Mike was really helpful with my service. It was fast and quality. He communicated clearly over the…read morephone and in person. All for a fair price

Was looking a place to take my car to repair the brakes and found it, no regrets! Great customer…read moreservice and affordable prices.100% recommended

Wonderful service! Skilled professionals. In an industry full of crooks this is One of the very…read morefew mechanics I actually trust. They have shown remarkable integrity and honesty on a number of occasions! The fact that Scott has decades of experience is such a welcome bonus! Robert Mason El paso, TX

Scott is a wizard. amazing guy with the touch and knowledge to figure out and fix your babyread more

Amazing service! I accidentally put in 3 extra quarts of 5w30 to my vehicle , when I didn't need to…read moredo that at all I needed someone to empty extra oil, and hopefully put the extra oil in another container Mind you, this was at 5 pm, so there was only Firestone and this location open, every other auto shop was closed. However, when I went to Firestone, they said because of policy, they could only empty out all the oil and I needed to rebuy oil to fill it up to the right amount I call this place, Eric picks up the phone. And he was so accommodating!!! He told me that he could empty out the extra oil, and put the extra oil in a new container. My gosh, I'm so grateful that they helped me out I was feeling so sad at the idea of having to rebuy oil all over again, but these folks came through! Thank you Eric! Hooray to this place! Good people, good hours and good service!

Changed my cabin air filter and oil change in less than 30 mins at a very reasonable price!!read more

They did a thorough inspection and helped me prioritize the most urgent repairs. When I picked up…read moremy car, Isaac and Andrew took 40 minutes out of their day to show me my old, worn-out suspension parts and educate me on what to look for and how to maintain them moving forward. Their willingness to teach me gave me valuable knowledge and total peace of mind that my money was well spent. I really appreciate how well I was treated, and I highly recommend this shop!

I called before for an oil change quote, gave my car details and was quoted $65. I drive 20 min out…read moreto try to support this family owned business, fees and all totaled to $76. For this price I couldve stayed in my neighborhood. I called to see if they'd be willing to readjust and they suggested I come back with the cash, again this should've been mentioned over the phone the first time around. It was a quick service, but as a woman I care more about honest auto service. Would not recommend due to their lack of transparency.

They have on plain view that they charge $125 for a diagnostic. I called before to see if they work…read moreon a particular kind of vehicle. I towed my car and the next day they come up with a $470 diagnostic fee and they also mentioned they do not know if they could be able to find the issue. I spent $250 on tow trucks for a lying shop.

Great service and fair price. Would return if I needed work on my car again. Very helpful and…read moreexplained this issues that needed to be fixed.

When traveling and the RV develops a problem you just start praying. Thank heaven I travel with a…read moremaster mechanic husband but he does not travel with his welding equipment. Sunday morning our exhaust system broke on our rv. We were at a desert state park in the middle of nowhere. We called southwest rv repair and they recommended Ernie's. Monday afternoon my husband went down to talk to him. Took the Rv in Tuesday morning fixed by lunch time. Barely a hicough in our plans. As mentioned my mechanic husband knows a fair deal when he sees it and good workmanship. They are busy but our campground only 4 miles away. So I would recommend an appointment

Hit a speed bump and cracked my exhaust. They took care of it here and my car feels brand new. Will…read morebe bringing my car back here. They're very busy so prepare to wait. Worth it though.

My airbag light stayed on and a grinding noise under the air bag steering wheel cover. On the Way…read morequickly diagnosed the problem and installed a new steering wheel clock spring. issue resolved. They are auto electric experts. Eric

Great service recently took my car in for some issues and The Team of On The Way Automotive…read moreservice took care of me. Car drives great now and haven't had an issues. I will continue to use them for my automotive needs.

Luis and his team have taken care of my family for decades now. Always a fair price and done…read morequickly. Him and his team are thorough and make excellent recommendations on potential problems to be aware of, and while informative of issues down the road, they aren't going to make a hard sale like some other pushy mechanics. Call ahead to make sure they've got room in the shop for your vehicle because this place does have a constant stream of business and they have rightfully earned it. Whenever I've had a high priced item done, I've called around and Luis has time and time again proven to be competitive with work that him and his team can stand by.

I just moved to El Paso a month ago from Florida and I was in need of an Oil change on my 4runner…read more I have an issue trusting auto shops. I brought my truck in and had them do an oil change after purchasing some BG MOA. The guy at the desk suggested I bring my own oil since I use Royal Purple ( not many shops let you or even suggest that). So I came in and also did an inspection. In my hour and a half wait, I learned a lot from just observing. I learned the following: Everyone that came in and dropped off didn't sign a ticket. They seem to be long time customers that just drop off. The gentleman at the front desk is on a 1st name basis with everyone that came in. You can see the great relationship the shop has with their customers, the parts guy that drops off by how they interact with them. I knew this was the place for me. They are honest, upfront and respect their customers. Bonus that I can bring the oil I want to use since they aren't able to get it. I'm glad I ran across this place. I will definitely be back.