First off, their receptionist is the type of person who loves to irritate you with stupid…read morequestions. Either that, or I am giving her too much credit because she's actually just stupid. She invites possible customers over and does not schedule them or let anyone know to expect you after she assures you that she will. For having scriptures printed on their receipts, they are the most dishonest mechanics I have ever dealt with. I took my vehicle for a simple alignment. They charged me over $120. I get a call saying that the camber will be an additional 250+. I declined and told them to align it without the additional cost. They went out of their way to adjust the camber to an extreme degree. So much so that the front end was vibrating on the freeway after 60mph. You could actually see that the bottoms of the wheels were tucked inward about 2 inches. It has never been that way. The wheels were not straight at all. Instead of doing it right they sabotaged it to an extreme degree thinking I would come back and pay the ridiculous prices for a simple $89 alignment which should already include Camber, Caster, and Toe. Careful, they will sabotage your car if you don't agree to pay their outrageous prices. DISHONEST. Using bible scriptures on their quotes/receipts to try and convince you of their honesty. TRASH. I will tell EVERYONE I KNOW TO STAY AWAY. You have been warned.

Sam and Vanessa are the biggest blessing! This shop saved me from being stranded in El Paso after…read moremy water pump went out from a trip back to Houston from San Diego. My family and I were in a panic after this traumatic situation until we found Jays automotive! They ordered the parts and got it fixed all in the same day to get us back home. Excellent customer service excellent quality! If I could give 1000 stars I would. I could never thank them enough for going out of the way to save us! Thank you so much Jays automotive! Keep up the great work!

I had a very good experience today in the Lube Express in Socorro Texas thank you guys for your…read morehelp. Mr. Abraham Vega was amazing and very knowledgeable.

Service was excellent and man do these young men work fast and efficiently, literally 15 minute oil…read morechange,I wanted all my fluids topped off and as requested these fine gentlemen did the right thing. Us customers value the hard work of these young individuals. WILL DEFINITELY COME BACK AND RECOMMEND EVERYONE WHO LIKES FAST SERVICE

They will take your money and not fix the real issue. Son ratas que no hacen el trabajo completoread more

Horrible service. Took car 8n for a broken sensor and they charged me 200.00 a week later car had…read morethe same issue again. Now he wants to charge me 150.00 to fix again. He plays gospel lectures 8n his shop to make you believe he won't rob you..but he most definitely is a dishonest man

I have been here 2 times already and both time service has been outstanding…read more I came in for an oil change and it was quicker than any other place I've been to. They put new windshield wipers on, inspection, and oil change in less 30 min. I came in for another inspection and all bays were full. Only 1 person ahead was waiting for an inspection as well and we were out in less than 20 mins. I did not have to make any type of appt. either times. The staff was very friendly and professional. I will definitely continue to return.

I really like the service. The technicians are very helpful and knowledgeable. You stay in your…read morevehicle and they give you a drink while you wait. The service was quick and they didn't trying to upsell me anything even though I'm a woman. Other places I've gone to have done this so I was impressed that they do not do this at this shop. Definitely recommend!

Brought my car here for its first oil change, met the owner who's a jolly gentleman with a warm…read moresmile. They are up front with prices, services, and updates on the progress of your vehicle. While I was waiting for my car, a family came in to get realignment work done. Jays was honest about the shop's equipment being unable to accommodate their vehicle but was very helpful in helping them find a shop that would be able to help that family. My oil change went quick, easy, and painless. I will definitely be a returning customer.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

This shop works on mufflers, brakes and other exhaust issues, but he found & fixed other issues…read morewith my 2022 GMC. Edgar gave me some great recommendations to check on for later.... He's also a really nice guy!

I have been a loyal customer of Sandoval Mufflers and breaks for some time. I like to extend…read moresupport to local business, as I own a small local business. Recently a mobile unit was taken in for repair. Mr. Edgar Sandoval assured me the problem was the ECM and quoted a price and guaranteed work. The truck continued to have issues and upon taking it back to get looked at I was then told the entire engine had to be replaced. At this point I took the truck back and opted for a second opinion, and for good reason. The new mechanic stated the ECM replaced was both used and mis programed. This company is dishonest and exhibits shady business practices. I would suggest spending your money elsewhere.

Great customer service and a great team that gets you back on the road fast. Whether it's tires,…read morewheels, oil changes, alignments this is the place to go.

I came here on an emergency late Friday night. After coming back from my trip at the airport my…read morecar had a flat and I had to call triple A and they came and helped and pep boys was the only one open to help remove the nail and patch up my tire. I called first and the employee Robert was super helpful and let me know that it would be a quick fix. When I got there they were super quick and the other employee Eddie was also super helpful and let me know the condition of my tires. I already knew I needed new ones but I'm not ready just yet because I know they're pricey. But Robert quoted me on a few tires they had available and printed the quotes out for me for future reference. I'll most likely be coming back to get my tires here for sure. and if you get your tires here they give you free tire rotations.

I've got in my car oil changed here twice and now getting coolant and air filter changes. The…read morecabin air filter was way more dirty and in needing replaced. That cabin air filter is harder to access being behind the glove box. Excellent and fast service. Would definitely use again.

Took my car in for an oil change this morning. Sergio was thorough, and very courteous. I will…read morecontinue to take my vehicles to this Lubexpress (NLoop). They have convenient hours too.

Pictures show vehicle inspections and will show up when you search Texas state vehicle inspections,…read morehowever when I got there they told me they do not do vehicle inspections.

Great place good. It's affordable. And the customer service is top notch. Support local…read morebusinesses.

Good people and great service. I would recommend them for anyone around the El Paso area and need…read moresome work done E&R is the place.

Very responsive. I had my car in and back the next day. I had questions and they were patient with…read moreme making sure all of my questions and concerns were addressed. I will use these guys again for sure!