I've been going to Resler Automotive for almost 5 years and all my experiences have been great…read more Owner Art sets a tone for his business and hires good mechanics and front office staff. He communicates clearly about how you can get different types of service most efficiently and lets you decide if that works for you. If you appreciate the steady and honest approach, I think you'll enjoy the service you receive. I am 100% satisfied with the price I have paid for all services rendered. Also, I get my oil changes and routine items done here - it's a little less on-demand, but if I come in first thing in the morning, it's usually pretty quick. I prefer the greater consistency here versus the high staff turnover at chain oil changes.

Sergio saved our trip!…read more We will never forget the outstanding service he provided during one of the most stressful and uncertain moments we've ever experienced. Our car broke down on I-10 while crossing El Paso during our move from Los Angeles to San Antonio. We had our entire lives packed into that car and suddenly found ourselves stranded on the side of the freeway, not knowing what to do next. I am so grateful that the AAA tow truck brought us to this shop. Despite being extremely busy and having a full lot of vehicles waiting for service, Sergio took us in right away. Not only did he diagnose the problem quickly, but he also took the time to hand-draw a map showing where we were and where we could find lodging for the night. That small gesture meant so much to us in that moment. Thankfully, the issue turned out to be the alternator. Sergio got to work immediately, kept us informed throughout the process, and treated us with kindness, professionalism, and genuine care. What impressed us most was not only his expertise, but also his commitment to his customers, his honesty, and the confidence he inspires. His workmanship is backed by a two-year warranty, and after our experience, I can honestly say the service was worth every penny. By 4:00 PM the next day, we were back on the road and able to continue our journey to San Antonio. Sergio gave us something we desperately needed during a very difficult time: peace of mind. We are deeply grateful and will never forget his help. I recommend this shop without hesitation.

Stopped in for tire pressure check as I've done in the past. I have never been charged. Its always…read morebeen a pleasant quick "no problem ma'm" type thing. This time a female tech had to be a jerk and suddenly wanna charge me $5. Like what? If it wasn't cause I didn't wanna risk driving a mile further up the road to Oil Changers I would've. Those guys happily do it as well and dont charge.

This business has a great location right off the street. The waiting area is clean with A/C and…read morerestrooms. The young men are informative about your vehicle and ready to upsell you types of oils and air filters if needed. All the right things to keep your vehicle safe and running good, until you pay....No Military Discount, No Senior Discount's and that to ME is a whole star killer we have to take better care of our retirees and veterans. My 2021 Chevy Traverse required the oil change reset, it wasn't done. Thank goodness for YouTube it didn't take me long to fix it. All in all an okay business, but FAR from a five star Oil Change Station.

Bagdon Diagnostic Center is one of those businesses where I experienced outstanding costumer…read moreservice, and I told myself I would do a review on it til months later I notice I didn't. So, here I am. I googled for a place to do my emissions test, I chose Bagdon because of its location, hours and because it is a local owned business. There were no other people ahead of me, the owner was attentive and took care of other lil issues with my vehicle along with the emissions test. When it comes to vehicle service I have had way more positive experiences with local business than nation wide franchise. Bagdon Diagnostic Center is the place to come for your emission's test in El Paso's Northeast.

Shawn is a useless mechanic who is full of crap and a liar. Can't even own up to his mistakes took…read moremy truck in for AC work. Keep in mind, my truck was running when I took it to the shop, Had to end up, towing it out to another mechanic . He connected my battery backwards and blew out fuses and the fuse box and refuses to take accountability by pulling excuses out of his ass !! Avoid this shit hole at all costs unless you wanna end up paying more to get your vehicle up and running.

My 10 y/o truck had a problem with the transmission. I heard about the Auto Clinic from my son…read more They took care of it ASAP. Problem solved!

My visit at "The Auto Clinic" was mega positive! I did a zipcode search on texas.gov site and this…read moreshop's name came up as a place where to get my vehicle state inspection. The shop is located on Far North Dyer Street and based on its outside look and Address I was suspicious but as soon as I arrived I changed my mind. I was immediately and cordially greeted by Kody a Badass knowledgeable Veteran. The inside if the shop is absolutely awesome, if you are into cars and you intrigued by my review then you must visit. The state and emissions inspection was $18 (Feb 2020) They also do all kinds of different services, they offer military discount and 10% discount with coupon.

A worker hit me here as I was leaving, and I made a false judgment of trusting him when he said I…read morecould bring it back here and he would fix it. The boss of this place was completely uncooperative and unprofessional, acting completely oblivious to what had happened the entire time ( I assume to protect him ) and shockingly enough, the worker who hit me no longer works there.

Been bringing my car here for about two years now. The owner is very nice AND speaks English (which…read moreis hard to find in El Paso). He also guarantees his work which is a plus in my book.

Raul and his boys do superb work and the price is definitely right…read more Engine flush plus 5 quarts of 5W-30 for the ol' girl for $35? Can't go wrong there. If you know that you're going to be late coming out of work, call ahead and let him know you're on you way. He will wait a little longer for hi customers which shows that he cares about his people. Bottom line: Rialto Lube will take care of you, and if Raul can't get it done, he'll tell you who CAN.

used them for years, then they smoked in lobby, it was offensive to my daughter and others, shame…read moreon them!!

Overcharged and refused to honor what they quoted me. Short version, they overcharged $10 dollars,…read morerefused to budge, seems they cared more of the $10 dollars than a customer. For me, it was a matter of principal, not the $10 dollars. If you say something, then you need to honor it. Long version: I don't normally go to oil change places but been in a time crunch lately and car needed one urgently. Saw they had this place with $20 off. The price is $52.99 up to 5qt and then extra for each quart. In this case, it was $7.99. I figured around $67 after taxes without the $20 discount and around $45 with the discount. Well, they have a shop service fee of $3.99 which they didn't disclose, which is fine, most places do, so that would've put me at around $50 tops. Not the cheapest but not overly priced seeing as I was saving some time. The customer service was amazing and provided me with all the info. Then, as all shops do, they began offering extra services. One was the cabin filter, which they quoted at around $42 dollars. I know for a fact I can get cheap ones at Amazon for $10 bucks, so I declined. So he came back with another $20 off so it'd sit around $22. I was really happy with all the service so I figured I'd give him the upsell and figured after going to AutoZone in traffic, it was worth it, especially since they were so doing so great. I'd figure I'd end up around $70-$75, and for the great service it was worth it. It did cross my mind, $40 off, that's hard to believe, well it was. As you can see by the picture, oil change was $52.99, service charge $3.99, extra oil $7.99, then cabin filter at $42.99. That was a grand total of 107.96. Then, 2 discounts, $20 off the oil but only $10 off the cabin filter. Then I checked out the model and it was the one I had seen in Amazon for $9.41, so it was going to be 3x as much. I figured it was a mistake, asked the guy and he tried to explain how it was correct and after I explained to him the math, he was still refusing, saying it was correct. I went to a Jiffy Lube 2 minutes away last year, not as good customer service (not bad but just not as good) but they honored their prices and I even got a bit more of a discount an inconvenience unrelated to the work on the car. Needless to say, it's highly unlikely that I will come back here. It was a matter of principle, not the money. But clearly, they cared more about the $10 dollars and not acknowledging that they messed up. Or even, that they thought they could do $40 off and they couldn't so it was only $30, but they didn't even admin that. I was prepared to come here whenever I was busy and even recommend it, as it wasn't a bad deal with the discount. If someone asked me, I'd say, take your chances but whatever you do, check your bill and ask for a breakdown of the prices before you pay. I'd rather go to Jiffy Lube, pay a few extra bucks knowing that I'm going to pay them.

Great customer service! They were very transparent through the whole process. I will definitely…read morecome back again.

costumer service was great. the workers are kind. But when I went in for a valve cover gasket they…read moredidn't do it correct and it broke right away and it happened 3 other times. I don't know why I kept going to this place, I went to another place and they got it right away.

Quality repairs at a responsible price! I needed to replace the radiator in my Jeep TJ. I left it…read moreafter lunch for them to fit into their schedule. I was called at 9:45 am the following morning to pick it up! Quick turn around with professional installation.. Definitely going back if I need additional repairs.