Mitch and Anthony have taken excellent care of my vintage 1997 BMW since my husband passed away…read more They are thorough and detail-oriented, and always try the most cost-effective route first. I trust them with all my vehicles and would highly recommend them, especially if you are a not a car person. Where other mechanic shops might take advantage of young women who are not car-savvy, Jass Auto takes particular care to explain everything and send them safely on their way with reasonable cost.

No response for service request. Nor did they bother to tell the reason. It makes you wonder if…read morethey really want your business or just ignore you for some reasons.

Recommended ! My '09 Accord EXL was running rough and…read morepreviously went to another shop for spark plugs. Wai properly diagnosed the true issue and got everything put right. Prices were fair and car is running great.

A1 service and repairs. I'm extremely happy with the work done on my Ridgeline. Will recommend to…read moreeveryone.

Fixed exactly what I needed without charging arm and a leg…read more Also tightened e-brake release cable that had been loose for years without charging and without even asking. Makes me trust this business. Would recommend.

I took my 2017 Mercedes GLS to EC Auto Repair Edmonton on November 2, 2025, and it turned into one…read moreof the worst experiences I've ever had with any mechanic shop. My vehicle stayed in their shop for 4 days, and after the inspection they told me that my driver-side lower control arm was broken and that the thermostat needed replacement. They charged me $3,600, but never provided any proof, photos, or explanation showing that the arm was actually broken. They also refused to give me the parts invoice, never showed the cost of the parts they used, and provided no breakdown at all. They charged me $2,200 just for labor, yet this job normally takes around 3 hours, not multiple days. When I asked for labor rate, time, or details, they didn't provide anything. The whole process felt unprofessional, unclear, and extremely overpriced. The worst part is that after I picked up my car, it had even bigger problems than before. The vehicle started having new issues immediately, and now I have to take it to another certified Mercedes mechanic to fix whatever was done to it. I honestly have no idea what they did to my car, but the quality of work seems extremely poor. I am very disappointed and strongly warn anyone with a high-end vehicle: do not trust this shop with your car. They provided no transparency, no proof, no proper documentation, overcharged for labor, and returned my car in worse condition than it arrived.

I had very friendly service, the car was returned on time the price was as quoted and it was a…read morebetter price than I could have gotten at a dealership. It was a big job too.

They don't know how to prioritize the vehicles. They hold off on bigger jobs for months, sometimes…read moreyears, so they can pump out the fast cash jobs. You can almost guarantee you'll have to go back a second time cause either a)the problem wasn't fixed or B) something else just happened to fail as soon as you drive away. Prices have almost tripled in the last 6 months, and sometimes I've seen people waiting 15 minutes before someone even greets them. They order wrong parts or forget to order them complete then lie when questioned about the ETA, passing the blame off. But there's never a shortage of alcohol and cigarettes in the break room, or random alcoholics spouting racist jokes off. One journeyman technician on site out of the 3 that pull wrenches.

Really disappointed with the service. I came in specifically to have my catalytic converters…read morechecked because I suspected a loss of power. I explained this clearly from the start. After two hours--including a quick scan and a completely useless test drive--I was told exactly what I had already said: the car lacks power. The person I did the test drive with didn't even speak English, so I couldn't explain the symptoms properly. Why send someone who can't understand the issue? Then, at the end, they told me they could check the converters--but it would take another 1.5 to 2 hours with the car on the lift. That's exactly what I asked for from the beginning. No explanation, no accountability. Total waste of time and money.

the people did not give me my car back until i had to pay a 2100.00 fee for work that they never…read moredid.

Rick is one of the most honest people we have ever dealt with in relation to our vehicles. We…read morenever worry when we leave a vehicle with him and we are always happy with the results. Brenda H.

Awesome car repair shop, I had an issue with my power steering pump, I originally got it replaced…read moreat Canadian tire. About a month later I was having issues with my steering again so I took my car to Ricks Auto Service. They found the issue, called me and told me my best option would be to take my car back to Canadian tire because this issue should be covered under warranty, Ricks Auto Service didn't even charge me for the diagnosis of the problem. After this awesome experience I decided to bring my car back for other repairs I needed to have done. 5/5 stars for sure, great service and amazing staff!

Disappointed. I really wanted to like this family owned business but they have the same business…read morepractices as those dealerships - not in a good way. To be transparent the service they provided for me was from some time ago (hope they have changed their business practices since then). Went in for an oil change and when asked if I could bring my own oil, it was frowned upon by the owner/mechanic. Other businesses have no problem with this practice in my experience (and to this day I continue to bring my own oil and oil filter to get my oil change). After the servicing, they gave me an invoice of all these "problems" with my vehicle. Every break down even down to the windshield wipers. This is the same practice that is used at dealerships when they want you to spend your hard earned money on nothing. Knowing this, I went to another mechanic for a second opinion and none of those problems mentioned by this auto repair shop were any problems my vehicle had. Dishonest for the sake of financial gain and taking advantage of an individual that has little to no knowledge of cars - bad for a business model. At the time there was an incentive of 10% discount the next service when an individual writes a review. How can anyone trust reviewers rating this business 5/5 when there is an incentive gain? Bias for a business for a discount. Even if you are a small business trying to survive in this economy, being dishonest is not the way to go. Consumer Beware! (Original Google Review written a year ago)

I ran over something and the tire was leaking bad, I called this business and the guy was super…read morehelpful and a pleasure to deal with. He got me in right away and took care of me. I will always come here with anything concerning my vehicles. It's hard to find a mechanic you can trust and I just did.