I needed an oil change and it didn't take long and it wasn't that much money it was fast good jobread more

Poor communication, false guarantees, disrespectful ownership. If you have any other option, go…read morewith that. You'll regret going with these people. The owner is an angry old white man that acts like he could care a less if he treats his customers with respect. The only bright spot is the mechanic Fernando. His willingness to help and be solution oriented (polar opposite of the owner) was the only reason I allowed them to work on my car to begin with. Anything is better than this place!!!!

I stopped in for an Emissions Test on a random day because I was rushing to check things off my to…read moredo list. The older gentlemen was very nice and helpful and was happy to assist. I recommend this place for an Emissions Test: Cost was about $19. Thank you Zenitram Automotive Services!

One of the last independent mechanics who is honest and knowledgeable. Reasonable prices and there…read moreis no job Bruce and Joe can't solve. They have been my families mechanic for over 30 years. Highly recommend this shop to give you honest estimates at a reasonable cost.

By far the best service I've had in the 5 years since I got stationed in El Paso. Every service…read moremember is looking for a good mechanic when they get to a new duty station. These guys are Straight forward, professional and honest people. They advised me on how to do my repair, helped me with the repairs where I needed special machines and when I messed that up they fixed the car for me at a deep discount on labor. Turned my Acura into a community project and we had some laughs the whole time. By far the best mechanical support I've had at any duty station since I started my career 16 years ago.

Dave showed up on time. He completed the work efficiently. He's very professional. He's friendly…read moreand genuinely seems to love his work. Considering he's a mobile mechanic, his pricing was very fair.

I had my radiator hose installed incorrectly and clamped incorrectly, and if I would have not been…read morevigilant on checking my fluids I would have had serious engine problems.I was advised that mobile mechanic are over priced and will tell you something else is wrong, when it's not.take heed people.

Brought my car here for its first oil change, met the owner who's a jolly gentleman with a warm…read moresmile. They are up front with prices, services, and updates on the progress of your vehicle. While I was waiting for my car, a family came in to get realignment work done. Jays was honest about the shop's equipment being unable to accommodate their vehicle but was very helpful in helping them find a shop that would be able to help that family. My oil change went quick, easy, and painless. I will definitely be a returning customer.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Luis and his team have taken care of my family for decades now. Always a fair price and done…read morequickly. Him and his team are thorough and make excellent recommendations on potential problems to be aware of, and while informative of issues down the road, they aren't going to make a hard sale like some other pushy mechanics. Call ahead to make sure they've got room in the shop for your vehicle because this place does have a constant stream of business and they have rightfully earned it. Whenever I've had a high priced item done, I've called around and Luis has time and time again proven to be competitive with work that him and his team can stand by.

I just moved to El Paso a month ago from Florida and I was in need of an Oil change on my 4runner…read more I have an issue trusting auto shops. I brought my truck in and had them do an oil change after purchasing some BG MOA. The guy at the desk suggested I bring my own oil since I use Royal Purple ( not many shops let you or even suggest that). So I came in and also did an inspection. In my hour and a half wait, I learned a lot from just observing. I learned the following: Everyone that came in and dropped off didn't sign a ticket. They seem to be long time customers that just drop off. The gentleman at the front desk is on a 1st name basis with everyone that came in. You can see the great relationship the shop has with their customers, the parts guy that drops off by how they interact with them. I knew this was the place for me. They are honest, upfront and respect their customers. Bonus that I can bring the oil I want to use since they aren't able to get it. I'm glad I ran across this place. I will definitely be back.

Amazing service! I accidentally put in 3 extra quarts of 5w30 to my vehicle , when I didn't need to…read moredo that at all I needed someone to empty extra oil, and hopefully put the extra oil in another container Mind you, this was at 5 pm, so there was only Firestone and this location open, every other auto shop was closed. However, when I went to Firestone, they said because of policy, they could only empty out all the oil and I needed to rebuy oil to fill it up to the right amount I call this place, Eric picks up the phone. And he was so accommodating!!! He told me that he could empty out the extra oil, and put the extra oil in a new container. My gosh, I'm so grateful that they helped me out I was feeling so sad at the idea of having to rebuy oil all over again, but these folks came through! Thank you Eric! Hooray to this place! Good people, good hours and good service!

Changed my cabin air filter and oil change in less than 30 mins at a very reasonable price!!read more

I highly recommend Alvarez Automotive for all car repair services. The work performed was highest…read morequality and their price was very reasonable

I would like to highly recommend Juan Alvarez. Very , professional, reliable, honest & fairly…read moreprice. Juan and his staff are very knowledgeable in their profession. For me that I need my vehicle back fast like I am sure many other Juan is very fast with quality work. Me gustaría recomendar encarecidamente a Juan Álvarez. Precio muy profesional, confiable, honesto y justo. Juan y su personal están muy bien informados en su profesión. Para mí, necesito que me devuelvan el vehículo rápido, ya que estoy seguro de que muchos otros Juan son muy rápidos con un trabajo de calidad.

These people are in the business of taking your money... they quoted me over 10 gran for new…read moretransmission, above all they want to have you finance through them. Are you FU**** kidding me!! Don't ever go there! Took my vehicle somewhere else and it wasn't even my transmission! They are garbage!

My car had stopped shifting into 3rd gear the day before I drove it in your shop. I drove it in the…read morenext day told him the problem and he checked my transmission fluid and scanned my car to pull the codes. He told me the codes came back to "internal transmission failure" when it was codes for burnt transmission fluid and the overdrive solenoid/TCC. After he figured this out, he came back in and told me worse case scenario it would need a new torque converter (which doesn't make sense since it wasn't slipping) and quoted me 1500$ to replace it. He then told me it would cost 3000$ to overhaul the transmission, but it would cost me 200$ to diagnose it further. After I figured this out I was floored and decided to deal with it on my own. After one simple Google search I figured out it was TCC boost valve clip. Infact this is such a common problem with these transmissions that dodge sells an updated version of this part. I spent 40$ and two hours fixing my transmission when your shop wanted to charge me thousands. This was the first time I have taken a vehicle to a shop to have work done on it, and it was an unbelievably terrible experience. You run a shop full of thieves .