Disappointed. I really wanted to like this family owned business but they have the same business practices as those dealerships - not in a good way.
To be transparent the service they provided for me was from some time ago (hope they have changed their business practices since then).
Went in for an oil change and when asked if I could bring my own oil, it was frowned upon by the owner/mechanic. Other businesses have no problem with this practice in my experience (and to this day I continue to bring my own oil and oil filter to get my oil change).
After the servicing, they gave me an invoice of all these "problems" with my vehicle. Every break down even down to the windshield wipers. This is the same practice that is used at dealerships when they want you to spend your hard earned money on nothing.
Knowing this, I went to another mechanic for a second opinion and none of those problems mentioned by this auto repair shop were any problems my vehicle had.
Dishonest for the sake of financial gain and taking advantage of an individual that has little to no knowledge of cars - bad for a business model.
At the time there was an incentive of 10% discount the next service when an individual writes a review. How can anyone trust reviewers rating this business 5/5 when there is an incentive gain?
Bias for a business for a discount.
Even if you are a small business trying to survive in this economy, being dishonest is not the way to go.
Consumer Beware!
(Original Google Review written a year ago) read more