Purchasing a vehicle is like running through a minefield. One can never be sure which dealership is trustworthy. However, you don't have to worry about Alberta Truck and Auto. Professional and knowledgeable Sean, Cheryl and their staff go above and beyond to ensure all customers are happy with their purchases. They work with their customers to meet their needs. Also, if any issues arise with your purchases, they will find ways to help resolve any problems. If you're looking for a vehicle, skip the other dealers and go directly to Alberta Truck and Auto. You won't be disappointed. read more

My husband took his car in to this place to get fixed and had to go back 4 time to get them to fix stuff that they created .first time was to inspect a coolant leek and left with a cam shaft sensor light came on a bunch now replacing it, second time coolant seemed to be fixed but only lasted a month (1400 bucks ) AND a new oil leak, so my husband fixed the oil leak himself. Third time they so called fixed the coolant leak for the second time and ANOTHER new problem with oil pressure sensor. This garage should be investigated . Just read the reviews , this one is the same as the rest because it's true ! You will have bigger issues and there are 6 mechanics there . Unbelievable read more

These guys lie and are unethical. Go anywhere but here. They yanked us around for a week, then sold the car after lying about my credit approval, and asking for a downpayment. As soon as they received the down payment, they messaged back telling me my credit approval was rescinded, because part of my income is profit share As I'm a co-owner Of a corporation. That they do not consider profit share income..... yeah. I then found out they had sold the vehicle prior to accepting my deposit. steer clear of these people. just go somewhere/ anywhere else. I don't anticipate they'll be in business long treating people like they do. Go Auto Nissan has happily stepped up to earn our business on most likely Two vehicles. I'm posting here because they deleted my daughter's review on Google. They really don't deserve to be in business. They definitely don't deserve my family's business. Sincerely, Hugh MacPherson read more

I bought my first car here about a month ago. Cheryl helped me look at the options I had in my price range and was very helpful. I was in touch with her for a couple days before I actually made up my mind, and when I was sure she was beyond helpful. The customer service was very good, everyone was friendly and knowledgeable, and did their best to ensure I had the best price for this car in the area. When I finally purchased it i was too excited to leave it for the night to get it detailed, so they let me take it home and bring it back the next day for the complimentary detailing. I am very satisfied with this experience and how easy they made it for me to buy my first car. There are a couple things I need to bring up to them, and I'm waiting on them to have a spare key made for me so when it's ready I'll touch base with them about these minor details. read more

I previously probably would not have considered going to a used car dealer (vs. a dealership), but I was looking for a certain car and didn't have much luck through private sellers or at a dealership. After a disappointing experience at Gateway Toyota, I searched for the type of car I wanted on Kijiji and this place had an ad up. I headed over and saw the car in the lot. I was with my dad and my husband, and we looked at the exterior, which looked good. No visible damage, but the car (along with all of the others) was very dirty as it had rained heavily the night before and the lot is just dirt (not paved). A salesman came out and was very nonchalant. No pressure, didn't really say much at all, actually. He got us the keys and told us to be back in 30 minutes. No awkward ride alongs here. The men looked under the hood and everything passed their approval, so we decided to buy. The whole process with the paperwork and everything went very smoothly. Again, the salesman didn't try to up sell us on anything and was pretty relaxed. There were only two minor annoyances with the experience. The type of key I have for the car has the buttons you press to lock/unlock the doors, and it only came with one key, which he did not tell us until after we signed everything. He tried to give us the name of a guy he knows that could make us extras, but we didn't go that route. These keys are like $400 to get made at the dealership, so something to be aware of. You can also buy the blank keys and program them yourself, which I will be doing. Another problem was that, on the first day, he said when we picked it up they would detail it, etc., and get me the manual. I drove away the next day before I realized the manual wasn't there. I called and he tried to give me some crap about how he never even said that (HE DID! three of us heard it), and that "you can print it off online". Yes, I'm going to print an entire vehicle manual of letter sized paper and put it in my glove box. I don't think so. Now I'll have to order one from eBay or Toyota. Oh, one more tiny thing. They cleaned up the car and detailed it before I picked it up, but there were still some rag marks and whatnot on it. It was clean, but not super duper clean. They probably could have done a better job on that, just made it look a little bit nicer. All in all, I still like the no-pressure atmosphere and the problems that I had were minor. The car I bought is really nice and there are no problems with it. The salesman also mentioned that if there was anything wrong within 30 days, I could bring it back and have it taken care of there. They had quite a big selection of cars and they looked to be in much better shape than the used ones I've seen elsewhere. read more

We bought a used vehicle there. After they didn't even honour final sale agreements, six months after buying the car, we had a $30,000 paper weight in our driveway and Alberta truck and auto did nothing! On top their sale person is completely useless and passes you off to the manager as soon as possible. I would highly recommend buying elsewhere and hope not too many more people fall in their trap! read more

Normally I would prefer to get a root canal than shop for a new car ... that is until I was lucky to have Cheryl as my salesperson and find this hidden gem. I am the first to admit I am not an easy customer. She was delightful in every part of this process. I had a great experience with the owner as well as the mechanic who changed out the headlight for me (I really wish I got his name, he was great too). If you are looking for a new vehicle, and you want peace of mind and a company that has integrity and goes over and above who is a member of BBB and received countless awards - I think you should go here. I love my new car and would gladly refer people to this place. Go see Cheryl she is FUN and knowledgeable and they have some drool worthy vehicles on the lot! read more

I have been looking for a specific vehicle for quite some time with no luck. I found it at this dealership so I went for it. I had taken it for a couple of test drives with no issues except some tire pressure lights blinking when the tire pressure was in fact fine. Regardless, the guys there told me that if it didn't go away within one week that I could bring it back and they would look further into that problem. Upon signing paper work, the man let me know that I would have 30 days to bring this car back with ANY mechanical issues and they would get it looked at and fixed with no questions. The night I bought the SUV, I went to the waterpark with a few friends and once I opened the trunk, I realized that there was a massive dent on top that I had not noticed when I did a walk around. This dent was quite large, very rusted, and it rubbed whenever I opened or closed the trunk. I figured I would just let the dealership know about this issue once I took it in to get the tires looked at. Bad idea apparently, cause the manager ended up blaming me for it anyway. I shortly realized that because of this dent on the back of my car, my GPS antenna was broken as well and not working (When I bought this vehicle, they told me the GPS worked fine, so I did not think I would have an issue getting them to fix my GPS). I was going on vacation, so I asked my dad to take this in to the shop and get it looked at approximately 1 week after I purchased it. The manager of the dealership said that it likely scraped as it was being pulled off of the truck. So I figured they wouldn't have an issue fixing it, or at least getting the GPS piece replaced for me and I would pay the charge of getting the rust covered (even though this was too high for me to see during the walk around, I understood that I should have looked better). I came back from my vacation to my dad telling me that he heard a noise that sounded like there was something wrong with the CV joints. The guys at Alberta Truck and Auto noticed the same thing, so they took it to St. Albert Dodge to get it looked at. St. Albert Dodge did not find anything. So Alberta Truck and Auto told me that I had to cover that $100.00 bill - Even though THEY chose to send it in to Dodge. I of course argued this, so the manager preceded to tell me that if I didn't pay for that bill he would put a garage lien on my vehicle. At this point, my lights were still blinking on my dash saying my tire pressure was still not proper and he told me they wouldn't fix that either, if I didn't pay their bill from Dodge. The manager said that Dodge would have to take a look at that, but I would have to pay for it and my 30 day warranty would be voided if I did not pay the initial $100.00 fee for figuring out that NOTHING WAS WRONG WITH MY VEHICLE. On top of this, I also got charged the $155.00 for the GPS piece on the top back of my vehicle). Basically, the manager of this dealership says he will cover any mechanical issues within 30 days, but he won't. You will be stuck paying for it. I was called a liar, because apparently my GPS was working the day I bought it (They said they had pictures showing this, and when I asked to see them, it turns out the only pictures that had were taken by the company who sold them the car, before it got damaged probably coming off the truck) and he said that this would have rusted within 2 days and he didn't believe that it was rusted the day I bought it. If you saw this dent, you would realize how ridiculous he sounded. The manager will threaten you to get payments for stuff he said he would cover. Bad experience. You would think that when you spend $25,000.00 on a vehicle, the dealership would have your back on a $100.00 payment to take it to dodge, and not call you a liar about your GPS never working since you bought it. I would have been fine paying the $155.00 for the GPS piece, but I am not okay with the way this guy talked down to me, calling me a liar and assuming that I somehow hit something that dented the top back of my car and damaged the GPS piece. I am also NOT okay with the fact that I had to pay $100.00 because the guys at this dealership didn't know what to do about a funny sound my car was making and they couldn't cover that bill from Dodge. I am not okay with the manager of this place threatening to void my warranty and put a lien on my vehicle because this dealership couldn't cover a $100.00 fee for something THEY decided to do. In my opinion, this place is a joke. I will NEVER recommend them to anybody EVER AGAIN. read more

I had my car in for an oil change at Weber Mazda. The recommended some services such as flushes and said it would cost me over $1100 dollars I brought my car into Alberta Truck and Auto and had them look at it. They also recommended I get these done but the cost was just over $500. Over 50% savings here I will be getting all my work done here from now on! read more

Doug Haberstock tried to sell me a Dicovery II a few years ago, and the transmission skipped when accepting fast. They where select of which transmission shop they would deal with, and the Raised the price by a $1000 or $2500! I don't know the exact amount any more. It was 6 years ago. Just the same, the same sales man is there and it was the worst used auto sales I ever visited! I have never had a company raise the selling price! I would Never buy from them! They never explained why they where raising the price, but I think it was so I wouldn't buy it, and they could find a unsuspecting sucker buyer out there. Scammed! Thanks for letting me majestic them accountable for there's unprofessional work. Stay away! read more

I purchased a car from Alberta truck and Auto in March. drove it through a car wash and the glass ford installed leaked all over my NAV. Alberta Truck And Auto fixed the glass and got me a NAV from ford. they did it all under the 30 day warranty. I have done all my servicing under the service club. it has saved me so much. best dealer. I have a hard time believing anyone could have a problem here. read more

Terrible and unreliable service. I had to take my car in multiple times for the same issue leaving me stranded every time and having to pay for multiple tow trucks and cab rides (they didn't even offer a courtesy shuttle or help leviate those costs after work was promised to be done). I was billed for parts that weren't installed, and billed for work that was not necessary. read more

My wife bought a car in the fall and we never used the AC until the following summer and it didn't work well. Phoned Alberta truck and Auto and asked them if they would help us and they fixed it for free!!!! I was so impressed we upgraded our minivan to a newish Mitsubishi. Everything went smoothly and they show you online via autotrader they have the lowest prices and no extra fees. I would recommend these guys to anybody. : ) read more

I spent the last six months researching the internet to see what was available to replace one of my vehicles. It was clear that Alberta Truck and Auto offered the best prices in Edmonton. A visit to their location was a pleasant surprise. It was not a fancy building like you would find at a new car dealership. But it allows them to offer zero fees when purchasing. (and zero fees actually means ZERO FEES) There was no sales pressure to buy anything. None at all. The salesman answered the questions we had, and then went away and allowed us to take a close private look at the vehicle. When we requested a test drive, he gave us the key, took a copy my license and said 'see you in hour ... have fun'. They had the history of the vehicle including no previous accidents. (I bought a 2013 Outlander.) They changed the oil, winterized it and slapped on new wiper blades. When we picked it up, the windshield antifreeze was topped up, it was cleaned up real nice inside. The only negative here was that the original owners manually was missing. I could buy one from the Mitsubishi dealership but I went on the internet instead to find answers to the questions I had about setting up bluetooth etc. You also need to check out their hour rates for repairs and service. Your gonna like it. As I said at the start, I have been researching used vehicles for over six months so I know what is out there in Edmonton and area. I'm happy with my deal and most likely will be a repeat customer. read more