I needed an oil change and it didn't take long and it wasn't that much money it was fast good jobread more

Poor communication, false guarantees, disrespectful ownership. If you have any other option, go…read morewith that. You'll regret going with these people. The owner is an angry old white man that acts like he could care a less if he treats his customers with respect. The only bright spot is the mechanic Fernando. His willingness to help and be solution oriented (polar opposite of the owner) was the only reason I allowed them to work on my car to begin with. Anything is better than this place!!!!

These guys are pretty reliable and reasonably priced. I had an older Honda Civic they did work on…read moresome time back. They fixed the brakes and did a full tuneup on it. I believe the CV joints also had to be fixed at one point. The car was running better after it was taken to them. It was an older car so eventually I had to have more work done to it. I had to go to different mechanics to fix it from time to time. Hondas can last a lifetime if you take good care of them. My Honda lasted about 20 years. They're pretty low maintenance cars until they get a little bit older. I believe it was around for 105,000 miles. I owned another Honda but it unfortunately got totaled after eight years. Anyway... I didn't deal with the staff directly. A relative helped me out and took the vehicle for me. They dealt with the employees. They said everything ran smoothly with the staff. My main concern was if they could fix my car. They were able to do that...for awhile at least. I would consider taking another vehicle to them. Overall a good experience here. I'm not sure about the exact price. My relative took care of that for me (which I'm grateful for btw).

Do not recommend!!!! Showing up he said could see the car…read moreand give us a call with a diagnosis once the car is up. About two hours later we didn't receive the call so we called to see if they were able to get the car up and their response was to " just come pick up the car" and refused the service. He didn't give us a wait time he said we just needed to pick it up and they wouldn't be able to see the car? Now we have waste two hours of morning when we could have gone somewhere else we understand if they are busy but by would Bruce accept in the beginning and gave us a time he would call us back. In my opinion racism was shown.

One of the last independent mechanics who is honest and knowledgeable. Reasonable prices and there…read moreis no job Bruce and Joe can't solve. They have been my families mechanic for over 30 years. Highly recommend this shop to give you honest estimates at a reasonable cost.

We were traveling cross-country when our 2008 Ford Ranger suffered a charging system failure and…read moreleft my family stranded in El Paso. After an incredibly frustrating roadside assistance experience, I called Dave's Mobile Auto Repair and could not have been more impressed. Dave responded quickly, accurately diagnosed the issue, provided a very fair estimate, and got us back on the road the very next day. What stood out most was his professionalism, honesty, and willingness to help. Even though it was a holiday and he was supposed to be off, he understood that my daughter and I were stranded and made an exception to come help us. Dave was knowledgeable, efficient, accommodating, communicative, and genuinely kind throughout the entire process. It's rare to find someone who combines technical expertise with such great customer service and integrity. I would absolutely trust Dave again and would not hesitate to call him for future repairs if needed. If you're in the El Paso area and need an honest, dependable mechanic, I highly recommend Dave's Mobile Auto Repair.

Dave showed up on time. He completed the work efficiently. He's very professional. He's friendly…read moreand genuinely seems to love his work. Considering he's a mobile mechanic, his pricing was very fair.

Brought my car here for its first oil change, met the owner who's a jolly gentleman with a warm…read moresmile. They are up front with prices, services, and updates on the progress of your vehicle. While I was waiting for my car, a family came in to get realignment work done. Jays was honest about the shop's equipment being unable to accommodate their vehicle but was very helpful in helping them find a shop that would be able to help that family. My oil change went quick, easy, and painless. I will definitely be a returning customer.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Luis and his team have taken care of my family for decades now. Always a fair price and done…read morequickly. Him and his team are thorough and make excellent recommendations on potential problems to be aware of, and while informative of issues down the road, they aren't going to make a hard sale like some other pushy mechanics. Call ahead to make sure they've got room in the shop for your vehicle because this place does have a constant stream of business and they have rightfully earned it. Whenever I've had a high priced item done, I've called around and Luis has time and time again proven to be competitive with work that him and his team can stand by.

I just moved to El Paso a month ago from Florida and I was in need of an Oil change on my 4runner…read more I have an issue trusting auto shops. I brought my truck in and had them do an oil change after purchasing some BG MOA. The guy at the desk suggested I bring my own oil since I use Royal Purple ( not many shops let you or even suggest that). So I came in and also did an inspection. In my hour and a half wait, I learned a lot from just observing. I learned the following: Everyone that came in and dropped off didn't sign a ticket. They seem to be long time customers that just drop off. The gentleman at the front desk is on a 1st name basis with everyone that came in. You can see the great relationship the shop has with their customers, the parts guy that drops off by how they interact with them. I knew this was the place for me. They are honest, upfront and respect their customers. Bonus that I can bring the oil I want to use since they aren't able to get it. I'm glad I ran across this place. I will definitely be back.

Amazing service! I accidentally put in 3 extra quarts of 5w30 to my vehicle , when I didn't need to…read moredo that at all I needed someone to empty extra oil, and hopefully put the extra oil in another container Mind you, this was at 5 pm, so there was only Firestone and this location open, every other auto shop was closed. However, when I went to Firestone, they said because of policy, they could only empty out all the oil and I needed to rebuy oil to fill it up to the right amount I call this place, Eric picks up the phone. And he was so accommodating!!! He told me that he could empty out the extra oil, and put the extra oil in a new container. My gosh, I'm so grateful that they helped me out I was feeling so sad at the idea of having to rebuy oil all over again, but these folks came through! Thank you Eric! Hooray to this place! Good people, good hours and good service!

Changed my cabin air filter and oil change in less than 30 mins at a very reasonable price!!read more

I highly recommend Alvarez Automotive for all car repair services. The work performed was highest…read morequality and their price was very reasonable

I would like to highly recommend Juan Alvarez. Very , professional, reliable, honest & fairly…read moreprice. Juan and his staff are very knowledgeable in their profession. For me that I need my vehicle back fast like I am sure many other Juan is very fast with quality work. Me gustaría recomendar encarecidamente a Juan Álvarez. Precio muy profesional, confiable, honesto y justo. Juan y su personal están muy bien informados en su profesión. Para mí, necesito que me devuelvan el vehículo rápido, ya que estoy seguro de que muchos otros Juan son muy rápidos con un trabajo de calidad.

We had an extremely concerning experience with this AAMCO location…read more We brought our vehicle in because of steering problems. After a general inspection, they recommended seven different repairs, the largest being removal and replacement of the center link. We discussed the written estimate with them by phone and specifically authorized the center-link replacement. When we picked up the vehicle, we paid for the work in cash. On the drive home, the steering problem was still present. After looking underneath the vehicle, I discovered that the center link appeared old and had not been replaced. However, the sway-bar link pins did appear new. I immediately called the shop and was told that the manager, Omar, would return my call. After receiving no response for two days, I called again. Omar insisted that the sway-bar link pins and center link were the same part and told me that I did not know what I was talking about. When I questioned his explanation and knowledge of the parts, he became very upset and said he would no longer speak with me because the vehicle belonged to my wife. Because I wanted to be certain, I contacted a Ford dealership, another AAMCO location, and several independent mechanics. Every mechanic confirmed that the center link and sway-bar link pins are completely different components and should not be confused with one another. Omar refused to issue a refund. When I mentioned that I hoped we would not have to pursue the matter in small-claims court and asked to speak with his district manager, he responded, "See you in court," and hung up on me. Most concerning, another mechanic later evaluated the vehicle and determined that the steering problem was caused by an entirely different component--not the center link. I also asked this mechanic to evaluate several of the other repairs AAMCO had recommended, and I was told that those items did not require the repairs AAMCO had proposed. Based on our experience, we paid for an authorized repair that does not appear to have been performed, received a different repair instead, and were given inaccurate information when we questioned it. The original steering issue also remained unresolved, creating a serious safety concern. I strongly recommend getting a second opinion and carefully verifying all work before paying this location. We will not return. Edit in response to the comments To clarify, I was not "helping a friend." The vehicle belongs to my wife, and I was directly involved in bringing it to your shop, discussing the estimate, authorizing the repair, paying for it, and addressing the problem afterward. The amount of the repair is irrelevant. Our concern is that we authorized and paid for the removal and replacement of the center link, but the center link appeared unchanged while the sway-bar link pins appeared to have been replaced. When I questioned Omar, he repeatedly insisted that the sway-bar link pins and center link were the same part. A Ford dealership, another AAMCO location, and multiple independent mechanics subsequently confirmed that they are completely different parts. Omar became upset when I questioned his explanation and then refused to continue speaking with me because the vehicle was in my wife's name. When I requested a refund and asked for his district manager's contact information, he did not attempt to resolve the issue or arrange a professional inspection of the vehicle. Characterizing this as an "emotional review" and minimizing the concern because it was "a $290 job" does not address the central issue: Which part was authorized, which part was actually replaced, and why was I told that two distinctly different components were the same? If the center link was replaced, please provide the part number, purchase invoice, technician's repair notes, and any documentation showing that the center link was removed and replaced. Having unidentified parts "in hand" does not establish that they came from our vehicle. We are willing to rely on documentation and an independent inspection. This is not about "angst" over $290. It is about being charged for a specific repair, receiving conflicting information about what work was performed, and having the original steering problem remain unresolved. Those are legitimate service and safety concerns, regardless of the dollar amount.

These people are in the business of taking your money... they quoted me over 10 gran for new…read moretransmission, above all they want to have you finance through them. Are you FU**** kidding me!! Don't ever go there! Took my vehicle somewhere else and it wasn't even my transmission! They are garbage!