I came here for a much needed oil change and was looking for a quick drive up option. The…read moretechnicians were Adrian and Jo. They were very kind, informative, and exemplified great customer service. My oil change took less than 20min and they give me a military discount. They go over recommended services for your vehicle but I declined and they respected my decision. I am very pleased with my experience and plan to have my other car serviced there.

Me and my family will not use this place. $217 dollars for an oil change on my truck is ridiculous…read more They also didn't pass my truck which passed last year. So now and I'm hear lube x press and was quoted cheaper to have oil change. Also they go grease on my door and not just a little.

I will echo other people's reviews that it takes forever here, but I also saw for myself what…read morehappens in this place. I'm from Tucson and work in El Paso once a week. About a month ago, my radiator blew on my Ford Explorer and I used my emergency road service and had it towed here. I have the lifetime alignment with Firestone and like my shop in Tucson, although I do most basic mechanic work myself when I can. I figured since they had my Explorer in the system, it would be easier to get it in. I got helped right away at the front desk and the guy told me it would be about an hour to get it in to diagnose the leak. It took about an hour and a half, but it was obvious they were very busy. This place is VERY BUSY, so be prepared is all I can say. It took about 5 minutes to tell the radiator was the problem. I talked to the mechanic, I think his name was Keith, but not sure. We talked a bit about the radiator removal and what is involved, including replacing the thermostat, since that was probably the culprit in building pressure and blowing the radiator. Since I do a lot of work myself and after talking for a few minutes, I felt good he knew what he was doing and he said he and his brother had been mechanics there for like 15 years or something. We had to wait for about an hour for the parts to be delivered and then it took a couple of hours to do the work. All in all, I was there for about 6 hours, but the work was done perfectly. It's been a month since I had the work done and I couldn't be happier with the work quality. Bottom line, it was a long wait, but they did good work. I would use this place again if my Explorer broke down in El Paso again.

I feel bad for the kind employees that might work there because I encountered one during my…read moreservice. I had an alignment done, things were written on the paper but not explained. I was charged, he confirmed my email, said a receipt was sent by email, and said I was all set. I asked for my key, which was set down with papers, on the opposite side of the counter where they were charging me. Mind it is a wide counter like they all have, plenty of room to put it in front of me. I asked for my key he said it's right there, points, and I left. Terrible customer service and I can understand why the rating is low, unfortunately I didnt check that before going. I trust Firestone but bad customer does not encourage customers to return. This is also only one bad interaction of the 3 I had. Will return to Firestone, just not this location.

Big thank you to the staff at Oil Changers! I came in for a state inspection. The technician who…read morewas assisting me also checked my service history to make sure I wasn't due for anything. Turns out, my car was due for a couple services. WAY overdue. (I used to bring my car into a different business and ask them to perform whatever maintenance was recommended by the manufacturer. Turns out they weren't always doing that.) I was really thankful he looked, and explained what I needed and why. I felt very comfortable and trusted his opinions. My car is actually running much smoother now. I was in and out fairly quickly as well. I'll definitely go back there for other services.

Harold and his team were phenomenal. Harold diagnosed what my vehicle needed and made the necessary…read morerecommendations. I could tell the improvement in my vehicle post service. Thank you all so much. I went in for an oil change and they took care of that and more for a great price. Definitely coming back.

Abraham and Andrew are amazingly thoughtful and sweet! I am not from El Paso but I RECOMMEND you…read morebring your issues to them. and they WILL take care of you. thank you Abraham and Andrew so much!!

I didn't like my recent experience with them. I needed to get a preventative maintenance done…read more(timing belt) on my vehicle. I spoke to one mechanic for a quote, he quoted me $1700 for parts and labor. I hold off on the services because of the price. When I asked again 3 months later, I was quoted $2100 this time by a different mechanic. But he explained how I had to replace the water pump if doing this particular service; I waited again. I waited again a couple more weeks. When I asked again, I asked yet a different mechanic. He quoted me $2400, but he didn't explained why such a high cost even though I asked what all and all will be done for the services. So I do not recommend this place for complicated services.

Gio and Ryland provided outstanding customer service. They were friendly, professional, attentive,…read moreand went above and beyond to ensure I had a positive experience!

Great service very knowledgeable, friendly they explained everything I needed to know about my carread more

We purchased a new tire and asked for it to be balanced. Poor job with that. We just St had a flat…read moretire and when we took down the replacement tire it was not ours it was to tiny for our grand caravan. Months later, who's going to give it back.

I went in to get an oil change and tire rotation. Amazingly there was no wait before they took my…read morecar on Saturday afternoon. They don't make any appointments, so it's first come first served. After intake--phone #, name, address, and what you want to get done--you'll leave your car with your tech and wait. It must've been about 40 minutes before I received a phone call that my car was ready. That's the only reason for 4 stars. My tech informed me they were unable to rotate my tires due to the fact that my front tires didn't have enough tread left on them. That was a good information since I will have to purchase new tires very soon. I thought that was a good customer service instead of went ahead and completed the job unnecessarily. Oil change ranges from basic for $29.88 to full synthetic for $45.88. There's one in the middle for $35.88. My tech recommended either the basic or the full synthetic. Since my car does not require full synthetic oil, I opted to go with the basic. Tire rotation is $2.50 per tire--I thought it was interesting since no one gets only one tire rotated, right? Shop opens at 7:00 am Mon--Sat, and at 8:00 am on Sunday.

Short story I had a check engine light I took it in to get diagnosed they narrowed it down to a…read moreline in the fuel vapor system removed replaced and repaired it cleared the code passed my sticker and no cel light anymore.

From the owner: We are a Automotive Repair Company. We were Founded in 2014 by our CEO as a Concept, We have since…read moreopened our Shop in 2017, and have been in business for 8 years, with a combined experience of 11 years. We offer Tires, Brakes, Oil Changes, Minor Auto Repair, Mobile Truck/OTR Equipment Repair & Maintenance. We have a Light and Heavy duty Fleet, Our Shops are both for repair and maintenance. We believe in our certified Technicians, as a priority all of our Technicians are Certified by the National Institute for Automotive Service Excellence (NIASE). We want to be your trusted Mechanic Shop, here's a list of our services; Oil Changes Brakes A/C Services Inspections.