This place always comes in a clutch! Every time that I've gone to Southwest Imports they always…read moreseem to have what I need in stock. If they don't I'm sure Robert can get it for you. The prices are reasonable and they are centrally located. It doesn't hurt that Robert is also a cool cat! So stop on by for your import car needs. Yelp on my peeps, Yelp on!

Southwest Imports Auto parts has always been helpful in finding just what I needed to fix my…read morevolkswagens. If they didnt have it, they'd get it for me quickly. Ricj and Robert are knowledgeable, helpful, friendly and courteous. Glad I went in there for help.

I cant praise this shop enough! After taking my Ram Promaster to another shop, Alamo was…read morerecommended by Top Tech. The guys at Alamo inspected my transmission, found the problem, and wanted to try and rebuild for me. I insisted on a new transmission as it seemed the issues were just too much. New transmission installed and my van now runs like a charm! THEN, I spot a new leak in my tire well. Transmission??? I take it back ticked-off but no, its my Rack-n-pinion. This van sat for 5 years and now that Im fixing it up, its just snowballing. Alamo fixed the Rack-n-pinion as well with new parts. Didnt hose me on the price either. If you can get in (theyre pretty busy), youre in luck.

You could improve by training your staff how to properly install a hitch. They totally messed up my…read morebrake lights ...did not wire correctly!! Do NOT recommend this place.

We purchased a new tire and asked for it to be balanced. Poor job with that. We just St had a flat…read moretire and when we took down the replacement tire it was not ours it was to tiny for our grand caravan. Months later, who's going to give it back.

I went in to get an oil change and tire rotation. Amazingly there was no wait before they took my…read morecar on Saturday afternoon. They don't make any appointments, so it's first come first served. After intake--phone #, name, address, and what you want to get done--you'll leave your car with your tech and wait. It must've been about 40 minutes before I received a phone call that my car was ready. That's the only reason for 4 stars. My tech informed me they were unable to rotate my tires due to the fact that my front tires didn't have enough tread left on them. That was a good information since I will have to purchase new tires very soon. I thought that was a good customer service instead of went ahead and completed the job unnecessarily. Oil change ranges from basic for $29.88 to full synthetic for $45.88. There's one in the middle for $35.88. My tech recommended either the basic or the full synthetic. Since my car does not require full synthetic oil, I opted to go with the basic. Tire rotation is $2.50 per tire--I thought it was interesting since no one gets only one tire rotated, right? Shop opens at 7:00 am Mon--Sat, and at 8:00 am on Sunday.

Went to get my car scanned and they didn't want to because the engine light comes and goes. From my…read moreunderstanding the codes are still saved even if the engine light isn't currently on. It would have still been extremely helpful if they still checked for me.

I came in for an oil filter and the gentleman at the counter asked me what I needed. I told him and…read morehe looked up my car in the computer and then went and pulled the filter himself off the shelf. Then gave me a military discount!

Juan Alvarado is the best sales associate and it isn't close. Every time I have been in here, no…read morematter what else he is dealing with, he's made it a point to stop and say hello, asking about my experience, and if there is anything he can do to improve my experience. The BMW of El Paso has a terrific, knowledgeable staff who are truly focused on customer satisfaction. During my latest visit, I had visited to take care of a punctured tire and they not only replaced my tire, but also detected a smaller puncture that I was not aware of and replaced that tire as well (make sure you purchase the tire/rim warranty if you're buying a Z4). I had not had time to schedule an appointment and brought it in straight off the street and they were able to adjust and help me out anyway. Overall, I love the car and I've had a great experience with this particular dealership. Thanks!

Well, I really tried to give these guys a good review. We were told that we would have a loaner…read morewhen we had our yearly maintenance, BUT my husband's brand new vehicle window didn't work properly the day we brought his car home. It was very difficult to get an answer regarding a loaner when scheduling the window to get fixed. The first two times we brought it in, we were told that we would not get a loaner, even though our salesman guaranteed that when we bought the two vehicles we would get a loaner every time. So after bringing the car in two or three times, we finally got the window fixed within a month. Then, I waited for my car to get the registration mailed to us, but it never came in. We called several times and texted with our salesman, but never got an answer to where it was. He said he would give us updates, but was always with other clients. Here it is 10 weeks later and no registration for my car!!! Both my husband and I called and left messages, but never got a response.