Super fast. Friendly. Didn't have to wait. Passed about 4…read moreother oil change or tire places that over inspection, but their bays were full. Was lucky enough to find this location and was in and out in a few minutes!

From the owner: At Master Care Lube we are proud to offer our customers outstanding customer service, and industry…read moreleading lubricants all from the comfort of your vehicle. We are a family-owned business that has been serving El Paso for over 30 years. We look forward to earning your business with our attentive service, quick oil changes, and affordable pricing!

I needed an oil change and it didn't take long and it wasn't that much money it was fast good jobread more

We purchased a new tire and asked for it to be balanced. Poor job with that. We just St had a flat…read moretire and when we took down the replacement tire it was not ours it was to tiny for our grand caravan. Months later, who's going to give it back.

I went in to get an oil change and tire rotation. Amazingly there was no wait before they took my…read morecar on Saturday afternoon. They don't make any appointments, so it's first come first served. After intake--phone #, name, address, and what you want to get done--you'll leave your car with your tech and wait. It must've been about 40 minutes before I received a phone call that my car was ready. That's the only reason for 4 stars. My tech informed me they were unable to rotate my tires due to the fact that my front tires didn't have enough tread left on them. That was a good information since I will have to purchase new tires very soon. I thought that was a good customer service instead of went ahead and completed the job unnecessarily. Oil change ranges from basic for $29.88 to full synthetic for $45.88. There's one in the middle for $35.88. My tech recommended either the basic or the full synthetic. Since my car does not require full synthetic oil, I opted to go with the basic. Tire rotation is $2.50 per tire--I thought it was interesting since no one gets only one tire rotated, right? Shop opens at 7:00 am Mon--Sat, and at 8:00 am on Sunday.

The staff is always very helpful and quit. They always try to help you out as much as possible and…read moretry to get you out of there as fast as possible.

Oil Changers on the west side of El Paso is a pit stop for your car that operates with a…read moremilitary-like precision. Service here is fast--remarkably so--and the staff go about their business with an almost surgical meticulousness. Replacing drain plugs and oil caps is not just a step in the process; it's a ritual performed with the care of someone handling a prized artifact. Yes, they do try to upsell you--filters, fluids, the whole gamut--but let's not kid ourselves, that's the nature of the beast. They're straightforward about it, and there's something almost admirable about their dedication to the pitch. In the end, you drive away with your oil changed and a sense of relief that they didn't cut any corners. Efficient, thorough, and unapologetically business-minded, it's the kind of place that gets the job done, offers plenty of value, and gets you back on the road without a fuss.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Great small business in El Paso. They are by appointment only but provide quality service in a…read moretimely manner. They were able to diagnose and repair my issue in same day.

I had a flat tire unexpectedly about a week and a half before I was going home. I walked in at 6pm…read moreand they took the time to look at my tire and showed me exactly what the problem was. By the next day they had tires in stock and were actively looking for ways to save me money. David was fantastic and did everything in his power to help me get back on the road as fast as possible.

I saw the reviews and figured no way they could screw up a simple tire change. WRONG. Ordered…read moreonline, set up appointment - get there any they try to sell me a different time because the one I scheduled online was in-fact not in stock. Should have walked then.... Ordered the 3 tires, paid and saw they charged for the "included road hazard" and only ordered two, not three tires. Bring in all three and that was then the mistake was discovered (a day late) I say am waiting next door please work on them asap, 2.5 hours later they are "done" so I come back over. Nope they are still working on em, now I had to wait another 25 minutes. Listen to reviews and don't trust this place for even air pressure check...

Money well spent and with a quality service and professional service. Well organized and reliable…read morecustomer service

My vehicle is missing and they won't give me the location of my vehicle. They make a lot of excuses…read moreand tell me my item is on backorder. They are very unprofessional. Other customer in the shop was upset. I will be filling a report. My module was ordered and incorrect and now it's been on back order for 6 months. Avoid this place at all cost. Crooks who didn't pay their rent at previous location. Consumer beware!!!!

*sigh* These guys don't get nearly enough credit for their services…read more Now, I've been going to this place for well over a decade to get my regular oil change and whatever other services were needed at the time. Not once have I ever had a complaint or issue with this establishment's work. So you can imagine my surprise and dismay when upon looking this place up to conduct my obligatory Yelp check in, I find that they only have one star from ONE review. Yeah. Take that one with a grain of salt, because I'm about to give you guys the real skinny on Pit Stop. Pit Stop is the place you come to get your service done on the spot; get in and get out. That's it. This isn't a Firestone where you may end up dropping off your vehicle for hours at a time because the repair or service needed may require a more in-depth analysis and repair. Think of Pit Stop as....like the pit stops conducted in the Quaker State 400. They are quick, efficient, and most importantly...affordable. I've been to a similar Pit Stop in Lawton, Oklahoma and let's just say...those guys would continually try to rip me off by offering me services I didn't even need or already had done. Another Pit Stop in Fayetteville, NC caused my engine light to illuminate after conducting what was supposed to be a routine oil change. That was the last time I ever got my oil changed at that particular pseudo mechanic's garage. The Pit Stop on Viscount, however, is nothing like that. Not only are these guys honest and just plain bottom line up front (BLUF), they also offer additional services which, in turn, only aide them in bringing in even more Benjamins. Nice work, fellas! They also do windshield repair, headlight restoration, and as I just recently discovered...engine steam cleaning. Very handy if it's something you've never had done and have owned your vehicle for more than, say...4 years. This is literally the ONLY place in EP I'll go to for an oil change simply on the premise that it's quick, easy and cheap. Some may not agree with me or claim they'd rather change their own oil but...hey--I'm a computer geek, not a mechanic. I pay other people to work on The Batmobile and take no shame in admitting that. The aforementioned 1 star review ought to be filed in the archives of once disgruntled patrons who couldn't determine the difference between a socket wrench and a screwdriver, and was most likely written in a fit of rage over a one-time botched transaction when they could have just taken the vehicle back and made the mechanics do the job over again. Pit Stop is worthy of 5 brand new shiny steam cleaned V6 4.0 engines out of 5. End of story!

The staff is professional. Only do what is needed and they take are honest. The staff moves to get…read moreyou out fast. The owners are always present. They do not up sell you . They advise you what is needed and what they recommend. Honest people. Also they do amazing car detail work. They are very clean, honest and organized.