When I first found Harry a number of years ago, I was thrilled because I had finally found a car service place that was fair and reasonable. Harry has always been up-front and honest with his business dealings. However, this last time I went to Harry's Auto Repair, I met a gentlemen I had't known before and I told him the problem. I had an engine light and the truck was making a strange noise. The last time it made a noise like this, I took it to Harry and one of the guys there looked at it and fixed it within 5 minutes as it was a loose pipe or something to that effect. When it started making this exact noise again, I took it to Harry because I had such good service before. I made arrangements to drop off the truck and let them have it the whole next day to work on it. I called late on the second day, and the mechanic replaced brake pads (which I am sure needed to be done) but never fixed the noise. He said it was the catalytic converter heat shield and he would TRY to fix it. If not, the catalytic converter was around 300 dollars. I told him that if it was the same thing as before, it would be a really quick fix. He said he would call me later and of course, that didn't happen. The next day I called and he said he had fixed it but if it started to make the noise again, he would have to replace the catalytic converter. Also he said the truck needed shocks. I asked him how much for the shocks and he quoted me a labor price of between 200 and 300 dollars but that didn't include the shocks. So, I went and picked up the truck, paid for what had been done and drove it and the noise was still there. I stopped and called him back, and his response was "Well, I tried to fix it but you know, I am only human and I make mistakes, but bring it back and I will look at it again." By now, everything was starting to sound kind of fishy to me so I called a friend of mine who works on his own cars and he went for a ride with me. He was fairly sure it wasn't the catalytic converter but he said, that we could do the shocks and then take a look while he was under the truck. We did the shocks, and he found a loose pipe. He said he could put it back, but for a more permanent fix just take it and have it welded. I did just that, 15 minutes and 20 bucks later and it was done. It didn't cost the 300 dollars for the converter (plus labor which was not included in the cost) but it did cost 20 dollars and 15 minutes of my time. I don't know if Harry is aware of all this but I seriously doubt it. read more