dollars more in…read moreprice then costco or other discount stores but they will take care of you and be there when you need them to be. Chris at the Leduc store has always been there to get me a quote, give me advice and always tells me the truth on what is needed now and what can wait. No pressure, who does that kind of service any more? My Vans, Trucks, wifes car and trailer for tires and repair work. Give them a shot