I had my vehicle in last week for some suspension repairs after my dealership noticed some parts…read moreneeding replacing. After shopping around for quotes, I decided on Good News. Both calls I made to the shop were handled nicely by the team there, especially Kelsey. I immediately felt comfortable having the work done at Good News. Kelsey let me know part way through the day that one of the recommended repairs was not required, but a different fix would be needed. Kelsey and the Good News team managed the change in plan efficiently, had the quotes ready for me, and I felt they gave me sound advice to make good choices. My car was ready on time, within the expected cost, and is running really well after the repair. I would not hesitate to return to Good News for further work, and highly recommend this repair shop!

Nadia the mechanic absolutely rocks! The kind of mechanic that gives mechanics a good name…read more Awesome, just awesome!

Would give less than one if I could. Went in for brakes squealing. They looked at it and adjusted…read moresomething but said brakes are fine. $100 for Ubers and to check this. Still squealed. Back again. Totally condescending g "brakes squeal", " sounds fine to me", "it is normal for brakes to make noise and what was adjusted could have gone back", "it is a new noise". Waste of time and money. If you are female, avoid this or be mansplained.

Would not take any car there mechanics damaged valve cover gasket two times and still did not fix…read morethe problem. they required me to pay more money to have problem fixed after i have already payed 930 dollars to have it fixed . ended up leaving shop with leaking valve cover and went else where. horrible experience would not warranty there work and will cost the customer money without fixing ur problems.

Brought my car in for service, mechanic also inspected the vehicle. Did not pushany immediate…read morerepair sales tactics. Great, honest, reasonable priced local mechanic shop.

I want to give a big shout out to City South Automotive Services for helping my son out. He just…read moremoved to Edmonton from C.B.S., NL in October and needed an "Out of Province" inspection by the end of December. I searched this facebook page and found them. I was speaking with Lorieann and told her the situation. I couldn't get over the service that they provided my son. She even went to Motor Vehicle to get the necessary form needed to get this inspection done. They went over and beyond with helping him . . . I was blown away. If you ever need to get anything done with your vehicle, please reach out to City South Automotive Services, you WON'T be disappointed.

I was fortunate enough to be introduced to these guys in 1995. They have been repairing my car (and…read moremy friends) ever since. Strengths: Incredible customer service. They are genuinely not happy until you are. Clear explainations of problems, careful tracking of your vehicle history, friendly and skilled staff, willingness to refer you if someone else could do a job cheaper/faster/better. They are particulary good at recommending the cheapest effective options. Once the solution was to hit a part with a wrench; it worked, and they charged me nothing. On a couple of occasions where repairs were not spot-on, they fixed the problem without hesitation. Case in point: I had a starter that chronically failed over a few years. I only paid for it once, but they replaced it and found the root cause of the problem. You owe it to yourself to check them out.

If you're looking for a friendly and honest neighborhood mechanic - you've found him! I was…read morereferred to Marty through the mechanic at a previous job, and I haven't looked back since. Marty is professional, and his front desk service techs are always willing to answer questions, accommodate service requests and always do their best to get me into one of their free loaner vehicles while my car is in the shop! I first started going to Bettcher's when I was relatively new to the city - as a woman (who knows little about cars), it's pretty easy to be taken for a ride when it comes to auto service (no pun intended!). I was glad to have had a solid referral, and have always been able to address any price/service issues directly with Marty...needless to say my car runs like a dream! While you're in the shop, don't forget to pick up a Bettcher's bottle of water - he really does go the extra mile!

Very detailed and meticulous workmanship. Took my new vehicle in for a bumper that was hit by a…read moredriver while parked. They were great/ repaired it like it never happened

Just had my BMW repaired following a collision (not my fault so no cost thankfully) and I couldn't…read morehave been more impressed. The service and updates were excellent, and when I picked up the vehicle yesterday it was spotless inside and out. I would highly recommend!

The business has changed ownership. Great website from former owner but it is a charade. I went…read morethere based on previous reviews and my experience with the new owner was disappointing. The property is absolutely packed with "curber" cars, Not a BBB business anymore, No CAA discount, no itemized bill. I am suspicious of the transmission fluid change, no communication of the work done. If this was my experience with a relatively minor job ($400!), I would not recommend them.

I brought my vehicle to Dot's for a transmission replacement early July 2024…read more They didn't start working on it until mid August. After I finally got it back I noticed it was leaking oil , which it had not done prior to being at Dot's. They said it had nothing to do with the transmission replacement and they would not fix the leak. I took it to my regular mechanic to check everything else out. They completely cleaned the engine and replaced everything that it could possibly be leaking from and it still leaks from the transmission. Dot's still will not acknowlege that the leak is from inside the transmission, that cost me $7000. They also had 3 different receptionist in the 6 weeks that I had to deal with them. I do not recommend Dot's.

I had very friendly service, the car was returned on time the price was as quoted and it was a…read morebetter price than I could have gotten at a dealership. It was a big job too.

They don't know how to prioritize the vehicles. They hold off on bigger jobs for months, sometimes…read moreyears, so they can pump out the fast cash jobs. You can almost guarantee you'll have to go back a second time cause either a)the problem wasn't fixed or B) something else just happened to fail as soon as you drive away. Prices have almost tripled in the last 6 months, and sometimes I've seen people waiting 15 minutes before someone even greets them. They order wrong parts or forget to order them complete then lie when questioned about the ETA, passing the blame off. But there's never a shortage of alcohol and cigarettes in the break room, or random alcoholics spouting racist jokes off. One journeyman technician on site out of the 3 that pull wrenches.

My son recommended this shop and we absolutely love it! They are honest, reliable, friendly,…read moreknowledgeable and cost efficient. Honda quoted us $4700 to fix numerous issues. Blue Star fixed the real issue and saved us thousands!!!! so trustworthy and honest. I will always take my vehicles here.

I went to a dealership and had a regular service done, and received some questionable advice about…read morewhat "needed to be done." A friend recommended I call Blue Star, they were phenomenal. Not only did I not need certain work done, they went through everything with me, and I feel confident with what was actually required. Very professional, very friendly, I felt at ease and confident with them and their work from the get-go. This will be where I go from now on.