Lube X-Press has the best customer service. They fast, friendly, and knowledgeable. They have great prices. They explain the process and what needs to be done. The line technicians are all super friendly and make you feel at ease. I was able to get my oil changed in 45 minutes. Please check this place out read more

Lube X-Press Dyer - The prices for the different oil change packages - Oil Change Stations Near Me - El Paso, Texas

I always bring my truck here for an oil change. It's always quick and very friendly service

I've been getting vehicle service here at this Dyer location for a couple of years now and always receive great customer service. The current manager, Carlos and his crew are very welcoming and professional. Location is always clean, restroom and waiting room, etc., Auto techs are very approachable and knowledgeable. It's definitely worth waiting for your vehicle service. I highly recommend this Lube X-press location. Keep up the great work. read more

Lube X-Press Dyer - Lube X-Press on Dyer - Oil Change Stations Near Me - El Paso, Texas

Went to the Dyer St, El Paso location for an oil change. The staff was fast, friendly, and professional! After checking a few things, I was advised that I did not need an oil change. Other places would have changed the oil, but Lube Express was honest and saved me the expense.I highly recommend Lube Express! read more

Guess you're paying for the speed and not the efficiency of having the job done right. Paid for top tier due to my type of car. They left the PLASTIC on the oil filter... broken pieces of the melted plastic found in the filter. And they over filled it... what a mess. I shouldn't have to double check someone's work.. someone who gets PAID to do. Least you can do it correctly. read more

My husband took my car for an oil Change here. They struggled with my oil filter because Lexus makes a specific housing and so a specific cap is needed and they struggled but said they were able to do it . Two weeks later my car starts leaking oil and because my husband works out of town I said I would wait for him to come back and he could take it so they can see what they did . This morning my car gives a message saying engine oil level low. So I go drop off my daughter and within 20 minutes there is a pool of oil and my husband calls lube xpress and they said after 30 days they can no longer help me or correct their mistake. Do not bring your car here if you want friendly customer service or if you expect them to help you when they mess up. So now me and my 6 month old daughter are left without a car while my husband is out of town working. UPDATE* Corporate reached out to us and admitted to their fault for not advising us of damage done to my vehicle had my car towed to their mechanic and is now saying the damages done to my vehicle are not their responsibility.Do NOT bring your vehicles here as They do not care about their customers at all. All they care about is the money and their image. My car was perfectly fine before we took it to this chop shop and now I have no vehicle and have to pay for their screw up . The managers here lied to me trying to cover up their mistake , hung up on me, showed me no proof after claiming to have proof. They refuse to watch the cameras after my husband told corporate that they were banging on it and struggling and they refuse to accept their mistake . Avoid this headache and take your car somewhere else read more

Awesome customer service and quick service. Went to 3 different places for inspection in the area and were ignored or bad service. These guys immediately got on it and they were busy. Will be returning for oil change when it's time. Thank you read more

So I've gone to tho place on and off for the past few years and then I stopped and just started going to Walmart, bad move Isaac! So this place has definitely gone through a management change, it's more friendly and their prices and services are more clear and easy to understand. No hidden fees either or work that doesn't need to be done. I use to have a Nissan I took to Walmart and although it had already gone under massive work before I took it to Walmart they did some battery check and replaced the battery and sabotaged everything my dad and I did to it to make it work and they claimed it came in like that. So I'm forever a believer in the little guy and small business that really look out for the customers best interest The fluid tech and office person is Adrian and is a really nice guy! Check this place out if you live I the heart if the northeast side of town or if your just looking for a goo place with great prices and honest workers read more

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Made me wait for like 25 min to then tell me that they couldn't do my oil change because they didn't have the filter , I think next time they should tell people that before filling out papers and waiting in the car with a new born taking service elsewhere. OR MAYBE THEY SHOULD TOLD PEOPLE WHEN I CALLED ON THE PHONE AND SPECIFICALLY TOLD THEM WHAT CAR I HAD read more

Fast, friendly and above all professional. I normally never get service outside of the dealership but these guys now have my business

Eugene, Hector and the crew were fantastic! I got to stay in my car while the service was done. They were very thorough, but were not pushy trying to upsell me (an issue I've had at other places, so I'm glad they weren't like that!!). Got my oil changed, tires filled, windshield wipers changed and windshield cleaned, cabin air filter exchanged and free car fresheners. I highly recommend them; I'll definitely be back next oil change! read more

Mike and his crew were a big help. It's refreshing to see a team that can work efficiently and in a timely manner. They changed my oil, topped off my fluids, checked/corrected my tire pressure, cleaned my windows and offered some air fresheners. My only regret is that I do not know the names of the rest of the gentlemen but I thank them also. read more

Great customer service, didn't even have to get out the car for the oil. Jonas (hope I spelt that right) was really helpful when I asked for the oil change. read more

After trying to upsell me the attendant tired to add another quart of oil on my bill. My truck has and always has held 5 quarts of oil for nearly 300000 miles. How is it that it now holds 6 ???? After I caught them trying to fraud me they tried to cover it up by wanting to drain my oil and only put in what they call 5 quarts. Would not give me my receipt. Jesus would not give me a corporate number. Jesus would not give me the owners name. Jesus should be attested for theft by deception. read more

Lube X-Press Dyer - Bill - Oil Change Stations Near Me - El Paso, Texas

Went there for oil change and transmission oil change. They did a good job. The only thing they forgot was to reset the dashboard on my Honda civic. They even gave me military discount. Overall, i'm happy with the customer service, short wait time and service. read more

Got fast service in my oil change, didn't pressure me into anything I didn't want and gave me options on things that were of concerns like my dirty air filter read more

While waiting for my state inspection a woman on drugs ran up screaming at me while I was feeding my 3 month old baby outside. The assistant manager and workers rushed outside to check on my well being and invited me to sit inside with my daughter. I am very impressed with not only the services I received but the fact that this location cares about the well-being of its costumers. 10/10 experience, definitely recommend this establishment. read more

Got our oil changed here today, the waiting area was very nice and clean, staff was friendly, the service was very quick. When I got in the car I was pleasantly surprised to see that they had vacuumed inside!!! I've never had such great service while getting my oil changed!!! read more

Best Oil Change Service Ever!!! Wow this place provided an amazing experience. They were efficient and very friendly. I went in for an oil change but they do provide other services as well like brakes and state inspection, etc. They were super busy when I went but despite the fact still managed to get done in a very timely manner. I'm visiting from out of town but if I wasn't I'd make this a regular spot for car care. I was shocked that their prices were super cheap for all that they did because I normally go to dealerships and spend at least $10 more than what I spent and have longer wait times and not such friendly people. When I paid they gave me a free air freshener which was really nice and I was impressed because when I got to my car I found that they'd even vacuumed it out! I'd recommend this place to anyone!!! read more

Great service. Waiting area clean and fresh. Free beverages. Over all experienced was great. read more

Lube X-Press Dyer - Windshield wipers. - Oil Change Stations Near Me - El Paso, Texas

Great guys - they give you a whole run down of your vehicle. After a delightful offer of a drink - they went through my whole car and gave me the run down. The prices are phenomenal as well. read more

Great spot for a quick oil change or vehicle safety inspection. I was in and out. The customer service is amazing and they also provide a free beverage while you wait. It was 103 degrees outside so the bottle water I received while waiting was much appreciated!!! This place is also within walking distance of the Texas Dept. of Public Safety and a private business that works with the Texas Dept. of Motor Vehicles. This location was wonderful because I conveniently got a vehicle inspection, registered my truck in Texas, and renewed my drivers license within 2hrs. read more

Excellent quick service. Got my state inspection and oil change done. Doubt I was there for more than 20 min. Free sodas and water while you watch Fail Army on the TV. Staff was very friendly and not pushy about their maintenance recommendations. This might be my new place. read more

I went here to have my yearly state inspection done, and was in-and-out with no drama within 32-minutes. I have been using this shop for about five years now, and have yet to experience any questionable problems with them. During this visit, they actually were able to get a brake light working by tightening something. They did this without charging me extra. All of the employees are courteous, and the complementary beverages for 'Paying Customers' is a smart business tactic. If they keep up the good work, the name reputation for being courteous and honest will travel. I'll be back for an oil change and fluid checks. read more

Got my oil changed & wasn't here longer then 30 minutes! They told me what needed to be eventually replaced and fixed but they didn't pressure me at all. Everyone was very friendly! Will definitely be coming back! read more

I went there as walk-in. Maybe it took me about 40-50mins to walk out their door. Friendly, good, fast service. And they offer $7 off if you check-in in Yelp. They have nice waiting area with complimentary beverages(Soda/Water/Hot coffee). It was nice, but TV was very loud. And contents on TV wasn't proper for my kids. read more

I have been coming to this location for over 5 years always great service and honest pricing. The team here explains everything to me very well and its a no pressure environment. Plus I love the free air fresheners they give after my oil change they keep my car smelling good a for long time. read more

Used to be my go-to place. Upon getting my inspection i was told i needed new wipers or i wouldnt pass. Ok fine. I asked for RainX. They said ok, they "have them inside". Great! When all is done, i look at my receipt and it turns out I do NOT have rainx wipers on my car. I was instead charged for SCB wipers. If they had told me they didnt have them, i would have said ok, fail me, i'll go buy them down the street and come back (right then and there, not after the fact.) I understand they dont have a lot of flexibility for refunds as this was for an inspection, but there was no further attempt to offer any other type of compensation. I dont care if the SCB wipers are made of gold. They are NOT WHAT I AGREED TO. I know what i want, so dont just do whatever the hell you feel like without asking me. You have lost a loyal customer. You may not care, but other customers might. Buyer beware, you may not be getting what you asked for. The only plus is that they didnt move my seat. Thanks for that i guess. read more

This place is pretty legit. The workers there are very trust worthy and know how to do a good job. They work with you through difficulties and provide good customer service. Price is quite reasonable as well. read more

I get my car serviced here quite often. They have Fair pricing,Friendly staff, and works very quickly. If you have answers about anything they are happy to explain what else you may need done and why but if you decline their is no pressure. read more

This place did a great job. Friendly staff, very fast service. Took my wife's car in on Tuesday, and my own car in on Wednesday. This weekend, I had called a couple other places around town to quote 2 synthetic oil changes, 1 cabin air system cleaning, and 1 inspection. After they were done, it cost me $75 less than what Firestone and Pronto Lube had quoted! There's even a Texas registration office in the same shopping plaza if you don't feel like waiting in line for 3 hours at the DMV. I highly recommend these guys. read more

I took my car in for an oil change and tire rotation. Staff is very friendly. I'm not very car savvy and they really took the time to not only tell me what recommendations they had, but actually show/explain to me why. (Oil/filters, etc..) I was very impressed. They ended up not rotating my tires because my back tires need to be replaced instead. They definitely could have done it anyways and charged me since that's what I asked for, but instead they let me know. And they don't even sell tires so it wasn't for their benefit. Definitely a good and honest shop right here! read more

The personnel are professional and do offer reasonable prices. There is no pressure for additional requirements, but at least you are provided with proof before deciding. A definite establishment I will return to! read more

We just moved to El Paso yesterday. We started searching for a place for to start taking our 2002 Honda Odyssey for car maintenance services. I pulled in for an oil change and received a very warm welcome. The guys at this place were very friendly and knowledgeable about the need of my vehicle. But ups to Pena..he was on top of all my car potential issues from car liquid quality to chassis and engine quality and more importantly solution's that they can take care of. We will definitely be back. Great customer service and very fair prices read more

I'm very selective about where I take my vehicles for an oil change especially because I'm in a long-distance road trip and I don't want surprises down the line. What kind of surprises am I talking about well cross threaded drain plugs under field fluids things like this. So I checked reviews before I came here and I brought my vehicle in and I have to say DJ and his crew did a wonderful job making me feel comfortable and doing a great job on my vehicle. He had my Chevy Astro in and out with no delay told me that what needs to be done for next service even didn't engine diagnostic scan. I would totally recommend this place yet a little bit more than your Walmart type of joints we will get personalized service and technician who know what they're doing. read more

The absolute best customer service I've ever had at a small maintenance service business! I will for sure be going back, DJ was my service rep and actually taught me things about my vehicle. I thank you Lube E-Press and will visit again. read more

Been here twice, it's been great the guys are so friendly and knowledgeable. They give you suggestions and don't pressure you. DJ today was so helpful he made a recommendation and the way he explained it made a lot of sense, he even went above and beyond to make me a calendar as to when my cabin and air filters need to be changed, no one has ever done that. DJ thank you for being so helpful, knowledgeable and friendly! read more

Yesterday (3/11/19) I went into your location on 9155 Dyer st for an oil change. Upper tech: Henrry and lower tech: Robert were taking care of my car. Doing as they are suppose to they informed me my air filter needed changing. I told them no it was fine I change it out myself but thank you for checking it out and informing me. When I drove off I heard a banging noise under the hood. I pulled over panicked and I found a red rag on my motor and a speed wrench which was causing the noise/ damage. As well as my air filter cover open. 3 screws were missing. They were on there when I arrive with my car but were not put back after checking the filter. I called immediately but they were closed I called the next day and they told me to go back in. Not only is the location on the opposite side of town but the weather was terrible. When I went in I explained what happened and they said they'd check it out. The two men who were working on my car the day prior quickly walked to the back without taking responsibility for the lack of quality in their work. Another gentleman took my keys and had it checked out. One of the techs who had worked in my car prior day came and and said he noticed I changed my filter and made a comment about not wanting to buy it from him. Then proceeded to tell me that he believes it's my fault the screws are gone since the filter was changed. I clearly stated to him the day before that I would take care of the filter myself it's a simple fix I just needed the oil change. He asked if I had the tool that was in the car and what color the rag was. I said it was a red rag and I threw the tool on the side of the road when I pulled over. I still have the rag if in case he wanted to see proof. Then proceeded to tell me again that he thinks it's my fault and that although they have people I training it's likely I did this myself and are blaming them. Another tech brought in my keys and I quickly left in disgust that a man was telling me his lack of quality an attention to details in his work was my fault. I am a woman and I can do simple fixes to my car as well as having common sense to place my bolts where they belong. It is not ok for your technicians to talk down to me, especially a younger woman thinking that I can not defend myself nor am I knowledgeable of how to take care of my car. They had no issues taking my money but they definitely had an issue when I confronted their mistake and lack of detail. Enough to remind me that I didn't buy the filter from him and that it's my fault the bolts are gone. Only 2 bolts were placed back on the cover. The quality of work paid for is not acceptable and being blamed for their mistake for not buying their filter is not in any way a customer should be treated. I would like for there to be some sort of reimbursement and actions taking for this. I can only wonder how many woman have gone through this. read more

I opened one of the 1st Mobil1 Lube Express' in Colo. years ago, so I have some knowledge of this type of business. These guys are very professional, and I will return. They will show and tell their recommendations with knowledge, and without high pressure. I watched them interact with several customers while they were performing an engine flush on my car(something that shouldn't have needed to be done if the 'mechanic' in Pecos had actually changed my oil and filter the 3 times I had taken it there). A word of advice though - while I didn't ever see them suggest a service that wasn't justified, they were doing their job of suggesting one service I feel you should think twice about. They suggested an engine flush to 1 customer because the oil was 'very dirty', and doing the service now could prevent build-up. True statement, but ..... I'll leave the rest for you to think about. All in all, they are an honest shop and as I watched their work from the lobby and the exit side of the bay - I saw nothing that 'made me go hmmmmm'. read more

do not take your vehicle there. they will mess it up then lie and say it came in that way. the wife and i went in for a simple oil change, like we normaly do for both our cars, then got the vehicle back smoking badly out the tailpipe. i had 2 witnesses saying it was not like that when it was brought in. the shop claims it was like that when it came in, because they would not own up to saying they made a mistake and way overfilled the oil, causing the excessive smoke. we took it immediantly to a local mechanics shop, and it was over filled by almost 2 quarts of oil, making the vehicle smoke. the mechanic drained the oil and filled it to a proper level and of course the smoke went away. that was the experience for just a simple oil change, can you imagine what would happen if the vehicle was in for anything else. so now we have paid for an oil change twice and a mechanics fee, in less than 2 hours. when we went back and confronted the manager she said, we didnt do anything wrong, and we dont need your business. i decided after that experience, we will now go out of our way to let everyone know how we were treated, and to stay clear of this business. read more