Mitch and Anthony have taken excellent care of my vintage 1997 BMW since my husband passed away…read more They are thorough and detail-oriented, and always try the most cost-effective route first. I trust them with all my vehicles and would highly recommend them, especially if you are a not a car person. Where other mechanic shops might take advantage of young women who are not car-savvy, Jass Auto takes particular care to explain everything and send them safely on their way with reasonable cost.

No response for service request. Nor did they bother to tell the reason. It makes you wonder if…read morethey really want your business or just ignore you for some reasons.

Fixed exactly what I needed without charging arm and a leg…read more Also tightened e-brake release cable that had been loose for years without charging and without even asking. Makes me trust this business. Would recommend.

I took my 2017 Mercedes GLS to EC Auto Repair Edmonton on November 2, 2025, and it turned into one…read moreof the worst experiences I've ever had with any mechanic shop. My vehicle stayed in their shop for 4 days, and after the inspection they told me that my driver-side lower control arm was broken and that the thermostat needed replacement. They charged me $3,600, but never provided any proof, photos, or explanation showing that the arm was actually broken. They also refused to give me the parts invoice, never showed the cost of the parts they used, and provided no breakdown at all. They charged me $2,200 just for labor, yet this job normally takes around 3 hours, not multiple days. When I asked for labor rate, time, or details, they didn't provide anything. The whole process felt unprofessional, unclear, and extremely overpriced. The worst part is that after I picked up my car, it had even bigger problems than before. The vehicle started having new issues immediately, and now I have to take it to another certified Mercedes mechanic to fix whatever was done to it. I honestly have no idea what they did to my car, but the quality of work seems extremely poor. I am very disappointed and strongly warn anyone with a high-end vehicle: do not trust this shop with your car. They provided no transparency, no proof, no proper documentation, overcharged for labor, and returned my car in worse condition than it arrived.

BUYER BEWARE. They are liars!!! $6700 bill and the issue…read morewas never repaired! all issues started happening again. no parts were replaced that were claimed to be! They refuse to warranty the work!! the bill is attached so you can read their lies!!

The dealership told us that our BMW was leaking coolant for the air conditioner. We looked up…read moreEurotekk on the internet, and brought it in for a second opinion. Alin told us that there was a misdiagnosis from the dealership - there was no coolant leak, and the issue was a combination of not selecting the proper air conditioner settings and potential engine oil vaporization into the cabin from a leaky hose, which may explain why the engine sounded so rough. My wife noted that unlike the staff at the dealership, Alin was very courteous and professional, taking time to explain everything in a very clear, detailed, and logical fashion, helping us understand what the issue is with our vehicle. After replacing the vacuum hose and clearing out the carbon build up from the engine, our vehicle runs extremely well, and we are satisfied with the results, and the knowledge and service Alin has provided.

They don't know how to prioritize the vehicles. They hold off on bigger jobs for months, sometimes…read moreyears, so they can pump out the fast cash jobs. You can almost guarantee you'll have to go back a second time cause either a)the problem wasn't fixed or B) something else just happened to fail as soon as you drive away. Prices have almost tripled in the last 6 months, and sometimes I've seen people waiting 15 minutes before someone even greets them. They order wrong parts or forget to order them complete then lie when questioned about the ETA, passing the blame off. But there's never a shortage of alcohol and cigarettes in the break room, or random alcoholics spouting racist jokes off. One journeyman technician on site out of the 3 that pull wrenches.

Great friendly service. Good pricing, not inflated like dealerships are. Easy to call and book…read moreappointments. Clean waiting room. Always happy to recommend services but they don't push or pressure you to do them until you're ready and able.

I needed a pre purchase inspection asap and it was done quickly…read more Follow up was prompt as it had major leaks "everywhere". Firm advice not to buy was greatly appreciated! Thank you Kire.

I have never had such a bad experiance in my life with a mechanic or shop…read more These people are the most disorganized shop I have ever seen .They have no pride in thier work and should not be trusted . They do not live up to the word or time line STAY AWAY

Disappointed. I really wanted to like this family owned business but they have the same business…read morepractices as those dealerships - not in a good way. To be transparent the service they provided for me was from some time ago (hope they have changed their business practices since then). Went in for an oil change and when asked if I could bring my own oil, it was frowned upon by the owner/mechanic. Other businesses have no problem with this practice in my experience (and to this day I continue to bring my own oil and oil filter to get my oil change). After the servicing, they gave me an invoice of all these "problems" with my vehicle. Every break down even down to the windshield wipers. This is the same practice that is used at dealerships when they want you to spend your hard earned money on nothing. Knowing this, I went to another mechanic for a second opinion and none of those problems mentioned by this auto repair shop were any problems my vehicle had. Dishonest for the sake of financial gain and taking advantage of an individual that has little to no knowledge of cars - bad for a business model. At the time there was an incentive of 10% discount the next service when an individual writes a review. How can anyone trust reviewers rating this business 5/5 when there is an incentive gain? Bias for a business for a discount. Even if you are a small business trying to survive in this economy, being dishonest is not the way to go. Consumer Beware! (Original Google Review written a year ago)

I ran over something and the tire was leaking bad, I called this business and the guy was super…read morehelpful and a pleasure to deal with. He got me in right away and took care of me. I will always come here with anything concerning my vehicles. It's hard to find a mechanic you can trust and I just did.