Responsive, quick, efficient and fair pricing. Had an air conditioning line replaced. They tested…read morethe system, isolated the problem and gave me a price to fix. Definitely using this place again.

I didn't get my car fixed there, but they helped me sell it when it was too expensive to fix ,and…read moredidn't take money for doing it...

So killing 2 birds with one stone seems to be my motto this week. Took the kids to gymnastics open…read moregym for $5 each kid at El Paso Gymnastics and realized after I'm due for an oil change. The gym had my number on file and assured me my kids were being watched over by instructors and I made my way to the car. I usually go to Costco for my oil change but since there's only one in El Paso, the wait is usually horrendous. I saw that the gym faced a autobody shop (Coronado Autobody) and I walked there and asked the mechanics if they had time for an oil change. They explained I had to go around to the front office and ask the receptionist, so I did. Wow, what I witnessed was CARE: Liz the receptionist asked and remembered every single client that walked in and what state of repair or disrepair their car was in. I felt like I was in good hands and then I spied a BEST OF YELP 2008 certificate on their wall, and my decision was validated. I went up and asked about the oil change not sure if they would take me 20 mins before closing. She was going to ask, but the nice mechanic came in and told her they would take me. Their prices were fair $40 for a standard oil change and $60 for full synthetic. They got me in and out of there in 20 mins. and it wasn't bells and whistles but seeing repeat clients and how much they trusted them made me feel sure they took care of my car as well. Another awesome small business in El Paso and #supportlocal

This piece of shit place half assed, my fucking brakes. I have an ABS light on after supposedly…read morethree days of labor and parts. Please look elsewhere. Do not come to this place. They love to rip people off and take their money. Is this how you run a business? What an absolute joke three days of labor just to have an ABS light on. This piece of shit place half assed, my fucking brakes. I have an ABS light on after supposedly three days of labor and parts. Please look elsewhere. Do not come to this place. They love to rip people off and take their money. Is this how you run a business? What an absolute joke three days of labor just to have an ABS light on.

These people are in the business of taking your money... they quoted me over 10 gran for new…read moretransmission, above all they want to have you finance through them. Are you FU**** kidding me!! Don't ever go there! Took my vehicle somewhere else and it wasn't even my transmission! They are garbage!

My car had stopped shifting into 3rd gear the day before I drove it in your shop. I drove it in the…read morenext day told him the problem and he checked my transmission fluid and scanned my car to pull the codes. He told me the codes came back to "internal transmission failure" when it was codes for burnt transmission fluid and the overdrive solenoid/TCC. After he figured this out, he came back in and told me worse case scenario it would need a new torque converter (which doesn't make sense since it wasn't slipping) and quoted me 1500$ to replace it. He then told me it would cost 3000$ to overhaul the transmission, but it would cost me 200$ to diagnose it further. After I figured this out I was floored and decided to deal with it on my own. After one simple Google search I figured out it was TCC boost valve clip. Infact this is such a common problem with these transmissions that dodge sells an updated version of this part. I spent 40$ and two hours fixing my transmission when your shop wanted to charge me thousands. This was the first time I have taken a vehicle to a shop to have work done on it, and it was an unbelievably terrible experience. You run a shop full of thieves .

Came in for an oil change today and received absolutely great service. Jose was a gentleman and…read morevery friendly and professional. Although they were BUSY they didn't take long at all. Thank you Firestone!!

While service provided tends to be good, store manager incessantly up-sells. . .to the point that I…read morehave lost trust in the shop and always look for a second opinion. It is a sad contrast to the Harvey Firestone quote on honesty prominently displayed. I hope management change will be forthcoming!

Outstanding service at a great price! From the get-go,…read morecustomer service representative named Katy was warm and friendly. I towed in my Diesel, a Jetta TDI, and the mechanics quickly got to work. My Turbocharger had blown due to catastrophic failure and I also needed a new intercooler along with a clock spring to fix my horn. They allowed me to purchase parts from my favorite online retailer. I brought the parts in and they got me up and running in no time at a great price. I wanna thank all the folks including Stuart, Andre and Jacob down @J&S Auto Works for the great job! Thanks a bunch!

10 stars-5 are not enough. We have been taking our cars to J&S since we arrived here in EP in 2015…read more My car overheated downtown and I asked our realtor if she knew a dependable shop I could have the car towed to. Since then, J&S has worked on all of our cars, RVs and travel trailer. Stuart never says no...he tries to figure it out. If it is not something he does / can do, he tells you so and recommends a shop that does. His rates are more than fair and when he fixes something, it works. I also appreciate that he allows us to purchase the parts. We don't go anywhere else! Update Oct 3 2018 - He really goes above and beyond. The rear axle on our RV broke. The whole rear end had to be replaced. His friend was selling an RV with a similar rear end to ours. We bought it, had it towed to a friend's land. Stuart and crew removed the rear end and other parts, installed it, then modified the driveshaft. Once again she rides! Jun 2019-Since then, he replaced all the cylinders on my Chevy SSR. I bought it with the convertible top inop, joined an SSR forum, got step by step instructions w/photos on how to replace all the cylinders and he took it an ran with it. I now have a fully functional SSR convertible! He is also working on my husband's GMC Sierra.

I can't admit to having a lot of experience with towing companies, but working ASAP was the perfect…read moreexperience. I needed to have my car towed to a deealership service department so I called and scheduled a towing appointment. They showed up early to the appointment, were incredibly friendly, and the price was very reasonable. Couldn't have been any smoother.

I was able to get help for my Mom who lives two states away by contacting this company and using…read moreVenmo to pay. Truly appreciated their kind, reliable, fast service when I couldn't be there.

Brought our jeep here after it shut off on us in the middle of the desert. They did everything they…read morecould to identify the issue. Unfortunately they weren't able to find anything wrong but super friendly, honest and only charged for the diagnostic.

I'm an author, and my husband and I were on a book tour, driving the Southwest in a heat wave -…read morewhen the air conditioner in our Subaru Forester began to fail. We had only one weekday in El Paso before I had to drive to Albuquerque for my next event. We called University Auto Center first thing, Majec listened patiently and instantly said to bring the car in. When we arrived, we saw many other cars, yet Majec ran a smooth operation: relaxed, smiling workers worked at an expert, steady pace. He welcomed us warmly, expressed genuine concern for our welfare and tight schedule, and said he'd look at the car right away. He got back to us faster than expected. The problem was the compressor, and he couldn't get the part till next day. So, since I had that Albuquerque event, we figured we had to keep going sans air conditioning. Without any pressure, Majec clarified that the compressor could give out any time, stranding us on a highway in temps over 100. So, he helped us brainstorm a solution: my husband waited in El Paso for our car, I drove a rental ahead to my event, and Majec stayed on top of it all so my husband could catch up ASAP. Majec communicated well throughout, his team moved fast, and he charged much less than if we'd waited to do the work elsewhere. He also insisted we call from Denver to tell him how everything went. Three months later, it all still works great. Majec saved us from potential disaster, both in terms of safety & maybe missing my event. We recommend University Auto Center to anyone who wants professional, honest, caring service at a great price.

Quick service, they take appointments for future day service or walk in for same day. Honest and…read moretransparent and trustworthy. Would recommend and return.

Our organization uses Pep Boys to service our vehicles. Always very professional and good prices. I…read morehad an oil change and tires rotated in and out in 1 hour. Very nice

Victor is very nice and they are competent. Easy to get to. And very friendly Try it, you'll like…read moreit!

I live close by and I wanted to like this place. Just basic stuff really - inspection, oil change,…read morecheck engine lights, stuff like that. Took my car there once for an oil change and when I got in it to drive away, the seat stop was broken, causing the seat to slide back and forth when I tried to drive. Clearly one of the employees had broken it, it was obviously broken, and they hadn't said a word, as if they were trying to get away with it. Now the car is ten years old. Sometimes things just break. I get that. But tell me. Then at least offer to help in some way with the repair. I'm not saying fix it for free. Cut me a break on the labor or something, I buy the part, and do what you can to keep a local regular customer. But no. They denied they had anything to do with it, said I brought it to them broken, and said I had to pay full price for the repair. Then when they did fix it, I got in to test it, and it still didn't work. I had to make them go back two separate times to fix it to do it right. And it's a manual cable seat adjuster! In the end they cut me a deal on the labor but their reaction to the initial issue and their repeated attempts to pass off a poor repair job means they will never get my business again. Avoid this place - they are sneaky and will get away with what they can.